May 21, 2010

RE: Sales Position

To: Whom It May Concern

Please accept this letter and resume as an indication of my sincere desire to be placed
into consideration for a position in health insurance sales. I possess extensive customer
service, B2B marketing, and closing experience and believe these resources would prove to
be a great asset to the advertised insurance company.

My background includes significant account management experience where I have

cultivated an array of relevant skills applicable in an environment where outreach, customer
care, and effective liaison work lead to customer acquisition, satisfaction and retention. I
have experience working with business owners and corporate leaders as well as investors. I
am comfortable working with goal-dedicated groups, or with a set of individual
responsibilities and expectations.

In addition to applicable work experience, I have been fortunate to participate in a

number of sales and marketing seminars, and fundamentally understand the significance of
building relationships as a vehicle for ensuring organizational viability. I have benefited
from attending formal training programs directed by Zig Ziglar, Rudy Giuliani, Tom
Hopkins, Roger Dawson, Donald Moine, Glenna Salsbury, Michael Reagan, Harry Dent, and
Joe Montana. Each of these individuals brought a unique perspective to customer service
strategies, but were all united in describing customer care as the foundation upon which all
commerce is predicated.

With regard to my professional experience due to market conditions beyond my

control several positions have ended as a result of companies going out of business or due
to being included in group layoffs. I remain enthusiastic however, and my desire to serve
clients in the role of sales consultant is stronger than ever.

I am detail-oriented, dedicated, and hard working and would appreciate a chance to

meet with you in person to discuss what I believe will be a mutually beneficial relationship. I
look forward to hearing from you.

Sincerely,

Mark W. Ward
 Mark W. Ward

5126 Fredericksburg Road, Unit 160 | San Antonio, Texas 78229 | Tel.210.871.2002 ⌡
ward.mark250@gmail.com

Versatile, multi-disciplined Sales and Marketing Professional possessing in-depth

knowledge of current and developing marketing trends for dynamic, competitive
markets. Proven ability to envision solutions to client objections, integrating
exceptional sales methodologies with tested customer acquisition modalities to
provide profitable outcomes. Consummate leader, with the ability to identify,
cultivate and leverage the abilities of peers and subordinates. Effective team
contributor, with an equally strong ability to focus on, and achieve results
independently. Dedicated, with the perseverance to forge sustainable business
relationships through professional competencies, and the desire to make substantial
contributions to organizational goals.

▬Sales & Marketing Competencies▬

• Closing Methodologies

• Lead Development and Prospecting

• Time Management

• Project Prioritization

• Legal Adherence & Compliance

• Risk Assessment & Business Impact Analysis

• Customer Retention

• Ad-hoc and Formal Presentations

• B2B Networking

• Financial Markets and Products

• Real Property

• ACT, Goldmine, Business Contact Manager

▬Professional Accomplishments▬

Insurance Consultant | Aetna | San Antonio, Texas | 2008 to present

Instrumental in the development of new customer accounts. Core

responsibilities include…

• Promoting, structuring and delivering multiple options for group Medicare and
Medicaid plans

Sales Representative | One Stop motors | Las Vegas, Nevada | 2008

Substantially increased corporate sales through…

• Prequalification of clientele, presentation of product features and benefits,

overcoming objections and closing sales

Night Auditor | Emerald Suites |Las Vegas, Nevada | 2007

Provided exemplary customer service to elite clientele, coupled with…

• Reconciliation and oversight of corporate financial records; generation of daily

financial reports

Loan Consultant | Lender’s Depot |Las Vegas, Nevada | 2006

Entrusted with representing company interests at trade shows and B2B

events, and…

• Delivered ad-hoc presentations focused on lead generation for real estate

acquisition and debt reduction efforts

Inside Sales Representative | United Web Masters | Las Vegas, Nevada | 2005

Consistently ranked in top 10% of closers…

• Assisted customers with establishing credibility in local and world-wide

markets via implementation of web presence

Slot / Booth Cashier | MGM grand | Las Vegas, Nevada | 2002 to 2004

Responsible for $100,000 cash bank on daily basis…

• Conducted and monitored intra-organizational and public transactions

Shareholder Services Representative | McNeil Real Estate / The Herman Group |

Dallas, Texas | 1997 to 2000

Instrumental in promoting financial stipulations to shareholders that lead

to a successful corporate acquisition which resulted in a $650 million
merger of 19 limited partnerships, and…

• Communicated on a daily basis with over 100 clientele re: investment offers,
tender offers, acquisitions and mergers, real property and proxy solicitations
Sales Representative | Home Cable Concepts | Dallas, Texas | 1996

Increased company revenues by over $240,000 through utilization of

innovative prospecting techniques and effective closing strategies,
resulting in…

• Increased company profits and achieved recognition as highest producer

▬Education▬
Bachelor of Arts – Psychology | Gardner-Webb College