Team Leadership Workshop 2

PRE COURSE READING

The Pre Course reading is designed to recap on the Team Leadership Workshop 1,
which you may have attended a few months ago. If you did not attend, dont worry!!
The main points, relevant for this next Workshop, are detailed below.
See you at the Workshop!

What is Management and Leadership?

Leader Where are we going?
-

Vision of where they want to be, and can communicate it enthusiastically

Accept responsibility
Rely on own judgement

Manager HOW do we get there? What do we need?

-

making things work

Achieve their objectives by using the available resources

Action Centred Leadership

John Adair developed the concept of Action Centred Leadership. This revolved
around a manager balancing 3 key facets, to be effective:-

Achieving the task

Developing the individual
Building the team

Managers can sometimes focus too much on one facet. For example: developing the
individual, which can lead to favouritism, or not achieving deadlines.

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Achieving the task includes:

Defining the task

Setting clear objectives
Planning the time to achieve
Allocating the work
Reviewing achievements

Developing the individual includes:

Providing training
Motivating
Giving feedback
Setting objectives
Delegating
Recognising abilities
Dealing with personal problems

Building the team includes:

Setting standards
Maintaining discipline
Cascading communication
Celebrating success

Motivation Theories
1. Maslows Hierarchy of Needs
Abraham Maslow developed his Hierarchy of Needs in the 1950s. Its basic premise
is that we start off with our most basic needs and when that need is fulfilled, and only
then, will we seek to fulfill the next level and so on.
Levels are:Physiological Hunger, thirst, sleep, exercise, warmth
Safety/Security Security , protection, shelter
Social belongoing to a group, friendshoip, acceptance
Self Esteem power, status, respect, recognition
Self Actualisation Achievement, competence, reaching potential
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2. Hertzbergs Theory
Hertzberg discovered that there are aspects of work that we take for granted
Hygiene factors. These are the things that, if absent, de-motivate us, but interestingly
enough, if these factors are abundant, they will not provide satisfaction. Because we
take these things for granted, they are not important until they are missing.
However, Motivators are as they sound - the influencers which actually motivate us.
These come directly form the work itself.
Hygiene Factors include:_

Salary
Working Conditions
Working Environment

Motivators include:

Satisfaction of a job well done

praise for doing well
being trusted
increased responsibilities

Motivation The Team Leaders Role

1.
2.
3.
4.

To set clear objectives that make the work important

To enthusiastically help staff to achieve those goals
To recognise and reward achieveemnt
To set stretching challenging tasks

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PRE COURSE READING QUIZ

With your syndicate partner, answer the following questions.

Leaders and Managers

1. Name 3 Leaders (1 point for each name)

2. What is a Leader? (1 point)

3. What is a manager? (1 point)

4. What are you? (1 point)

Action Centred Leadership

5. What 3 facets is action centred leadership based on? (3 points)

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6. How would you describe the following Leaders in terms of action centred
leadership?
a) John Major (1 point)

b) Margaret Thatcher (1 point)

Motivation
7. What is the principle of Maslows Hierarchy? (1 point)

8. Name 4 levels of Maslows Hierarchy (4 points)

9. What is a Hygiene Factor? (1 point)

10. Give 2 things that are Hygiene factors.(1 point each)

11. Give 2 things that are Motivators (1 point each)

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