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Buku Panduan ini disusun berdasarkan Aplikasi Sistem
Monitoring dan Evaluasi STBM berbasis SMS dan website,
dengan dukungan Program Air Bersih dan Sanitasi Bank
Dunia (World Bank Water and Sanitation Program WSP)

Daftar isi

1. ....................................................................................................................................... PENDAHULUAN
........................................................................................................................................................................... 1
SISTEM MONITORING DAN EVALUASI STBM .............................................................................. 2
2.1 Kebutuhan Sistem ............................................................................................................................................... 3
2.2. Website STBM ...................................................................................................................................................... 3
2.2.1 Fitur Sistem Monitoring dan Evaluasi STBM. ..................................................................................... 4
2.2.1.1 Panel kontrol data Monitoring dan Evaluasi STBM. ......................................................................... 5
2.2.1.2 Bentuk Informasi dari Sistem Monitoring dan Evaluasi STBM. ................................................... 8
2.2.2 Menu Benchmarking*) ............................................................................................................................... 15
2.2.3 Menu Pelaku*) ............................................................................................................................................... 15
2.2.4 Cara kerja sistem monitoring berbais web dan SMS .................................................................... 16
SISTEM MONITORING DAN EVALUASI STBM BERBASIS WEBSITE TINGKAT
KABUPATEN/KOTA ................................................................................................................................ 18
3.1 Mendaftar sebagai pengguna Sistem Monitoring dan Evaluasi STBM .................................... 18
3.2 Sistem Monitoring dan Evaluasi STBM Kabupaten .......................................................................... 24
3.3 Entry Data ........................................................................................................................................................... 26
3.3.1 Menu Input > Pelatihan (LT-1) .............................................................................................................. 26
3.3.2 Menu Input > Data Peserta Pelatihan (LTo) .................................................................................... 28
3.3.3 Menu Input > Anggaran (LT-1) - Tahun berjalan .......................................................................... 29
3.3.4 Proses & Output > Data Petugas Monitoring/Puskesmas (N1) ............................................... 35
3.3.5 Proses & Output > Verifikasi ODF (LB-2) ........................................................................................... 38
3.3.6 Proses & Output > Verifikasi STBM ...................................................................................................... 39
3.3.7 Proses & Output > Fasilitator aktif - peningkatan demand (LT5o) ....................................... 39
3.3.8 Proses & Output > Penyedia Layanan Sanitasi*) ........................................................................... 39
3.3.9 Outcome > Baseline data .......................................................................................................................... 39
3.3.10 Outcome > Kemajuan (LB-1) ................................................................................................................... 41
3.3.11 Data Pendukung > Kecamatan dan Kelurahan ............................................................................... 42
3.4 Pemantauan .................................................................................................................................................... 42
3.4.1 Pengirim SMS terakhir ............................................................................................................................... 42
3.4.2 Log Data SMS .................................................................................................................................................. 60
3.4.3 Profile STBM ................................................................................................................................................... 60
3.4.4 Laporan Kemajuan Akses (6 bulanan) *) .......................................................................................... 60
3.4.5 Laporan Penilaian Kinerja (Benchmarking) *) .............................................................................. 60
3.4.5.1. Laporan Grafik Penilaian Kinerja Kabupaten .................................................................................. 60
3.4.5.2. Laporan/Grafik Penilaian Kinerja Puskesmas ................................................................................. 60
3.4.6. Daftar Pelaku STBM *) ................................................................................................................................... 60
SISTEM UPDATE DATA MELALUI SMS DI TINGKAT KECAMATAN/PUSKESMAS ...... 61
4.1 Lembar kerja manual ..................................................................................................................................... 62
4.2 Petunjuk Penulisan .......................................................................................................................................... 62
4.2.1 Pengiriman data baru (identifikasi komunitas) [N] ..................................................................... 62
4.2.2 Pengiriman data baseline [B] ................................................................................................................. 63
4.2.3 Pengiriman data kemajuan (Kode P) .................................................................................................. 64
4.2.4 Melakukan Hard Update ....................................................................................................................... 64

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2.1 Kebutuhan Sistem

Untuk menjalankan sistem ini Kementerian Kesehatan melalui Sekretariat STBM sudah
menyiapkan perangkat keras maupun perangkat lunak di tingkat pusat berupa server untuk
website dilengkapi dengan SMS gateway. Implementasi di tingkat pelaksana tidak
memerlukan perangkat dengan spesifikasi khusus karena sistem ini dikembangkan secara
terpusat dan berbasis website, sehingga yang dibutuhkan hanyalah komputer yang terhubung
ke internet.

Tabel 1. Kebutuhan system di masing-masing tingkat pengguna

Tingkat
Pengguna

Perangkat yang
dibutuhkan

Pusat
(Sekretariat
STBM)

Provinsi

Colocation server
SMS Gateway Server
GSM modem + Pulsa (regular)
Aplikasi Sistem Monitoring

Tenaga pendukung

Keterangan

- Web admin
- Web programmer

Semua perangkat pendukung

sudah siap di Sekretariat
Nasional STBM dan berjalan
24 jam non-stop.

- Komputer dan akses internet

Operator komputer dan

tenaga Monev

Dapat menggunakan
komputer dan akses internet
yang sudah ada (jika sudah
tersedia)

Kabupaten

- Komputer dan akses internet

Operator komputer dan

tenaga Monev

Dapat menggunakan
komputer dan akses internet
yang sudah ada (jika sudah
tersedia)

Kecamatan/
Puskesmas

- Telepon selular + pulsa

(regular)
- Data

Petugas monitoring di
tingkat kecamatan/
puskesmas (sanitarian/
bidan desa/ petugas
kesehatan lingkungan
lainnya)

- Sebagai penyedia data

dasar.

Umum/
masyarakat

- Komputer dan akses internet

Masyarakat dapat mengakses

informasi capaian dan ODF
tanpa bisa mengubah data
yang ada.

2.2. Website STBM

Website STBM (www.stbm-indonesia.org) merupakan antar muka utama yang juga digunakan
sebagai alat bantu dalam melakukan monitoring kegiatan STBM. Penggunaan domain ini
merupakan upaya strategis dalam melakukan penyebaran informasi, advokasi, pemantauan
dan evaluasi serta sebagai media pembelajaran STBM. Sistem yang dikembangkan menyatu
dalam website STBM dan sudah dipersiapkan untuk dapat ber-intergrasi dengan data dari
program lainnya dengan menginduk pada kode wilayah yang dikeluarkan oleh lembaga resmi
seperti Badan Pusat Statistik (BPS).

Petunjuk Penggunaan Sistem Monitoring STBM

Halaman : 3

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2.2.2 Cara kerja sistem monitoring berbais web dan SMS

Selain dari fitur data dan informasi yang dapat diakses secara umum, sistem ini juga
merupakan bagian dari Sistem Monitoring dan Evaluasi STBM, sehingga beberapa modul perlu
diatur tata cara tersendiri dalam mengoperasikannya sesuai dengan standar operasional
sistem Monitoring dan Evaluasi STBM.
Terdapat 2 sub-sistem yang dikembangkan, yaitu:
System berbasis website dan,
Update data berbasis pesan teks/Short Message Service (SMS).
kedua sub-sistem ini hanya memiliki satu database saja, ada proses sinkronisasi yang
dilakukan oleh system secara otomatis. sub-sistem website akan melakukan relasi antara
data sanitarian dengan data baseline/kemajuan dengan menggunakan kode BPS
sebagai titik ikat, sedangkan sistem SMS akan melakukan relasi antara data sanitarian
yang sudah dilengkapi nomor handphone dengan data wilayah (kode BPS) sebagai titik
ikat, sehingga kedua model tersebut akan selalu terintegrasi.

Sistem ini bekerja secara realtime, karena dapat langsung dilakukan bersamaan saat petugas
kesehatan lingkungan di tingkat kecamatan melakukan pemantauan ke desa/kelurahan
sasaran STBM. Petugas mengirimkan data hasil pantauan-nya melalui SMS, yang kemudian
data tersebut akan diolah oleh SMS gateway server dan dilakukan proses verifikasi data oleh
system secara otomatis (melalui mekanisme autorespon). Data yang sudah terverifikasi di
SMS Gateway server akan dikirim ke webserver untuk dapat disajikan.
Petugas pemantauan yang ada di dinas kesehatan kabupaten dapat memantau langsung
perkembangan data tersebut melalui website STBM melalui akun yang sudah disiapkan oleh
sekretariat STBM Nasional.

Petunjuk Penggunaan Sistem Monitoring STBM

Halaman : 16

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Data Petugas Monitoring (N1)

Verifikasi ODF (LB-2)
Verifikasi STBM (LB-5)
Fasilitator Aktif Peningkatan Demand
Penyedia Layanan Sanitasi

o
o

Baseline data
Kemajuan (LB-1)

Outcome
Data Pendukung

o Kecamatan
o Kelurahan

Pemantauan
Alat Bantu Monitoring
o 100 pengirim SMS terakhir
o Log Data SMS
o Data Sanitarian belum update data via SMS
o Alat Bantu Monitoring
o Regulasi
Kinerja

o Keaktifan Penggunaan Instrumen Monev
o Statistik SMS dan WEB
o Laporan Kemajuan Akses (6 bulanan)
o Profil STBM
o Laporan Kinerja (Benchmarking)
Promosi
o Analisis Media Promosi
o Gantt Chat Promosi
Data Pelaku STBM
Setting
Akun
Manual
Format Perubahan Wilayah

Logout

Beberapa menu secara sistem akan saling berhubungan, sehingga keberfungsian beberapa
menu tertentu akan sangat tergantung pada menu yang sudah diaktifkan sebelumnya.
petunjuk ini akan mengulas secara hirarki bagaimana pengoperasian masing-masing menu.

Petunjuk Penggunaan Sistem Monitoring dan Evaluasi STBM

Halaman : 23

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Tabel 2. Data log tabel SMS Gateway / log Data Verifikasi ke pengirim
No

Autorespon

Keterangan

Petunjuk Penggunaan Sistem Monitoring dan Evaluasi STBM

Apa yang harus dilakukan

Halaman : 45

No

Autorespon

Keterangan

Nomor anda belum ter-

registrasi, silahkan hubungi
Kantor Dinas Kesehatan
Kabupaten

Nomor HP belum ada dalam

database Petugas Monitoring di
Kabupaten.

Untuk mengirim SMS perlu mendaftar

terlebih dahulu melalui Dinas Kesehatan
Kabupaten

Nomor anda tidak terdaftar

pada Desa ini. Silahkan
hubungi Kantor Dinas
Kesehatan Kabupaten.
(untuk desa ?? ;isi SMS anda
12N,3,2,04/12/11,300B)

Nomor HP sudah terdaftar, namun

belum memiliki SMS ID/kelurahan
tersebut belum didefinisikan
sebagai area kerja petugas
monitoring. Seperti pada contoh
kode desa 12 tidak terdaftar dalam
wilayah tugas anda dalam database.

Silahkan hubungi Dinas Kesehatan

Kabupaten untuk melakukan registerasi
wilayah monioring anda, dan minta
dicetakkan laporan WM-1 sebagai panduan
anda dalam mengirim SMS.

Error : Penulisan progress

laporan harus berupa angka
!, silahkan ulangi. (untuk
desa Karang pawulang tiga
;isi SMS anda
15P,3000,3000,S5,3000)

Pada saat pengiriman SMS Progress,

isi data dalam SMS tidak berupa
angka. Seperti pada contoh
autorespon anda salam dalam
penulisan Jumlah sharing dengan S5-
-> harusnya 55

Silahkan kirim ulang SMS anda, dan teliti

terlebih dahulu untuk jenis karakter harus
berupa angka.

Data komunitas sudah ada.

(untuk desa Karang
pawulang tiga ;isi SMS anda
12N,3,2,04/12/11,300B)

Pada saat pengirian SMS baru (kode

N), Desa tersebut sudah pernah diisi
sebelumnya/ data sudah ada.
Seperti pada contoh untuk data desa
Karang Pawulang tiga dengan kode
12 sudah ada sebelumnya.
Pada saat pengiriman SMS baru
(kode N), isi data dalam SMS tidak
berupa angka. Seperti pada contoh
autorespon anda salam dalam
penulisan Total KK dengan 300B-->
harusnya 3008

Karena data tersebut sudah pernah diisi

(Kode N), anda perlu mengirim data
baseline (kode B), an dilanjutkan dengan
data kamajuan/progress (Kode P)

Data Komunitas belum ada

!!. (untuk desa ?? ;isi SMS
anda 8B,200,25,25,100)

Pada saat pengiriman SMS Baseline

(kode B) atau pengiriman SMS
Progress (Kode P), namun data desa
tersebut (Kode N) belum ada.
Seperti pada contoh SMS ID 8B
belum ditemukan nama desanya
dalam database system.

Anda harus mengisi terlebih dahulu data

Desa baru (Kode N)

Total Progress tidak sama

dengan total KK, silahkan
cek kembali data anda
!.(untuk desa Karang
pawulang tiga ;isi SMS anda
6P,200,25,25,100)

Pada saat pengiriman SMS Progress

(kode P), penjumlahan total
JSP+JSSP+sharing+OD tidak sama
dengan Total KK, Total Baseline
harus sama dengan Total KK.
Seperti dalam contoh jika
dijumlahkan isi dari Progress yang
dikirim adalah 350KK, nilai ini
ternyata tidak sama dengan total KK
saat anda mengirimkan SMS baru
(Kode N)

Silahkan kirim kembali data progress anda,

dan teliti kembali total progress harus sama
dengan total KK, jika anda menganggap data
progress anda saat ini sudah benar, anda
perlu melakukan update KK anda dengan
cara mengulang pengiriman data baru
(Kode N), dengan mengganti Kode N
menjadi NU. contoh :
5NU,2,4,10/12/11,356.

Data baseline masih kosong,

silahkan isi data baseline
terlebih dahulu. (untuk desa
Karang pawulang tiga ;isi
SMS anda
6P,200,25,25,100)

Pada saat pengiriman SMS Progress

(Kode P), sistem tidak menemukan
data baseline daru Desa yang
dimaksud, Anda harus mengirim
data Baseline terlebih dahulu.
Seperti dalam contoh pada saat
sistem akan melakukan update
progress, ternyata sistem tidak
menemukan data baseline untuk
desa dengan kode 6 (Karang

Anda harus mengirim data Baselin terlebih

dahulu (Kode P) sebelum mengirimkan data
Progress.

Error : Jml sd, dusun dan kk

harus berupa angka !,
silahkan check kembali
(untuk desa Karang
pawulang tiga ;isi SMS anda
12N,3,2,04/12/11,300B)

Petunjuk Penggunaan Sistem Monitoring dan Evaluasi STBM

Apa yang harus dilakukan

Silahkan kirim ulang SMS anda, dan teliti

terlebih dahulu untuk jenis karakter harus
berupa angka.

Halaman : 46

No

10

Autorespon

Data JSP yang baru anda

kirim lebih kecil jika
dibandingkan data
sebelumny. (untuk desa
Karang pawulang tiga ;isi
SMS anda
6P,200,25,25,100)
Data OD yang baru anda
kirim lebih besar jika
dibandingkan data
sebelumny. (untuk desa
Karang pawulang tiga ;isi
SMS anda
6P,200,25,25,100)

Keterangan
Pawu;lang tiga).

Pada saat pengiriman data Progress

(Kode P), jumlah JSP ayng dikirim
saat ini lebih kecil dari JSP yang
dikirim pada periode sebelumnya.
Seperti dalam contoh pada saat
sistem melakukan update data JSP
(200), istem menemukan bahwa
data Progress yang dikirim
sebelumnya lebih besar dari 200

Jika anda merasa data yang anda kirim saat

ini adalah benar, anda perlu mengirim
kembali SMS tersebut dengan mengubah
kode P menjadi PU (Contoh
:nPU,JSP,JSSP,sharing,OD)

Pada saat pengiriman data Progress

(Kode P), jumlah OD (data KK yang
BABS) yang dikirim saat ini lebih
besar (bertambah) dari jumlah KK
yang OD pada periode sebelumnya.
Seperti dalam contoh pada saat
sistem melakukan update data OD
(100), namun sistem menemukan
bahwa data Progress yang dikirim
sebelumnya lebih kecil dari 100

Jika anda merasa data yang anda kirim saat

ini adalah benar, anda perlu mengirim
kembali SMS tersebut dengan mengubah
kode P menjadi PU (Contoh
:nPU,JSP,JSSP,sharing,OD)

Terimkasih atas kiriman

datanya. Data anda telah
terupdate pada www.stbm-
indonesia.org. (untuk desa
Karang pawulang tiga)

Pengiriman data anda sukses

dilakukan untuk kelurahan yang
dimaksud dan sudah terupdate
dalam database di website STBM.

Total KK anda masih kosong

atau 0, silahkan isi terlebih
dahulu Total KK di desa
Karang Pawulang Tiga.

Pada saat pengiriman data Baseline

(Kode B) atau Progress (Kode P)
sistem tidak menemukan Total KK
pada desa tersebut yang seharusnya
terisi pada saat pengiriman data
baru (Kode N). Seperti dalam contoh
bahwa Total KK di desa Karang
Pawulang Tiga belum diisi atau
masih 0.

Silahkan isi kembali data Total KK didesa

tersebut dengan mengirimkan kembali data
baru dengan mengubah Kode N menjadi NU.
Contoh : 7NU,2,4,250 (250 adalah Jumlah
KK, yang sebelumnya belum diisi).

13

Kode tidak dikenal

Penulisan format tidak sesuai

14

Terima kasih atas kiriman

datanya. Kesempatan anda
untuk mengkoreksi data
baseline adalah 30 hari
dari sekarang, Silahkan
lengkapi juga data progres,
agar muncul pada
www.stbm-
indonesia.org/monev
(untuk desa Karang
pawulang tiga)

Pengiriman data Baseline anda

sukses dilakukan untuk kelurahan
yang dimaksud dan sudah
terupdate dalam database di
website STBM.

Silahkan teliti kembali data Baseline anda

dengan seksama, sesuaikan dengan kondisi
lapangan. Kesempatan anda untuk
mengubah/mengkoreksi data baseline
adalah selama 30 hari dari sekarang, lebih
dari itu akan dikucii oleh system

11

12

Petunjuk Penggunaan Sistem Monitoring dan Evaluasi STBM

Apa yang harus dilakukan

Halaman : 47

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Meskipun fungsi autorespon akan menyampaikan cukup detail, namun pada grafik
ini sudah dikategorikan dalam 8 kelompok saja.

3.4.2.2.3 Status Data Web
Menu pada tab ini akan menampilkan grafik bagaimana status/kondisi data yang
ditampilkan dalam website STBM, secara fisik status ini akan terlihat juga dalam
website dengan penandaan warna merah pada table data (konsistensi).

Petunjuk Penggunaan Sistem Monitoring dan Evaluasi STBM

Halaman : 51

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4.1

Lembar kerja manual

Identifikasi Komunitas(N)

Data baseline(B)

Data kemajuan(P)

ID SMS Nama Desa

Jumlah Jumlah Tanggal

SD
Dusun Picu

KENEP

12/2/2010 525

350 110

40

25

360 110 40

15

BULU

20/7/2009 250

100 100

40

10

150 50

45

14

MARGOMULYO 1

Jumlah JSP JSSP Sharing OD JSP JSSP Sharing OD

KK

Ket :
JSP : Jamban sehat permanen
JSSP : Jamban sehat semi permanen
Sharing : masih menumpang
OD : masih buang air besar sembarangan

Berdasarkan lembar kerja diatas SMS akan dikirim dipecah menjadi 3 bagian yakni:
Identitas komunitas/desa/kelurahan atau dengan kode (N), baseline data dengan kode
(B)/merupakan data akses yang ada saat pemicuan/intervensi STBM belum dilakukan) dan
kemajuan dengan kode (P)/merupakan data yang berubah setelah adanya intervensi STBM
yang dimonitor secara rutin). Pengiriman N dan B harus dilakukan lebih awal atau dapat
juga saat pemicuan baru saja dimulai data tersbut harus sudah mulai diperoleh dan
direkam. Apabila kedua data awal tersebut sudah direkam dalam database, maka langkah
berikutnya petugas hanya melakukan update data kemajuan saja. Pengisian data identitas
dan baseline juga bisa dilakukan langsung di website STBM melalui kontrol panel
kabupaten.

4.2 Petunjuk Penulisan
Berikut tata cara pengiriman isi SMS melalui Telepon selular baik GSM maupun CDMA
(meggunakan pulsa regular)

4.2.1 Pengiriman data baru (Identitas/identifikasi komunitas) [N]

Struktur penulisan :
ID_SMS+kode N,Jumlah SD,Jumlah Dusun,Tanggal Pemicuan,Jumlah KK

ID SMS+kode N, Isi kode SMS yang sesuai dengan kode wilayah desa yang akan
dikirimkan datanya. ID SMS dapat dilihat pada Tabel WM-1 yang dipeoleh melalui
website STBM melalui akun kabupaten masing-masing (hubungi petugas
monitoring kabupaten untuk mendapatkan ID SMS tersebut), isikan dalam
bentuk angka diakhiri dengan huruf N, contoh : 3N
Jumlah SD, Isi Jumlah SD yang ada di wilayah desa yang bersangkutan baik
pendidikan umum (SD) maupun pendidikan agama (MI), isikan dalam bentuk
angka, contoh : 0 (jika tidak ada)
Jumlah Dusun, Isi jumlah dusun yang ada didesa dimaksud), isikan dalam
bentuk angka, contoh : 5
Petunjuk Penggunaan Sistem Monitoring dan Evaluasi STBM

Halaman : 62

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