PROCEEDINGS
EDITED BY
PROF. DR. DETELIN ELENKOV
ANGELO STATE UNIVERSITY
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VICE PRESIDENTS
Dr. Dieter Flmig, President, INFRANEU, Berlin, GERMANY
Dr. Carlo Bagnoli, Ca' Foscary University of Venice, Venice, ITALY
Dean Dr. Khalid Alkhathlan, King Saud University, Riyadh, SAUDI ARABIA
VICE PRESIDENTS
(Junior Faculty and Graduate Students)
Prof. Paulene Naidoo, Durban University of Technology, Durban, SOUTH AFRICA
Prof. Maria Jocelyn S. Mariano, University of the East, Manila, PHILIPPINES
ISBN-10: 0615846882
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ISBN-10: 0615846882
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Conference Registration
Welcome Reception (complimentary hors d'oeuvres/
open cash bar)
Conference Registration
Paper Presentations: Concurrent Sessions
Session 1) Management
Session 2) Social Studies
ISIS-2014 Key West Luncheon
ISIS Key West Name Badge or Ticket Required to
Attend
Session 3) Keynote Address
Paper Presentations: Concurrent Sessions
Session 4) Education
Session 5) Economics
Coffee Break
Session 6) Political Science and Legal Studies
Session 7) Finance and Accountancy
ISIS Academic Board Meeting
Conference Registration
Paper Presentations: Concurrent Sessions
Session 8) E-Conference Session I
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11:30 AM 11:45 AM
11:45 AM 1:45 PM
2:00 PM 4:00 PM
4:00 PM
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Session 9) Psychology
Coffee Break
Paper Presentations: Concurrent Sessions
Session 10) E-Conference Session II
Session 11) Marketing
Paper Presentations: Concurrent Sessions
Session 12) E-Conference Session III
Session 13) Domestic and International Business
2014 ISIS- Key West Conference Academic Program
Ends
See you in March at the 2014 ISIS-Paris Conference!
Session Chairs
Dean Dr. AbdulReda Assiri, University of Kuwait, Kuwait City, Kuwait
Dean Dr. Faridah Djellal, Lille1 University, Lille, France
Dr. Abdullah Basiouni, Ynabu Industrial College, Yanbu Industrial City, Saudi Arabia
Dr. Alma M. Corpuz, Tarlac State University, Tarlac City, Philippines
Dr. Alok Chakrawal, Saurashtra University, Gujarat, India
Dr. Arnold Schneider, Georgia Institute of Technology, Atlanta, Georgia, USA
Dr. Charles Wankel, St. Johns University, New York, USA
Dr. Dambar Narayan Yadav, Centre for Poverty, Kathmandu, Nepal
Dr. David Cawthorpe, University of Calgary, Calgary, Alberta, Canada
Dr. Deborah Brosdahl J.C., University of South Carolina, Columbia, South Carolina, USA
Dr. Detelin S. Elenkov, Angelo State University, San Angelo, Texas, USA
Dr. Divya Rana, King Abdulaziz University, Jeddah, Saudi Arabia
Dr. Djamel Eddine Laouisset, Alhosn University, Abu Dhabi, United Arab Emirates
Dr. Gregory Arburn, The University of Findlay, Findlay, Ohio, USA
Dr. Hiroyuki Yamaguchi, Kyushu University, Fukuoka, Kyushu, Japan
Dr. Jasper Jay N. Mendoza, Tarlac State University, Tarlac City, Philippines
Dr. Javier Rojas, Executive Office of the President of Mexico, Mexico City, Mexico
Dr. Lawrence G. Boakye, University of Sydney, Sydney, Australia
Dr. Omar J. Khan, Morgan State University, Baltimore, Maryland, USA
Dr. Stephanie Watts, Boston University School of Management, Boston, Massachusetts, USA
Dr. Susumu Yamaguchi, Mejiro University, Tokyo, Japan
Dr. Tina Loraas, Auburn University, Auburn, Alabama, USA
Dr. Tom Badgett, Angelo State University, Texas, USA
Prof. Michael O. Mojekeh, Anambra State University, Uli, Nigeria
Prof. Samar J. Babar, National University of Sciences & Technology, Islamabad, Pakistan
4:00 PM 6:00 PM
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Conference Registration
4:00 PM 6:00 PM
Welcome Reception!!!
(complimentary hors d'oeuvres/ open cash bar)
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Conference Registration
9:15 AM 11:30 AM
Session 1: Management
Session Chairs:
Dr. Stephanie Watts, Boston University School of Management, Boston, Massachusetts, USA
Dr. Djamel Eddine Laouisset, Alhosn University, Abu Dhabi, UAE
CORPORATE SOCIAL RESPONSIBILITY: CLOSING THE GAP BETWEEN PRACTICE AND
BUSINESS SCHOOL EDUCATION
Stephanie Watts, Boston University School of Management, Boston, Massachusetts, USA
MNC'S MANAGERIAL TECHNOLOGY ADAPTATION: GLOBAL DIVERSITY IMPERATIVE
Djamel Eddine Laouisset, Alhosn University, Abu Dhabi, UAE
A CONCEPTUAL META-ANALYSIS TOWARDS HIGH PERFORMING ORGANIZATIONAL
CONSTRUCTS: AN ORGANIZATIONAL UNIVERSE MODEL
Gerard F. Becker, Nyack College, Nyack, New York, USA
Anne Hallcom, Nyack College, New York USA
Deborah Herrera, Quality & Regulatory Solutions, LLC, USA
MANAGING THREATS OF VIOLENCE: CONSIDERING THE EDUCATIONAL WORKPLACE
David F. Bush, Villanova University, Villanova, Pennsylvania, USA
Megan Bosler, Villanova University, Villanova, Pennsylvania, USA
Noelle Withelder, Villanova University, Villanova, Pennsylvania, USA
Brittany Miske, Villanova University, Villanova, Pennsylvania, USA
Cheryl Wert, Villanova University, Villanova, Pennsylvania, USA
THE RELATIONSHIP BETWEEN FIRM INNOVATIVENESS, EXTERNAL ENVIRONMENTAL
FORCES AND NEW-TO-THE-WORLD TECHNOLOGIES
Kai-Ingo Voigt, University of Erlangen-Nrnberg, Erlangen, Germany
Johannes Ixmeier, University of Erlangen-Nrnberg, Erlangen, Germany
Christian Baccarell, University of Erlangen-Nrnberg, Erlangen, Germany
RESHUFFLE OF THE DATABASE DESIGN TO ENHANCE PERFORMANCE THROUGH
PROPOSED INTELLIGENT SYSTEM
Mohammad Shahid Jamil, University of Qatar, Doha, Qatar
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LIVING WITH THE FORESTS: RURAL LIVELIHOODS AND FOREST MANAGEMENT IN GHANA:
THE CASE OF TONTRO IN THE EASTERN REGION
Herbert Tetteh, University of Bergen, Bergen, Norway
IMPACT ANALYSIS OF THE SCHOOL-BASED COMMUNITY DEVELOPMENT MODELING
PROGRAM: THE CASE OF BATANGBATANG, TARLAC CITY
Carmelita Herrera, Tarlac State University, Tarlac City, Philippines
Alma M. Corpuz, Tarlac State University, Tarlac City, Philippines
Maria Agnes P. Ladia, Tarlac State University, Tarlac City, Philippines
Nelvin Nool, Tarlac State University, Tarlac City, Philippines
THE ROOKIE DISCIPLINE OF INTELLIGENCE WORLD AND ITS CRITICAL COMPONENT:
CYBINT AND HUMINT
Capt. Ozkan Sahin, Turkish Air War College, Istanbul, Turkey
SUSTAINABLE AND GREEN ENERGY INITIATIVES IN INDIA: AN ANALYSIS OF THE
DEVELOPMENT AGENDA
P. J. Philip, National Institute of Technology, Kurukshetra, India
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Session 4: Education
Session Chairs:
Dr. Jasper Jay N. Mendoza, Tarlac State University, Tarlac City, Philippines
Dr. Javier Rojas, Executive Office of the President of Mexico, Mexico City, Mexico
LET PERFORMANCE OF THE BSED GRADUATES OF THE TARLAC STATE UNIVERSITYCOLLEGE OF EDUCATION
Jasper Jay N. Mendoza, Tarlac State University, Tarlac City, Philippines
TRAINING NEEDS ANALYSIS OF PUBLIC ELEMENTARY SCHOOL TEACHERS IN TARLAC CITY
Alma M. Corpuz, Tarlac State University, Tarlac City, Philippines
Maria Agnes P. Ladia, Tarlac State University, Tarlac City, Philippines
Rosalina C. Garcia, Tarlac State University, Tarlac City, Philippines
EXPERIENTIAL LEARNING IN MULTINATIONAL STUDENT TEAMS: RESEARCHING TOGETHER
A MULTINATIONAL CORPORATION AND DEVELOPING JOINTLY A STRATEGIC MARKETING
PLAN AND ENTREPRENEURIAL ACTION ITEMS FOR ITS IMPLEMENTATION USING
ADVANCED DISTANCE COMMUNICATION SOFTWARE
Detelin Elenkov, Angelo State University, San Angelo, Texas, USA
Tom F. Badgett, Angelo State University, San Angelo, Texas, USA
CULTURAL CAPITAL AND STUDENT PERFORMANCE IN MEXICO
Javier Rojas, Executive Office of the President of Mexico, Mexico City, Mexico
NEW MEDIA IN OPEN DISTANCE LEARNING: THE PERSPECTIVES OF LECTURERS AT THE
UNIVERSITY OF SOUTH AFRICA
Nkosinathi Leonard Selekane, University of South Africa, City of Tshwane, South Africa
RUSSIAN BUSINESS EDUCATION: TWO DECADES O TRANSFORMATION
Alexander Mechitov, University of Montevallo, Montevallo, Alabama, USA
Elena Moshkovich, University of Montevallo, Montevallo, Alabama, USA
EFFECTS OF CONSTRUCTIVIST APPROACH ON THE PERFORMANCE OF STUDENTS IN
ANALYTIC GEOMETRY
Maria Socorro D. Valdez, Tarlac State University, Tarlac City, Philippines
MATH ANXIETIES OF THE COLLEGE OF EDUCATION STUDENTS: A BASIS FOR A PROPOSED
ACTION PLAN IN MATHEMATICS INSTRUCTION
Nancy L. Mati, Tarlac State University, Tarlac City, Philippines
Remedios, Tarlac State University, Tarlac City, Philippines
D. Facun, Tarlac State University, Tarlac City, Philippines
Ninez L. Bautista, Tarlac State University, Tarlac City, Philippines
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1:15 PM 3:30 PM
Session 5: Economics
Session Chairs:
Dean Dr. Faridah Djellal, Lille1 University, Lille, France
Dr. Omar J. Khan, Morgan State University, Baltimore, Maryland, USA
INNOVATION IN THE SERVICE ECONOMY
Faridah Djellal, Lille1 University, Lille, France
THE EXISTENCE OF HERD BEHAVIOR DURING MERGERS AND ACQUISITIONS FROM 2003 TO
2007
Glendon Williams, Keiser University, Fort Lauderdale, Florida, USA
Matthias Eggertsson, Keiser University, Fort Lauderdale, Florida, USA
Jeff Ritter, Keiser University, Fort Lauderdale, Florida, USA
Boris Djokic, Keiser University, Fort Lauderdale, Florida, USA
ARE THE GHOST CITIES IN CHINA AN ECONOMIC WARNING FOR THE REST OF THE BRICS
OR IS THIS JUST THE RESULT OF ANOTHER 5 YEAR PLAN UNFOLDING?
William P. Frank, Barry University, Miami Shores, Florida USA
GLOBALIZING THE PUBLIC ADMINISTRATION CURRICULUM FOR ACADEMIC EXCELLENCE
AND NATIONAL GROWTH IN NIGERIA
Ukertor Gabriel Moti, University Of Abuja, Gwagwalada, Nigeria
WORLDWIDE NETWORK OF RECIPROCAL TRADE AGREEMENTS - KEY ACTORS AND
BLOCKS
Suresh Singh, Northeastern Illinois University, Chicago, Illinois, USA
Sundaram Dorai, Northeastern Illinois University, Chicago, Illinois, USA
OPERATIONALIZING THE LINK BETWEEN EMERGENCE OF FREE MARKETS AND SOCIETAL
LIBERTIES
Omar J. Khan, Morgan State University, Baltimore, Maryland, USA
ENVIRONMENT AND SUSTAINABLE DEVELOPMENT IN SOUTH ASIA
Rajender Kumar, National Institute of Technology, Kurukshetra, India
A COMPARATIVE ANALYSIS OF THE ECONOMIC IMPACT OF GLOBALIZATION ON
CAMEROON AND THE UNITED STATES
Emmanuel Chebe, Chattahoochee Technical College & Strayer University, Georgia, USA
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3:30 PM 3:45 PM
Coffee Break
3:45 PM 5:45 PM
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3:45 PM 5:45 PM
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6:30 PM 8:30 PM
Harbourview Cafe
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Conference Registration
MANAGEMENT,
CROSS-CULTURAL DIFFERENCES ON MULTINATIONAL COMPANY'S OPERATIONEXPLORING ASSERTIVENESS AND PERFORMANCE ORIENTATION: A CASE STUDY ON ZTE
CORPORATION IN ETHIOPIA
Rekik Demissie Asfaw, University of Rome Tor Vergata, Rome, Italy
HOW I THINK; THEREFORE, HOW I AM: AN EXPLORATION OF CREATIVITY IN STRATEGY
MAKING IN A DISRUPTIVE ENVIRONMENT
Jiyun Wu, Rhode Island College, Providence, Rhode Island, USA
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Session 9: Psychology
Session Chairs:
Dr. Hiroyuki Yamaguchi, Kyushu University, Fukuoka, Kyushu, Japan
Dr. David Cawthorpe, University of Calgary, Calgary, Alberta, Canada
A SOCIAL PSYCHOLOGICAL STUDY ON THE REASONS FOR MASS JOB SEPARATION
AMONG NURSES IN JAPAN
Hiroyuki Yamaguchi, Kyushu University, Fukuoka, Kyushu, Japan
Ryo Misawa, Central Research Institute of Electric Power Industry, Tokyo, Japan
Naomi Tabaru, Seinan Gakuin University, Fukuoka, Japan
EMOTIONAL INTELLIGENCE AND ENTREPRENEURIAL SUCCESS
Brandon Soltwisch William, University of Northern Colorado, Greeley, Colorado, USA
THE RELATIONSHIP BETWEEN PHYSICAL AND MENTAL DISORDERS IN A POPULATION:
IMPLICATIONS FOR FUTURE SOCIETY
David Cawthorpe, University of Calgary, Calgary, Alberta, Canada
Gabrielle Chartier, University of Montreal, Montreal, Quebec, Canada
A FIRST MANAGERS POTENTIAL TO INFLUENCE EMPLOYEES WORK ETHIC
Gayle Porter, Rutgers State University of New Jersey, Camden, New Jersey, USA
THE IMPACT OF SHORT-TERM STUDY ABROAD ON SELF-EFFICACY
Heather Kelley, Valdosta State University, Valdosta, Georgia, USA
Jennifer Branscome, Valdosta State University, Valdosta, Georgia, USA
Teddi Cunningham, Valdosta State University, Valdosta, Georgia, USA
THE EFFECT OF CROSS-TRAINING ON SHARED MENTAL MODEL
Ryota Akiho, Kyushu University, Fukuoka, Kyushu, Japan
Hiroyuki Yamaguchi, Kyushu University, Fukuoka, Japan
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11:30 AM 11:45 PM
Coffee Break
11:45 AM 1:45 PM
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STRATEGIC DESIGN APPLIED TO THE GIRL SCOUTS OF THE UNITED STATES OF AMERICA
Catherine L. Wiberg, Influential Writing, Clinton, Utah, USA
COMPARATIVE ANALYSIS OF THE CONVERGENCE OF THE ACCOUNTING STANDARDS TO
THE INTERNATIONAL FINANCIAL REPORTING STANDARDS (IFRS) IN THE UNITED STATES
AND THE RUSSIAN FEDERATION
Inessa Yu. Korovyakovskaya, Jackson State University, Jackson, Mississippi, USA
PSYCHOLOGICAL PREDICTORS OF ATTITUDES TOWARDS WOMEN MANAGERS
Susana Velez-Castrillon, University of West Georgia, Carrollton, Georgia, USA
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INTERNATIONAL
EVIDENCE FOR THE EXISTENCE OF VALUE PREMIUM IN THE BRAZILIAN MARKET THROUGH
THREE-FACTOR MODEL, BASED ON THE IBR-X 50 INDEX
Sergio De Bona, Mackenzie Presbyterian University, Sao Paulo, Brazil
Wilson Toshiro Nakamura, Mackenzie Presbyterian University, Sao Paulo, Brazil
Anderson Luis Saber Campos, Methodist University of Sao Paulo, Sao Paulo, Brazil
Emerson B. Pedreira, Mackenzie Presbyterian University, Sao Paulo, Brazil
CHALLENGES AND OPPORTUNITIES ASSOCIATED WITH THE MARKETING
AGRICULTURAL GOODS OF BANGLADESH IN INTERNATIONAL MARKET
Amin Al Mukit, University of Chittagong, Chittagong, Bangladesh
Md. Aftab Uddin, University of Chittagong, Chittagong, Bangladesh
Wahidur Rahaman, International Islamic University, Chittagong, Bangladesh
OF
EXCHANGE RATES AND THE MISMATCH OF EXPORT AND IMPORT CURRENCIES FOR OILPRODUCING COUNTRIES
Cynthia Royal Tori, Valdosta State University, Valdosta, Georgia, USA
PURCHASE FREQUENCY AND CONSUMER SERVICE LOYALTY
Don R. Snyder, Albany State University, Albany, Georgia, USA
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2:00 PM 4:00 PM
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1. Aruba 1
2. Australia 2
3. Bangladesh 7
4. Brazil 7
5. Bulgaria 1
6. Canada 3
7. China 3
8. Czech Republic - 1
9. France 1
10. Germany 6
11. India 4
12. Iran 1
13. Italy 2
14. Japan 5
15. Kuwait 2
16. Mexico 1
17. Nepal 1
18. New Zealand 1
19. Nigeria 6
20. Norway 2
21. Pakistan 2
22. Philippines 15
23. Poland 2
24. Portugal 1
25. Qatar 1
26. Russia 2
27. Saudi Arabia 7
28. South Africa 6
29. Sweden 3
30. Taiwan 1
31. Thailand 1
32. Turkey 4
33. United Arab Emirates - 3
34. United Kingdom - 2
35. USA 101
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PARIS, the cosmopolitan capital of France, has the reputation of being the most beautiful and romantic
of all cities, brimming with historic associations and remaining vastly influential in the realms of
culture, art, fashion, food and design. Dubbed the City of Light (la Ville Lumire) and Capital of
Fashion, it is home to the world's finest and most luxurious fashion designers and cosmetics, such as
Chanel, Dior, Yves Saint-Laurent, Guerlain, Lancme, L'Oral, Clarins, etc. The city has the second highest
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number of Michelin-restaurants in the world and contains numerous iconic landmarks, such as the
world's most visited tourist site the Eiffel Tower, the Arc de Triomphe, the Notre-Dame Cathedral, the
Louvre Museum, Moulin Rouge, Lido etc, making it the most popular tourist destination in the world with
45 million tourists annually.
Two conferences, one location! You are invited to join the International Conference of
INSTITUTE OF STRATEGIC AND INTERNATIONAL STUDIES-ISIS and the International
Conference of the INTERNATIONAL ACADEMY FOR ADVANCEMENT OF BUSINESS
RESEARCH-IAABR Conference in PARIS. The conferences are on the same days, at the same
venue, and ONE REGISTRATION FEE will allow you to ATTEND BOTH CONFERENCES and
to have YOUR PAPER PUBLISHED in one of the double-blind peer-reviewed journals
sponsoring the conferences!
The ISIS/IAABR Paris Conferences offers the expected participants from around the World the popular
ISIS 2 FOR 1 ADVANTAGE: 2 OPPORTUNITIES (an OPPORTUNITY to PUBLISH your
accepted paper in one of ISIS peer-refereed publications + an OPPORTUNITY to PRESENT the
results of your work at an INTERNATIONAL FORUM) for 1 LOW FEE!!!
The Editors and Editorial Board Members of the ISIS/IAABR journals are truly distinguished
faculty, who earned their Doctoral degrees from leading academic institutions, such as the
Massachusetts Institute of Technology, and who are holders of numerous international awards,
among which is the recognition as "The Most Outstanding World Researcher". All members of
the ISIS/IABR Academic Boards represent recognized universities from all continents.
Journals Sponsoring 2014 ISIS/IAARB International Multidisciplinary Academic Conferences in
PARIS:
Papers related to all areas of Accounting, Banking, Business Ethics, Communication & Media, eBusiness, e-Government, e-Learning, Ecology, Economics, Engineering, Environment & Life
Sciences, Entrepreneurship, Finance, Gender Studies, Globalization, Human Resources, IT, Law
& Legal Studies, Leadership, Logistics, Management, Marketing, Political Science, Psychology,
Security Studies, Social Sciences, Social Work, Sustainable Development, and Women Studies
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are invited for the above international conference, which is expected to be attended by authors from
nearly all parts of the World. People without papers can also participate in this conference, and they are
invited to serve as session chairs or discussants, as well as informal contributors to the academic quality
of this international event.
To submit your full paper or abstract for this conference, please email it as an attachment (acceptable
formats are .doc and .docx;) to Conference@ISISWorld.org. All conference submissions will be double
blind peer-refereed by members of the Conference Review Committee. Authors will be notified of the
review outcome within 2-3 weeks after the arrival of their submissions.
FULL PAPERS submitted by APRIL 15TH, 2014 will be considered for publication in one of the
double-blind, peer-refereed Journals Sponsoring 2014 ISIS-Paris International Multidisciplinary
Academic Conference or the refereed Conference Proceedings with ISBN number. The authors of
these articles will receive their publications in person while still attending the ISIS conference in Paris
(one copy per a registered participant will be provided free of charge).
Authors of ABSTRACTS submitted by APRIL 30TH, and which would meet the selection criteria of
the Conference Review Committee, will be given the chance to present their work in progress at the
ISIS/IAABR Conference in Paris. These abstracts will be published in a separate section of the refereed
Conference Proceedings. If the authors decide to complete their work in progress after the conference,
they could also submit their COMPLETED PAPERS by July 15th, 2014, in order to be considered for
publication in a later issue of one of the double-blind, peer-refereed ISIS Journals .
Authors, who could NOT travel to Paris for visa or other reasons, may PARTICIPATE VIRTUALLY
in the ISIS/IAABR conferences, and these authors will have the same publication opportunities, as
the regular conference presenters.
Regular Registration Deadline: APRIL 20TH, 2014
The regular registration fee is 295 (the reduced registration fee for virtual participants via Skype is
275), and the regular registration fee includes: 1) the popular ISIS 2 FOR 1 ADVANTAGE: 2
OPPORTUNITIES (an OPPORTUNITY to PUBLISH your accepted paper in one of ISIS peerrefereed publications + an OPPORTUNITY to PRESENT the results of your work at an
INTERNATIONAL FORUM) for 1 LOW FEE; 2) one printed issue of the journal or Proceedings
CD containing your paper; 3) an Official Certificate for International Conference participation; 4) the
Conference Luncheon and Keynote Address; 5) Attending all Conference sessions 6) Attending all Social
and Networking events; 7) Attending the Welcome Reception and Coffee Breaks; 8) Listing of your
presentation in the program; 9) an Opportunity to meet, exchange ideas, and network with your
international colleagues in a friendly environment
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ISBN-13: 978-0-615-84688-0
For any inquiries, please contact the Conference Organizing Committee via admin@ISISWorld.org or
visit our Website www.ISISWorld.org.
ISIS Conference Chair: Prof. Dr. Faridah Djellal, Dean of the Faculty of
Economics and Social Sciences, Lille 1 University Science and
Technology, FRANCE
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The Editors and Editorial Board Members of the ISIS/IAABR journals are
truly distinguished faculty, who earned their Doctoral degrees from leading
academic institutions, such as the Massachusetts Institute of Technology,
and who are holders of numerous international awards, among which is the
recognition as "The Most Outstanding World Researcher". All members of
the ISIS/IAABR Academic Boards represent recognized universities from
all continents.
Papers related to all areas of Accounting, Banking, Business Ethics,
Communication & Media, e-Business, e-Government, e-Learning, Ecology,
Economics, Engineering, Environment & Life Sciences, Entrepreneurship,
Finance, Gender Studies, Globalization, Human Resources, IT, Law & Legal
Studies, Leadership, Logistics, Management, Marketing, Political Science,
Psychology, Security Studies, Social Sciences, Social Work, and Sustainable
Development are invited for the above international conferences, which is
expected to be attended by authors from nearly all parts of the World. People
without papers can also participate in these conferences, and they are invited to
serve as session chairs or discussants, as well as informal contributors to the
academic quality of this international event.
To submit your full paper or abstract for one of these conferences, please email it
as an attachment (acceptable formats are .doc and .docx;) to
Conference@ISISWorld.org, or use the ISIS Submission System via the following
link: http://www.isisworld.org/conferences/submission/.
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Deeply discounted rooms are still available at the CoCo Key Hotel and
Water Resort for the ISIS/IAABR Conference Participants!
Two conferences, one location! You are invited to join the International
Conference of INSTITUTE OF STRATEGIC AND INTERNATIONAL
STUDIES-ISIS and the International Conference of the INTERNATIONAL
ACADEMY FOR ADVANCEMENT OF BUSINESS RESEARCH-IAABR in
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ORLANDO. The conferences are on the same days, at the same venue, and
ONE REGISTRATION FEE will allow you to ATTEND BOTH
CONFERENCES and to have YOUR PAPER PUBLISHED in one of the
double-blind peer-reviewed journals sponsoring the conferences!
ISBN-10: 0615846882
ISBN-13: 978-0-615-84688-0
Finance, Gender Studies, Globalization, Human Resources, IT, Law & Legal
Studies, Leadership, Logistics, Management, Marketing, Political Science,
Psychology, Security Studies, Social Sciences, Social Work, Sustainable
Development, and Women Studies are invited for the above international
conferences, which is expected to be attended by authors from nearly all parts of
the World. People without papers can also participate in these conferences, and
they are invited to serve as session chairs or discussants, as well as informal
contributors to the academic quality of this international event.
To submit your full paper or abstract for these conferences, please email it as an
attachment (acceptable formats are .doc and .docx;) to Global@ISISWorld.org.
All submissions will be double blind peer-refereed by members of the Conference
Review Committee. Authors will be notified of the review outcome within 2-3
weeks after the arrival of their submissions.
FULL PAPERS submitted by July 25TH, 2014 will be considered for
publication in one of the double-blind, peer-refereed Journals Sponsoring 2014
ISIS/IAABR-Orlando
International
Multidisciplinary
Academic
Conferences or the refereed Conference Proceedings with ISBN number. The
authors of these articles will receive their publications in person while still
attending the ISIS/IAABR conferences in ORLANDO (one copy per a registered
participant will be provided free of charge).
Authors of ABSTRACTS submitted by AUGUST 10TH, and which would meet
the selection criteria of the Conference Review Committee, will be given the
chance to present their work in progress at the ISIS/IAABR Conferences in
ORLANDO. These abstracts will be published in a separate section of the
refereed Conference Proceedings. If the authors decide to complete their work
in progress after the conference, they could also submit their COMPLETED
PAPERS by November 30th, 2014, in order to be considered for publication in a
later issue of one of the double-blind, peer-refereed ISIS Journals .
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Authors, who could NOT travel to Orlando for visa or other reasons, may
PARTICIPATE VIRTUALLY in the ISIS/IAABR conferences, and these
authors will have the same publication opportunities, as the regular conference
presenters.
Regular Registration Deadline: AUGUST 5TH, 2014
The regular registration fee is $330 (the reduced registration fee for virtual
participants via Skype is $280), and the regular registration fee includes: 1) the
popular ISIS 2 FOR 1 ADVANTAGE: 2 OPPORTUNITIES (an
OPPORTUNITY to PUBLISH your accepted paper in one of ISIS peerrefereed publications + an OPPORTUNITY to PRESENT the results of
your work at an INTERNATIONAL FORUM) for 1 LOW FEE; 2) one
printed issue of the journal or Proceedings CD containing your paper; 3) an
Official Certificate for International Conference participation; 4) the Conference
Luncheon and Keynote Address; 5) Attending all Conference sessions 6)
Attending all Social and Networking events; 7) Attending the Welcome
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For any inquiries, please contact the Conference Organizing Committee via
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ISBN-10: 0615846882
ISBN-13: 978-0-615-84688-0
ISBN-10: 0615846882
ISBN-13: 978-0-615-84688-0
ISBN-10: 0615846882
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ISBN-10: 0615846882
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Authors, who could NOT travel to Manila for visa or other reasons, may
PARTICIPATE VIRTUALLY in the ISIS/IAABR conference, and these
authors will have the same publication opportunities, as the regular conference
presenters.
Regular Registration Deadline: OCTOBER 15TH, 2014
The regular registration fee is 295 (the reduced registration fee for virtual
participants via Skype is 275), and the regular registration fee includes: 1) the
popular ISIS 2 FOR 1 ADVANTAGE: 2 OPPORTUNITIES (an
OPPORTUNITY to PUBLISH your accepted paper in one of ISIS peerrefereed publications + an OPPORTUNITY to PRESENT the results of
your work at an INTERNATIONAL FORUM) for 1 LOW FEE; 2) one
printed issue of the journal or Proceedings CD containing your paper; 3) an
Official Certificate for International Conference participation; 4) the Conference
Luncheon and Keynote Address; 5) Attending all Conference sessions 6)
Attending all Social and Networking events; 7) Attending the Welcome
Reception and Coffee Breaks; 8) Listing of your presentation in the program; 9)
an Opportunity to meet, exchange ideas, and network with your international
colleagues in a friendly environment + 10) Explore Manila, "The Pearl of the
Orient"!
For any inquiries, please contact the Conference Organizing Committee via
admin@ISISWorld.org or visit our Website www.ISISWorld.org.
Conference Chair: Prof. Dr. Ester Albano Garcia, President, University of the
East, Manila, The Philippines
ISIS Global Office: Miami Beach, Florida 33139, USA
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FULL PAPERS
APPLICATION OF STRATEGIC MANAGEMENT AND STRATEGIC KNOWLEDGEMANAGEMENT IN GAINING SUSTAINABLE COMPETITIVE ADVANTAGE
Kenneth Chibuisi Nwokocha, Abia State University, Uturu, Nigeria
Anne Nwannennaya Noah, Abia State University, Uturu, Nigeria
ABSTRACT
The need to develop an integrated strategic management framework that aligns knowledge-management
and business strategy formulation to realize competitive business advantage has dominated recent
researches in the field of organizational behavior (Bater, 1999; Tiwana, 2000 and Kim et al, 2003). This
paper approached the study of strategic management from the economic goals perspective and
established the integrated options in modern organizations can adopt to provide a strategic response to
the ever-increasing rate of competition to assure sustainable business growth and profitability. This study
adopted the qualitative methodology and critical contextual analysis of existing relevant secondary
publications to provide an integrated strategic management framework to enable knowledge experts to
align their business strategies with the knowledge management strategies. It argued that strategic
management should incorporate both organizational goals and the knowledge management strategy to
achieve sustainable organizational success. The result of the study shows that there is a bond between
strategic management and strategic knowledge-management and both should be incorporated in
formulating an all-encompassing strategic model that assures sustainable business competitive
advantage. This article suggested that gaining a comparative business advantage is the hallmark of the
emerging concept of sustainability under a competitive business environment. It also suggested an
integrated strategic management (ISM) model, which incorporates strategic management with strategic
knowledge-management in the light of organizational goals/visions, SWOT analysis and relevant baseline
human capital theories.
Keywords:
Business strategy, strategic management, strategic knowledge-management, and
sustainable competitive business advantage
1. INTRODUCTION
The need to evolve an integrated business strategy to mitigate the challenges of the competitive business
environment has dominated recent research efforts on organizational behavior research Bater (1999),
Tiwana (2000) and Kim et al (2003). This paper approaches the study of strategic management from the
economic goals perspective. It looks at ways through which modern organizations can strategically
respond to the ever-increasing rate of competition by artfully adopting a responsive organizational
behavior that assures business growth and profitability. It argues that continuity in the dynamic economic
environment can be gained through competitive advantage driven by effective knowledge management
while lowering costs. This article suggests that gaining competitive advantage is the hallmark of the
emerging concept of sustainability under a dynamic business environment. It aims to identify
sustainability as a strategic management effort directed towards lowering the cost of production while
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adopting best practices to generate enough profit that provides for the economy, society and the
environment through gainful strategic competitive advantage (UK Cadbury, 1992 and GRI, 2000).
This paper emphasizes that sustainable strategic management shares close links with strategic
knowledge management and that modern organizational managers can respond to business challenges
by adopting both strategic management and strategic knowledge management practices. In this study,
strategic knowledge management is viewed as a veritable part of an organizational resource. The
essence is that from the economic approach point of view to the study of strategic management; strategic
management experts of modern business concerns can gain competitive advantage to assure
organizational survival. This can be achieved by strategically aligning organizational vision, goal and
mission statements through adopting efficient strategic knowledge management. This implies that the
knowledge management goals and strategies of the knowledge management workers should reflect and
align with the goals and mission statement of the organization concerned (Kim et al., 2003). Strategic
management scholars have consistently suggested the need for the strategic alignment of organizational
goals and knowledge management strategy for achieving organizational success. This is the philosophy
suggested in the assertion of Tiwana (2000:103) that, knowledge drives strategy and strategy drives
knowledge management.
Research suggests that the problem barring many business organizations from achieving sustainable
competitive advantage and by extension strategic organizational effective performance is failure to
identify with clarity, the missing link between knowledge management and business strategy. Bater
(1999) identified the need for profit and efficiency oriented concerns to ensure the consistent alignment of
their corporate ambitions, organizational culture, technological orientation, skills and resources with their
strategic management and knowledge-management programs. This is in line with Tiwana (2000:103),
which argues that without a clearly articulated link between knowledge management and business
strategy, even the worlds best knowledge management system will deliver zilch. This is the problem
confronting many business organizations globally today, which this paper aims to proffer or suggest
solutions. This article aims to establish the need for the application of strategic management and the
formulation of a knowledge management strategy to achieve sustainable competitive advantage. It aims
to achieve this by attempting an updated review on strategic management and strategic knowledge
management within the relevant academic baseline theories. The essence is to address strategic
management and knowledge management alignment related problems.
2. STATEMENT OF PROBLEM AND RESEARCH QUESTIONS
Although Bater (1999), Tiwana (2000) and Kim et al (2003) have identified the need for the proper
alignment of the knowledge management goals and strategies by the knowledge management workers in
line with the goals and mission statement of the organization concerned, they did not proffer a holistic
alignment framework. The lack of a holistic strategic management and knowledge management
framework is a major challenge confronting many business concerns today, which this paper sets out to
address. To attempt to mitigate this problem and to achieve the research objectives, the following
questions need to be answered:
1.
2.
Are there divergent viewpoints and models with regard to the strategy formulation process?
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3.
Are there divergent opinions concerning strategic knowledge management?
4.
Can an integrative strategic model be developed to incorporate knowledge-management strategy
formulation and business strategy formulation to achieve competitive advantage?
3. THEORETICAL FRAMEWORK/METHODOLOGY
A theoretical framework is a conjectural structure or a perspective that guides a scientific enquiry or
research. In other words, a theoretical framework is an academic lens through which a research is
conducted. Therefore, this essay is anchored within the framework of the human capital theory and the
resource-based theory of firms. It views firms as artificial and dependent organs that cannot function on
their own without the active involvement and harnessing of the human resource knowledge asset of the
educated man, which is an intangible capital.
Wright & McMahan, (1992) developed theoretical
standpoints that drew from sociology, economics, management, and psychology to emphasize the need
for the development of special spheres of human capital. This paper thus adopts the human capital theory
and the human resource baseline theory of the firm to interpret the underlying concepts of strategic
management of human capital and strategic knowledge management in the light of extant relevant
literature. Thus, this paper adopts the qualitative methodology to provide an integrated strategic
management framework that enables strategic management and knowledge experts to align their
business strategies with the knowledge management strategies. The qualitative methodology is
ideographic in epistemology and interprets the phenomenon using rich relevant texts. The purpose is to
contextualize the human capital theory and the human resource baseline theories in explaining how they
can be applied in the alignment of strategic management and strategic knowledge management to bring
about competitive advantage among firms.
3.1. Human Capital Theory
Human capital is the stock of competencies, knowledge, social and personality attributes, including
creativity, embodied in the ability to perform labor so as to produce economic value (Wikipedia, 2008:1).
According to Boxall (1999), human capital theory advocates that organizational employees are essential
aspects of the firms capital mix that adds value to the firm. This theory views human resource as
organizational assets that should not be toiled with since they engender profitability in business. This
implies that the human capital theory supports strategic management and suggests that the knowledge of
the human capital mix should be managed as a vital asset (Armstrong 2006). The central point advocated
by the human capital theory according to Itami (1987) and Schuller (1997) suggests that the knowledge
competencies of organizational human resource are essential factors that permit organizational success.
This is because gaining competitive advantage and by extension, strategic effective performance of firms
depends on efficient strategic management and knowledge management development.
3.2. Resource Based Theory of the Firm
The resource-based theory of firms as advocated by Barney (1991) has roots in the earlier works of
Coase (1937), Chandler (1962) and Wernerfelt (1984). They argue that the organizational human
resource is an intangible valuable resource that is useful in gaining competitive advantage through
innovation. The human resource based theory, therefore is the superstructure of Strategic Management
and it emphasizes that competitive advantage can be sustained through strategic management and
strategic management of valuable human resource (Chandler, 1962). Barney (1991) advanced the
resource theory of firms to suggest that strategically managed firms human resource can make the
organizational knowledge worker valuable, rare, inimitable and non-substitutable and this attracts
competitive advantage to the firms. This implies that efforts committed to advancing the strategic
management and knowledge management alignment should not be viewed as expenses but useful
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investments that results in gaining sustainable competitive advantage of firms, which is the main thrust of
strategic management studies.
4. STRATEGIC MANAGEMENT REVIEWED
Strategic management according to (Powell, 2001; Wheelen and Hunger, 2004) is defined as a set of
planned managerial programs and actions adopted by an organizations strategic management experts to
foster competitive advantage with a view to achieving sustainable long-term superior performance over
other organizations. The implication is that strategic management involves such important processes like
information, environmental scanning, appropriate data selection and interpretation, building and try testing
of ensuing strategic model and putting the new model into action (Cray and Mallory, 1998). According to
Hoskisson et al., (1999) and Wright et al. (1994), the strategic management field of management studies
has witnessed dramatic evolutions in recent decades. It has transformed from being a mere knowledgebased economy that focused on production, distribution, and use of knowledge and information to an
industrial-based economy, which emphasizes product manufacturing as the necessity for the economic
system (Bettis and Hitt, 1995; OECD, 1996). The essence for the advancement of strategic management
according to Nag and Chen (2007) is that it studies the planned major action taken by a company's top
management on behalf of the shareholders, which involves organizational resources and performance in
internal and external environments. It involves the clear specification of the organization's vision,
objectives, mission statements, and making a strategic effort to develop both the policies and plans of the
organization to conform to the organizations projects and programs. Lamb (1984) maintains that,
strategic management is an ongoing process that evaluates and controls the business and the industries
in which the company is involved; assesses its competitors. According to Lamb (1984), strategic
management sets a robust goal system and strategy that aims to meet all existing and potential
competitors; and then reassesses each strategy annually or quarterly to determine how it has been
implemented. It involves an evaluation strategy that assesses the potential success of meeting both the
existing and potential competitors and ascertain whether there is a need to change to a new strategy so
as to meet the circumstances that have changed with respect to technology, competitors, economic and
social environment, as well as in the financial and political environments. Strategic management therefore
consists of the analysis, decisions, and actions, which an organization undertakes in order to create and
sustain competitive advantages. From the above definition of strategic management, it is evident that the
strategic management entails three ongoing processes namely, analysis, decisions, and actions. This
implies that, strategic management is concerned with the analysis of strategic goals. According to Porter
(1980 and 1985), the strategic goal analysis covers the vision, the mission, and the strategic objectives of
the organization in relation to the analysis of the internal and external environment of the organization.
The decision analysis process emphasizes the need for organizational top managers being able to make
decisive strategic decisions. The organizational decision to be taken by to organizational managers
categorically addresses the following two basic questions of what industries should we compete in and
how should the organization compete in those industries? The answer to these questions is contingent on
whether modern business managers understand knowledge as a strategic corporate resource in
enterprises and share consensus viewpoint and models with regard to the strategy formulation process.
If these conditions are met, appropriate action must then be taken.
The implication is that decisions are of little use except if they are acted on. It follows that organizations
that want to develop competitive advantage must always be proactive in taking the necessary actions
concerning implementing their strategies. This requires leaders to allocate the essential resources, in this
case, the knowledge competencies of the human resource capital and to redesign the organization in
such a way that realizes the intended strategies. Secondly, the essence of strategic management is to
understand why some firms outperform their competitors. Strategic management officers (SMOs) thus
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need to decide how their firms should compete in order to achieve sustainable competitive advantage.
The strategic management effort that focuses on answering the how question, supposes to provide an
answer concerning how the organization should compete to achieve a competitive advantage in the
marketplace and to enjoy lion market share. For instance, managers need to determine whether the firm
should adopt the low-cost producer option and reposition itself for this option, or innovate products and
services that are unique which will enable the organization to collect premium prices on their produce or
adopt both combinations. Since groundbreaking innovative ideas are prone to be copied by other rival
companies, strategic management workers of the firm should try to evolve ways of sustaining their
competitive breakthrough systems so that others will not easily copy it. This was to provide an answer to
the question of competitive parity experienced in the airline industry in the 1980s. In the 1980s, American
Airlines tried to establish a competitive advantage by introducing the frequent flyer program. Within
weeks, all the airlines did the same thing. Overnight, instead of competitive advantage, frequent flyer
programs became a necessary tool for competitive parity, not competitive advantage. Therefore, the
challenge to mitigate is the sustainability of competitive advantage. Porter (1996) argues that the
achievement of sustainable competitive advantage is not possible only through operational effectiveness.
This implies that most of the well-known management innovations developed in recent decades such as
total quality management, just-in-time inventory management, benchmarking, business process reengineering, outsourcing, which aimed at achieving operational effectiveness can easily be copied and
applied by other firms. Despite that each of these strategic innovations is important, none of them assures
sustainable competitive advantage. The common reason for this is that every company can apply them.
Strategy and strategic management therefore are all about being unique and distinct in the approach and
ways of doing things. Sustainable competitive advantage is possible only through performing different
activities from different rival point of view or performing similar activities in different ways. This is the view
of Porter (1996) concerning the unique competitive strategies developed by Wal-Mart, Southwest Airlines,
and IKEA, which internally was consistent and difficult to imitate by competitors that have provided them
with a sustained competitive advantage. A company with a good strategy must make clear choices about
what it wants to accomplish. Porter (1996) has argued that Trying to do everything that your rivals do
eventually leads to mutually destructive price competition, not long-term advantage. This implies that
strategic competitive innovations should be preserved and not easily imitable.
4.1. SWOT Analysis and Strategic Management
The origin of strategic management dates back to the 1950s when Selznick (1957) suggested the need to
integrate a firms internal state and external expectations for incorporation into the organizations social
structure. This informed Andrews (1971) definition of strategy as the balance of actions and choices
between internal capabilities and the external environmental circumstances of a firm. Building on this
perspective, Weilhrich (1982) advanced the internal and external study into a matrix, now well known as
the SWOT model, which relies on the study of internal strengths and weaknesses as well as the
opportunities and threats confronting the firm from its external environment. Since then until now, the
SWOT matrix analysis has remained an important tool in the study of strategic management and strategic
management formulation process (Mintzberg et al., 1998). Not minding the significance of the SWOT
analysis process to the strategic management framework, Valentine (2001) has identified the simplicity
and generalisation of a SWOT analysis as a major weak point on the ground that it involves a long list of
guidelines and procedures with insufficient theoretical supports (Ip and Koo, 2004). Thus, there is the
need to adduce an integrated strategic management model, which combines an organizations peculiar
management strategy as well as the persisting knowledge management strategies.
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4.2. Relationship Between Knowledge, and Knowledge Management and Effective Organisational
Performance
According to Davenport et al. (1998), Knowledge is power. Knowledge is the only meaningful resource
today Drucker (1993:38). This means that knowledge is today, the only valuable stock in trade of
innovative organizations. According to Davenport and Prusak (1998) knowledge is a fluid mixture of
experience, values, contextual information, and expert insight that provides a framework for evaluating
and incorporating new experiences and information. This implies that organizations now strategically
deploy and manage knowledge as a basis for generating novel ideas to assure effective organizational
performance. The reason is to remain relevant in the ever dynamic and competitive market environment.
Hornby (2000:) in the Oxford Advanced Learners Dictionary (OALD) defines knowledge as the facts,
information, understanding and skills that a person has acquired through experience or education. The
inclusion of skills and education as a source of knowledge in the above definition is a pointer that
knowledge shares a link with creativity and both can be sharpened through strategic training and
development programs.
There is no concise and generally agreed definition of the concept of knowledge across disciplines. This
is because; different disciplines use the term to denote different things. Knowledge can be acquired
through training and development programs or by observation. This implies that there are two major
forms of knowledge: acquired and observed knowledge. Knowledge is dynamic. Based on the acquired
knowledge, ones level of knowledge is dependent on the level of training, education or informed by his
environment. In the context of this review, knowledge is used to denote understanding gained through
objective study. Viewing knowledge in the eyes of management warrants the explanation of the
management. According to Eboh (2002), management simply put, is the coordination of an organizations
resources with the outmost aim of achieving a predetermined goal.
Since knowledge according to Davenport is defined as information with a value from the human mind,
knowledge management (KM) is therefore the process of capturing, distributing, and effectively using
knowledge (Davenport, 1994). One of the most popular definitions of knowledge management is the one
offered by J. Malhotra. According to Malholtra (1998), knowledge management centers on the critical
issues of organizational adaptation, survival and creativity and competence in the face of increasingly
discontinuous environmental change. Essentially, knowledge management embodies organizational
process that seeks synergistic combination of data and information processing, by means of information
technology (IT) and innovative creativity capacity of the human resource capital element of the firm to
achieve its effective management and performance. In succinct terms, knowledge management is the
way of capturing, distributing and effectively applying knowledge of the human resource capital element
of the production of an organization with the view to achieving effective organizational performance.
4.3. Types of Knowledge
There are different types of knowledge. However, the two that are commonly referred to in a business
context are explicit knowledge and tacit knowledge. According to Nonaka (1995), explicit knowledge can
be articulated in formal language and transmitted through, for example, manuals, written specifications,
etc. This type of knowledge refers to organizational knowledge, which Davenport and Prusak (1998)
support is entrenched in official documents and repositories, everyday organizational processes and
practices, as well as norms. Tacit knowledge on the other hand refers to personal knowledge that is
based on individual experiences and value system, which is held, bound in the individual and may not be
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easily transmitted. This is the central point of Davenport and Prusak (1998), which argues that the origin
of knowledge and its place of application are peoples minds.
4.4. Ways of Creating Knowledge
Research has implicated knowledge to have a clear correlation to creative constructs of human resource
mix and therefore can be created and transferred by them. The knowledge of the availability of new
product lines introduced into the market is essential for consumers patronage. How can such knowledge
be created, is it by only advertisements on the National Dailies, radio networks, televisions and internet
platforms? Nonaka (1995) adduced four ways for creating knowledge thus.
4.4.1. Socialization: This process of knowledge creation involves brainstorming activities, discussions,
debates, which permits people to expose their knowledge to others and test its validity.
4.4.2. Externalization: Externalization in the knowledge creation process, involves putting knowledge to
use. This happens when the organization makes a decision or states a goal. The goals of the
organization are usually embodied in discussions among top organizational managers and such are very
essential sources of gaining organizational knowledge as they give resolute direction to the organizations
line staff. This means that knowledge about the firm is a direct embodiment of organizational decisions,
which are communicated to the external and internal members of the organization, through minutes and
publications issued by the organization.
4.4.3. Combination: This means bringing together divers pieces of knowledge to produce new insights.
All that an organization stands for, both to offer to her clientele and all that it expects from her human
resource capital mix are the combined embodiment of the organizations goals and mission statement.
4.4.4. Internalization: This is the stage where an individual, exposed to someone else knowledge makes
it his own. This implies that the person after acquiring the knowledge internalizes it and exhibits it as if it
is his own original ideas. The internalization stage of the knowledge creation process depicts mastery of
the acquired knowledge through over learning and constant application (Nonaka, 1995). Following the
above four-knowledge creation process stages, knowledge-creation process model can be developed as
hereunder thus:
FIGURE 1: THE KNOWLEDGE-CREATION PROCESS MODEL
Socialization
Internalization
Knowledge
Externalization
Combination
Culled from: Nonpeak and Takeuchis (1995) Knowledge Creation process
The above scheme adduces the Knowledge Creation Model following Nonpeak and Takeuchis (1995).
According to Nonpeak and Takeuchi (1995), the knowledge transformation process illustrated above is a
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spiral process, in which the above interaction takes place repeatedly through cross-fertilization of ideas. It
implies that knowledge transformation enables the cross-fertilization of organizational employees
knowledge competencies through synergy to bring about better results (Nonpeak and Takeuchi, 1995).
Training and Development enhances the employees values of the organization by giving them the
required creativity, skills and abilities to achieve the organizations objectives of effective performance.
Human resource knowledge creation process can start in any four of the quadrants shown above and
triggers action in the others. The purpose of this research is to lend support to the human resources
theories of Detrick (1972), Detrick and Bennett (1977), Noah (2006) and Acharya (2007) that it takes well
trained workforce to make business plans work. Precisely, the purpose of this review is to establish that
regular human resources training and development programs can combine several knowledge subject
matters to trigger creativity among human resource capital mix through socialization, internalization and
externalization processes to improve workers performances and to assure the overall organizational
effective performance.
5. IMPORTANCE OF EFFECTIVE KNOWLEDGE MANAGEMENT IN FIRMS
Tierce and Pisano (1994) emphasized knowledge and in extension, the organizational knowledge
management (particularly, its constant renewal) as a source of organizational creativity, innovation and
competitive advantage. Against the background of stiff competition in todays business environment, the
importance of Knowledge Management as a means of assuring effective organizational performance
cannot be over-emphasized.
Contemporary organizations execute their businesses under high environmental, technological,
sociological and competitive situations. This warrants that for any business organization to be assured of
a continuous market share, the organizations management team must be able to understand and
appreciate very well their environmental cost drivers, which supposed to be reduced for them to continue
to survive. The implication of this assertion is that the success of an organization depends on how
knowledgeable her management team is.
Knowledge-management therefore helps to avert business failures owing to managerial obsolescence.
This is because a manger that is up to date with the current key business drivers is bound to run the
organization successfully and at a lower cost. Conversely, where this knowledge is lacking, a nave and
an uninformed manager will only approach the management of the organization using obsolete
technology and strategy, and the business will collapse. An obsolete manager is one whose capacities
and acquired knowledge and experience has been outdated owing to changes in technologies, new
approaches and demands beyond those for which his creativity, experiences, abilities and training have
until now equipped him. However, knowledge-management oriented organizations do not suffer this.
Malholtra (1998) has argued that every challenge in the business environment is captured as data for the
study of the manager, which is then synthesized into knowledge about the enterprise through the
organizations information processing technology. According to Malholtra (1998), this is achievable by
means of the creative and innovative capacities of the human resource capital mix of the organization.
The implication of this assertion is that organizations that are knowledge-management based hardly
succumb to competition and economic challenges. Knowledge management thus helps them to gain price
advantage through large scale of production. Research confirms that knowledge-management helps in
effective management by means of research endeavors to meet organizational goals, good service
delivery according to customers tastes.
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Harry (1968) advanced the exceptional executive research and argued that good knowledge
management is important since sheer knowledge is becoming an increasingly important ingredient of all
works. This is justified because growth and changes are abundantly rapid and intellectual obsolescence
occurs among non-management based organizations. The implication is that everyone now needs to
learn at an accelerated pace and understanding becomes a prerequisite for an ever-growing range of
social, political and economic problems. Thus, business and other types of organizations needs to be
centered around education and learning processes, even to the extent of making a formal part of the work
requirement for nearly everyone (Harry 1968).
Finally, knowledge-management helps an organization to see vividly opportunities for improvement. It
also helps organizations to achieve strategic business goals. Knowledge-management based
organizations are capable of applying a systematic methodology whose implementation is specifically
included in the strategic plan (EKD, 2001).
6. BASIC REQUIREMENTS FOR IMPLEMENTING KNOWLEDGE MANAGEMENT
Kales (1999) have advanced seven basic requirements for implementing knowledge-management and
they include the following.
1).
Understand and accept the value of information and knowledge as a strategic vehicle to effective
management.
2).
3).
4).
both the management team and the organization must support a driving passion to become
better or the best (industry leader).
5).
6).
Believe that the organizational employees possess creativity and potentials that have not yet
been fully exploited.
7).
process.
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will prosper and outpace their competition during the next two decades will be those that will be able to
out-think their competitors strategically, not out-muscle them operationally. Having examined previous
strategic formulations, it is evident that strategic knowledge management is the chief internal
competencies that aid formidable strategic management formulation. It then follows that the way out to
developing a holistic strategic model that incorporates strategic knowledge management depends on the
quality of knowledge competencies of the company. This implies that premium should be placed on
attracting and retaining experienced capable knowledge experts. It further would involve having an
established position of Chief Knowledge-Management Officer (CKMO) in a manner similar to established
positions of Chief Executive Officer (CEO) or Director of Finance (DOF) like a University Bursar in-charge
of finance an organization. Laying emphasis on knowledge as core value necessary for the effective
strategic formulation is justified in that it affords an organization the chance to understand the competitive
nature of her business environment and its attendant opportunities, threats. Again, having adequate
knowledge of the internal capabilities of the organization is a source of strength and weakness. This
demands performing a SWOT analysis. The SWOT analysis helps the organization to exploit the
available opportunities and reduce the effect of unavoidable threats. One striking discovery in all of the
perspectives to strategy formulation reviewed shows that none of them actually contextualized strategic
knowledge management within any known strategic management model. This foreground the need to
formulate an integrated strategic management model, capable of incorporating knowledge management
with adaptive, learning perspectives as well as in a transformational perspective as reviewed above.
7.1. Interpretation of the ISM Model
The Integrated Strategic Management (ISM) model suggests that the strategic management (SM) and
strategic knowledge management (SKM) are mutually dependent as both drive each other through the
actual interactive involvement of the entire human capital and in particular, the Chief Knowledge
Management Officer (CKMO). The human capital and the CKMO in line with the organizational
goals/vision, carry out SWOT analysis of the strengths/weaknesses of the internal environment as well as
the opportunities/threats of the external environment to predict the future of the organization. Based on
prediction done about the business future, innovations and re-inventions of business strategy are
formulated to bring about sustainable competitive advantage, which could be inimitable (Barney, 1991) to
assure strategic effective organizational performance (SEOP).
The suggested integrated strategic management (ISM) model correlates with Tiwanas (2000) earlier
opinions regarding the interplay between strategic management and strategic knowledge management.
Tiwana (2000:158) offered an icebreaker that justifies the correlation and the essentiality of knowledge
management to strategic knowledge development thus: Its your companys business strategy that drives
its knowledge management strategy, and not the other way around and later on interlocked the two as
being mutually interdependent. According to Tiwana (2000:188), Knowledge management and business
strategy must drive each other. This is possible only if the two are in perfect alignment. Having
discovered the indispensability of strategic knowledge management in the strategic management
formulation process, it will suffice to highlight the basic process for instituting the strategic management
process.
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STRATEGIC MANAGEMENT
CHIEF KNOWLEDGE
MANAGEMENT
OFFICER (CKMO)
INTERNAL
ENVIRONMENT
STRENGTHS/WEAKNESSE
S
STRATEGIC
KNOWLEDGE
MANAGEMENT
HUMAN CAPITAL
ORGANISATIONAL
GOALS/VISION
EXTERNAL ENVIRONMENT
OPPORTUNITIES/THREATS
SWOT ANALYSIS
PREDICTING THE
FUTURE
SUSTAINABLE
COMPETITIVE
ADVANTAGE
STRATEGIC EFFECTIVE
ORGANISATIONAL PERFORMANCE
Source: Author, 2013
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to be. Predicting the future is the major tenet of the effective strategic management. Strategic
Management achieves this function through effective knowledge management system.
Setting strategic objective and strategic initiatives are the basis for institutionalizing strategic management
process. All the steps preceding and consummating the strategic management institutionalization
process recognizes the need to use and depend on people, which the implementation of knowledge
management processes also advocates. The strategic management institutionalization process shares
similarity with strategic knowledge management also in the aspect of seeing the need to embrace the
intuitive initiative with the aim to cause innovation. In succinct terms, the strategic management
institutionalization process is similar to the process of establishing the strategic knowledge management
process in the following ways:
1).
It welcomes the understanding and acceptance of the value of information and knowledge as a
strategic vehicle to gaining competitive advantage.
2).
3).
the strategy institutionalization process needs management team experts that are capable and
willing to adapt to change.
4).
Instituting strategic management also requires the management team and the organization
must support a driving passion to become better or the best (industry leader) by gaining
competitive advantage over other companies.
5).
There must be the willingness to engage the organizations employees as team players in the
process of instituting strategic management just as the institutionalization strategic knowledge
management requires.
6).
It also upholds the belief that the organizational employees possess creativity and
potentials that needs to been fully exploited.
7).
The strategic management institutionalization process also embraces an open regime with
regard to sharing interaction and knowledge, which also applies to strategic knowledge
management implementation process.
The essence of this comparative analysis between the strategic management and the strategic
knowledge management institutionalization processes is to establish a common ground that both are of
intertwined importance in gaining organizational competitive advantage. A corollary viewpoint from this
finding is that both are mutually dependent and are therefore essential inputs required to build the
integrative strategic management model adduced and advocated by this paper.
9. SUMMARY AND CONCLUSION
This paper has approached the study of strategic management from the economic goals direction. It has
looked at ways through which modern organizations can strategically respond to the ever-increasing rate
of competition by artfully adopting a responsive organizational behavior that assures sustainable business
growth and profitability. It has argued that continuity in the changing economic environment could be
gained through competitive advantage driven by effective knowledge management while lowering costs.
This paper has emphasized that the strategic management shared close links with strategic knowledge
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management and that modern organizational manager could respond to business challenges by adopting
both strategic management and strategic knowledge management practices. In this study, strategic
knowledge management has been viewed as a veritable part of organizational resources. The reason
was that from the economic approach point of view to the study of strategic management, strategic
management experts of modern business organizations could assure organizational survival through
gaining competitive advantage. This has been identified to be achievable by strategically aligning the
vision, goal and mission statements by adopting efficient strategic knowledge management. The
implication was that the knowledge management goals and strategies of the knowledge management
workers should reflect and align with the goals and mission statement of the organization concerned.
This paper has argued that strategic management should incorporate both organizational goals and
knowledge management strategy for achieving sustainable organizational success as suggested by
strategic management scholarly literature.
It has argued that the viscosity between strategic
management and strategic knowledge management is very high as both are glued together and
inseparable in formulating an all-encompassing strategic model that assures business sustainable
competitive advantage. This article suggested through extant literature, that gaining a comparative
advantage is the hallmark of the emerging concept of sustainability under a competitive business
environment. It has identified sustainability as a strategic management effort directed towards lowering
the cost of production while adopting best practices to generate enough profit that provides for the
society, environment and people through gainful strategic comparative advantage. This paper has
identified that the problem barring many business organizations from achieving sustainable competitive
advantage and by extension effective performance is failure to recognize with clarity, the missing link
between knowledge management and business strategy. This article has established the need for the
application of strategic management and the formulation of a knowledge management strategy to achieve
sustainable competitive advantage. In summary, this paper has suggested an integrated strategic
management (ISM) model that incorporates strategic management with strategic knowledge management
in the light of organizational goals/visions, SWOT analysis and relevant baseline human capital theories.
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AUTHOR PROFILES
Kenneth C. Nwokocha is a doctoral student in the department of Management, Abia State University.
He holds B. Sc (Accountancy), MSc (Management, ABSU) and MSc Accounting/Finance, University of
Greenwich, London. His research interests straddle in both the accountancy and management fields. He
has forthcoming publications in the areas of human resource management, organizational behavior,
corporate governance, auditing and management accounting.
Dr. Ann N. Noah is (Ph.D.) is an associate Professor of Management, Faculty of Business
Administration, Abia State University, Uturu, Nigeria. She was the Head, Department of Management for
four consecutive years, former Dean of the Faculty of Business Administration for more than two
academic sessions. Dr Noah is currently the Director of Academic Planning Unit of the Abia State
University, Uturu. Dr Noah has substantive research in diverse fields of management such as
Organizational Behavior, Industrial Psychology, Management Theory and Organizational Dynamics and
numerous publications to her credit.
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SELECTED ABSTRACTS
THE EXISTENCE OF HERD BEHAVIOR DURING MERGERS AND ACQUISITIONS
FROM 2003 TO 2007
Glendon Williams, Keiser University, Fort Lauderdale, Florida, USA
Matthias Eggertsson, Keiser University, Fort Lauderdale, Florida, USA
Jeff Ritter, Keiser University, Fort Lauderdale, Florida, USA
Boris Djokic, Keiser University, Fort Lauderdale, Florida, USA
ABSTRACT
The purpose of this study is to examine whether (a) the market exhibits asymmetrically distributed
information in the form of herd behavior of professional investors simultaneous with merger
announcement signals. Our research will prove the existence of Herd Behavior during Mergers and
Acquisitions from the period beginning 2003 2007. The problem addressed in this study is the
identification of herding mentality by using secondary data for this study; and the sample includes daily
stock price returns and volume data for 5 years (2003 to 2007) for securities traded within the S&P 500
Stock Index. The companies selected for study are those that engaged in mergers and acquisitions from
2003 to 2007, and were listed in the S&P 500 Index. The event study approach research design will be
used along with the paired sample statistics method of aggregating returns to conduct this analysis. The
analysis will be carried out using the average volume in a normal day as a benchmark. Averaged volume
and stock price will be calculated from (t minus 252 to t minus 15 trading days) prior to the announcement
date. We will calculate an average abnormal volume and stock prices for each trading day using a sample
standard deviation for each trading day (i.e. t-15, t-14, 0, t+14, t+15).The insight provided by this study
can aid finance practitioners to improve corporate responsibility, broaden insight on transparency and
disclosure of companies books, enforcement of Security and Exchange rules and regulations, and create
shareholder activism through minority shareholder and watchdog groups. The implication for this study is
that violators of herding should face prosecution from the Security and Exchange Commission, because
herding undermines investors confidence in the fairness and integrity of securities markets.
Keywords: Financial Markets; Mergers and Acquisitions; Herd Behavior; Transparency and Disclosure of
Companies; Security and Exchange Rules and Regulations
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ABSTRACT
Auditors have the opportunity to implement new technologies to increase both effectiveness and
efficiency on audit engagements. We investigate how results demonstrability, or how tangible the results
are to the auditor, and whether the firm provides for time budget allowances promote auditors to continue
with implementation efforts until project fruition. We predict and find that results demonstrability is key to
an auditor sticking with an implementation effort in the face of adversity. Interestingly, we find that
providing budget over run allowances for technology implementation efforts only promotes continuation
efforts when results demonstrability is lacking.
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AUTHOR PROFILE
Ayse N. Balas is affiliated with Longwood University, Farmville, Virginia, USA
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One of the research questions concerns the relative threat posed by internal and external agents.
Examples of external agents are the gunmen in either the Sandy Hook case or in the Aurora, Colorado
movie theater episode. Both shooters were external agents who were intruders. An example of an
internal agent is a co-worker, who shoots fellow employees at the workplace. In these examples, the
actor and the target are both internal. Another case of this type is evidenced in the Virginia Tech killings,
where a disturbed student killed a number of fellow students.
In the year from December 14, 2012 to December 14, 2013, there were 80 mass shootings in the United
States. The distribution of internal versus external is as follows:
1. Type 1 internal agent and internal target (19)
2. Type 2 external agent against an internal target (49)
3. Type 3 internal agent against external target (0)
4. Type 4 external agent against external target (12)
These data indicate that the most likely event is a Type 2 event with an intruder attacking an internal
target, representing a relative frequency of 48/80 or about 61/100 mass shootings. If we combine Types
1 and 2, the relative frequency is 68/80 which equals 85 percent. An internal target is the most common
type of violent mass shooting.
In the period investigated, the two events with the largest body counts, Sandy Hook and the Washington
Navy Yard (total of 41), demonstrated that mass shooters tend to be intruders attacking individuals who
are internal targets.
The discussion will explore the patterns of these data in terms of number killed in each category as well
as the number of events in each category.
The analysis in the present paper will be compared with earlier work in the chapter Workplace Violence:
Comparative Use of Prevention Practices and Policies in Violence on the Job.
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ABSTRACT
Modern organizations require increasingly high levels of interaction among employees from different
cultures with diverse backgrounds. This increase in diversity has been expected to generate important
benefits for organizations (Jackson, May & Whitney, 1995). For example, team members from different
cultures add variety of experiences to their teams. Those different backgrounds represent broader
cognitive resources and a wider range of interpretations and perspectives, which forms the basis for a
team to solve problems and make decisions (Adler, 1997; Boyacigiller & Adler, 1991; Cox, 1991; Cox &
Blake, 1991; Watson, Kumar & Michaelsen, 1993). On the other hand, working in multicultural teams can
be challenging (Von Glinow, Shapiro, & Brett, 2004). Although more perspectives may be beneficial, the
diverse cultural backgrounds of team members often make it difficult for members to communicate and
coordinate (Palich & Gomez-Mejia, 1999; Shenkar & Zeira, 1992). Thus, heterogeneous teams have also
been found to be less socially integrated and to experience more conflicts, less satisfaction and higher
turnover than homogenous ones (Bochner & Hesketh, 1994; Li & Hambrick, 2005; Pelled, Eisenhardt &
Xin, 1999; Tsui, Egan, & OReilly, 1992; Wagner, Pfeffer & OReilly, 1984).
How can researchers reconcile the contradictory findings of extant research about the effect of diversity in
multicultural teams (MCTs) (for reviews, see Jackson, Joshi & Erhardt, 2003; Milliken & Martins 1996; van
Knippenberg & Schippers, 2007; Williams & OReilly 1998)? Also, based on the diversity structure of
workforce, how to build effective teams that can lead to high job performance? This is the main research
question for this study. Specifically, I build on team diversity and also team faultline literature and develop
an optimization model for effective team formation.
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ABSTRACT
While e-commerce promises increase in sales, many firms are still reluctant to sell online. In Canada,
online selling average adoption rate is about ten percent and still far below the average adoption rates of
Internet, email, and online buying use. In sectors characterized as unchallenging for e-business (i.e.,
above-average rates of adoption), many firms are still not adopting online selling. While the literature
investigated many external factors, this paper concerned on assessing the internal organizational factors
that may help decisions related to sell online.
Keywords: E-Commerce, Online Selling, Net-Enablement, Unchallenging Environment
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ABSTRACT
International Development (ID) projects are beset with several problems during their implementation. This
has led to continual disappointing results for both stakeholders and beneficiaries in spite of project
management literature being flooded with numerous success factors of projects. The issue of staffing has
remained a major concern in successful ID project delivery which needs attention. The author, with a
personal experience on an ID project at the back of his mind, attempts to shed light on why a dedicated
competent project team is a requisite for the successful implementation of such projects.
AUTHOR PROFILE
Lawrence G. Boakye is affiliated with University of Sydney, Sydney, Australia
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ABSTRACT
This study examines the impact of auditor dismissals and resignations on investing decisions. The study also
aims to ascertain whether these decisions differ due to a reason given for the dismissal or resignation.
Participants were given a scenario involving an investing decision and were first asked to assess the level of risk
associated with investing in the company. Next, they were asked to allocate $10,000 between investing in the
company versus a money market account. Five different questionnaires were created by varying information
about an auditor switch and the reason for the switch. Results indicated that auditor switches produce higher
investment risk assessments than no auditor switches. However, the amount invested did not significantly differ
due to auditor switching. Furthermore, the effects of resignations were not significantly different from the effects of
dismissals. Also, disclosure of a disagreement as a reason for an auditor switch had no impact.
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REFERENCES
Jamieson, D. W. & Regan, A.-M. C. 2010. Using Strategic Alignment to Change Complex Organizations.
Chesapeake Bay Organization Development Network (CBODN) 2010 Annual Conference: Leading
Transformation in Complex Times. Washington, DC: CBODN.
Saxby, C. L., Parker, K. R., Nitse, P. S. & Dishman, P. L. 2002. Environmental scanning and
organizational culture. Marketing Intelligence & Planning, 20, 28-34.
AUTHOR PROFILE
Catherine Wiberg (MBA, Colorado Technical University) is a Doctorate of Management student with
emphasis in Organizational Behavior and Change at Colorado Technical University. She is writing her
dissertation on the United States Army Reserves and United States National Guard Family Readiness
Groups management factors. She also is president and primary editor for Helping Authors Improve
Writing. She edits doctoral dissertations, academic and practitioner journal articles, and books. She is a
peer reviewer for the Organization Development Journal and a peer reviewer for the 2014 Academy of
Management annual meeting. She also is the primary author for Influential Writing.
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ABSTRACT
True economic success roots in the application and utilization of new technologies. In order to stay
competitive, companies are forced to develop entirely new products and technologies. However,
companies often face a high environmental uncertainty in markets with a high pace of technological
change and a high degree of competitive intensity. In these turbulent external environments, companies
are forced to innovative and to develop totally new technologies. At the same time, external uncertainty
and turbulence poses a substantial risk on companies to fail with these totally new and unknown
technologies. Hence, companies have to effectively develop new technologies in order to stay
competitive. Here, the innovativeness of a firm is particularly important to face environmental uncertainty
and to facilitate long-term success and survival. Our study focuses on the relationship between firm
innovativeness and the quality and quantity of so called new-to-the-world technologies, which are new to
the company and new to the market, under turbulent market conditions, namely competitive intensity and
technological turbulence. The main findings reveal that firm innovativeness and technological turbulence
have a significant positive effect on new-to-the-world technologies. In addition we show that technological
turbulence moderates the positive effects of firm innovativeness on new-to-the-world technologies.
Hence, our findings give interesting insights into technology management and are of use for both, theory
and practice.
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ABSTRACT
Originally enacted in 1977, the Foreign Corrupt Practices Act (FCPA) prohibits U.S. citizens, nationals,
residents or business entities organized under the laws of the United States from bribing foreign
government officials to obtain, retain or direct business. While virtually all countries formally prohibit
domestic bribery, only the FCPA imposes both civil and criminal penalties for bribery in international
commercial transactions. Beyond bribery, commercial transactions and activities such as joint-venture
arrangements with state owned companies, transactions involving relatives of key government officials,
hiring consultants or agents or even gift giving or entertainment may raise FCPA issues.
After presenting an overview of the basic provisions of the FCPA, relevant 1988 amendments and other
updates, this paper will consider some of the major issues raised by the Act. Finally, this analysis will
explore various multilateral initiatives targeting transnational bribery and corruption and conclude that the
overarching policy objectives of the FCPA, open and fair international business dealings, may be more
fairly and effectively advanced through multilateral efforts than by efforts aimed at merely encouraging
foreign governments to enact FCPA-type legislation.
AUTHOR PROFILE
Diane P. Caggiano is affiliated with Fitchburg State University, Fitchburg, Massachusetts, USA
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ABSTRACT
The core aspire of this study paper is to examine the effect of cross-cultural dissimilarities on multinational
companys operation, a Case study on ZTE Corporation in Ethiopia, and to find out if performance
orientation and assertiveness are professed by the Chinese administrators of home subordinates as
significant cultural value measurements. The research method applied in this study is a qualitative
analysis founded on a semi-structured questionnaire and a case study. Both the questionnaire papers are
circulated through a meeting with the intention of clarifying the objectives of the study and the
expressions used. The analysis indicates that cultural dissimilarities are highly professed by Chinese
directors functioning in Ethiopia. Ethiopian culture appears to be categorized by a low degree of
assertiveness and also low degree of performance orientation, along with high insinuation for Chinese
bosses. This analysis implicate that while entering Ethiopia, the Chinese firm, ZTE Corporation needs be
alert to the cross-cultural diversities. Ethiopians low assertiveness and performance orientation
dishearten home employees to arrive at advanced values and to get better performance and they force
on Chinese directors ability to provide directives and to encourage home employees. The participation of
more local managers is critical in conquering these inconveniences.
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ABSTRACT
Turkey has been conducting negotiations for EU membership since 2005. Negotiations on the
Environmental chapter has started in late 2009. Since then, a number of significant steps aiming the
compliance of Turkeys environmental legislation with those of the EUs have been taken. However, given
the huge implementation gap already prevailing in Turkeys pre-European environmental legislation, it
remains to be seen whether European laws and regulations would be sufficiently implemented or would
just satisfy procedural requirements.
For genuine implementation European environmental policies and standards in Turkey, three
requirements could be listed at minimum: 1-continuous political will 2- sufficient funding 3- transformation
of bureaucracy. Turkey has flaws in all three. This paper evaluates the current status of Turkeys
environmental policy within the context of EU environmental negotiations. Despite a number of changes
in legislation, environmental policy of Turkey still remains far from being EU-compliant, particularly
considering the limited changes in concrete and measurable practices. Within this framework, the paper
argues that the transformation of environmental bureaucracy which is dispersed over a number of
ministries seems to be the most challenging barrier. This is mainly because of the fact that changes in
bureaucratic thinking and practices fundamentally entail structural changes, and alterations in mindsets
which appear to be complex, slow, and gradual at best. This is also related with the difficulty of creating
new institutional networks and transfer of some powers among institutions which are at times faced by
strong resistance within existing dominant institutions.
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AUTHOR PROFILE
Dr. Vamcydher Kilari (Assistant Professor of English Literature) worked for UNDP (United Nations
Development Program) and designed the course curriculum for Integrated Skills Development and
Business & Technical Writing. He taught courses in Learning Language through Literature and English for
Specific Purpose for six years at Hawassa University, Ethiopia. As part of co-curricular activities he
chaired Career Counseling Cell and associated with Training & Placement Cell, Vignan University, India.
Continued in the line of academics he designed & taught various literature courses viz The Short Story,
The Novel, Literary Criticism and Literary Readings etc., for 3 years at Benghazi University, Benghazi,
Libya. Presently, he is connected with Jazan University, Kingdom of Saudi Arabia and using blended
teaching for various courses like Computer Assisted Language Learning.
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ABSTRACT
The task of this paper is to explain the conditions under which female inmates in South African prisons
are incarcerated. Some of the conditions that will be examined are the medical care (or lack thereof), the
hygiene and sanitation, the food, overcrowding, access to reading materials and education, prison work
and employment, contact with the outside world, beddings, torture, skills acquisition, clothing and physical
appearance of the inmates, as well as, the exercise and recreational facilities that are available to female
prisoners in South Africa.
The data for this study was gathered using in-depth interviews. The interviews were conducted with South
African female ex-prisoners so as to be able to obtain detailed knowledge of the conditions under which
they were imprisoned.
Findings from this study indicate that the prison conditions in some South African female prisons are
poor. It was discovered that the medical care received by female prisoners in South Africa is poor and
inadequate. As a result of this, a lot of inmates resort to self-medication using home-made remedies.
One of the reasons fingered for the poor quality of the medical care that is rendered to female prisoners is
insufficient medical personnel. This study also found that some South African female prisons are faced
with unsanitary conditions, such as, filthy toilets and bathrooms and the infestation of rodents and bugs
which feed on the body parts of some inmates while they sleep. Some of the other findings of this study
are: the quality of food that is fed to the female prisoners in South Africa is poor, sometimes to the point of
decay; female prisoners are subject to torture; female prisoners in South Africa are provided with little or
no reading materials, and recreational facilities are, more or less, absent in such institutions.
AUTHOR PROFILE
Caroline Agboola is affiliated with University of South Africa (UNISA), South Africa
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44.5, having between 2-4 years of higher education and earning just over $100,000 (U.S.). Segment Two
was composed of mostly females, with an average age of 43.6 years, having some college but less than
a 2 year Associates Degree, and with a lower income (just over $50,000 (US) than Group One. Cross
analysis of the individual push items was also conducted to compare the two segments. Although the two
segments differed on multiple items, only three items were found to be significantly different with
shoppers in Group One indicating that they went shopping off-island to 1) pass time, 2) people watch, and
3) enjoy the vacation, to a greater extent than Segment Two respondents. Analysis of travel information
also indicated that the majority of the respondents flew to the United States with heavy travel to both
Miami and Orlando, FL for the majority of their out-shopping trips. Implications can be useful to touristoriented sites as well as tourism boards as well as other popular destination sites of Aruban off-island
shoppers to develop marketing strategies to attract and cater to these consumers more successfully.
REFERENCES
Bojanic, D. C. (2011). The impact of age and family life experiences on Mexican visitor shopping
expenditures. Tourism Management, 32, 406-414.
Bygvra, S. (1998). The road to the single European market as seen through the Danish retail trade:
Cross-border shopping between Denmark and Germany. The International Review
of
Retail,
Distribution and Consumer Research, 8(2), 147-164.
Bygvra, S., & Westlund, H. (2004). Shopping behavior in the resund region before and after
the
establishment of the fixed link between Denmark and Sweden. GeoJournal, 6(1), 41- 52.
Di Matteo, L. & Di Matteo, R. (1996). An analysis of Canadian cross-border travel. Annals of Tourism
Research, 23(1), 103-122.
Dmitrovic, T., & Vida I. (2007). An examination of cross-border shopping behavior in South-East
Europe. European journal of Marketing, 41(3/4), 382-395.
Pearce, P. L., Wu, M-Y., De Carlo, M., & Rossi A. (2013). Contemporary experiences of Chinese tourists
in Italy: An on-site analysis in Milan. Tourism Management
Perspectives. 7, 34-37.
Prayag, G., & Hosany, S. (2014). When Middle East meets West: Understanding the motives
and
perceptions of young tourists from United Arab Emirates. Tourism Management, 40, 35-45.
Prokkola, E. K. (2007). Cross-border regionalization and tourism development at the Swedish- Finnish
border: Destination Arctic Circle. Scandinavian Journal of Hospitality and
Tourism, 7(2), 120-138.
Shankman, S. (2012). Trend alert: Shopping tourism to drive growth as east invades west's shopping
malls. Retrieved at http://skift.com/2012/11/05/trend-alert-shopping-drivestourism-in-the-middle
east-europe-and-asia.
Spierings, B. & Van der Velde M. (2013). Cross-Border Differences and Unfamiliarity: Shopping mobility
in the Dutch-German Rhine-Waal Euroregion. European Planning Studies, 211, 5-23.
Sullivan, P., Bonn, M. A., Bhardwaj, V., & DuPont, A. (2012) Mexican national cross-border shopping :
Exploration of retail tourism. Journal of Retailing and Consumer Services, 19(6), 596-604.
Wang, D.
(2004). Hong Koners cross-border consumption and shopping patterns
and motivations. Journal of Retailing and Consumer Services, 11, 149-159.
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ABSTRACT
The United States (U.S.) has for decades been the largest global oil consumer and consequently global
oil and distillate trade is principally conducted in U.S. dollars. Various countries have voiced concerns
regarding global pricing of oil in U.S. dollars. As other countries demand for oil and distillates rises while
U.S. global dependency wanes, market participants will increasingly call for changes to the market
structure and currencies used to facilitate trade. Looking forward at the group of countries that will
dominate oil trade over the next decades might yield substantial insight to the composition of an optimal
basket of currencies to best facilitate global oil trade. The purpose of the research is to identify an
optimal currency model to facilitate crude and distillate trading.
AUTHOR PROFILES
Dr. Gregory Arburn is an Assistant Professor at The University of Findlay, Findlay, Ohio, USA
Yannick Mohring is affiliated with The University of Findlay, Ohio, USA
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ABSTRACT
The word entrepreneurship likely brings certain characteristics to mind. Entrepreneurs are often thought
of as risk takers, innovators, self-starters, and even job creators. Researchers have attempted to classify
specific personality types associated with successful entrepreneurs; however, they have often found
unsatisfactory and conflicting results. Research in organizational management has recently discovered
that the ability to manage emotions plays a critical role in success on the job in a variety of work settings.
Emotional intelligence is the ability to understand and manage ones own emotions and the emotions of
others in a way that is beneficial to the situation. Research on emotional intelligence may offer some
important insights to help us develop a better understanding of what makes certain entrepreneurs more
successful than others. This paper takes a first look at the role of emotional intelligence in
entrepreneurial success.
Mayer and Salovey (1997) identified a model of emotional intelligence that contains four components:
perceiving emotions, using emotions to facilitate thought, understanding emotional information in oneself
and others, and managing emotions. Emotions play an important role in building relationships and getting
people to commit to a cause. These are critical aspects to the success of any new venture. Each ability
in Mayer and Saloveys (1997) four part model will help entrepreneurs to successfully launching new
ventures.
The first component of the emotional intelligence model is the ability to accurately perceive ones own
emotions and the emotions of others. This ability involves the capacity to pick up on verbal and
nonverbal information, such as facial expressions and tone of voice, in order to accurately perceive what
others are experiencing emotionally. Forming partnerships, finding investors, and managing employees
are vitally important to the success of start-up companies. Managing these relationships effectively
involves picking up on verbal and nonverbal information in order to determine how other people are
feeling at any given time. The ability to accurately perceive emotional information will allow entrepreneurs
to interact with others in a way that helps motivate them to put forth their full effort behind the company.
This is especially important for managing new hires who may not see the vision of the company the same
way as the founders.
Mayor and Salovey (1997) identified the second component of emotional intelligence as using emotions
to facilitate thought. This ability allows individuals to process emotional information in a way that
develops a more accurate understanding of the situation. Emotions provide vital information for making
more accurate decisions (Bechara 2004). Entrepreneurs who can use emotional information to provoke
thought will be able to better weight alternatives and make informed decisions. Early decisions in the
entrepreneurial process often have a substantial impact on the growth trajectory of the new venture.
Entrepreneurs who are better at using emotions to facilitate thought will likely be able to make better
decisions and be more successful during the early stages of development.
Entrepreneurs are often described as being highly instinctual (Hannafey 2003). They are people who
tend to go with their gut instinct and have a caning ability to identify new opportunities. Emotions are
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processed faster than other contextual information, providing an initial understanding of our environment
before we cognitively process the situation. Picking up on the emotional reactions of potential investors
will help entrepreneurs avoid costly mistakes and obtain much needed capital. For example,
understanding how a potential investor is feeling during an investment pitch may help an entrepreneur to
anticipate potential questions that may follow. Emotional intelligence has been associated with better
negotiation outcomes (Der Foo, Alfenbein, and Hoon Tan 2004), allowing entrepreneurs to more
effectively navigate early round investment opportunities. Customer relationships and understanding
feedback are also critically important to entrepreneurial success. Therefore, the third component of the
emotional intelligence model involving the capacity to understand emotional information in oneself and
others may be essential to the successful launch of new ventures.
The last emotional intelligence competency involves being able to effectively manage emotions in a way
that is beneficial to the situation. The stages of firm development from idea generation to growth and
expansion can be characterized as an emotional rollercoaster. Setbacks may come in many shapes and
forms during the early phases of company development. The ability to persevere through these setbacks
will give the business idea a fighting chance at actually making it past the conception stage. When an
idea is conceptualized, inventors often feel a personal attachment to seeing it through, making any
setbacks a very emotional experience. They often put their own money on the line to raise the necessary
capital to get started. Being able to effectively manage emotions will help entrepreneurs to persevere
despite setbacks. Managing emotions during critical early negotiations will also help entrepreneurs to
grow their company without giving up too much control.
This study will investigate the important role that emotional skills play in early stage development. For the
aforementioned reasons, it is predicted that entrepreneurs who are higher in emotional intelligence will be
more successful in starting new ventures as they are more apt at managing relationships and developing
rapport with key employees, investors, and customers. They will be better at perceiving, understanding,
and managing emotional information throughout the various stages of the start-up process, leading to
higher rates of success.
The sample will consist of 120 entrepreneurs in the regional business community that have gone through
business incubation or small business development centers. They will be contacted through our
partnerships with the local business development center and university incubator. Emotional intelligence
will be measured using the Schutte, Malouff, and Haggerty (1998) 33 item inventory. This measure maps
onto the four component emotional intelligence model developed by Mayer and Salovey (1997) and is the
go to model for academic research. Entrepreneurial success will be measured using performance data
on profitability and survival rates obtained through small business development centers and other
databases. The correlation between emotional intelligence and entrepreneurial success will be measured
using linear regression. Each component of the emotional intelligence model will be correlated with the
entrepreneurial success factors individually to determine the unique impact of each competency. Then
the overall emotional intelligence score containing all four components will be correlated to determine
how emotional intelligence as an overall ability impacts entrepreneurial success.
Results of the study may have important implications for entrepreneurial research and practice. The
capacity to understand emotional information may help entrepreneurs navigate the highly uncertain startup process, providing another piece of the puzzle in understanding what makes certain entrepreneurs
more likely to succeed. Emotional intelligence can be improved through training and practice (Mayer &
Salovey 1997), making it a pliable tool for practitioners. Emotional intelligence training could be
incorporated into entrepreneurial education and training programs.
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AUTHOR PROFILES
Dr. Gregory Arburn is an Assistant Professor at The University of Findlay, Findlay, Ohio, USA
Patrick Bodle is affiliated with The University of Findlay, Ohio, USA
Amber Dingeldein is affiliated with The University of Findlay, Findlay, Ohio, USA
Ben Eiserle is affiliated with The University of Findlay, Findlay, Ohio, USA
Julie Gimperling is affiliated with The University of Findlay, Findlay, Ohio, USA
Jonathan Myers is affiliated with The University of Findlay, Findlay, Ohio, USA
Shannon Richards is affiliated with The University of Findlay, Findlay, Ohio, USA
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AUTHOR PROFILE
Herbert Tetteh is affiliated with University of Bergen, Bergen, Norway
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and tactical creativity constitute two distinct, but essential facets of creativity in strategy making. Serving
different functions, both of them play an important role in an organizations strategy formulation. The
distinction between the two types of creativity can sensitize executives to the type of decision they make
in a given situation and at the same time enable them to evaluate the appropriateness of their decision.
Creative strategy making is a cognitive process involving information processing. Executives, as
information-processors (March and Simon, 1958), formulate strategies based on their interpretation of the
external environment (Hambrick and Mason, 1984). Information often presents differential value to
information processors (Palich and Bagby, 1958) and consequently can trigger processing modes that
are poles apart. This largely explains the difference between routinized response and search in
organizations (March and Simon, 1958). Likewise, the different forms of creativity exhibited by similar
organizations facing a similar environment can be attributed to divergent modes of information
processing. It is along this line of thought that we trace creativity in strategy making to its cognitive
origins. Specifically, we propose a cognitive model of creativity in strategy-making in a discontinuous
environment that links two distinct cognitive processing modes controlled processing and automatic
processing - respectively to strategic and tactical creativity.
The examination of creativity in strategy-making opens up a meaningful domain for investigation and
provides a unique lens to view strategy divergence and heterogeneity in performance across firms in the
same industry. Further, examining the cognitive aspect of creativity also adds to the fledgling, albeit
daunting area of cognition in management research. Finally, creative strategy is especially critical in an
era when the business world is undergoing a transformation from an eco-destructive, neo-classical
capitalism to an eco-protective natural capitalism (Lovins et al., 1999). Thus, its practical implications are
noteworthy.
In the following part, we first situate the two types of creativity in general creativity literature. Next, we
explain the two cognitive processing modes and demonstrate their applications in strategy research.
Following that, we present the cognitive model of creativity in strategy-making by demonstrating the
relationships between the cognitive processing modes and the two types of creativity. Then, we
substantiate the model by illustrating how the two cognitive processing modes relate to different
dimensions of strategy-making. Finally, we discuss implications of the model for research and managerial
practice.
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AUTHOR PROFILE
Dr. Susumu Yamaguchi is affiliated with Mejiro University, Tokyo, Japan
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AUTHOR PROFILE
Herbert Tetteh is affiliated with University of Bergen, Bergen, Norway
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AUTHOR PROFILE
Naranchimeg Mijid is affiliated with Central Connecticut State University, New Britain, Connecticut, USA
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money in banks under any portfolio of their choice. These PII (Portfolio Investment Indicators) are
available on daily basis without any cost to all stake holders to judge true value of their money. Similarly
borrowing units can borrow money under the index of these portfolios. Financial intermediaries are take
their service charges only apart from their own investment. The concept is similar to venture capital.
Application of this concept reduces the risk of all stake holders. Value of money is directly correlated with
live parameters of economy.
AUTHOR PROFILE
Muhammad Ajmal is a Licensed International Financial Analyst (LIFA)IRA USA. He holds an MBA
(Finance) degree from Bahria University, Pakistan.
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ABSTRACT
The network of reciprocal trade agreements is evolving in ways that defy conventional wisdom. Many new
agreements, traditionally classified as regional, are actually inter-regional i.e. signed between countries
that are not in the same geographical region. Moreover, the network is at odds with the traditional view of
a world consisting of three largely isolated major blocs, structured in a hub-and-spoke fashion - Americas
with US as the hub, Europe with European Union as the hub and Asia with Japan as the hub. This paper
uses social network analysis to present a systemic view of the network, highlighting key actors and blocks.
AUTHOR PROFILES
Suresh Singh is affiliated with Northeastern Illinois University, Chicago, Illinois, USA
Sundaram Dorai is affiliated with Northeastern Illinois University, Chicago, Illinois, USA
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ABSTRACT
Scholars in Organizational Behavior have long studied workers perceptions of justice on the job, and
have developed well-validated measures of these variables. The primary goal of the present exploratory
study was to adapt these measures to the study of college students. 775 students at a public four-year
university participated in a survey. Factor analysis of eight justice items yielded a two factor solution, with
one factor representing students perceptions of the fairness of administration and college policies, the
other representing perceptions of the fairness of faculty. The items in each factor yielded acceptably
reliable scales. The relationships of these perceptions to various demographic variables (age, gender,
ethnicity, grade point average, SAT scores, and first choice of university) were explored. Finally, the
study explored the relationships of fairness variables to students perceived cost of leaving the university
and their commitment to the institution. Justice scales explained 36% of the variance in commitment and
11% of the perceived cost of leaving variables, after controlling for demographic variables. Implications
for college persistence and retention are discussed.
Keywords: Organizational Justice, College Students, Persistence, Retention
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ABSTRACT
The mysterious world of intelligence collection is comprised of a numerous INTs. They consist of Signals
Intelligence (SIGINT), Imagery Intelligence (IMINT), Measurement and Signature Intelligence (MASINT),
and Geospatial Intelligence (GEOINT), to Open-source Intelligence (OSINT). In a changing world at an
unprecedented pace, information age has created its own INT: Cyber Intelligence (CYBINT). On the other
side, still there is one INT that may be the most valuable in determining if an organizations cyber
security posture has been compromised; and that is Human Intelligence (HUMINT).
CYBINT is not a collection discipline such as other INTs, it is an analytic discipline relying on information
collected from traditional intelligence sources. Human intelligence is defined as information or data, and it
is often designated as classified or confidential. For the very reason, the primary purpose of this study is
to define the newest member of intelligence world; CYBINT. And then, to determine the critical role of
HUMINT in CYBINT as an indispensable component is another aim. If leveraged correctly, HUMINT can
tip the balance of power significantly. HUMINT plays a critical role because, unlike nuclear weapons and
other weapons of mass destruction, cyber weapons require far less infrastructure and do not require
restricted materials or knowledge that is in limited supply. A nations ability to understand its adversaries
cyber capabilities has moved up in priority to that of weapons of mass destruction. To be successful,
cyber intelligence must blend more traditional sources of covert information collection in the physical
environment with modern technology and also establish a reliable collection capability in the online
world.
Keywords: Cyber intelligence, human intelligence.
AUTHOR PROFILE
Capt. Ozkan Sahin is affiliated with Turkish Air War College, Istanbul, Turkey
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ABSTRACT
Energy is the driving force for the social and economic development of a country. Empirically, there is a
relationship between the pace of economic growth and energy demand. India has made rapid economic
growth in the post reform era. Its future approach to inclusive and faster growth needs to factor in crucial
issues of environmental sustainability and energy security. Energy poverty has been a drag on the
countrys social and economic development. Studies reveal that there is a definite relationship between
energy availability and human development. The power distribution system of the country has not put
sufficient emphasis on energy equity between the rural and the urban population. Even today, 70% of
rural population depends upon traditional fossil fuels, with limited or no access to clean electricity.
Besides overcoming energy poverty, it has become imperative to adopt sustainable energy practices to
achieve future growth targets and developmental objectives. This theoretical paper aims to study the
growth and energy usage patterns in post-reform India, and the shift in focus from a Growing Economy
to a Green Economy. It discusses the impact of Rio+20 conference and other international sustainable
energy initiatives upon the Indian energy policy and distribution framework.
Keywords: Green Economy, Rio+20, Energy Sustainability, Energy Poverty, Renewable Energy
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Keywords: Business Ethics, Corporate Social Responsibility (CSR), Corporate Governance (CG),
Accountability, Transparency
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ABSTRACT
The main aim of this paper is to analyze the cause of environment degradation, with special reference to
deforestation, climate change and air pollution in South Asia. The analysis shows that the broader issues
such as deforestation, high-density of population, poor HDI, climate change, air pollution, global warming,
biodiversity have dominated in South Asia. It has emphasized that an increase in average global
temperature would induce a number of natural changes with significant effects on population. Climate
change has also been a source of anxiety in this region. This could have devastating effects on humans,
animals and the natural environment. There is a need to examine the ways in which South Asian
economies perceive environmental pollution. The present day policies dealing with environment are
inadequate and they are inherently incapable of tackling the escalating degradation of the human
environment. A time has come when serious debate must start to emphasize that the taxation should be
levied in proportion to the damage inflicted to the environment by an individual, industry or by any other
human endeavor. This requires a major shift in our thinking, a careful policy formulation and designing of
an appropriate institutional framework to safeguard the common prosperity resources for promoting
sustainable development.
Keywords: Environment, Pollution, Climate change, Sustainable Development
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