An

Webinar
Feb 23 2012

David White
Senior Product Manager

Shir Goldberg
Co-Founder & VP Biz Dev

David.white@assure.net
Tel: +972-54-6750323

shir.goldberg@assure.net
Tel: +1 919 827 1194

This presentation
Overview of HP ALM & QC reporting features
Key ALM metrics
Hear about customers experiences and customized
solutions for reporting
Learn about Assure TotalView the ultimate BI solution for
HP ALM & QC
Practicalities
http://assure.net/almplus
Webinar recording will be available
Materials will be available

Please ask questions as we go

Assure The QC Guys

We know HP ALM & Quality Center
Since 2006, offices in USA, Finland and Israel
Innovative products, solutions and services for HP ALM
& Quality Center customers
Our customers are able to streamline processes, boost
efficiency and decrease overall QA and administration
costs
Assure works with some of the worlds largest and most
demanding HP ALM & Quality Center customers
HP AllianceOne Technology Partner of the year 2011

Reporting Methods in ALM 11

ALM Reporting Features 1/2

Dashboard module
For creating tabular reports or graphs based on field values
Excel Reports (SQL queries to QC database)
Dashboard: Combine multiple reports into a single view
Report export to Wiki, Intranet etc
Cross-Project graphs (in HP ALM)

Document Generator for generating project level Word

documents
All project data into a single document
Can contain pre-defined Graphs and Attachments
Snapshot of the current situation

Analysis menu in each module

Standard Reports and Graphs that can be customized and
saved to Dashboard module for future use

Live Analysis in Test Plan and Test Lab

Two configurable graphs showing analysis data from selected
folders

ALM Reporting Features 2/2

Project Planning & Tracking - Release Analysis
Milestones are placed on the release timeline to define a
lifecycle of a product
Scopes define assets involved in test effort
Key Performance Indicator (KPI)
Measure your release objectives
Set on Milestones to track performance vs. plan

Graphs can be published on web pages (SharePoint, Wiki, etc.)

Project Reports
Easy design of fully customable report templates
Rich style and layout options using MS Word templates
Create a centralized report template repository
Multiple output file types (doc, docx, html)

HP Executive Scorecard

Project Planning & Tracking:

Release Milestones and KPIs
Define releases
Define Scope

Define KPIs for

milestone
Define milestones

Define & Preview

Thresholds

Project Planning &Tracking :

Release Scorecard
In a Release Scorecard you can easily follow the performance of a
release based on KPI`s
KPI Analysis Graphs provide the ability to drill down to find the root
cause of a problem
How KPI Thresholds are met is indicated by different colors: green
(OK), yellow (warning) or red (critical)

Project Planning &Tracking :

Release Analysis Graphs
Used to provide extended analysis of a KPI
Click the KPI cell in the scorecard
KPI Type = Analysis

Project Reports :
Create Templates
Easily create an MS Word report template with a custom
layout

Project Reports :
Customize Templates
Edit MS Word report templates by selecting fields from
ALM

Project Reports :
Generate Reports
Populate template reports with ALM data
Save the reports as public or private

Key ALM Metrics

Valuable data in your ALM & QC

databases
Quality and maturity of releases / products / apps / features
Which areas have the best/worst test coverage
Where are most defects detected
Where are my critical defects
When can we release the product?

Valuable data in your ALM & QC

databases
Effort and efficiency
How much time and effort was put into testing
How well testing has been executed
How effective was testing
Effectiveness of the QA team
Team performance
Individual performance

Valuable data in your ALM & QC

databases
Quality of your test assets
Are they managed effectively linking, coverage
Do test cases find defects
Are test cases reused

Valuable data in your ALM & QC

databases
Multi-Project Comparison of metrics across projects
Trends of metrics over time
Slice the metrics by any user defined field(s)
And much more.

What Are Customers Doing?

Customized reporting with HP

ALM & QC data
Majority of customers access their HP ALM & QC database
directly to create reports. Why do they do that?
What are the challenges?
Not enough visibility with out of the box HP ALM
Solutions of operative system not flexible enough
Multi project reports are a challenge
Trend reports are limited
What is in HP ALM?
Customizable reports
Excel reports
Project Planning & Tracking
Future - DB views possibly coming
IT Executive Scorecard
Past QC solutions - (advanced reports - Actuate, 9.0
dashboard)

The levels of reporting - Maturity

Strategic BI Solution

One Version of the Truth

Business Insight

Centralized dedicated
Reporting
Team & Environment

Business Awareness
Business Driven
Reports
Centralized Effort

Customized
Operational Reports

Islands of Information
Out of the Box
Operational Reports

Maturity of Reporting Culture and Tools

Why is the operational level not

enough?
Limitations
Operational systems are not reporting platforms
Complex Data structure not reporting friendly
Performance Impact
Access to underlying databases is limited by security
In the Industry it is common practice to separate the reporting
platform from the operational system
SAP with Business Objects separate BW
IBM Rational Common Reporting with Cognos
Microsoft TFS with Reporting Services and DWH

Customized solutions we have

seen at customers
External Excel reports using e.g. OTA API
Offer more flexibility than QC/ALM excel reports
Can capture data from multiple projects
Used to capture data over time manually create trends
Combine with other data
DB views
Create DB views over the QC/ALM database to ease reports
creation
Mirror the DB
Enable reporting on QC/ALM database without a performance
impact
External DB
Copy subset of data from QC/ALM DB to an external DB
Data Warehouse
A real BI solution ETL processes, staging DB and a DWH

Challenges with customized

solutions
External excel reports
Difficult to maintain
Not accessible for everyone
No scheduling
DB views
Not supported by HP
Requires DB knowledge
Performance penalty
Mirror DB
Performance and manageability challenges
Does not solve the database complexity
External DB
Need to set up DB jobs
Complex to extract a subset of data
Data warehouse
Very costly to create and requires technical competence
Costly to maintain over ALM/QC version changes

INNOVATIVE PRODUCTS FOR

HP ALM & QUALITY CENTER
ASSURE PROJECT HARMONIZER
ASSURE TOTALVIEW
ASSURE ADMIN CONSOLE
ASSURE TRASHBIN

ASSURE DATA STANDRDIZER

ASSURE BUGZILLA ADAPTER
ASSURE TEST DATA INTEGRITY

Assure TotalView
BI for HP ALM/QC
What is Assure TotalView
A revolutionary Data Mart solution specifically designed
for HP ALM & QC, which incorporates BI best practices
and has all the benefits of a BI solution
Why we created it
A clear market need for a best in class, business focused,
BI solution for HP ALM & QC
Who is it for
Mature organizations who look for complete flexibility and
visibility, decision making power and one version of the
truth.

Why BI
You can't beat a BI solution for reporting. The source
system will never be able to compete. It is a proven fact
by leading companies all over the world.
If a company wants to beat competition it must be one
step ahead - BI is the key
Most leading software providers supply a separate
platform for BI that is not part of any legacy system
The source system will never be able to
incorporate BI best practices as it is always limited in its
resources and capabilities

Positioning Assure TotalView

ASSURE TOTAL VIEW

One Version of the Truth

Business Insight

Centralized dedicated
Reporting
Team & Environment

Business Awareness
Business Driven
Reports
Centralized Effort

Customized
Operational Reports

Islands of Information
Out of the Box
Operational Reports

Maturity of Reporting Culture and Tools

Why Assure TotalView

TotalView is a BI solution for HP Quality Center & HP ALM
A fully extendable and customizable BI platform for HP ALM
For mature HP ALM customers that want complete control and
flexibility
Based on Business Intelligence methodology, technology and best
practices
Seamlessly integrates with any Enterprise BI solution or BI
presentation layer
Data Mart Dedicated data analysis database
Provides data analysis from summarized to single row data
Fully self-governed Control, Monitor, Customize
Supports and evolves with customer business culture

Rapid ROI
Vs. creating your own QC BI solution

Low TOC
Self-governed
HP QC/ALM upgrades delta provided by Assure

Product Components
Data Mart
Management Console
ETL (Extract-Transform-Load) processes
Ready to use dashboard (using QlikView)
Report library

Product Architecture

Star Schema Data Model

- a BI Best Practice
Exec
Status

Test Set

Execution
Progress

Bug
Status

Priority

Time

Severity
TEST

Test
Readiness

Release

Plan
Status

Release
Cycle
REQ

Defect
Detection

Test
Instance

Person

Summary of Key Features

Without TotalView
Complex table structure
Limited Depth
No QC/ALM version support
Complex maintenance
Short-term solution
Analysis on Prod. DB
Complex data management
Complex report build
Limited Multi-QC Project

With TotalView
Intuitive table structure
Strategic - Trend and Progress
QC/ALM version support
Minimal maintenance
Long-term solution
Dedicated analysis DB
Management console
Simple report build
Unlimited Multi QC Projects

Demo of TotalView

Multi-Project Analytics
Key Considerations
Multi-Project Analytics requires an uniform data structure
QC10 Premier / ALM11
Strict Policies for project creation and changes
Assure Project Harmonizer

Quality Analytics requires quality data - uniform data

values
QC10 Premier / ALM11
Strict Policies for project creation and changes
Assure Admin Console
Assure Data Standardizer

Q&A and Next Steps

ALM+ Current State Analysis
Gain visibility into how well you are running ALM/QC
Get a clear plan for the next steps to better reporting
10 days (7 on-site), $9500 (plus travel cost)
Assure TotalView
Contact us for details, demo, POC or questions
Web: www.assure.net
Email: sales@assure.net
Twitter: http://twitter.com/assureqc

Presenters
shir.goldberg@assure.net
david.white@assure.net