Dear Colleague,
We hold ourselves to a very high standard at General Mills. Nowhere
is that more true than in our expectations for ethical conduct in every
aspect of our business.
Table of Contents
Letter from the CEO
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26
Communicating appropriately
12
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Index 29
For General Mills, high ethical standards are not something new. It is
who we are.
We are proud of our brands and proud of what we do. We believe in
ourselves, we believe in each other, and we believe in General Mills.
If you ever encounter an ethical dilemma in your job or role here at
General Mills, you may be momentarily surprised. But it can happen.
There are times in the conduct of any large and intricate business when
ethical dilemmas can arise.At those moments, you must step back to
decide whether a decision or action is right right for our shareholders
andconsistent with our ethical standards.
If you ever face such a moment, you must do the right thing. We expect
you to do the right thing. And we expect you to ask for help if you are in
doubt as to the right course of action.
Our Code of Conduct is designed to help you better understand the
policies and principles that drive our business and make this a great
place to work and ultimately, to help you make decisions consistent with
those policies and principles. I encourage you to read it, keep it and refer
to it to help make certain that your day-to-day actions and decisions
proudlyreflect the values of General Mills the Company of Champions.
Sincerely,
Ken Powell
Chief Executive Officer
Do whats
right
every day.
Set an example
Chances are you will find yourself faced with an ethical dilemma. This is
especially true if you manage a team. You know that perception matters,
candor is critical, and the answers are not always as clear as you would hope.
You also know that we are all accountable to the company and to each other.
To maintain high ethical standards, you should:
Our pledge
Even companies with the highest ethical standards occasionally have
issues. When we do, we want them reported so they may be addressed.
It takes a great deal of courage to report an activity or decision that is,
or has the appearance of being, contrary to our values. In these situations,
we will listen to your concerns. General Mills will not retaliate against any
employee for good faith reporting of ethical concerns or cooperating in
a company investigation.
Treating
employees
well
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HR policies Equal Employment Opportunity, Harassment Free Workplace and Hiring Practices
Protecting
our people
Working safely
Your safety is our priority. General Mills works to provide all employees with
a safe and secure workplace. Each of our facilities around the world develops
and administers its own safety and emergency plans to prevent workplace
accidents and injuries. In the event of an accident, we make sure injured
employees receive the care they need.
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workplace safety and environmental protection and HR Policy safety in the workplace
Maintaining
consumer trust
Delivering our best
for our stakeholders
Responsible advertising
Around the world, consumers choose General Mills brands for their quality,
convenience and superiority. In grocery stores, supercenters, convenience
stores, schools, universities, hospitals, restaurants, hotels and all of the many
places that consumers live their lives, they trust and rely on our products.
We must protect our brands and respect the brands and businesses of others.
Never make a decision that would undermine the trust consumers have in us.
We earn their confidence with every action, every day.
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Employees
Consumers
Shareholders
Customers
Partners
Communities
Vendors
Managing
finances
and assets
carefully
Maintaining financial
accountability
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10
INSIDER TRADING
11
Communicating
appropriately
Draft documents
carefully
Maintaining confidentiality
Look it up
12
Look it up
INTELLECTUAL PROPERTY
Record retention
Records document our day-to-day business, and our records practices
ensure that we have consistent measures for maintaining information.
Knowing what to keep, what to destroy and how to destroy it promotes
efficiency, cost savings, confidentiality and legal compliance. Records
relevant to litigation, audits or investigations may need to be kept beyond
the standard requirements. Follow the legal hold guidelines to ensure you
do not destroy or misplace important information. Details about the
retention schedule, including how to treat documents during litigation
or other holds, may be found in the Records and Information
Management Web site on Champions Network.
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or demeaning communications.
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Our
communities,
our world
Through the General Mills Foundation and our volunteers around the
world, we contribute resources, time and talent to communities where
we live and work supporting healthy meals, education, nutrition and
fitness, housing and disaster relief, and other areas of need. Through
our championship brands, we reach out even further to give books
to children, fund breast cancer research and education, and help
schools purchase computers, playground equipment, textbooks and
classroom materials. If you have a cause you want to support or are
interested in volunteering through a General Mills sponsored program
in your community, talk to your manager.
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CON FLICTS OF INTEREST, GIFTS AND ENTERTAINMENT AND OTHER BUSINESS CONDUCT
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15
Acting in the
best interest of
General Mills
Common conflicts
of interest
Business relationships
You have an actual or potential
conflict of interest if you (or
members of your immediate family
or household) are affiliated with a
business or organization and:
O
wn more than a small portfolio
interest in a publicly owned
vendor, competitor or customer.
Boards
You may sit on a board provided the
commitment does not interfere with
your job, the relationship will not
harm General Mills reputation and
you have appropriate approval:
F
or-profit boards require
approval from your manager and
other senior level executives.
N
on-profit boards require
approval from your manager.
16
Look it up
re given as part of an
A
agreement to do something in
return.
ould violate the gift and
W
entertainment policy of the
givers employer.
Gifts should be in good taste, not used to gain influence and nominal in
value (less than $100 USD in value and never in cash). Consider whether
public disclosure of the gift would embarrass the company. If so, return the
gift and explain that accepting it is against our gift policy. Gift-giving customs
vary by country, so if returning the gift would cause embarrassment or be
impractical, discuss the gift with your manager, arrange to donate it to charity
or turn it over for company use. When appropriate, explain our gift policy
to the person giving the gift. If you have questions about gifts, talk to your
manager or managing director.
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Competing
fairly
and legally
General Mills
prohibits ...
Collecting competitive
General Mills is proud of its history of operating at the highest levels of integrity,
even in the midst of fierce competition. We strongly believe a company can
successfully market and sell its products based on fair, ethical and legal business
conduct. When we compete for business, we:
When working with consultants, vendors and other partners, ensure that
they understand and follow General Mills policy on gathering competitive
information.
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Trespassing, wiretapping or
computer hacking.
COMPETITIVE INTELLIGENCE
Competition laws, known as antitrust laws in the U.S., are intended to preserve
fair, honest and vigorous competition. General Mills strongly supports this
goal. Generally, the laws prohibit conspiracies between competitors, improper
attempts to monopolize markets or control prices, and certain unfair business
practices. The laws are very broad and complex, and their application often
turns on specific facts and circumstances, but you should always:
Know your responsibilities under the laws and report possible violations.
Steer clear of formal or informal agreements with competitors on sensitive
topics such as prices, margins, business plans, trade programs, discounts
and production capacity.
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Building
successful
relationships
While you may be responsible for handling these types of issues, you should
not represent the company or company views on legislative, regulatory or policy
issues unless you have approval in advance from the Government and Public
Affairs department. Any contact with government for the purpose of influencing
legislation, regulations or decision-making may constitute lobbying and may
require special registrations or disclosures. In the few places allowed by law,
use of company funds for political contributions must be approved in writing by
senior level executives, the General Counsel and the Vice President, Government
Relations. If you are acting on behalf of the company and believe your actions
could have political implications, contact the Government and Public Affairs
department.
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20
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SUPPLIER DIVERSITY
Tops in education
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Doing
business
around
the world
General Mills
volunteers in action
Setting an example
Our brands are produced in many countries and shipped across many
borders. We comply with customs and trade regulations where we do
business by:
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General Mills produces some of the bestknown brands in the world. Our employees
can be found in offices and manufacturing
facilities in over 30 countries, delivering
our products and brands in more than 100
countries around the world and growing.
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23
Upholding
global
standards
ANTICORRUPTION
Examples of corruption:
A construction firm working on
behalf of General Mills giving
a lavish gift to a local official to
expedite a permit.
24
Look it up
25
Maintaining
corporate
integrity
26
General Mills is required to file reports with the U.S. Securities and Exchange
Commission that contain information about the company, our businesses and our
financial results. To ensure that filings and disclosures are accurate, we rely on a
system of accounting policies, internal controls and disclosure procedures. We
also rely on these systems for preparing information to present to our investors
in financial press releases and investor presentations. If you become aware of
inappropriate or fraudulent accounting practices, financial reporting or public
disclosures, you should immediately talk to the head of financial operations
for your group, the senior vice president of financial operations, or the chief
compliance officer. If you wish to remain anonymous, where allowed by law,
call the Ethics Line.
Look it up
Look it up
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If you have a
question,
concern or
wish to report
a violation ...
CLICK ofonChampions
the Ethics & Compliance page
Network
The Ethics & Compliance page on Champions Network has a link
to report a concern online. You may also express a concern by
logging on to generalmillsethics.ethicspoint.com. Just like with
a phone call to the Ethics Line, you may remain anonymous if you
choose, and translations are available. If you are looking for more
information, the Ethics & Compliance page also has General Mills
ethics and compliance policies, training, articles and links to other
resources to help you.
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Our pledge
We are all responsible for our
ethical culture. General Mills ensures
that employees have every possible
means to express a concern should
they wish to step forward. The
company will not retaliate against you
for making a good faith report about
a questionable business practice or
behavior. Employees who knowingly
make false accusations, provide false
information or act improperly will be
disciplined.
Index
Argentina
0-800-555-0906 (Spanish)
0-800-444-8084 (English)
Malaysia
1-800-80-8641
Accidents.........................................6
Global workplace..........................22
Accounting practices....................26
Government,
relationships with.......................20
Australia
1-800-339276
Mexico
001-800-840-7907 (Spanish)
001-866-737-6850 (English)
Advertising .....................................9
Anonymity.....................................28
Gratuities................................. 17, 25
Antitrust laws................................18
Harassment.....................................5
Netherlands
0800-0226174
Inclusion...........................................5
Belgium
0800-77004
Audit Committee..........................27
Board of Directors........................27
Injuries.............................................6
Brazil
0800-8911667
New Zealand
0800-447737
Insider trading...............................11
Boycotts.........................................23
Intellectual property.....................13
Canada
1-800-210-2878 (English)
1-855-350-9393 (French)
Philippines
1-800-1-114-0165
Bribery...........................................25
Child labor.....................................22
Investigations................................28
Labor standards........................5, 22
Competition laws..........................18
Legal holds....................................13
Competitive intelligence..............19
Litigation........................................13
Competitors............................ 18, 19
Lobbying........................................20
China-Northern
10-800-712-1239 (Mandarin)
China-Southern
10-800-120-1239 (Mandarin)
Czech Republic
800-142-550
France
0800-902500
Germany
0800-1016582
Greece
00800-12-6576
Hong Kong
800-964214
India
000-800-100-1071
000-800-001-6112
Israel
1-809-21-4405
Japan
00531-121520 ()
0066-33-112505 (English)
Korea
00798-14-800-6599 ( )
00308-110-480 (English)
00798-1-1-009-8084 (English)
Singapore
800-1204201
South Africa
080-09-92604
Spain
900-991498
Sweden
020-79-8729
Switzerland
0800-562907
Taiwan
00801-13-7956
Thailand
001-800-12-0665204
United Arab Emirates
8000-021*
8000-051 (U.S. Military Bases)*
8000-061 (U.S. Military Bases)*
Compliance Officer.......................28
Computers.....................................10
Confidentiality.........................12, 27
Conflicts of interest......................16
Consumers...................................8, 9
Corporate governance.................27
Customers.....................................21
Decision making..............................3
Discrimination.................................5
Diversity.................................4, 5, 21
Document, careful drafting...........13
Document holds............................13
Document retention.....................13
Electronic communications,
protection of..............................12
E-mail, use of........................... 12, 13
Employee responsibilities..........2, 3
Entertainment......................... 17, 25
1-800-210-2878
Environmental protection............15
United Kingdom
0800-032-8483
Venezuela
0800-1-00-4586
Local laws......................................22
Minimum wage..........................5, 22
Minority-owned businesses.........21
Money, legally handling................24
Non-retaliation commitment.... 3, 28
Overtime pay.......................5, 21, 22
Partners.....................................9, 21
Political activities and
contributions..............................20
Privacy, consumer...........................9
Privacy, employee...........................7
Product quality................................8
Public officials................... 17, 20, 25
Records management...................13
Reporting a concern.....................28
Resources......................................28
Safety...............................................6
SEC disclosure...............................27
Shareholders.............................9, 27
Stakeholders................... 8, 9, 14, 21
Subpoenas.....................................20
Suppliers........................................21
Sustainability.................................15
Threats.............................................5
Financial accountability................10
Trade regulations..........................23
Trading stocks...............................11
Vendors......................................9, 21
Food safety......................................8
Violent behavior..............................5
Volunteerism...........................14, 23
Gifts......................................... 17, 25
Women-owned businesses...........21
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