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Course

Year
By

: D0342 Seminar Industry


: June 2015
: Ir F. Dini Ariyanti MT

Human computer
interaction

Human computer interaction


Information
technology
has
allowed
for
tremendous growth in web based collaboration
and commerce and has expanded into
information appliances (eq. Cellular phones,
two way radios etc).
Yet it can be challenging to achieve an effective
design that meets these criteria.
(handbook book of IE, ch44, Gavriel S)
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Humancomputer interaction
Good physical design of the workplace will minimize the
probabilities of the occurrence of health consequences;
good cognitive design will maximize the utility of
interactive systems; and
good social and organizational design will effectively
integrate these systems into existing work domains.

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Humancomputer interaction Optimized by:


The system design is ergonomically suited to the user.
Interactive design matches the mental models of users.
Only information needed for decision making is presented.
Information of a similar nature is chunked together.
The interface is adaptive to individual differences due to
innate, acquired, or circumstantial reasons.
The system design supports existing work practices and
related artifacts.

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Disciplines
Contributing to
Human
Computer
Interaction

Computer
Science

Artificial
Intelligence

Sociology

Cognitive
Psychology

Human
Computer
Interaction

Graphic
Design

Ergonomics and
Human Factors

2. ERGONOMICS
HUMAN FACTORS
Interactions between humans and instruments/tools

Ergonomics
Human performance and interaction with physical
characteristics of tools/ machines/computers/systems
Focus on design for safety, comfort, and convenience

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2.1. Components of the Work System

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2.2. Critical Ergonomics Issues in


HumanComputer Interaction
The major factors to optimize humancomputer
interaction and protect user health are the technology,
sensory environment, thermal environment, workstation
design, and work practice.

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2.3. Ergonomics of Computer Interfaces


The major interfaces of employees with computers are
the screen (LCD, flat panel), the keyboard and the
mouse.
Other interfaces are being used more and more, such as
voice input, pointers, hand actuated motion devices, and
apparatuses for virtual environment immersion

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Ergonomic recommendations

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Ergonomic recommendation cont

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2.8. Work Practices


Designing tasks that induce employee movement in addition
to work breaks can contribute to comfort and help relieve
employees fatigue
Minimum, a 15-minute break from working should be taken
after 2 hours of continuous computer work (CDC 1980;
NIOSH 1981).

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3. COGNITIVE DESIGN
Cognitive design, also referred to as cognitive
engineering, is a multidisciplinary approach to system
design that considers the analysis, design, and evaluation
of interactive systems (Vicente 1999).
Cognitive design efforts are guided by the requirements
definition, user profile development, tasks analysis, task
allocation, and usability goal setting that result from an
intrinsic understanding gained from the target work
environment.

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4. SOCIAL, ORGANIZATIONAL, AND


MANAGEMENT FACTORS
Interactive systems become a new element of the social
environment, a new communication medium, and a new
source of information.
With new computer technologies change in how people
communicate and interact, now with email and
teleconferencing system

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Social Environment

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Organizational Factors

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Management Factors

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5. ITERATIVE DESIGN
Interactive systems are meant to make work more effective
and efficient so that employees can be productive, satisfied,
and healthy.
Good design improves the motivation of employees to work
toward the betterment of the employer.
The consideration of ergonomic, cognitive, social,
organizational, and management factors of interactive
system design must be recognized as an iterative design
process.
By considering these factors in an iterative manner, system
designs can evolve until the desired level of performance
and safety are achieved
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Thank you

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