Aaron Schiff
Covec
Level 15 Qantas House
191 Queen Street
Auckland 1010
New Zealand
aaron.schiff@covec.co.nz
Tel +64 9 916 2012
* Corresponding author
1
Effect of Air Services Availability on
International Visitors to New Zealand
ABSTRACT
inbound air services to New Zealand. Models of visitor arrivals are used to measure whether
discrete changes in service availability had any statistically significant effect on visitor
arrivals from five different countries of origin after controlling for GDP and exchange rates.
The resulting effect is found to be mixed, with the existence of regional hubs and robust third-
country carriers apparently providing sufficient airlift for many visitors from countries
without non-stop air services. We outline the resulting implications for international airlift
policy.
Keywords: accessibility, tourism, New Zealand, air transport liberalisation, passenger air
travel, policy
2
Effect of Air Services Availability on International Visitors to New Zealand
1. Introduction
The relationship between tourism and international commercial air transport is both obvious
and significant (Bieger and Wittmer, 2006; Papatheodorou and Lei, 2006). Air service is a
and/or where certain inbound routes and sectors are commercially nonviable.
With a population of only 4.3 million, New Zealand received some 2.4 million international
approximately NZ$9.3 billion (Statistics New Zealand, 2009) – accounted for 16 percent of the
country’s total export earnings. Tourism thus forms a critical part of New Zealand’s economy.
While Air New Zealand offers the only non-stop or direct services for most key visitor
markets (with the exception of Australia and the United States), 16 other foreign carriers
bring traffic from other major international markets. For most of these foreign carriers,
however, New Zealand is at the end of a long ‘spoke’ and is not necessarily an integral part of
their network.
3
Our objective in this paper is to examine the effects on international visitor arrivals of changes
past visitor arrivals that measure whether discrete changes in service availability had any
statistically significant effect on visitor arrivals from the various countries of origin after
controlling for GDP and exchange rates. We conclude by raising policy implications from our
empirical results, specifically the extent to which direct services from all major origin
New Zealand forms the focus in this paper because of its unique geographic position, which
is one of relative isolation to most major international tourism markets except Australia. This
means that almost all international visitors to New Zealand arrive by air, and it should be
relatively easy to detect the effect of changes in air services on international tourism,
compared to other destinations where alternative modes of transport are feasible. This
geographic isolation supports a relatively liberal approach to air access rights, a stated policy
of the New Zealand Government since 1985, in recognition of the importance of airlift for
tourism and commerce. A 1998 policy directive extended this by positioning the country as
one which ‚seeks to conclude with other countries the most liberal and flexible air services
arrangements possible, providing for freer access for international airlines and thereby for
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2. Literature review
Airlines function as a key vector of mobility for tourists. Raguraman (1997) emphasised
are paramount for generating export earnings from international tourism. International air
services serve two fundamental purposes for tourism: (1) as a conduit for actual demand, and
A 2007 International Air Transport Association brief argues that the value of connectivity and
return on investment from aviation services is directly related to productivity and overall
infrastructure (Ach and Pearce, 2009). Ach and Pearce (2009) suggest that a lack of air
competitiveness. Oxera’s (2009) report for the United Kingdom Airport Operators Association
estimated that the aviation sector (inclusive of airports, airlines and other providers)
accounted for economic output of £8.8b and 141,000 jobs in the United Kingdom, as part of
Debate over the economic benefits of air services has recently intensified for several reasons.
First, the global recession of 2008/2009 saw significant capacity reductions in many markets.
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Second, the increasing attention paid to greenhouse gas emissions from aviation activities has
spawned competing interests in measuring value, each with the intent of demonstrating
which side of the equation should be privileged within policy circles: the raw economic value
of air services or the cost of negative externalities arising from associated emissions. Finally,
the volcanic events of April 2010 in Iceland served as a reminder to both the tourism and the
air transport industries that air service operations can be subject to sudden extreme events.
Both the service and availability (frequency and capacity) of air services continue to play a
critical role in facilitating route and origin-destination traffic. Of interest to the New Zealand
market is the proliferation of Australian- and Asian-based low-cost carriers, some of which
(e.g., Air Asia X) are working toward long-haul service models. The impact of low-cost
carriers on tourism and wider economic development has attracted significant attention, and
several studies examine the wider value of air services to tourism. Papatheodorou and Lei
(2006), for example, used Britain as a case study to illustrate the impact of three key business
models (scheduled, charter and low-cost) on British regional airports, concluding that the
low-cost model has not been solely responsible for traffic growth. Graham and Dennis (2010)
investigated a decision by the Maltese government to incentivise new low-cost services. They
found that new services by Ryanair, easyJet and Vueling (among others) grew the market
beginning in 2007 from ports such as Luton, Pisa, and Dublin. Elsewhere, Donzelli’s (2010)
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work in southern Italy demonstrates that low-cost models have effectively de-seasonalised
the effect on passenger traffic. Clougherty et al’s (2001) empirical analysis of country-pair
markets involving Canada shows that the Canadian dual-designation policy (of, at the time,
Air Canada and Canadian Airlines International) increased Canadian carrier traffic volume as
well as total international visitor numbers. Warnock-Smith and Morrell (2008) investigated
whether liberalisation in the Caribbean has led to increased in passenger traffic. While
weighted real GDP exhibited a stronger coefficient, their measure of liberalisation (which
incorporated capacity and frequency, tariffs, fifth freedom rights, carrier designation and the
number of permitted access points) resulted in a traffic volume log increase of between 2.55%
and 3.02%. However, it is not clear to what extent these changes in visitor numbers were due
to increased availability of air services versus lower prices due to increased competition on
existing routes. Empirical modelling of the New Zealand inbound commercial air transport
market is limited currently to the work of Hazledine (2008) on market structure and
As indicated, New Zealand’s geographic position accounts for the country’s liberal policy
approach to air access (Abeyratne, 2007; Armstrong and Read, 2006; Kissling, 1998) with the
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somewhat mirrors trends in the wider Asia-Pacific, including Australia (Quiggin, 1997;
Hodgkinson, 2006), India (Hooper, 1997, 1998) and more broadly the ASEAN regional
liberalisation initiative (Forsyth et al., 2006; Li, 1998). It also reflects wider trends among
island states to adopt liberal access approaches in order to secure access to visitor markets
(Abeyratne, 1999).
As New Zealand is largely a long-haul destination except for Australia, the pattern of
international arrivals generally relies on access via intermediate points. Exceptions where
non-stop services are available include the United States, Canada, Japan, China and Korea.
From other parts of the world, however, international travellers generally transit through
larger hubs such as Sydney, Hong Kong, Singapore and Los Angeles.
Figures from 2009 reveal over 2.4 million arrivals by air (which is 99.9% of total arrivals).
Arrivals into Auckland Airport account for over two-thirds of this total, highlighting its
significance as a major inbound port. Visitor origins are shown in Table 1. Some ports,
including Dunedin and Invercargill, have actively expanded or redeveloped their airways
and/or terminal infrastructure (Forsyth, 2002). While Francis and Lyon (2008) suggested that
regional airport development has been more or less successful, some airlines have only
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marginally supported direct international flights to regional destinations, opting to instead
In the past few years, the growth in arrivals has been steady from the Australian market yet
stagnant in most other markets, with the notable exception of China (Table 1). This reflects
several realities. Geography plays an important role both in securing Australia visitors but
also in retarding visitation from more distant markets such as the United Kingdom and
Germany. As well, New Zealand as a visitor destination faces significant challenges in Europe
and Asia given the plethora of alternative (and often cheaper) destinations on offer.
We have estimated the effects of changes in air service availability on international visitor
arrivals by analysing a number of examples where there has been a complete gain or loss of
direct services from specific countries over time. This omits flows from most of the major
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inbound markets, including the United Kingdom, Australia and the United States, as these
Table 2 summarises the examples that we have been able to identify over the past thirty years.
Our objective in the empirical analysis is to estimate whether the introduction or loss of air
services between New Zealand and the other countries listed in Table 2 had a significant
effect on the number of international visitor arrivals from that country, controlling for other
10
For controlling variables we used measures of real GDP in the foreign country and the
exchange rate between the foreign currency and the New Zealand dollar. Quarterly
seasonally adjusted real GDP data was obtained for all countries in Table 2 except for China
and the United Arab Emirates, which could not be obtained and thus excluded from the
analysis. The GDP data were obtained from the online Organisation for Economic Co-
operation and Development (OECD) statistics database1, although the GDP data for Taiwan
were obtained from the National Statistics office of Taiwan.2 Quarterly average exchange
rates were also obtained and expressed as units of foreign currency per New Zealand dollar.
Exchange rate data were obtained from the International Financial Statistics database of the
International Monetary Fund (IMF), except for Taiwan which were obtained from the
For each country, total international visitor arrivals to New Zealand are recorded in the
International Visitor Arrivals (IVA) database of Statistics New Zealand. Monthly arrival
counts by origin and purpose of travel are available from January 1979, and these were
converted to a quarterly basis to be consistent with the GDP data in our analysis. Arrivals
from each country were split into ‘holiday’ and ‘other’ purposes of travel, to facilitate testing
1 stats.oecd.org
2 http://eng.stat.gov.tw/ct.asp?xItem=25763&CtNode=5347&mp=5
3 http://fx.sauder.ubc.ca
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whether the effects of service availability differ across different purposes of travel.4 In total
we have up to 124 observations for each origin / purpose combination. As GDP data for Chile,
Indonesia and Taiwan could not be obtained back to 1979, a shorter sample corresponding to
the period for which GDP data are available was used for these countries.
To capture the availability of services, a quarterly dummy variable was constructed for each
country, taking the value 1 if direct services were available on at least one airline for at least
two out of three months in the quarter, and taking the value 0 otherwise. Visitor arrivals to
New Zealand from most countries tend to follow a strong seasonal pattern, with greater
visitor numbers in the summer months. To allow for this, quarterly dummy variables were
also constructed.
We considered three different ways that service availability may affect visitor arrivals.
Formally, let be international visitor arrivals to New Zealand from country i for purpose j
= {Holiday, Other}, in quarter t. Similarly, let be real GDP in country i in quarter t, let
be the units of foreign currency per New Zealand dollar for country i in quarter t, let
be the service availability dummy variable for country i in quarter t, let , and be
dummy variables taking the value 1 in quarters 2, 3 and 4 respectively, and let be a
4 The ‘other’ category includes business, visiting friends and relatives, and all other non-holiday travel. Further segmentation
into multiple purposes was not feasible as visitor arrival estimates in the IVA are based on a sample of arrivals, and sample
sizes become too small for some countries if many visitor segments are defined.
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residual. Given these variables, we estimated the following three models using the quarterly
data:
(1)
(2)
(3)
Model 1 allows service availability to shift visitor arrivals by a constant amount. Model 2
allows service availability to change the coefficients on the GDP and exchange rate variables
so that, for example, the coefficient on GDP is when air service is not available and is
when service is available. Model 3 allows for both a shift of the intercept and a change
of the coefficients on GDP and exchange rates. The models were estimated using the natural
logarithm of arrivals, GDP and exchange rates, so the coefficients on the explanatory
Given that all our data are time-series, we allowed for the possibility of serial correlation by
13
where is a parameter and is an independent and identically distributed
random variable with zero mean and constant variance. Higher order autoregressive
Our models were estimated including autoregressive terms where necessary to correct for
serial correlation. Serial correlation was identified using the Durbin-Watson statistic and
5. Analysis
5.1 Canada
Table 3 shows the estimated regression results for Canada. In all cases the R2 value is high,
indicating a good fit. In most cases, coefficients on the variables involving the air service
dummy variable are statistically insignificant, except for the intercept shift for ‘other’ arrivals
which is weakly significant at the 10% level. The coefficient of 0.09 indicates that quarterly
‘other’ arrivals from Canada were approximately 9% higher when direct air services were
14
For Canada, the coefficients on GDP are highly significant and indicate that visitor arrivals
are relatively elastic with respect to GDP. Exchange rates are not significant in any of the
models.
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5.2 Chile
Table 4 shows the estimated models for Chile. None of the variables involving air services
availability are significant for holiday arrivals. For other arrivals, the results from models 2
and 3 indicate that air services availability increases the sensitivity of arrivals from Chile to
changes in GDP and changes in the exchange rate. For example, using the results from model
2, the elasticity of other visitor arrivals from Chile with respect to GDP increases from 1.94
when air services are unavailable to 3.09 when services are available. Thus, provided the
Chilean economy is growing, air services availability will have a positive impact on non-
holiday arrivals from Chile. If Chile suffers a recession, arrivals may be adversely affected to
However, we note that many of the estimated coefficients in model 3 vary greatly from the
other estimated models. This instability may be due to the relatively small sample size, and
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Table 4: Chile regression results.
5.3 Indonesia
Table 5 shows the regression results for Indonesia. None of the variables involving air
services availability are significant in any of the models. In addition, the economic variables
17
are also not significant in many cases. This is reflected in the lower R2 values for these models,
and suggests that other factors are driving international visitor arrivals from Indonesia.
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5.4 South Korea
Table 6 shows the regression results for South Korea. There is weak evidence at the 10% level
that air services availability increases the sensitivity of holiday arrivals to changes in GDP
and the exchange rate. For other arrivals, there is a highly significant effect of air services
availability on either the intercept (model 1) or the coefficients on GDP and the exchange rate
(model 2), but only the exchange rate effect remains when these effects are combined in
model 3.
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Table 6: South Korea regression results.
5.5 Taiwan
Table 7 shows the regression results for Taiwan. Across both types of arrivals and all models,
none of the coefficients on the variables involving air services availability are statistically
significant. GDP and exchange rates are highly significant in most of the models, and the
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estimated coefficients on GDP indicate that arrivals from Taiwan are relatively sensitive to
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6. Discussion and conclusion
In summary, we found that air services availability has the following effects:
Strong evidence that air services availability increases the sensitivity of ‘other’ arrivals
from Chile to changes in Chilean GDP and the exchange rate, although the results are
Weak evidence that air services availability increases the sensitivity of holiday arrivals
from South Korea to changes in GDP and the exchange rate, and strong evidence that
availability has an effect on the level or sensitivity of ‘other’ arrivals from South Korea.
Overall, the evidence regarding the effect of air services availability is mixed. Where such an
effect does occur, it seems to be for purposes of travel other than holiday. It is possible that
holiday travellers have greater flexibility and are willing to use indirect routings if a direct
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flight is not available. Other travellers, particularly business travellers, may be more sensitive
Across countries, the effects vary. All types of travellers from Indonesia and Taiwan appear
to be insensitive to the availability of direct air services to New Zealand, and there is only
weak evidence that visitors from Canada are sensitive to the availability of services. Visitors
from all of these countries have very good connectivity options to New Zealand through
regional hubs in Australia, Asia and North America, with some utilising global alliances
(Oum and Zhang, 2001). Canadian visitors, for example, can route from cities such as Toronto
and Vancouver to Los Angeles, Honolulu or San Francisco on Air Canada, and subsequently
cross the Pacific on Air New Zealand, both of which are current members of Star Alliance.
Where designated carriers from the countries in our sample are not operating non-stop or
direct services to New Zealand, arrivals are generally a result of third-country carriers
carrying fifth or sixth freedom traffic. South Korean visitors can currently undertake such a
Korea are somewhat difficult to explain, as absent direct services there are similar convenient
indirect routings available as for visitors from Taiwan. The results for Korea may therefore
reflect idiosyncratic characteristics of the Korean market, and show that there is no
straightforward answer to the question of whether the availability of services affects arrivals
from any particular country. Visitors from Chile, however, have less convenient routes to
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New Zealand in the absence of direct flights, and this may explain the sensitivity of ‘other’
Our analysis also reveals potential implications for policy in New Zealand with respect to
securing additional or maintaining existing direct or non-stop air access. It would seem that
the existence of regional hubs and robust third-country carriers provide sufficient airlift for
visitors from countries without non-stop or direct air services. It may be comparatively
inefficient to embark upon a policy to secure non-stop or direct services from these countries
as our results suggest that these efforts would not result in a net growth in arrivals in most
cases. New Zealand’s liberal air rights approach, combined with the presence of larger third-
Our results sit within a wider context regarding the extent of air access liberalisation policies
for a country such as New Zealand. Air access policies can have significant implications for
1997; Forsyth, 2001; Gillen et al., 2002). Given their influence on inbound travel flows, air
service arrangements, and the policies from which they are based, constitute an important
aspect of power relations and negotiations between multiple countries (Nayar, 1995). Air
service access policy represents a balancing act between consumer, tourism, and airline
interests (Forsyth, 2001). Requests for access from foreign airlines and air service arrangement
negotiations hinge on the desire by both parties to seek fair and equal opportunities
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(Dempsey, 2008; Palmer and Nigh, 1986), the absence of which may restrain tourism
mobilities along a particular route (Duval and Macilree, in press). Our results suggest that, in
assessing the potential for equal opportunities, air access policy should consider the net effect
of the loss of direct and/or non-stop services and how this could influence reciprocal
arrangements and opportunities for a home carrier. As governments seek to retain or grow
inbound air services, access requests from international airlines must balance net social
To conclude, air services obviously play a critical role in inbound visitor access to New
Zealand. However, there does not appear to be overwhelming evidence to suggest that future
efforts should focus on underserved markets (i.e., where direct services do not exist). At
present, it seems as though New Zealand’s liberal approach to access and connectivity is at
least partly responsible for ensuring the widest range possible of source markets for
international tourists. Future empirical research could involve the use of historic routing
factors (following, for example, Paleari et al., 2010) to measure the effect of alliances in route
provision, and these could incorporate shifts in network dynamics and structure. Further
alignment with studies of price elasticities of demand would add further insight.
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Acknowledgements
The authors gratefully acknowledge funding from the New Zealand Ministry of Tourism and
the Foundation for Research, Science and Technology under the ‚Tourism and Aviation:
Critical Linkages‛ project. We are also very grateful to John Macilree, New Zealand Ministry
of Transport, for his assistance with determining the dates of air service changes used in the
empirical analysis.
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David Timothy Duval is Associate Professor in the School of Business at the University of
Otago. He holds interests in the areas of aviation management, economics and international
regulatory environments, and has written on issues of air transport emissions and the politics
PhD in economics from the University of Auckland and recently completed a postdoctoral
property, and aviation. He has consulted for a number of sectors in New Zealand and abroad
32