UNITED NATIONS

NATIONS UNIES

TRAVEL SECURITY INFORMATION FILE

UNDSS SUDAN (excluding Darfur and Abyei Area of Operations)
Security Threat Levels in effect in Sudan (excluding Darfur and Abyei Area of Operations):
Security Threat Level

Security Level Areas

Northern State

Minimal (1)

Red Sea State

Nile State

Low (2)

Moderate (3)
Substantial (4)

El Gezira State
Gedaref
Kassala State
Khartoum State
Sennar State
White Nile State
Northern Kordofan State
West Kordofan State
Blue Nile State
South Kordofan State

High (5)

NIL

Extreme (6)

NIL

General
The situation in the capital Khartoum is relatively calm with a low crime rate. Movement of personnel within
the capital is generally without incident, but staff members must use caution especially while traveling during
the hours of darkness. Traveling alone is not recommended. On occasions there are Government of Sudan
military and police check points on various routes. Recently there have been rallies and demonstrations in
various parts of Sudan including Khartoum. Travelers are strongly advised to avoid such gatherings.
Security Clearance Procedure: Security Clearance is required for UN personnel visiting Sudan on official
missions. Requests for security clearance should be submitted through TRIP at the UNDSS website https://dss.un.org seven (7) days prior to travel as per the Security Clearance Procedures and the Travel
Request Information Process (TRIP) of UNDSS Security Policy Manual. Security Clearance requests for
official missions within Sudan should be submitted through TRIP at the UNDSS website - https://dss.un.org at
least 48 hrs before the intended travel.
Technical assistance for TRIP is available at dsshelp@un.org or +1917 3679438.
Mandatory Security Training
A prerequisite for official travel by United Nations system personnel, with the exception of appointment travel,
is successful completion of all required training, including Basic Security in the Field II & Advanced
Security in the Field trainings. BSITF and ASITF certificates are valid for three years, at which point staff
members must recertify. UN staff cannot be deployed to the field duty stations outside Khartoum in high risk
areas without completion of SSAFE training. This is a mandatory country MOSS requirement.

Security Briefing
All arrivals to Sudan are to attend a mandatory security briefing within 2 working days upon arrival. The
briefing will provide arrivals with a detailed insight into security and travel matters within Sudan. The
briefings are conducted every Tuesday at 14:00 hrs in UNDSS Office at the UNDP compound. Staff members
should consult with their organization security focal point upon arrival to arrange for this briefing.
Personal Security
Every staff member is responsible for his/her personal safety and security. He/she must adhere to the security
instructions in place and keep himself/herself abreast of the security situation constantly. You are requested to
be alert and follow these simple rules during your stay at Khartoum:
Remain vigilant at all times.
Avoid traveling alone.
Avoid travel during the hours of darkness.
Restrict your movements to the main part of the city where there is a high public presence.
Be wary of people offering unsolicited services.
Respect local customs and traditions.
Avoid carrying large sums of cash on your person.
Ignore beggars and street children.
Do not leave your personal belongings unattended whether at the hotel room or in the conference room
or any other place.
Do not open your room to strangers.
Transportation and Driving
Whereas taxis and auto-rickshaws should provide safe and reliable transportation services to their clients, most
of these vehicles operating in Khartoum and most likely other states are not roadworthy. Passengers using
rickshaws and auto-rickshaws are vulnerable, the more so at night. UN personnel and their dependents are
strongly discouraged from using auto-rickshaws at all times. In Khartoum there are a number of taxi
companies that meet reasonable safety standards and can be booked by telephone, in the English language. The
names and contact numbers of these taxi companies are listed below for your convenience and information:
1.
2.
3.
4.

Spectra Limousine Coy, Tel: 0183434343

Mc. Zain (Limo trip) Coy, Tel: 0183591313
Halat Alhadeed, Tel : 0912200044
5M Company, Tel: 0183460438

Photography
All photography without a permit is forbidden in Sudan. Do not take photographs without express permission.
On occasion, even the sight of a camera has caused problems from the authorities and others. Where an official
is present, you must ask permission to photograph. It is advised to obtain such permission prior to any display
of a camera.
Local Customs
Sudan is culturally Islamic, and observes Sharia Law. Staff members are cautioned to behave in a manner
appropriate to local mores and customs. Personal dress should be modest, and public displays of affection
should be avoided. Public drunkenness is forbidden and possession of alcohol in Sudan is against the local
laws. Visitors should always note that UN staff members are not permitted to bring alcohol into the country.
Reporting
Report immediately all incidents/accidents or any information that may have impact on the safety and security
of UN staff to the UNDSS 24/7 Duty Officer +249 912392172 or UNDSS 24/7 Radio room +249 912140042.
Money
Visitors should be prepared to use cash while in Sudan. ATM facilities are only available for local accounts.
External credit cards cannot be used while in Sudan. Currency exchange offices are available at the banks in
Khartoum and other towns.

Accommodation
List of acceptable hotels in Khartoum
#
1.
2.

Name
Acropole
Al Salam Rotana

Telephone No.
Website
+249 912 306 248 http://www.acropolekhartoum.com
+249 914 838 276 http://www.rotana.com/rotanahotelandresorts/sudan/khartoum/alsa

Assaha Village
City Flats
Coral
Corinthia
German Guesthouse
Grand Holiday Villa
Hotel 45

+249 183 481 919

+249 912 307 201
+249 912 311 808
+249 912 358 364
+249 915 367 916
+249 918 084 963
+249155887777
+249 183 595 959
+249 183 588 888
+249 183 595 816
+249 183 497 249
+249 183 464 611
+249 183 287 575
+249 121 259181
+249 183 288 500
+249 183 247 006
+249 155 123 217

lamrotana

3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.

Kanon (Amarat, Street 15)

Kanon (Khartoum 2)
Lisamin Safari
Palm Flats
Paradise
Prince
Regency
Senopper
Soluxe International
Sudan Guest House

http://assaha-sudan.com/call_eng.htm
http://www.cityflats.info/index.php/contact-us
http://www.coral-international.com/1023-1000-index.html

http://www.corinthia.com/en/Khartoum/home
http://www.germanguesthouse.com/vn/hotelbooking.aspx

http://www.holidayvillakhartoum.com
Hotel45.sd@gmail.com
http://www.kanonhotel.com
http://www.kanonhotel.com
http://www.lisaminsafarihotel.com/en
N/A
N/A
http://princehotel-suites.com/princehotel
http://www.khartoumregencyhotel.com
http://www.senopperhotel.com
http://soluxeint.com/en/2010/0624/52.html
N/A

Country Code for Sudan is +249. Omit zero in brackets (0) in telephone number if dialing from
outside the country.
Emergency Numbers - Khartoum
UN Dispensary - +249 (0) 187121302
UN Physician - +249 (0) 912304070
Police Emergency
999
Fire Brigade
998
Hospitals in Khartoum
Sahiroon Hospital
+249 (0) 183-265315/16
Sudan Heart Centre +249 (0) 183-232133/37
Doctor's Clinic
+249 (0) 183-475374
Academy Medical Centre 0183-237804/05

UN Security Contact Numbers

UNDSS Khartoum, Sudan (excluding Darfur and Abyei Area of Operations):
UNDSS Khartoum 24/7 Duty Officer +249 (0) 912392172
UN Inter-Agency Radio Room +249 (0) 912140042
Mr. Ahmad Jafar, Security Advisor (SA)
Office: +249 (0) 187124001, Cell: +249 (0) 912142000
Mr. Murat Nasipkulov, Deputy Security Advisor (DSA)
Office: +249 (0) 1871240014004, Cell: +249 (0) 912106484
Mr. Elsaid Karara, Field Security Coordination Officer (FSCO)
Office: +249 (0) 187124003, Cell: +249 (0) 912304638

Mr. Moussa Arsabiev, Field Security Coordination Officer (FSCO)

Office: +249 (0) 187124002, Cell: +249 (0) 912167728
Mr. Osman Zakaria, Local Security Assistant (LSA)
Office: +249 (0) 187124005, Cell: +249 (0) 912501611
Kadugli, South Kordofan State
UN Interagency RadioRoom, Cell: +249 (0) 912177208
Mr. Elfatih Ali, Local Security Assistant (LSA)
Cell: +249 (0) 912174815
Mr. Omer Mohamed Ahmed Omer, Local Security Assistant (LSA)
Cell: +249 (0) 912147965
Ed Damazine, Blue Nile State
UN Inter-Agency Radio Room Cell: +249(0) 912167094
Mr. Azhari Banaga, Local Security Assistant (LSA), Cell: +249 (0) 912307266
Mr. Badr El Din Bob, Local Security Assistant (LSA), Cell: +249 (0) 912167093
El Obeid, Northern Kordofan State
UN Inter-Agency Radio Room Cell: +249(0) 912167242
Mr. Gamal Mustafa, Local Security Assistant (LSA), Cell: +249 (0) 912368643
Kassala, Kassala State
UN Inter-Agency Radio Room Cell: +249(0)912174203
Mr. Adil Merghani, Local Security Assistant (LSA), Cell: +249 (0) 912170249
UN Agency Security Officers
UNDP - Mr. Thomas Shannon, Cell:+249 (0) 912167073
UNHCR - Mr. Patrick McKenna, Cell:+249 (0) 915043213
UNICEF Ms. Abhilasha Bisht, Cell:+249 (0) 912177291
WFP - Mr. Simon Brady, Cell:+249 (0) 912167128
UNISFA Security Office in Abyei:
Mr. Dirk Van Der Bank, Chief Security Advisor (CSA),
Office: +3908311808869, Cell: +249 (0) 912178321
UNISFA Security Duty Officer in Abyei, Cell: +249 (0) 901231296
UNISFA Security Office in Kadugli:
Mr. Felipe Derla, Mission Security Officer, Office: +3908311803678, Cell: +249 (0) 920045573
UNAMID Security in Darfur - El Fasher
Mr. Filipo Tarakinikini, Chief Security Advisor (CSA), Cell: +249 (0) 912 506522
Mr. Saleh Tembo, Deputy Security Advisor (DSA), Cell: +249 (0) 912175678
UN Inter-Agency Radio Room, Cell: +249(0)912170725
UNAMID Radio Room, Cell: +249(0)922410208
UNAMID Khartoum Security Liaison Office
UNAMID Radio Room, Cell: +249(0)922410547
Mr. Akm Sufiul Anam, OIC/FSCO, Cell: +249 (0) 912538356
Mr. Gela Gabichvadze, Security Officer, UNAMID
UNAMID Emergency center, Cell: +249 (0) 922410547