KIMBERLY WHITMAN 600 Old Street Road, #A214

Trevose, PA 19053
Phone: 215-942-7813
E-mail: kimskleine@yahoo.com
EMPLOYMENT
10/07- Dispatcher, Citadel Security Systems, Holland, PA
present Duties include monitoring of incoming burglar and fire alarms, and other signals, from
residential and commercial customers; dispatching police or fire services as warranted;
following up with customers and public services on dispatch situations; taking incoming
calls from customers; troubleshooting alarm systems; assisting the billing department;
and maintaining and updating customer records in the company’s database.
7/07-10/07 Medical Office Assistant, Ann’s Choice Retirement Community, Warminster, PA
Assisted podiatrist with conducting exams of patients, setting up medical implements,
serving as office receptionist greeting and helping elderly patients, scheduling
appointments and making reminder phone calls.
2004.2006 Medical Event Coordinator, Euro RSCG Life Meeting Planning Center, Trevose, PA
Coordinator for firm that organizes medical conferences for pharmaceutical companies;
scheduled doctors as speakers and recruited attendees for events by fax, e-mail, and
phone. Made reminder and follow-up calls. Maintained database of conference info,
coordinated speakers' pay schedules, recorded and verified speaker payment data.
Researched physician backgrounds for speaker recruitment, coordinated event expenses
and billing, researched potential sponsors, acted as liaison with pharmaceutical reps to
schedule events. Assisted team leader, distributed and recorded tasks for temps.
2002-2004 Project Administrator, Pharmaceutical Resource Solutions (PRS), Horsham, PA
Developed guidelines for Medicis Fulfillment project, took inbound calls from
physicians to determine if a drug rep was available to provide professional samples;
would match practices with local reps. Maintained regular phone contact with drug reps.
Arranged for practices to receive samples by mail. Recorded and verified receipt of
shipments. Was responsible for validating physicians’ state licenses and locations.
2000-2002 Panel Administrator, IMS Health, Blue Bell, PA
Maintained panel of physicians for the National Disease Index (medical study
conducted by mail). Called physicians around the country to recruit participation for the
study. Also made follow-up calls to participating doctors to obtain study results. Was
responsible for mailing study materials to doctors and recording their responses. Also
handled validation of physicians’ state licenses and locations.
1998-2000 Operator, Allied Bond & Collection Agency, Trevose, PA
Took approximately 300 inbound calls daily using switchboard and computer.
Was responsible for routing clients to proper agents for collections.
1998 Data Transcriber, Internal Revenue Service, Philadelphia, PA
Transcribed and processed 1040 tax documents using in-house system.
1998 Editor, James Michener Art Museum, Doylestown, PA
Researched artist archives for new wing of museum; edited text for museum’s touch-
screen interactive computer program; verified accuracy of artists’ information.