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Sub-jobs
Events
10.
As a university student, your institutions social principles and
practices reflect on you, as a stakeholder, in the organization.
Therefore, it is your right to question how these practices should be
evaluated in relation to the social issues that the school is addressing.
If your university provides job-share programs, builds a day-care
facility, and only uses recycled paper, it could be said to be
________.
fulfilling its social obligation
socially image conscious
socially responsive
socially aware
11.
as
12.
Which of the following is considered a major process flow
structure?
Lean Manufacturing
Project
Lead Time
Fabrication
13.
An example of control criteria that can be used in any situation is
________.
employee satisfaction
average time to process paperwork
client requests completed per hour
number of calls taken per day
14.
What can affirmative action assist organizations in achieving that
diversity initiatives cannot?
Maximizing creativity
Maximizing workforce commitment
Correcting specific problems of the past
15.
Increased productivity
Adoration of a charismatic leader by followers can lead to
greater understanding of the company mission
difficulty in developing a successor
a competitive work environment
limiting suggestions of fixes and improvements
16.
Which of the following is considered an organizational blueprint,
which prescribes the quantity and time frame for when each end
product will be assembled?
WBS (Work Breakdown Structure)
MRP (Material Requirements Plan)
ERP (Enterprise Resource Planning)
MPS (Master Production Schedule)
17.
In performing a SWOT analysis, which of the following would be
considered as a threat?
Lack of a strategic plan
Competitors
Recognized brand
Increased product demand
18.
When an employee volunteers to run a canned food drive, this is
an example of
employee happiness
employee productivity
organizational citizenship behavior
job satisfaction
19.
Conflicts can be resolved by withdrawing from them or
suppressing them. This conflict-management technique is known as
________.
compromising
forcing
accommodating
avoiding
20.
Sam Meyers manages a telemarketing call center. He has 20
employees working for him who are displeased with the way he yells
and threatens to terminate them for what they see as small issues.
Which kind of power is Sam using to get the job done?
Reward power
Referent power
Coercive power
Legitimate power
21.
In _____, workers have been fired for refusing to quit smoking, for
living with someone without being married, drinking a competitors
product, motorcycling, and other legal activities outside of work.
invasion of privacy
lifestyle discrimination
defamation
constructive discharge
22.
Mary arrives at her new job. Before she can begin actually doing
the work, she must complete a series of activities including role playing
and virtual reality interactions. What type of training method does
Marys new employer use?
Simulation
Information presentation
On-the-job training
Organizational development
23.
Which of the following is one of Dr. Eli Goldratt's rules of
production scheduling for optimized production technology?
Utilization and activation of a resource are not the same.
If you lose an hour at a bottleneck it is better than making scrap.
An hour saved at a bottleneck operation does not increase the
process flow.
Do not allow bottlenecks to govern the flow of the line.
24.
Demings PDCA (plan, do, check, and act) cycle underlies what
inherent Six Sigma principle?
Standard deviation
Project management
Control charting
Continuous improvement
25.
25.________ refers to an individuals belief that he or she is
capable of performing a task.
Emotional contagion
Self-determination
Self-efficacy
Affect intensity
26.
26.____________ is the biggest hurdle to overcome in a pay-forperformance plan.
Inflation
Merit-pay increases
Salary cap performance level
Compensation equation
27.
In order to make their firm a learning organization, managers
should
avoid the use of cross-functional teams
penalize mistakes
reinforce interdependence and reduce boundaries
increase the degree of departmentalization
28.
During the implementation of a project, which of the following
should be the primary focus of a consulting firm?
People management skills
Application of the learning curve theory
The correct project software
Tools and materials availability
29.
The concept that some leadership attributes will work in some
situations but not in others can be described by the
leadership effectiveness theory
behavioral theory
contingency theory
tactical theory
30.
Which of the following statements is true with regard to the
effectiveness of tactics?
All tactics are equally effective with regard to upward influence.
Individuals from collectivist cultures are typically more likely to use
soft tactics that reflect personal power.
Soft tactics are less effective than hard tactics when used
individually
The combination of a soft tactic with reasonable persuasion is more
effective than a combination of two hard tactics.
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