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From time to time SAP does modifications to the various objects of its R/3 software and makes the

modifications available to the customers in form of support packs and CRTs. Customers are required
to check for the latest updates on the changes being made by SAP to its software and accordingly
apply them at their installations. The support packs and CRTs are made available by SAP on their
mySAP.com Marketplace site (earlier known as SAP Net) http://service.sap.com.
The following is procedure to show you step-by-step process of applying different support packages
into your system.

It is always advisable to first verify the SPAM/SAINT version in the system.

If you do not have, download the latest SPAM/SAINT package.

There are certain support packages, which require certain level of SPAM/SAINT. For such
packages, you first have to update the SPAM/SAINT
SPAM/SAINT update and support packs are applied through Transaction code SPAM.

The SPAM/SAINT updates and support packs files are .CAR (compressed archive) files,
which need to be unpacked. Each CAR files is an archive of two files.

Supports packs for Applications area (i.e. changes made to the objects of various functional
modules of SAP) are also known as HOTPACKS

What Is a Support Package?

A Support Package is a quantity of corrected SAP objects. Support Packages Are required to
correct errors in various components. This is done by replacing erroneous objects with corrected
versions of these objects.

Each software component has a separate sequence of Support Packages. The following list
contains the technical names of a number of components and the notation for their Support
Packages:

COP (Component Package)

SAP_APPL (SAP R/3 Support Package)


Naming conversion of SAP_APPL is SAPKH<rel><no>
SAP_APPL Stands sap application platform
SAP_BASIS (Basis Support Package)
Naming conversion of SAP_BASIS is SAPKB<rel><no>
SAP_BASIS Stands sap basis component
SAP_ABA (Application Interface SP)
Naming conversion of SAP_ABA is SAPKA<rel><no>
SAP_ABA Stands sap cross application component
SAP_HR (SAP R/3 HR Support Package)
Naming conversion of SAP_HR is SAPKE<rel><no>

SAP_HR stands human resources


SAP_APO (APO Support Package): SAPKY<rel><no>
SAP_BW (BW Support Package): SAPKW<rel><no>
SAP_CRM (CRM Support Package): SAPKU<rel><no>
SAP_SRM (SRM Support Package): SAPKU<rel><no>
SAP_SEM (SEM-BW Support Package): SAPGKS<rel><no>

Why Support packages are required


1.
2.

3.

A support packages is a quantity of corrected SAP objects.


Support packages are required to correct errors in various components. This is done by
replacing erroneous objects with corrected versions of these objects.
Each software component has a separate sequence of Support Packages.

Prerequisites of Support Packages:


1.

Login to 000 client with user like DDIC.

2.

Support packages and patches are applied in T-code SPAM (support package manager)

3.

No aborted packages should be available in the system.

4.

Download the support packages from marketplace.

5.

Always use the updated SPAM & SAINT versions to Apply Support Packages.

6.

There should be enough space in EPS directory to hold support directory.

7.

There should be at least two background processes reserved for this process.

8.

9.

Functional and technical consultants should be around for applying changes to data dictionary
elements and repository objects.
Take the database backup before going to apply support packages.

10.

In order to avoid network congestion the files which are more than 10MB has to be applied
through application server. Patches which are less than 10MB can be applied through front end

11.

There should be enough space in table space in the table spaces (DB02),it should not be
above 90%.

12.

Apply patches in the sequence defined in the composite note. Patches can be applied
individually or bundled together.

13.

Patches cant be reverted by consultants, only SAP can revert patches by developing a
negative patches if required.

14.

Schedule the downtime before going to apply support packages.

15.

Go through the composite note and document the sequence and CRT.

16.

Observe the system behavior.

17.

Check STMS configuration before going to apply support package.

18.

Before going to apply support package we need to check either any side effects if we apply
the patch.

Procedure
The support packages are needed to be applied to the system depending on the requirement from
functional and technical consultants support package can make changes to objects are data
dictionary level or at repository level. It requires to be applied during non-peak hours. It provides
enhanced functionality. Sap recommended applying patches for the known problems.