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Cover Page

2011 Premium 3D Plasma TV


Technical Guide and Troubleshooting Flowchart
2011- Plasma FHD TV (14th Generation)
Applies to models:
TC-PXXGT30
TC-PXXVT30

Panasonic National Training


Panasonic Service and Technology Company
TTG110901CP

Prepared by
Cesar Perdomo
Panasonic Service and Technology Company
National Training

"HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Copyright 2009 by Panasonic Service and Technology Company
All rights reserved. Unauthorized copying and distribution is a violation of law.

Warning
This service information is designed for experienced repair technicians only and is not designed for use by the
general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in
attempting to service a product. Products powered by electricity should be serviced or repaired only by
experienced professional technicians. Any attempt to service or repair the product or products dealt with in this
service information by anyone else could result in serious injury or death.

Table Of Contents

Content
2011 Series Line Up And Available Sizes
Features
2011 Premium 3D PDP Line up And Feature Comparison
New Technical Features
Charging the 3D Glasses
Connection (Mini Adapters)
Boards Layout
Connections (Mini Adapters Part Number)
Service port (M3 mini Jack) Specifications
2011 PDP Extension Cable list (GT30 series)
2011 PDP Extension Cable for A board (GT30 series)
2011 PDP Extension Cable for P board (GT30 series)
2011 PDP Extension Cable list (VT30 series / FHD)
SOS Detect Circuit
SOS Detect Circuit Schematic (TC-P50G30)
SOS Detect Circuit Schematic (TC-P55VT30)
Voltage Distribution
Power Supply Voltage Distribution (TC-P50GT30)
Power Supply Voltage Distribution (TC-P55VT30)
Signal Processing
GT30 Models Video Signal Flow
VT30 Models Video Signal Flow
Signal Processing Circuit (GT Series)
Signal Processing Circuit (VT Series)
Boards Layout
PCB Part List
SOS Detect Circuit (Shutdown)
Cautions
Power LED Error Code Definition (1 of 2)
Power LED Error Code Definition (2 of 2)
Boards Layout
SOS Blinking Codes/Troubleshooting Flowchart
Troubleshooting Solid Red LED Shutdown Failure
Behavior Comparison Between 2009/2010 and 2011 Models
When Shorted Vsus, Vda, or P15V
Solid Red LED Error Code (Locked Mode)
Troubleshooting Solid Red LED Failure (Locked Mode)
Troubleshooting 1 Blink Failure
Troubleshooting 4 Blinks Failure
4 Blinks Error Code (Abnormality of Power Supply Output )
Troubleshooting 4 Blinks Failure
Troubleshooting 6 Blinks Failure

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Content
6 Blinks Error Code Circuit Explanation
6 Blinks Error Code (SC Energy Recovery Circuit
Abnormality)
Troubleshooting 6 Blinks Failure
Troubleshooting 7 Blinks Failure
7 Blinks Error Detect Circuit
Quick Procedure To Check For Short or Low Resistance
Condition of the Vsus, Vda, and P15V Lines
Troubleshooting 7 Blinks Failures (GT and VT Series)
Detailed Troubleshooting Procedure for Shorted Vda
VFO/VSCN_F and VF_5V Resistance Test (46, 50, and 55
FHD (S30 and ST30))
VFO/VSCN_F and VF_5V Resistance Test (50~65 Slim
Models (GT30 and VT30))
SU-SD boards Isolation Procedure
Troubleshooting 8 Blinks Failure
8 Blinks Error Code
8 Blinks Error Detect Circuit
8 Blinks Error Detect Circuit
Troubleshooting 8 Blinks Failure
Troubleshooting 9 Blinks Failure
9 Blinks Error Code
Troubleshooting 9 Blinks Failure
Troubleshooting 10 Blinks Failure
Troubleshooting 10 Blinks Failure
Troubleshooting 10 Blinks Failure
Troubleshooting 11 Blinks Failure
11 Blinks Error Detect Circuit (Fan SOS)
11 Blinks Error Code Explanation
Troubleshooting 11 Blinks Failure
12 Blinks Error Code
Troubleshooting 12 Blinks Failure
13 Blinks Error Code
14 Blinks Error Code
Troubleshooting No Power/Dead Unit
Troubleshooting No Power/Dead Unit (Power LED is Off)
Quick Procedure To Check For Short or Low Resistance
Condition of the Vda Line
TVs Behavior After Connectors Removal
Procedure to Check The Power Supply (Without Any Load)
Procedure to Check The Power Supply (Without Any Load)

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68
69
70
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72
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2011 Series Line Up And Available Sizes


FHD Premium 3D

FHD Deluxe

FHD Core

FHD Leader

FULL HIGH DEFINITION (1080p)

HD Leader
HD (720p)

VT

GT

ST

Series

Series

Series

Series

Series

Full
Gradation

Horizontal
Gradation

Piano Black

(Full Back-cut)

(Partial Back-cut)

One Sheet
of Glass

65

55

HIGH END

Thin Metal
Bezel

65

60 55 50

65 60 55

60

50 46

42

50 46 42

50 46 42
LOW END

Slide 4

Features

Slide 5

2011 Premium 3D PDP Line up And Feature Comparison

Slide 6

New

New Technical Features

2 new technical features have been added to the 2011 models to assist the service technicians speed up the
repair process.
The ability of the power LED to match the number of blinks of the first and last SOS blinking codes
detected by the TV as listed on the SELF Check menu.
The delaying of the power LED blinking reaction by 10 seconds when the SC/SN board is isolated.
The power LED can be forced to duplicate the number of blinks of the first and last SOS conditions detected by the TV.
This can be done while the power LED is blinking after a shutdown condition has occurred.
Procedure:
To duplicate the number of blinks of the last SOS detected.
While the power LED is blinking, press the VOL+ on the remote control once to make the power LED blink the same
number of times as the last blinking code detected by the TV.
To duplicated the number of blinks of the first SOS detected.
Press the VOL- once to make the power LED match the number of blinks of the first SOS blinking code detected.

Last

PTCT:

SOS History as
shown on the
Self Check
menu

3rd
occurrence
before last

1st.
occurrence
after shipment

0a . 0a . 0a . 0a . 06

Before
last

2nd.
occurrence
after shipment

Press VOL+ to see the


last SOS detected
Press VOL- to see the first
SOS detected

This can help in determining if the symptom shown by the


TV when it first failed (Most likely during operation), has
changed to another blinking code when checked by the
service technician.
Slide 7

Charging the 3D Glasses


1.
2.
3.
4.
5.
6.
7.

Turn off the TV.


Set the 3D Eyewear power switch to OFF.
Connect the 3D glasses to the TV as shown in the diagram below.
Turn on the TV.
The indicator LED on the glasses lights red, and charging starts.
When the LED turns off, charging is complete. (Approximately 2 hours
required)
Turn off the TV and remove the charging cable.

Note: Turn on the TV when charging the 3D glasses. The battery will not be charged when the television power is off.
Slide 8

Connection (Mini Adapters)

Slide 9

TC-P55VT30

Boards Layout

Slide 10

Connections (Mini Adapters Part Number)


Part # K1TYYYY00158

Part # K7CXGYC00002

Part # K2KYYYY00136

Part # K1HY20YY0007

Part # K2KYYYY00137

Part # K1HY03YY0013

Part # K2KYYYY00138

Antenna adapter K1TYYYY00158


VIDEO adapter K2KYYYY00136
Component adapter K2KYYYY00137
Audio adapter K2KYYYY00138
Optical adapter K7CXGYC00002
PC adapter K1HY20YY0007
RS232C adapter K1HY03YY0013

Note: Mini adapter manufactured for other companies may not be comparable with Panasonic TVs
Slide 11

Service port (M3 mini Jack) Specifications


The Service port (M3 mini Jack) on the following TVs can use as the RS232C terminal which is a
standard computer SERIAL interface.
Note: This operation system should be used by the certified professional dealer.
PC Control of the TV
The TV can be controlled by a personal computer when connected through an RS232C/ M3 mini jack
conversion cable (not supplied).
The computer will require software which allows sending and receiving of control data through its
SERIAL port.

Slide 12

2011 PDP Extension Cable list (GT30 series)


Model : TC-P50 / 55 / 60 / 65 GT30

Slide 13

2011 PDP Extension Cable for A board (GT30 series)

Slide 14

2011 PDP Extension Cable for P board (GT30 series)

Slide 15

2011 PDP Extension Cable list (VT30 series / FHD)

Slide 16

SOS Detect Circuit

Slide 17

SOS Detect Circuit Schematic (TC-P50G30)


1

Vsus
Vsus pulse

SC2

ENERGY
RECOVERY

SC41

VF_G

SC20
15V

Vscn/ (6X) SOS


Vda/ DETECT
15V_F
/5V_F

SD11

P15V

29
30

35

21

15

20

SOS6

16

SOS7

SOS7
18

UHZ

SC50

A6
A SOS4

13

10,11

13

10,11

3.3V

Vsus Vsus pulse


1

7
7

5V

P3V/SUB3.3V

D16253

15V
(8X) SOS
DETECT

P5V/SUB5V

SS61

SOS10(3)
SOS10(5)

PANEL_

ENERGY
RECOVERY

12 SOS(6-9) AH16

SD42

SD

P6

SS11

P11

F15V

P15V

Vsus

P5V

SOS6

15V_F/5V_F
SU/SD conn.
DETECT

A20

6
7

Vscan
DETECT
SC42

Vda

P2

D16583

SU11

SS

TUNER SUB ON

SU41

SC

PANEL MAIN ON

SU

18

VF_G

UHZ

1
2

SS66

PEAKS-LDA3

IC5000

10

SOS8

IC9300

18 UHZ

17

P5V
FAN_
SOS

Discharge
Control

ANALOGASIC

SOS8

TC-P50GT30

IC8000

11

SOS9

1,2

SS33

C_3.3V
_DET

19
20

A31

P5V

P3.3V

53

20

A32

A8

A40

P3.3V

C10 C20
54,55

C1

40

39

38

C2

C21

55

C26

C36

28

25
26

56

C31
P3.3V

C3
Slide 18

SOS Detect Circuit Schematic (TC-P55VT30)


1

Vsus
Vsus pulse

SC2

ENERGY
RECOVERY

SC41

VF_G

SC20

SD11

15V

Vscn/ (6X) SOS


Vda/ DETECT
15V_F
/5V_F

P15V

29
30

35

21

15

20

SOS6

16

SOS7

SOS7
18

UHZ

SC50

A6
A SOS4

13

10,11

13

10,11

3.3V

Vsus Vsus pulse


1

7
7

5V

P3V/SUB3.3V

D16253

15V
(8X) SOS
DETECT

P5V/SUB5V

SS61

SOS10(3)
SOS10(5)

PANEL_

ENERGY
RECOVERY

12 SOS(6-9) AH16

SD42

SD

P6

SS11

P11

F15V

P15V

Vsus

P5V

SOS6

15V_F/5V_F
SU/SD conn.
DETECT

A20

6
7

Vscan
DETECT
SC42

Vda

P2

D16583

SU11

SS

TUNER SUB ON

SU41

SC

PANEL MAIN ON

SU

18

VF_G

UHZ

IC5000

IC9300

18 UHZ

17

10

1
2

Discharge
Control

SOS9
SOS9

FAN_
SOS11

A31

SOS8
P5V
1,2

C_3.3V IC9500
_DET
Discharge
Control

19
20
1

P3.3V

53

SS66

PEAKS-LDA3

ANALOGASIC

SOS8

TC-P55VT30

IC8000

11

A32

P5V

20

SS33

SOS8

A40
A8

P3.3V

C10 C20
54,55

C1

40

39

38

C2

C21

55

C26

C36

28

25
26

56

C31
P3.3V

C3
Slide 19

Voltage Distribution

Slide 20

Power Supply Voltage Distribution (TC-P50GT30)

A6
+15V

13

3rd

+15V_S 15

IC5607
Reg
Reg
P15V _fan
_fan
SOUND15V
/SOUND15VR

P15V(to A20)
A8
1 To Fan
4
7
10

TV_SUB_ON

1.1V
1.1V

STB5V

SUB3.3V / P3.3V

3rd
2nd

RESET
RESET
3.3/1.8V
3.3/1.8V
9V
9V

PA5601
use)

Add to ST30

IC8902
EEPROM
EEPROM

SUB3.3V / P3.3V

IC8900
Flash
Flash ROM
ROM
IC3900

Peaks
Peaks LDA3
LDA3

STB1.2V

iPod
iPod
Authentication
Authentication

VDDSD18V33V

JK8650

P15V

IC8601
Ethernet
Ethernet

4 SD card

A20

SUB9V

1.5V
1.5V

IC8701
5V
5V
PA5900
use) IC5900
5V
5V
PA5440
use) IC5350
5V
5V

IC8201
DDR3
DDR3
HDMI3.3V/HDMI_SW3.3V
IC4700
HDMI
HDMI SW
SW

SUB5V / P5V
IC5901
IR
IR for
for 3D
3D
LEDDRV5V
USB5V

29

A40
20

A32
SUB5V / P5V

IC9400/01/02
Buffer
Buffer

55

A1

IC8532
USB_SW
USB_SW

SUB_AI_3.3V
JK8533

IC8531
USB_SW
USB_SW

To SS

19

IC5251
3.3V
3.3V

To SC

IC3001
VV // A
A
SW
SW

SUB9V

3.3V
3.3V

A31

53

SUB1.2V
SUB1.5V

30

IC8200
DDR3
DDR3

IC8706
F15V / DCDCIN

TC-P55GT30

IC3753
Temp
Temp Sense
Sense

STB_RST

11

2nd

EEPROM
EEPROM

IC8000

1.2V
1.2V

10

SUB1.8V

STB3.3V

IC8100

F+15V

Picture signal

IC9304

TU4801
TUNER
TUNER

IC5606
SW
SW Reset
Reset

1.2V
1.2V

SUB5V

IC8702
1.8V
1.8V
IC8901
EEPROM
EEPROM

3.3V
3.3V

1st

IC9300 LP1
LP1
Discharge
Discharge control
control
Sub-field
Sub-field Conv.
Conv.

P2.5V

3.3V
3.3V

IC5000

IC9820
2.5V
2.5V

7
STB5V

P1.1V

F15V / DCDCIN

IC4900
AMP
AMP

PANEL_MAIN_ON
1

IC9860

1 USB
JK8532
1 USB

STB3.3V

LED
3 Remote

IC9501
Buffer
Buffer
JK8531

IC8607
USB_SW
USB_SW

1 USB

Slide 21

TC-P55VT30

IC9860
< Power Supply Distribution
>

(TNPH0913**)
P1.1V_S
Power
Voltage
Distribution
(TC-P55VT30)
1.1V
P15V(to A20) Supply
1.1V

A6
+15V

3rd

IC5607
13
Reg
Reg
P15V _fan
_fan

+15V_S 15

SOUND15V
/SOUND15VR

A8
1 To Fan
4
7
10

1.1V
1.1V

3.3V
3.3V

2nd
IC5000

1st
SUB5V

1.2V
1.2V

STB1.2V

9V
9V

VDDSD18V33V

PA5601
use)

1.5V
1.5V

Add to ST30

IC8900
Flash
Flash ROM
ROM

Peaks
Peaks LDA3
LDA3

IC8701
5V
5V

PA5440
use) IC5350
5V
5V

P15V

IC3900

JK8650

iPod
iPod

A20

Authentication
Authentication

IC8200
DDR3
DDR3

30

IC8601
Ethernet
Ethernet

1
2

SUB1.2V

53

IC8201
DDR3
DDR3

SUB1.5V

IC3001
VV // A
A
SW
SW

SUB9V
IC8706

F15V / DCDCIN

PA5900
use) IC5900
5V
5V

Add to GT30

IC8902
EEPROM
EEPROM

SUB9V

11

2nd

IC3753
Temp
Temp Sense
Sense

4 SD card

1.2V
1.2V

10

SUB3.3V / P3.3V

STB_RST

IC8100

F+15V

EEPROM
EEPROM

IC8000
STB3.3V

3.3/1.8V
3.3/1.8V

SUB1.8V

Picture
signal

IC9304

3.3V
3.3V

RESET
RESET

TU4801
TUNER
TUNER

IC5606
SW
SW Reset
Reset

STB5V

IC8702
1.8V
1.8V

IC8901
EEPROM
EEPROM

3rd

IC9500 LP1
LP1
Discharge
Discharge control
control
Sub-field
Sub-field Conv.
Conv.

SUB3.3V / P3.3V

IC3002
232C
232C Driver
Driver

TV_SUB_ON

P2.5V

2.5V
2.5V

F15V / DCDCIN

IC4900
AMP
AMP

PANEL_MAIN_ON

STB5V

IC9820

IC9830

IC4901
AMP
AMP
1

P1.1V_M

IC9300 LP1
LP1
Discharge
Discharge control
control
Sub-field
Sub-field Conv.
Conv.

3.3V
3.3V

HDMI3.3V/HDMI_SW3.3V
IC4700
HDMI
HDMI SW
SW

SUB5V / P5V
IC5901
IR
IR for
for 3D
3D
LEDDRV5V
USB5V

A31

IC8532
USB_SW
USB_SW

1
A40

19
A32

SUB5V / P5V

55

IC9400/01/02
Buffer
Buffer

A1
1

SUB_AI_3.3V
JK8533

IC8531
USB_SW
USB_SW

To SC

20 To SS

IC5251
3.3V
3.3V

29

1 USB
JK8532
1 USB

STB3.3V

LED
3 Remote

IC9501
Buffer
Buffer
JK8531

IC8607
USB_SW
USB_SW

1 USB

Slide 22

Signal Processing

Slide 23

GT30 Models Video Signal Flow


Serial data
LVDS

USB1/2/3

Antenna
terminal

TU4801
TU4801
TUNER
TUNER

IC3001
IC3001

IC8000
IC8000
(Peaks
(Peaks LDA3
LDA3
/sLD2)
/sLD2)

AV1
Monitor out

PC
terminal

Video
Video
Switch
Switch

Resize
Resize
IP
IP conv.
conv.

Compo
nent1,2

IC9300
IC9300
Sub-field
Sub-field
Conv.
Conv.
Discharge
Discharge
control
control
Test-pattern
Test-pattern

RGB data timing

OSD

HDMI1/2

HDMI3/4

IC4700
IC4700
HDMI_SW
HDMI_SW

Scan control

IC5901
IC5901
IR
IR for
for 3D
3D
eyewear
eyewear

LAN
SD card

Sustain control

Analog
Slide 24

VT30 Models Video Signal Flow


LVDS

Serial data

USB1/2/3

Antenna
terminal

TU4801
TU4801
TUNER
TUNER

IC3001
IC3001

IC8000
IC8000
(Peaks
(Peaks LDA3
LDA3
/sLD2)
/sLD2)

AV1
Monitor out

PC
terminal

Video
Video
Switch
Switch

Resize
Resize
IP
IP conv.
conv.

Compo
nent1,2

OSD

IC9500
IC9500
Sub-field
Sub-field Conv.
Conv.
Discharge
Discharge
control
control
Test-pattern
Test-pattern
IC9300
IC9300
Sub-field
Sub-field Conv.
Conv.
Discharge
Discharge
control
control
Test-pattern
Test-pattern

RGB data timing

RGB data timing

HDMI1/2

HDMI3/4

IC4700
IC4700
HDMI_SW
HDMI_SW

Scan control

IC5901
IC5901
IR
IR for
for 3D
3D
eyewear
eyewear

LAN
SD card

Analog

Sustain control

Slide 25

Signal Processing Circuit (GT Series)

Slide 26

Signal Processing Circuit (VT Series)

Slide 27

TC-P55VT30

Boards Layout

Slide 28

PCB Part List

Slide 29

SOS Detect Circuit (Shutdown)


When an abnormality occurs in the unit, the SOS Detect circuit is triggered and the TV shuts
down. The power LED on the front panel will flash a pattern indicating the circuit that has failed.

Slide 30

Cautions

If the power LED continues to blink even after the TV is unplugged, press and hold the power switch
on the TV for a few seconds until the LED turns off.
Some steps require removal of connectors and sometimes PC boards removal. Do not allow the TV to
run for more than 30 seconds while connectors or boards are disconnected.
NOTE: When taking voltage reading, place your meters probe on the test point or pin indicated before
connecting the TV to the AC line. The voltage you intent to measure may only appear for a brief
moment.

Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off
and unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting
the cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.

Slide 31

Power LED Error Code Definition (1 of 2)


POWER LED
ERROR
CODE

CIRCUIT MONITORED

NO BLINLK
SOLID RED

LSI Error

1 BLINLK

Panel Information SOS


PD5 Start-up SOS

4 BLINKS

Power Supply output


voltages

6 BLINKS

SC Energy Recovery Circuit

7 BLINKS

Scan Drive Circuit and


Connection between the SC
board and the SM(SU/SD)
board.

8 BLINKS

Sustain Drive Circuit and


Connection between the SS
board and the Panel.

CONDITIONS TRIGGERING
THE SHUTDOWN
Shorted Vsus
Shorted Vda
Shorted P15V
Communication problem between the System CPU
(IC8001) and the Panel CPU (IC9003)
Regulation issues with any of the voltages output from the
power supply.
Wrong diagnostic by the A board
An increase or reduction of the Energy Recovery Circuit
output (MID).
Open connection of the P15V line between the P and A
board.
Open connection between any of the ribbon cables on the
C boards and the A board.
Open connection between the ribbon cable/cables
interconnecting the C boards.
Wrong diagnostic by the A board.
Missing Vsus.
Abnormality of the scan circuit output, the 15V_F, the
scn_pro, and Vscn circuit.
Loose or open Connection between the SC board and the
SM(SU/SD) board (SC41, SC42, SC46).
Open or loose connection between connectors SC2/P2
Wrong diagnostic by the A board
Defective Panel
Abnormality of the Sustain drive circuit.
Open or loose connection between the SS board and FPCs
from the panel (SS61, SS64, SS21, SS24, and SS58).
Open or loose connection between connectors C10/C20
Open or loose connection between A20 and SC20.
Wrong diagnostic by the A board

LIST OF BOARDS POSSIBLY CASUSING THE FAILURE


MOST
COMMON

2ND

OCCASIONALLY

RARELY

SC - SS

Panel

SC

SC

SUSD/SS

Panel

SS

Panel

C2

Note: When connector SC20/A20 is disconnected on the 2011 models, the TV shuts down with 8 blinks. When
this is done on the 2009 and 2010 models, the TV shuts down with 6 blinks.
Slide 32

Power LED Error Code Definition (2 of 2)


POWER LED
ERROR
CODE

CIRCUIT MONITORED

9 BLINKS

DCC Discharge Control


Circuit

10 BLINKS

SUB5V SUB3.3 F15V


Tuner Power Down

12 BLINKS

AUDIO AMP

13 BLINKS

Communication error
between Stby section and
Main processor within the
Peaks SLD/LDA IC

14 BLINKS

This code is triggered if there


are abnormalities during data
exchange with the standby
CPU ROM.

CONDITIONS TRIGGERING
THE SHUTDOWN
Failure of PD4 IC9300 (Discharge control)
Abnormalities of the F+15V and derivate Sub-voltages.
Reasons:
The P board is not generating the F+15V
SUB Voltages are affected by the K board or by
metal object present in the SD card slot..
Wrong diagnostic by the A board.
Abnormalities of the Audio AMP
Pinched speaker wire.
Wrong diagnostic by the A board.
Abnormal operation of the Peaks SLD/LDA IC
Wrong diagnostic by the A board.
No F15V connected to the A board at plug-in (Open
connection of both pins 10 & 11 between P6 and A6)
Shorted F15V developed after the TV is up and
running.
Holding the power switch for over 5 seconds after the
unit has gone into shut down and its in lock mode with
the power LED solid red (Note: the LED stays on if the
power button is momentarily pressed).

LIST OF BOARDS POSSIBLY CASUSING THE FAILURE


MOST
COMMON

2ND

OCASSIONALLY

RAREALLY

A- P

Slide 33

TC-P55VT30

Boards Layout

Slide 34

SOS Blinking Codes/Troubleshooting Flowchart

Slide 35

Troubleshooting Solid Red LED


Shutdown Failure

Slide 36

Behavior Comparison Between 2009/2010 and 2011


Models When Shorted Vsus, Vda, or P15V
NOTE: Unlike the 2011 lower-end models, the result of a shorted Vsus, Vda, or P15 is not a Solid-Red-LED for GT and VT
modes. This condition will only occur when the F15V is missing while the TV is on.

Behavior Comparison Between 2009/2010 and 2011 Models When Shorted Vsus, Vda, or P15V

Year

2009/2010

Series

All Models

2011

X S ST

GT - VT

Locked Solid Red


LED

7 Blinks

Vsus

Shorted

Vda

P15

4 -7 -10 Blinks
Locked Solid Red
LED
(14 Blinks, If TV is Turned On
After the 2nd Relay Click)

Dead (LED is Off)

Slide 37

Solid Red LED Error Code (Locked Mode)

New

NOTE: Unlike the 2011 lower-end models, the result of a shorted Vsus, Vda, or P15 is not a Solid-Red-LED for GT and VT
modes.

These conditions can cause the TV to shutdown while the power LED stays on (Solid
red)
1.

Missing F15V while the TV is on

2.

Open connection between pins 10 and 11 of connectors P6 and A6.

Wrong diagnostic by the A board

Cautions: Disconnect the AC Power prior to making any disconnection or connection.


If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few
seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin indicated before
connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is
shutting down, expect the voltage to only come up a couple of seconds.)

NOTE: When taking voltage reading, place your meters probe on the test point or pin indicated before connecting the TV
to the AC line. The voltage you intent to measure may only appear for a brief moment.

Slide 38

New

Troubleshooting Solid Red LED Failure (Locked Mode)

To confirm that the TV is on Locked Mode, 1st, press the power switch to turn on the TV, then when the LED turns on, press the power switch to turn
the TV off. If the LED stays on, the TV is on Locked Mode but if the LED goes off, then the symptom is different (Like no video or black screen).

Blink
Code

List of boards likely to cause this symptom.


Main Suspect

2nd

3rd

Solid Red

SC - SS

4th

5th

6th

7th

Start Here
Check connections between connector P6 on the P board and A6 on the A board. If the problem persists, unplug the TV and disconnect SC20, SS33,
and C10/C20. Reconnect the TV and turn the power on. Then, after the power LED turns on, press the power switch again to turn the TV off.

No
Power LED stays on

Unplug the TV and reconnect it.


Turn the power on and measure the
voltage on pin 10 of connector P6.

Yes

No

Did the
TV turn
off?

Yes

Note 1: Remove
connector P35 from
the P board before
reconnecting C10/C20.
Then reinstall P35
after C10/C20 is
reconnected.

Is there 15V
present?

Replace the P
board

Unplug the TV and reconnect


SC20 and C10/C20 only (See
Note1 before reconnecting
C10/C20). Turn the power on.
Then, after the power LED turns
on, press the power switch again
to turn the TV off.

No

Replace the A
board.

Replace the SC
board

Did the TV
turn off?

Yes

Replace the SS
board

Slide 39

Troubleshooting 1 Blink Failure


(PD4 Startup SOS/Panel Information SOS)
Start Here

If the TV shuts down and the power


LED blinks 1 time, replace the A

Slide 40

Troubleshooting 4 Blinks Failure

Slide 41

4 Blinks Error Code (Abnormality of Power Supply Output )


These conditions can cause the TV to shutdown and the power LED to blink 4 times
1.

2.

Regulation issues with any of the voltages from the power supply.

If P15V goes over a preset level.

If F15V goes over a preset level.

If Vsus goes over a preset level..

If Vda goes above a preset level.

Wrong diagnostic by the A board

The power supply outputs STB5V,


F+15V, Vsus, Vda, and P15V. These
voltages are necessary to drive the
different circuits in the TV.
In order to provide protection for the TV,
these voltages are monitored. An
increase on any of these voltages is
detected and I651 outputs a shutdown
voltage (SOS4_PS) to the System CPU
to disable the Unit.

P
Vda

Peaks
LDA3
I651

P6

A6

Error
Det.

P_SOS4

AJ16

4 blinks

Standby
uCOM
P15V

A 4 blinks condition is normally caused


by the P board or the A board.

IC8000-2

Vsus

F15V

System
uCOM

Slide 42

Troubleshooting 4 Blinks Failure


Blink
Code

List of boards likely to cause this symptom.


Main Suspect

2nd

4 Blinks

3rd

4th

5th

6th

7th

Cautions: Disconnect the AC Power prior to making any disconnection or connection.


If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on
the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin
indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the
TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
Start Here
Place the positive lead of a voltmeter at pin 4 of connector P6 while the black lead is connected to
ground (Chassis ground). Plug in the TV and turn it on

No

Replace the A
board

Does the voltage go up


briefly to approx. 3.3V?

Yes

Replace the P
board

Slide 43

Troubleshooting 6 Blinks Failure

Slide 44

6 Blinks Error Code Circuit Explanation


6 Blinks SOS
Energy Recovery/Vscan
The energy recovery circuit and Vscan are monitored in the SC board. Failure of any
these 2 circuits triggers the SOS6 line causing the unit to shut down and the power LED
to blink 6 times.
Under normal operation, the output voltage (MID) of the Energy Recovery circuit ranges
between 68V and 138V. If the voltage drops below 67V or increases above 139V, the
error detect circuit (IC16581) is triggered. This causes a high to be output to pin 15 of
connector SC20.
Pin 15 of SC20 (SOS6-SC1) also goes high, if the Vscan generating circuit fails.
The voltage from SC20 is connected to the Peaks LDA3 (IC8000) on the A board via
the DC level shifter section of the ASIC (Application Specific) IC (IC5000)
If this voltage goes high, the TV shuts down and the power LED blinks 6 times.
This condition is normally caused by a defective SC, A, or P board. (SC>A>P).
6 blinks can also be caused by open connection between the C boards and open
connection between any of the C board and the A board.

Slide 45

6 Blinks Error Code (SC Energy Recovery Circuit Abnormality)


These 2 conditions can cause the TV to shutdown and the power LED to blink 6 times
1.

An increase or reduction of the Energy Recovery Circuit output (MID).

2.

Wrong diagnostic by the A board

New

Note: Disconnecting SC20/A20 on the 2011 models causes the TV to shut down with 8 blinks instead
of 6 blinks like it was the case of the 2009 and 2010 models.

Slide 46

Troubleshooting 6 Blinks Failure


Blink
Code

List of boards likely to cause this symptom.


Main Suspect

2nd

3rd

6 Blinks

SC

4th

5th

6th

7th

Cautions: Disconnect the AC Power prior to making any disconnection or connection.


If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on
the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin
indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the
TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
Start Here
Check connections between the A board and the C and SC boards. Make sure that all connectors are properly seated. Unplug the TV and remove
connectors SC20 from the SC board. Connect the TV and turn it on.

Unplug the TV and get


ready to measure the
voltage at pin 13 of
connector P6. Plug in the
TV and turn it on.

Replace the P
board

No
Still 6 Blinks

No

Did the number


of blinks
changed?

Is there
15V
present?

Yes
8 Blinks

Yes

Replace the SC
board

Replace the A
board

Slide 47

Troubleshooting 7 Blinks Failure


Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on
the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin
indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the
TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)

Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Remove the front cabinet and expose the panel to a bright light for a thorough visual inspection.
Check for cracks and blown pixels or any other abnormalities.
Check for burnt panel driver ICs on the SU and SD boards.
If the panel is defective, the SU, SD, and/or the SC board may also be defective.
Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and
unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting the
cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.

Slide 48

7 Blinks Error Detect Circuit


These 6 conditions can cause the TV to shut down and the power LED to blink 7 times
1. Missing or shorted Vsus.
2.

Shorted Vda

3.

Abnormality of the scan circuit output, the 15V_F, the scn_pro, and Vscn circuit.

4.

Defective Panel.

5.

Loose or open Connection between the SC board and the SU/SD boards.

6.

Wrong diagnostic by the A board


Blink
Code

7 Blinks

List of boards likely to cause this symptom.


Main Suspect

2nd

3rd

4th

5th

6th

SC

SU - SD

SS

Panel

7th

The SOS7 circuit monitors the panel, the scan circuit output, the 15V_F, the scan_pro, Vscan, and the
physical connection between the SC board and the SU and SD boards (CHA).
If any abnormality occurs on any of these lines or Vsus is missing, the TV shuts down and the power LED
blinks 7 times. If any of the connectors between the SC and the SU or SD board is open, the TV also shuts
down and the power LED blinks 7 times.

Slide 49

Quick Procedure To Check For Short or Low Resistance Condition of


the Vsus, Vda, and P15V Lines
Note: Vsus is generated by the Power supply and is only used by the SS and SC boards
Vda is generated by the Power supply and is only used by the Panel (Panel Drive ICs)
P15V is generated by the Power supply and is used by the A, SS, and SC boards
Test points for the Vsus, Vda, and P15V can be easily found on the P board. To check for short circuit or
low resistance on these lines, follow this procedure:
Preparation
1.

Make sure the TV is disconnected.

2.

Remove any residual charge from the Vsus and Vda lines by momentarily grounding them through a
500 ohms resistor (At least 5Watts).

3.

Measure the resistance between chassis ground and the pins indicated on the table below. A dead
short or a reading lower than 1K indicates a shorted or partially shorted line.

Voltage Test Points


Connector

Pin Number

Voltage

P11

Vsus

P11

P15V

P35

Vda

Slide 50

Troubleshooting 7 Blinks Failures (GT and VT Series)


Note: Perform firmware upgrade after replacing the SC board or the SS board
Start Here
Follow the procedure on the previous slide to check the Vsus, and Vda for short circuit or low resistance reading.

Unplug the TV and


disconnect SC20 on
the SC board. Turn
the power on

No

Is there a short
circuit of the
Vsus or Vda,?

Yes
Shorted
Vsus

How many
times is the
power LED
blinking?

7 Blinks

Shorted
Vda

Replace
The A board

Unplug connectors P2 and P11, on the P board. Measure the


resistance between pin 1 of connector P2 and ground (Chassis)
8 Blinks
Measure the resistance between pin1
of connector SC2 on the SC board
and ground (Chassis).

Replace the
SS

Continue on
next slide (A)

Replace the
SC board

No

Is there a
short
circuit?

Yes

No

Is there a
short
circuit?

Yes

Measure the resistance between


pin1 of connector SS11 on the
SS board and ground (Chassis).

No

Is there a
short
circuit?

Yes

Replace the
SS and the
SC boards

Replace the P
board

Continue on
next slide (B)

Slide 51

From the
previous
slide (A)

Detailed Troubleshooting
Procedure for Shorted Vda

From the
previous
slide (B)

Unplug the TV and remove connector P35. Check the resistance between pin 1 of connector P35 on the P board and
ground (Chassis).
8 Blinks
Reconnect P35 and unplug the ribbon
cable between the C2 and C3 boards.
Measure the resistance between pin 1
of connector P35 on the P board and
ground (Chassis)
Unplug the
TV and
reconnect
SC20.
Perform the
VSCNF/5V_F
resistance
test as
indicated on
the next slide

Note: For Slim


models (GT &
VT30), go to
the slide after
the next.

Reconnect the ribbon cable between the


C2 and C3 boards and unplug the ribbon
cable between the C1 and C2 boards.
Measure the resistance between pin 1 of
connector P35 on the P board and ground
(Chassis)

The problem could be the C2


board or the panel. Proceed to
isolate the panel from the C2
board to determine which is bad.

No

Is there a
short
circuit ?

No

Is there a
short
circuit?

Yes

Is there a
short
circuit?

Yes

Yes

No

Replace the P
board

The problem could be the C3


board or the panel. Proceed to
isolate the panel from the C3
board to determine which is bad.

The problem could be the C1


board or the panel. Proceed to
isolate the panel from the C1
board to determine which is bad.

Continue on
next slide (A)

Slide 52

VFO/VSCN_F and VF_5V Resistance Test (46, 50, and 55 FHD (S30 and ST30))
This test can be used to quickly determine if either
the SU, SD, or/and the SC board are bad. Note:
even though a short circuit is a clear indication of
a defective board, a no-short-circuit condition
does not necessarily means that the boards are
good. Follow the isolation procedure to determine
if these boards are good or bad.
Preparation:
Unplug the TV prior to making any disconnection
or connection.
Wait at least 2 minutes before removal of any
connector.
Note: If the power LED continues to blink even
after the TV has been unplugged, press and hold
the power switch on the TV for a few seconds until
the LED turns off.
Resistance Test
Procedure to determine if there is a short
circuit or low resistance reading of the Vfo
(TPSC1) or the VF_5V (R515).
Using VFG (Floating ground screws) as ground,
measure the resistance of:
1.

Resistor R515 (TPSC1/VFO)

2.

Pin 3 of IC724 (VF-5V)


Continue on the page after the next
Slide 53

VFO/VSCN_F and VF_5V Resistance Test (50~65 Slim Models (GT30 and VT30))
This test can be used to quickly determine if either
the SU, SD, or/and the SC board are bad. Note:
even though a short circuit is a clear indication of
a defective board, a no-short-circuit condition
does not necessarily means that the boards are
good. Follow the isolation procedure to determine
if these boards are good or bad.
Preparation:
Unplug the TV prior to making any disconnection
or connection.
Wait at least 2 minutes before removal of any
connector.
Note: If the power LED continues to blink even
after the TV has been unplugged, press and hold
the power switch on the TV for a few seconds until
the LED turns off.
Resistance Test
Procedure to determine if there is a short
circuit or low resistance reading of the Vfo
(TPSC1) or the VF_5V (Junction of R696~R699).
Using VFG (Floating ground screws) as ground,
measure the resistance of:
1.

Junction of R696~R699) (TPSC1/VSCN-1)

2.

Pin 3 of IC724 (VF-5V)


Continue on the page
Slide 54

From previous page


Note: If either the SU or SD board is
shorted, all 3 board must replaced together
(SU, SD, and SC). Is highly likely that the
SC board may be also bad even though it
does not show a short circuit.

Yes

No

Is there a
short circuit?

Unplug the TV and disconnect connector SU41/SC41 (See the previous slide for location). Follow
the VFO/VSCN_F and VF_5V Resistance Test procedure explained on the previous slide.

Replace the SC,


SU, and SD
boards

No

Is there still a
short circuit?

Yes

With SC41/SU41
disconnected,
disconnect SC42/SD42
and follow the
resistance test on the
previous slide.

Even though this procedure only


indicates that the SU board is bad, all
3 boards (SU,SD, & SC) should be
replaced at the same time

No

Replace the SC,


SU, and SD
boards

Is there a
short
circuit?

Yes

Replace the SC
board
Even though this procedure only
indicates that the SD board is bad, all
3 boards (SU,SD, & SC) should be
replaced at the same time

Replace the SC
board

No

Does the TV
turn on and
stay on ?
(Black screen)

Yes

Disconnect connectors SC41/SU41,


SC42/SD42, and SC46/SD46 and
remove the VFG screws from the SU
and SD boards. Then install the SC
board Jig (P/N or jumper across pins 1
and 2 of connector SC50 (See the next
slide for location)
Plug in the TV and press the power
switch.

Replace the
both the SU
and SD boards

Slide 55

SU-SD boards Isolation Procedure


Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Warning:
When performing this procedure, isolate the SU and SD boards
together at the same time. Do not attempt to isolate the SU or the
SD boards individually. This could cause further damages to the TV

Procedure:
1. Remove the 4 VFG screws from the SU and SD
boards. (See picture on the left side.)
2.

Remove SC41, SC42, and SC46 from the SC


board. Also remove the ribbon cable between
the SU and SD boards (SU11/SD11).

3.

Install the SC50 Jig or just jump pins 1 and 2 of


connector SC50 on the SC board.

Actual SC50 Jig

Note: Remove the jig or the jumper after


completing the isolation procedure.
4.

Plug-in the TV and turn it on.


Slide 56

Troubleshooting 8 Blinks Failure

Slide 57

8 Blinks Error Code


These 5 conditions can cause the TV to shut down and the power LED to blink 8 times
1. Abnormality of the Sustain drive circuit.
2.

Open or loose connection between the SS board and FPCs from the panel.

3.

When SS53, SS54 or SS56 are disconnected.

4.

When SC20 is disconnected.

5.

Wrong diagnostic by the A board

The SOS Detect circuit in the Sustain board monitors:


Physical connection between the panel and the SS board.
The output of the sustain drive circuit.
Under normal condition, Q16280 is on. When Q16280 is on, a low is provided to the anode of D16255.
If any abnormality occurs on the sustain drive circuit or one of the FPC cables (SS53, SS54 or SS56)
opens, Q16255 turns off and a high is provided to the anode of D16255 (D255).
This high is provided to pin 10 of IC5000 on the A board. When this happens, the TV shuts down and the
power LED blinks 8 times.
To determine if the 8 blinks is caused by the A board, SS board, or the Panel:

Isolate the SS board and check if the TV stays on when its turned on.

If the TV does not stay on after disconnecting the SS board, the A board is defective.

If the TV stays on, then the SS or the Panel is defective.

Check continuity between pins 1 and 2 of connectors SS53, SS54 and SS56. If open, the panel might
be defective. (Check for loose connection between the flex-cables and the SS board).

If continuity is OK, the SS board is defective.

Slide 58

8 Blinks Error Detect Circuit


Blink
Code
8 Blinks

List of boards likely to cause this symptom.


Main Suspect

2nd

3rd

SS

Panel

4th

5th

6th

7th

Cautions: Disconnect the AC Power prior to making any disconnection or connection.


Wait at least 2 minutes before the removal of any connector.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few
seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin indicated before
connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is
shutting down, expect the voltage to only come up a couple of seconds.)

Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and
unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting the
cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.
Slide 59

8 Blinks Error Detect Circuit


Vsus
Vda Vsus P15V
1

13

A6

13

IC5000
ASIC

A40
1

SS11

VsusVsus pulse

ENERGY
RECOVERY

P15V

15V
5V

IC16251
(8X) SOS
DETECT

D16255

IC8000
Peaks-LDA3

SOS8

SOS8

P11

SS53

F-STB- ON

P6

PANEL MAIN ON

SS

10

12

D16255

AH16

IC16241

20

P5V

1 20

SS33
SOS8

P5V

P5V

SS54

SS2

SOS8

TC-P55VT30

SS56

Slide 60

Troubleshooting 8 Blinks Failure


Blink
Code
8

List of boards likely to cause this symptom.


Main
Suspect

2nd

3rd

4th

SS

Panel

5th

6th

7th

Start Here
Check all the flex-cables between the SS board and the panel. Make sure they are properly seated in the connectors.
Unplug the TV and disconnect SS33 on the SS board. Plug in the TV and turn it on

Replace the A
board

Check connections between


the SS board and the panel. If
ok, then replace the panel

No

No

No

Does the TV
turn on and
stay on ?
(Black screen)

Is there
continuity ?

Is continuity
OK on both
tests?

Yes

Yes

Yes

Unplug the TV. Check for continuity between


pins 1 and 2 of connector SS53 on the SS
board . Do not plug in the TV.

Check for continuity between screws ZA102 and


ZA106, also between ZA102 and ZA105 on the
SS board . Do not plug in the TV.
Note: See previous slide for connectors location.

Replace the SS
board

Slide 61

Troubleshooting 9 Blinks Failure

Slide 62

9 Blinks Error Code


This condition can cause the TV to shutdown and the power LED to blink 9 time
1.

Failure of PD4 IC9300 (Discharge control)


9 blinks can be caused by failure of IC9300, IC5000, or IC8000. Since all these ICs are located on the A board, only the A
board should be replaced when a blinks condition is detected.

IC5000
ASIC

IC8000-1

Peaks
LDA3

SOS-6
SOS-7

Main System MPU


SOS-8

PANEL_SOS
12
(Analog output)
6 9 blinks

IC9300
D3

AH16

SOS_DCC (9)
(D_SOS_RSV)
Slide 63

Troubleshooting 9 Blinks Failure


Blink
Code
9

List of boards likely to cause this symptom.


Main
Suspect

2nd

3rd

4th

5th

6th

7th

Cautions: Disconnect the AC Power prior to making any disconnection or connection.


If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few
seconds until the LED turns off.

Start Here
Replace the
A board

Slide 64

Troubleshooting 10 Blinks Failure

Slide 65

Troubleshooting 10 Blinks Failure


Blink
Code
10

List of boards likely to cause this symptom.


Main Suspect

2nd

3rd

4th

5th

6th

7th

Start Here
Plug in the TV and press the power switch immediately after the first relay click from the power supply is heard.

NO

Blinking 10 times

Replace the A
board

Yes
Did the number of
blinks changed?

Blinking 14 times

Replace the P
board

Slide 66

Troubleshooting 10 Blinks Failure


Blink
Code
10

List of boards likely to cause this symptom.


Main Suspect

2nd

3rd

4th

5th

6th

7th

Start Here
Plug in the TV and press the power switch immediately after the first relay click from the power supply is heard.

NO

Blinking 10 times

Replace the A
board

Yes
Did the number of
blinks changed?

Blinking 14 times

Replace the P
board

Slide 67

Troubleshooting 11 Blinks Failure

Slide 68

11 Blinks Error Detect Circuit (Fan SOS)


These 3 conditions can cause the TV to shut down and the power LED to blink 11 times
1.
2.
3.

If one of the fans opens or increases resistance.


If connector A8 is not seated properly.
If the A board becomes defective triggering the shutdown circuit.

Slide 69

11 Blinks Error Code Explanation


The ventilation fans are monitored to be sure they are operating properly. If one of the fans opens
or increases resistance, the resulting current change is applied to pin 61 of the main CPU
(IC8000).
The fan drive circuit is located on the A board. To control the speed of the fan, a control voltage
from the microprocessor(IC8000) is applied to IC5607.
If any of the fans is removed or becomes defective, a high is output at the corresponding pin (pin
3, 9, or 12) of the fan connector (A8) to forward bias the inline diode. The DC output of the diode
is provided to pin 61 of IC8000 to trigger the SOS condition.

Slide 70
70
Slide

Troubleshooting 11 Blinks Failure


Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few
seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin indicated before
connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is
shutting down, expect the voltage to only come up a couple of seconds.)
NOTE A: Use a piece of wire, the size of a watt resistors leads as a jumper.

Fan Caution:
When a fans is disconnected, place a jumper
between pins 2 and 3 (Black and Yellow wires)
of the socket/connector that the fan was
removed from.

JUMPER WIRE

PLUG

FAN CONNECTOR

Start Here
Unplug the TV and disconnect the fans, one at a time. (See Fan Caution). Plug in the TV and turn it on.

No
Replace
The A board

Does the power


LED stay on when
the TV is turned
on?

Yes
Replace
the Fan.

Normally, If no jumper wire is used on the fans connector when a fan is disconnected, the TV shuts down in
approximately 3 minutes.

71

Slide 71
71
Slide

12 Blinks Error Code


These 3 conditions can cause the TV to shut down and the power LED to blink 12 times
1.
2.
3.

A Board.
Pinched speaker wire.
Speakers

The transistor Q4930 monitors the


speaker amplifier ICs (IC4900
IC4901). Pin 3 is normally high. If any of
the amplifier ICs or one of the speakers
develops a short circuit, pin 3 goes low
causing Q4930 to go into conduction
and output a high to pin AG22 of the
System CPU (IC8000) on the A board.
When this happens, the TV shuts down
and the power LED blinks 12 times.

Slide 72

Troubleshooting 12 Blinks Failure


Blink
Code
12

List of boards likely to cause this symptom.


Main Suspect

2nd

Speaker

3rd

4th

5th

6th

7th

Cautions: Disconnect the AC Power prior to making any disconnection or connection.


If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few
seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin indicated before
connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is
shutting down, expect the voltage to only come up a couple of seconds.)
Start Here
Unplug the TV and disconnect connectors A11and
A12 from the A board. Plug in the TV and press the
power switch

Yes

If the speakers wires are not pinched,


Replace the speaker or Woofer

Does the
TV power
up and
stay on?

No

Replace
the A board

Slide 73

13 Blinks Error Code


This condition can happen when the internal communication of the Main processor and the Standby
microprocessor within the PEAKS-LDA3 IC is interrupted for more than 3 minutes.

Start Here

Replace the A board

Slide 74

14 Blinks Error Code


These conditions can cause the TV to shutdown and the power LED to blink 14 times
1.

No F15V connected to the A board at plug-in (Open connection of both pins 10 & 11 between P6 and
A6)

2.

Holding the power switch for over 5 seconds after the unit has gone into shut down and its in lock
mode with the power LED solid red (Note: the LED stays on if the power button is momentarily
pressed).

Start Here
Unplug the TV and reseat P6/A6, then reconnect the TV. If the problem persists, disconnect the TV again and plug it back in. Get ready to
measure the voltage on pin 10 of connector P6. Press the power switch.

No

Replace
The P board

Is 15V
present ?

Yes

Replace
The A board

Slide 75

Troubleshooting No Power/Dead Unit


These 5 conditions can cause the TV to be dead with no power.
1.
2.
3.
4.
5.
6.

A Board.
P Board.
SC Board
SS Board
K Board
A shorted P15V

Condition
Dead

List of boards likely to cause this symptom.


Main Suspect

2nd

3rd

4th

SC - SS

5th

6th

7th

Cautions: Disconnect the AC Power prior to making any disconnection or connection.


When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin indicated before
connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is
shutting down, expect the voltage to only come up a couple of seconds.)

Slide 76

Troubleshooting No Power/Dead Unit (Power LED is Off)


Start Here

If the Power Supply squeals, replace the section (P1 or P2) of the P board causing the squealing.

Make sure connectors P34 and P6 are properly seated. Follow the procedure on slide 79 to check the P15V for short circuit or low resistance.

No
Plug in the TV. Do not turn the power on

Unplug the TV and place your


volt-meter on pin 6 of
connector P6. Plug in the TV
But do not turn the power on

Yes

Is there 5V present
when the TV is plugged into
the AC line?

NO

Is there a short
circuit of the
P15V?

Do the AC relays
click after the TV is plugged
into the AC line?

NO

NO

Replace
The P board.
(Check the AC Cord)

Is there 3.2V
present when
the power
button is
pressed?

Unplug the TV and disconnect


A1 on the A board. Plug in the
TV and ground pin 8 of
connector A1 momentarily

Yes

Replace
the A board

Unplug the TV. Place your volt-meter


on pin 1 of connector P6. Plug in the
TV and press the power switch
Shorted
P15V

Unplug the TV and disconnect A1 on the A board.


Plug in the TV but do not turn the power on

NO

Yes

Yes

Is the TV turning On

Yes

Replace
The P board

NO

Yes
Do the relays click now?

Replace
The K board (Check
Wires between A1
and S1)

Replace
the A board

Continue on
next slide (C)

Slide 77

From the
previous
slide (C)

Detailed Troubleshooting
Procedure for Shorted
P15V

Unplug connectors P6 and P11, on


the P board. Measure the
resistance between pin 15 of
connector P6 and ground (Chassis)

No

Is there a
short
circuit?

Yes

Replace the P
board

Reconnect P11 and measure the resistance between


pin 15 of connector P6 and ground (Chassis)

No

Is there a
short
circuit?

Yes

Replace the SS
board

Disconnect SC20 on the SC board and reconnect P6.


Measure the resistance between pin 15 of connector P6
and ground (Chassis)

Replace the SC
board

No

Is there a
short
circuit?

Yes

Replace the A
board

Slide 78

Quick Procedure To Check For Short or Low Resistance Condition of


the Vda Line
Vda is generated by the Power supply and is only used by the Panel (Panel Drive ICs)

Test points for the Vda can be easily found on the P board. To check for short circuit or low resistance on
this line, follow this procedure:
Preparation
1.

Make sure the TV is disconnected.

2.

Remove any residual charge from the Vda line by momentarily grounding them through a 500 ohms
resistor (At least 5Watts).

3.

Measure the resistance between chassis ground and the pins indicated on the table below. A dead
short or a reading lower than 1K indicates a shorted or partially shorted line.

Voltage Test Points


Connector

Pin Number

Voltage

P35

Vda

Slide 79

TVs Behavior After Connectors Removal


MODEL N0. TC-P55VT30 (Connectors Removal on the SC Board)
Connector

Connector

Connector on
C1 Board

Result

SC2

SOS 7 Blinks
SC20

SC2

SOS 8 Blinks

SC20

SOS 8 Blinks

SC2

C10

SOS 8 Blinks (6 Blinks ST30)

SC20

C10

SOS 8 Blinks (TV Stays On ST30)

SC2

SC20

C10

SOS 8 Blinks (TV Stays On ST30)

Connector

Connector

Connector

Result

SC20

C10

SS33

TV Stays On With Fans


Running and Black Screen.

MODEL N0. TC-P55VT30 (Connectors Removal on the SS + combination of


connectors on the SS board and SC board)
Connector

Connector

Connector on
SC Board

Connector on
SC Board

SS11
SS33
SS11

SS33

SS11
SS11
MODEL N0. TC-P55VT30 (Connectors Removal on the A Board)
Connector

Connector

Connector

A20

SOS 7 Blinks

SS33

SC2

SOS 7 Blinks

SS33

SC2

SS11

SOS 7 Blinks
SC20

SS11

SC2

SC20
SC20

SOS 8 Blinks (6 Blinks ST30)


SOS 8 Blinks (TV Stays ON with Black
Screen ST30)

A31

A20

SS33

SOS 8 Blinks (6 Blinks ST30)


A32

A20

SC2

SOS 8 Blinks
A31

A20

Result

A32

SOS 8 Blinks (6 Blinks ST30)

A31

A32

SOS 8 Blinks (6 Blinks ST30)

A31

A32

SOS 8 Blinks

SS11

Result

TV Stays On (SC LED


On)
TV Stays On (SC LED
On)
TV Stays On (SC LED
On)

SS33

SC2

SC20

SS33

SC2

SC20

SOS 8 Blinks
SOS 8 Blinks
Fans On for 8 sec, then
SOS 6 Blinks after
20sec
Fans On for 8 sec, then
SOS 6 Blinks after
20sec
Fans On for 8 sec, then
SOS 6 Blinks after
20sec

Slide 80

Procedure to Check The Power Supply (Without Any Load)


Caution: Do not allow the TV to run for more than 30 seconds when isolating the power supply.
The Power Supply can be tested without any load by removing several connectors from the P and A boards.
Remove the following connectors from the P board:
P2, P11, and P35.
Remove the following connectors from the A board :
A11, A12, A20, A31, A32, A14, and A40.
Procedure:
1.

Plug in the TV. The relays from the P board should click. (Note: if a second click is heard approximately 10~15 seconds
after the 1st click, the F15V is confirmed to be present.)

2.

Turn the power on. (Note: The power LED should turn on and the fans should be running. If this is the case, measure the
Vsus and Vda.)
Vsus can be measured on pin 1 of connector P2 or P11.
Vda can be measured on pin 1 of connector P35.

3.

If these voltages are OK, then the power supply is OK. (Note: The TV wont turn on if there is a short circuit on the
P15V.)

Note: If there is a short circuit on the Vsus or Vda lines while this test is conducted;
The SOS4_PS is not triggered. Pin 4 of connector P6 stays low. (Note: The PS SOS only monitors over-voltage conditions.
The TV will still turn on without Vsus or Vda.
The fans will continue to run.

Slide 81

Procedure to Check The Power Supply (Without Any Load)


Remove
P2
Remove
P11

P35
A12
Remove

A11

A40
Remove

A20 A31 A32


A14
Remove

Slide 82

End

Slide 83

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