Task 4

Select the Management Representative and the ISO 9001Steering Team

The paragraph 5.5.2 of ISO 9001:2008 outlines the requirements for a Management
representative and is paraphrased below:
A Management representative needs to be selected from the organizations management
group and appointed to coordinate the development and implementation of the QMS.
The ISO Rep needs to be knowledgeable of quality assurance principles and be familiar with
the companys operations and processes

========================================================
ISO 9001 ISO MANAGEMENT REPRESENTATIVE

At _____________________________________ (your company),

the person best suited to carry out the responsibilities of Management
Representative is:

Comments:
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Prepared by; __________________________ Date: ______________

Copyright2008 Lorne Duquette Distributed by the9000Store.com

Task 6

Appoint the Quality Team

@ __________________________________________ (your company).

From Task 4 The QMS Management Representative is: ______________________________

Note: In small and medium size enterprises (SMEs), one group (the ISO Team) can effectively
function as both the ISO Steering Committee (Task 4) and the Quality Team (Task 6).
For this Task 6

Appoint the Quality Team

A quality team needs to be selected and appointed,

Multi-disciplinary teams to establish, implement, maintain and regularly review the Q M S.

The Qu ality team shall have sufficient knowledge and experience with regard to the
organizations products and process within the scope of the quality management system.

IN SUPPORT OF THE QUALITY MANAGEMENT REPRESENTATIVE, THE MEMBERS OF THE

QUALITY TEAM ARE:
TITLE

NAME

EMS management representative

Personnel Manager

Comments:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Prepared by; __________________________ Date: ______________

Copyright2008 Lorne Duquette Distributed by the9000Store.com

12

Use the QMS Assessment Checklist

4-QUALITY MANAGEMENT SYSTEM
OK In
Control

Needs
Attention
Within your existing system, are your activities controlled through some type of
quality control / inspection system that provides you with the confidence that the
customer will be satisfied?
Can you provide some examples of continual improvement in the activities of the
company?
If you out-source / sub-contract processes, are these processes identified &
controlled?
When problems are identified, are actions taken to correct the problems?
Does your organization have a quality manual?
Does your organization have a documented procedure regarding the control of
documents?
Does your organization have a documented procedure for the control of records?

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------5-MANAGEMENT RESPONSIBILITY
Has top management demonstrated commitment to both the development and
implementation of the QMS?
Does your organization have a process in place to identify your customer
requirements?
Has management formulated and approved a Quality Policy?
Is the quality policy communicated and understood at all levels of the company?
Has management established the quality objectives for the organization?
Do you have a method / process for the planning of the QMS?
Are responsibilities, authorities and their interrelation defined and communicated
within your organization?
Has top management appointed a management representative to deal with
matters concerning the QMS?
Has a communication process been established within your company?

Copyright2008 Lorne Duquette Distributed by the9000Store.com

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