SISTEM INFORMASI:
Chapter 1
Lihat MOVIE
Information Systems
in Global Business
Today
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Inovasi:
Produk & jasa baru
Model bisnis baru, termasuk pemasaran
DIGITAL FIRM
(PERUSAHAAN DIGITAL)
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Perusahaan Digital
Proses bisnis lewat jaringan digital (intern,
ekstern)
Hubungan pelanggan & pemasok juga digital
Informasi: anytime, anywhere dukungan
keputusan
Produk & jasa baru juga berbasis digital
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PENTINGNYA SI
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September 16
SI @ USA
2006 :
$1,6 trilyun untuk membeli SI (h/w, s/w, telco)
$1,7 trilyun untuk jasa konsultasi manajemen
1980-2004: investasi sebesar 34% 50%
Wal-Mart dengan 5.289 toko di seluruh dunia,
beromzet $285 milyar setahun (1/10 penjualan ritel di
seluruh USA)
23 juta manajer , 113 juta tenaga kerja berhubungan
dengan SI untuk menjalankan bisnis.
Iklan Google : $6 milyar
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Information technology investment, defined as hardware, software, and communications equipment, grew from
34% to 50% between 1980 and 2004.
Source: Based on data in U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Product
Accounts, 2006.
Figure 1-1
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There is a growing interdependence between a firms information systems and its business capabilities.
Changes in strategy, rules, and business processes increasingly require changes in hardware, software,
databases, and telecommunications. Often, what the organization would like to do depends on what its
systems will permit it to do.
Figure 1-2
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What is a SYSTEM?
Systems structure
S1
Subsystems
S2
Systems Boundary
Using information systems effectively requires an understanding of the organization, management, and
information technology shaping the systems. An information system creates value for the firm as an
organizational and management solution to challenges posed by the environment.
Systems Input
S4
S3
Output
Figure 1-5
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INPUT
PROCESS
Environment
2007
by Prentice Hall
OUTPUT
FEEDBACK
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Components of an Information
Systems
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Data VS Information
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Chapter 2
Major Roles of IS
Support
Competitive
Advantage
Global E-Business:
How Businesses Use
Information Systems
Support
Business
Decision Making
Support of
Business Processes and Operations
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Figure 2-1
2007 by Prentice Hall
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1.
2.
3.
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The various types of systems in the organization have interdependencies. TPS are major producers of
information that is required by many other systems in the firm, which, in turn, produce information for other
systems. These different types of systems are loosely coupled in most business firms, but increasingly firms are
using new technologies to integrate information that resides in many different systems.
Figure 2-10
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Figure 2-2
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Customer orders, shipping notifications, optimized shipping plans, and other supply chain information flow among Haworths Warehouse Management
System (WMS), Transportation Management System (TMS), and its back-end corporate systems.
Figure 2-13
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