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September 16

Apa yang SAYA harus bisa?

SISTEM INFORMASI:

Menjelaskan pentingnya SI dalam dunia bisnis.


Memilih SI dari perspektif teknis dan bisnis.
Mendeskripsikan 3 dimensi SI.
Menggambarkan SI yang menunjang fungsifungsi utama bisnis.
Mengevaluasi peran yang dimainkan oleh
sistem-sistem di berbagai tingkatan manajemen.

KONSEP & KOMPONEN SI


Instructor: Chanifah Indah Ratnasari
Course : Sistem Informasi

Chapter 1

Lihat MOVIE

Information Systems
in Global Business
Today

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Dunia bisnis yang baru


Telekomunikasi:
internet, wifi, HP, broadband.
Mengubah: Cara & dimana bekerja, apa yg dikerjakan

Inovasi:
Produk & jasa baru
Model bisnis baru, termasuk pemasaran

DIGITAL FIRM
(PERUSAHAAN DIGITAL)
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Manajemen perusahaan: akses info yang luas,


hampir real time  Perusahaan digital
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Perusahaan Digital
Proses bisnis lewat jaringan digital (intern,
ekstern)
Hubungan pelanggan & pemasok juga digital
Informasi: anytime, anywhere  dukungan
keputusan
Produk & jasa baru juga berbasis digital

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PENTINGNYA SI

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Management Information Systems

SI @ USA

Chapter 1 Information Systems in Global Business Today


The Role of Information Systems in Business Today

Information Technology Capital Investment

2006 :
$1,6 trilyun untuk membeli SI (h/w, s/w, telco)
$1,7 trilyun untuk jasa konsultasi manajemen
1980-2004: investasi sebesar 34% 50%
Wal-Mart dengan 5.289 toko di seluruh dunia,
beromzet $285 milyar setahun (1/10 penjualan ritel di
seluruh USA)
23 juta manajer , 113 juta tenaga kerja berhubungan
dengan SI untuk menjalankan bisnis.
Iklan Google : $6 milyar
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Information technology investment, defined as hardware, software, and communications equipment, grew from
34% to 50% between 1980 and 2004.
Source: Based on data in U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Product
Accounts, 2006.

Figure 1-1

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Management Information Systems

Management Information Systems

Chapter 1 Information Systems in Global Business Today

Chapter 1 Information Systems in Global Business Today

The Role of Information Systems in Business Today

Dimensions of Information Systems

The Interdependence Between Organizations and Information Technology

What is an information system?


Dimensions of information systems
Organizations
Management
Technology

It isnt just a technology: A Business perspective


on information systems
Complementary assets: Organizational capital
and the right business model

There is a growing interdependence between a firms information systems and its business capabilities.
Changes in strategy, rules, and business processes increasingly require changes in hardware, software,
databases, and telecommunications. Often, what the organization would like to do depends on what its
systems will permit it to do.

Figure 1-2

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Management Information Systems

What is a SYSTEM?

Chapter 1 Information Systems in Global Business Today


Perspectives on Information Systems

Information Systems Are More Than Computers

A system is a group of interrelated components working


together toward a common goal by accepting inputs and
producing outputs in an organized transformation process.
Components and their attribution
Systems structure: relationship between components
Subsystems

Environment and Boundary


Input and Output

Systems structure

S1

Subsystems
S2

Systems Boundary

Using information systems effectively requires an understanding of the organization, management, and
information technology shaping the systems. An information system creates value for the firm as an
organizational and management solution to challenges posed by the environment.

Systems Input

S4

S3

Output

Figure 1-5
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Abstract Concept of a Systems

INPUT

PROCESS

Environment
2007
by Prentice Hall

What is an Information Systems?


An information system can be any organized
combination of people, hardware, software,
communications network, and data resources
that collects data, transforms it, and
disseminates into information in an
organization

OUTPUT

FEEDBACK

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Components of an Information
Systems

Information Systems Activities


Input of Data
Manual input by key, scanning, sound, image,

Processing of Data into Information


Calculate, sort, find, report, disseminate

Output of Information Products


Report, display, suggestion,

Storage of Data Resource


Database, data file, maintenance, ..

Control of System Performance


Audit,

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Data VS Information

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Attributes of Information Quality

Monthly Sales Report


for West Region
Sales Rep: Charles Mann
Emp No. 79154
Item
Qty Sold
Price
TM Shoes 1200
$100

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Chapter 2

Major Roles of IS
Support
Competitive
Advantage

Global E-Business:
How Businesses Use
Information Systems

Support
Business
Decision Making

Support of
Business Processes and Operations

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Management Information Systems

Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems

Chapter 2 Information Systems in the Enterprise

Types of Business Information Systems

MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

Types of Information Systems

Systems from a functional perspective


Sales and marketing systems
Manufacturing and production systems
Finance and accounting systems
Human resources systems

Systems from a constituency perspective


Transaction processing systems
Management information systems and decision-support
systems
Executive support systems

Relationship of systems to one another


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Figure 2-1
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Management Information Systems

Management Information Systems

Chapter 2 Information Systems in the Enterprise

Chapter 2 Information Systems in the Enterprise

MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

Major Types of Systems

Different Kinds of Systems

Three main categories of information systems serve


different organizational levels:

Transaction Processing Systems (TPS)

1.

Operational-level systems: support operational managers,


keeping track of the elementary activities and transactions

Management Information Systems (MIS)

Decision-Support Systems (DSS)

2.

Management-level systems: serve the monitoring, controlling,


decision-making, and administrative activities

Executive Support Systems (ESS)

3.

Strategic-level systems: help senior management tackle and


address strategic issues

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Management Information Systems

Management Information Systems

Chapter 2 Information Systems in the Enterprise

Chapter 2 Global E-Business: How Businesses Use Information Systems


Types of Business Information Systems

MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

The Four Major Types of Information Systems

Interrelationships Among Systems

The various types of systems in the organization have interdependencies. TPS are major producers of
information that is required by many other systems in the firm, which, in turn, produce information for other
systems. These different types of systems are loosely coupled in most business firms, but increasingly firms are
using new technologies to integrate information that resides in many different systems.

Figure 2-10
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Figure 2-2

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Management Information Systems


Chapter 2 Global E-Business: How Businesses Use Information Systems
Systems That Span the Enterprise

Example of Supply Chain Management System

 Buat kelompok: 1 kelompok maksimal 3 orang


 Minggu depan:
1 kelompok membawa 1 laptop

Customer orders, shipping notifications, optimized shipping plans, and other supply chain information flow among Haworths Warehouse Management
System (WMS), Transportation Management System (TMS), and its back-end corporate systems.

Figure 2-13
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