First, I would like to convey my gratefulness to you

and your colleagues for the excellent OJT which I have

undergone in your company (Hap Chan Malolos). The
skills and knowledge which I have gained throughout my
practical training I perceive as very valuable component
in my future career development.
As you know this OJT was part of my educational
curricular and therefore I have to thank you for providing
me this opportunity. I would like to thank Sir.Marvin S.
Rodriguez and Sir.Alexis Dela Cruz for their generous
support, coaching and companionship during my OJT. I
shared their expertise with me very generously and I
have learned a lot from them.
My thanks and appreciation also to your HR staff
mainly Ms. Camille Reyes for willing to help us, and above
all to your good companionship. Thank you once again for
your great support in the successful completion of my
OJT.

Sincerely,
Jenny Rose D.C Peralta

Problems met
- Miscommunication
* This always happens when the customers are
foreigners, especially Chinese, because they want
to have a translators, but we don't have.
- Damages and charges
* This happens to all of us, we broke glasses and
incorrect orders.

LEARNINGS
- Taking Orders
* I learned how to take orders properly, and I also
memorized the whole menu of Hap Chan.
* I learned how to great costumers and how to
assist them according to the Service Sequence
Standards.
* I learned how to make their signature drinks and
desserts.
* And especially I learned how to bond with other
people, and I learned how to love my work.

Narrative of weekly experiences

At the first day of my On Job Training , off

course I feel so nervous but I need to be
independent and I need to have a self- confidence
so that it will be easy for me to face the different
kind of guests who dine in the restaurant where I
am trained in. At first restaurant super supervisor
Sir Marvin Rodriguez oriented us all about the
restaurant rules and regulations that we need to
follow. In my first day of duty I assigned on Bar
Station thats why I need to learn to make different
kinds of drinks like shakes, fresh juices and other
desserts thats why I need to thank Kuya Cyril for
teaching me how to do that. Off course its not that
all in the other day other staff thought me on how
to take orders in the guests. Its been hard for me
but as the time pass I gradually learned. When I
am the opener of the store I am the one who clean
and arrange the different things inside the store
sometimes I assigned in kitchen all I need to do is
to help the cook and other people inside the
kitchen and sometimes I help to chop other
ingredients and make sure the weight of other
ingredients that they need to use in preparing the
foods. In that On-the-Job training I experienced a
lot of things I learned how to be independent I
gained a lot of confidence and a lot of self- esteem
and I already learned how to deal with other people
and with different kind person like, rich, artist,
politics and some other who have a higher position

in there company and even the easy to get mad

person. I learned to be more patience person. Im
thankful to the Hap Chan family because they
treated us like a true co-worker.

Brief History of Hap Chan

Hap Chan offers good food with a friendly

neighborhood service of the authentic Hong Kong
tea house in Metro Manila and also in Cebu.
Hap is the Chinese word for to put together or
bundle in one group. Chan is Chinese for place.
Hap Chan has come to be the right place for
gathering the family, the clan Started in 1997 as a
small tea house in Manila, and serving only the
Filipino-Chinese favorites mami, lugao and dimsum,
Hap Chan began franchising its restaurant chain in
1999 through Hap Chan Trading & Management
Corporation.
Hap Chan Tea House has slowly grown its menu
and reach with outlets as far south as Tacloban in
Central Visayas. A popular stop for dinner fare, its
Dakota branch counts among customers standing
in queue senators, judges and various public
officials holding office nearby.
Hap Chan principal shareholder and a cook for
the last 30 years, Kwok Man Wah and his team of
Hong Kong cooks, continue to study and improve
their craft, developing dishes and methods to
ensure Hap Chan remains in the forefront of

delighting loyal customers. Franchising HAP CHAN

TRADING & MANAGEMENT CORP. opens the
possibility for dynamic entrepreneurs with a strong
desire for success to invest in a franchise for HAP
CHAN TEA HOUSE, with presently 13 outlets in
Metro Manila in operation.

Table set-ups

During events

On duty

During our orientation

Handling of gifts and certificate of appreciation

Picture of site

With the staffs

Companys Permits

College of Education

Bulacan State University

City of Malolos, Bulacan
____________________________________________

OJT/SIP
(Portfolio)

Submitted by:
Jenny Rose D.C. Peralta
BTTE-FSM 2A
June 10,2016

Submitted to:
Sir.Rhino Lou Rivera
(OJT Coordinator)

COMPANYS
ORGANIZATIONAL
STRUCTURE/CHART SRUCTURE
SAMPLE

Ms. Roxan dela

Cruz
(Aerial
Manager)

Mr. Edgar Ian

Angeles
(Restaurant Manager)

Ms. Camille Reyes

(Admin/Finance)

Mr. Alexis dela

Cruz
(Restaurant Supervisor)

Mr. Marvin
Rodriguez
(Restaurant Supervisor)