Sharmila Lety

630 550 8209

Sharmila.lety@gmail.com
SUMMARY:

Over 12 years of diversified experience in software testing and Quality Assurance.

Proficient in manual testing and automation testing on client/server, web-based applications,
databases, validations and verifications.
Experienced in S/W, hardware setup and networking configurations.
Strong experience in automation tools like Rational Functional Tester, Test Manager WinRunner,
LoadRunner, and Quick Test Professional.
Extensive experience in bug tracking tools like Quality Center/TestDirector and Rational Clear
Quest
Effective defect tracking and reporting to improve communications and reduce delay.
Hands on experience with all phases of software development life cycle (SDLC), Agile/scrum and
RUP methodologies.
Specific testing experience includes Integration, Functional, Performance, Stress, Regression
and System Testing.
Well versed in implementing QA testing methodologies, test plans, test scenarios and test cases.
Done extensive test case documentation for system level, functional and integration testing.
Experience in testing Financial/Trading, Insurance, Banking, Telecommunications,
Pharmaceutical & Healthcare firms.
Strong experience in writing complex SQL queries and PL/SQL statements for back-end testing.
Expertise in the development of UNIX Shell scripts, batch programs.
Specialized in testing UNIX, WINDOWS and MAINFRAME environments.
Worked in close coordination with testers, developers and other team members in testing
complex projects and in the overall enhancement of software product quality.

TECHNICAL SKILLS:
Testing Tools

Defect Tracking Tools

Languages
Web tools
Operating Systems
Databases

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ETL
App/Web Servers
Packages

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Quick Test Professional 10/9.5/9.0, Rational Suite V

7.0.2, WinRunner 8.1 LoadRunner 9.5/Performance
Center, Segue Tools (Silk plan pro, Silk Test, Silk
Performer)
TestDirector
9.5/9.0, Rational
Clear Quest, Quality Center, Silk Radar.
C, C++, SQL, PL/SQL, TSL, JCL,
HTML, VB Script, ASP, JavaScript.
MS-DOS, UNIX, Windows 95/98/2K/XP/NT.
Oracle 9i/8i, Microsoft SQL Server,
MS Access, DB2.
SQL loader, Informatica.
WebLogic, MS SQL Server, IIS Server
MS Office Suite 2007.

WORK EXPERIENCE:
CalPERS Functional Optimization Project.
Sacramento, CA
Sr.QA Analyst.

Nov2014 Till Date

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Responsibilities:
Provided expertise in the planning, construction, and execution of test scripts, and ensured all
testing results were easily accessible and understandable.
Applied business and functional knowledge including testing standards, guidelines, and testing
methodology to meet the teams overall test objectives.
Tracked system defects to closure and kept defect repositories up-to-date and accurate.
Worked on a variety of functional teams, including Benefits, Tax, Death, Contracts and Health.
Reviewed the functional specifications, requirements document to determine the functionality of
the application.
Developed test plan and overall test strategy for the application.
Performed Smoke, Functional, Integration, Regression, System and Usability testing of the
application
Automated the functionality and generated VB scripts (QTP).
Developed the scripts as required for new builds and monitored the automation run using QTP.
Performed the data driven tests by pumping different sets of data in QTP.
Developed and executed various reusable actions/functions/object repositories using QTP for
automated testing of functionality of the applications
Involved in preparation of test data.
Extensively used SQL queries to test the backend database.
Designed, developed, created and executed test plans and cases for system and UAT testing.
Tracked defects using ALM & Conducted Bug-Review meetings.
Environment: HP/Mercury Tools (UFT/QTP 10.0, ALM), LoadRunner, ASP.NET, VB.NET, SQL Server
2008 R2, Microsoft. NET Web Services, Web Forms, DHTML, Windows Server 2008 R2, Microsoft Visio
2008, CMMI, Windows NT, MS-Word, MS-Excel.

VCGCB State of California

Sacramento, CA
Sr.QA Analyst

Oct 2013 - Sep2014

The Victim Compensation Program (VCP) provides compensation for victims of violent crime who are
injured or threatened with injury. CaRES Project is an N-Tier Intranet Web Based Application is used to
track processing of claims submitted by providers and victims affected by violent crimes in State of
California. CaRESMod Project is a modification project to CaRES Project addresses the database,
performance and architectural issues.
Responsibilities:

Interacted with Customers/Stakeholders/ Subject Matter Experts to identify Current Business

Process Flow, Issues and Major Defects through JAD Sessions.
Reviewed the functional specifications, requirements document to determine the functionality of
the application.
Developed test plan and overall test strategy for the application.
Performed Smoke, Functional, Integration, Regression, Performance, System and Usability
testing of the application
Automated the functionality and generated VB scripts (QTP).
Modified the scripts as required for new builds and monitored the automation run using QTP.
Performed the data driven tests by pumping different sets of data in QTP.
Developed and executed various reusable actions/functions/object repositories using QTP for

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automated testing of functionality of the applications

Mentored the team members.
Involved in preparation of test data.
Extensively used SQL queries to test the backend DB2.
Used SQL queries & Join operations to Test source and Target database tables.
Designed, developed, created and executed test plans and cases for system and UAT testing.
Tracked defects using ALM & Conducted Bug-Review meetings
Involved in Signoff meetings and Go / NO-GO meetings.
Supported the production activities.

Environment: HP/Mercury Tools (QTP 10.0, ALM), LoadRunner, ASP.NET, VB.NET, SQL Server 2008
R2, Microsoft. NET Web Services, Web Forms, A JA X, HTML, XML, XML Schema, XSLT, LINQ, DHTML,
Windows Server 2008 R2, Microsoft Visio 2008, CMMI, Windows NT, MS-Word, MS-Excel.
Vision Service Plan
Rancho Cordova, CA
Sr.QA Analyst

Sep 2011 ---- April 2013

Responsibilities:

Reviewed the functional specifications, requirements document to determine the functionality of

the application.
Performed Functional, String, Integration, Regression, Risk based, Performance, System and
Usability testing of the application
Extensively communicated with business analysts to come up with efficient test plans and test
cases.
Automated the functionality and generated VB scripts (QTP).
Developed test plan and overall test strategy for the application.
Uploaded the test plan and test cases in WIKI.
Involved in preparation of test data.
Extensively used SQL queries to test the backend DB2.
Validated the CICS Screens and tested the Member Portal, Broker Portal, Client Portal and My
Benefits.
Involved in testing SBR process and transferred the claims from one region to other.
Used SQL queries & Join operations to Test source and Target database tables.
Used Quality center and JIRA to place test cases and to log bugs identified during testing of the
application.
Tracked defects using Quality center & Conducted Bug-Review meetings
Involved in Signoff meetings and Go / NO-GO meetings.

Environment: Mercury Tools (QTP, Quality Centre, Load Runner), Mainframes ( DB2, JCL, TSO/ISPF,
CICS, VSAM), Java, J2EE, EJB, XML, HTML, DHTML, Windows NT, MS-Word, MS-Excel.
Franchise Tax Board (State)
Butterfield, CA.
Sr.QA Analyst

Jan 10---Aug11

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The WASS Project creates a non-wage withholding system that will capture, process, and validate
withholding data and payments. The system will integrate with existing FTB systems including TI, BETS,
and INC. The project will provide e-services to customers and ensure the security and confidentiality of
Taxpayer data. Followed Agile/Scrum process
Responsibilities:

Developed test plan and overall test strategy for the application.
Developed test cases and test scripts for functional, load and performance.
Used Quality center for requirements management.
Performed Functional, String, Integration, Regression, Risk based, Performance, System and
Usability testing of the application
Identified the areas of automation and developed the automation framework.
Participated in Scrum Kickoff Meetings, Retrospectives and Daily Scrum Meetings.
Automated the functionality and generated VB scripts (QTP).
Modifying the scripts as required for new builds and monitoring the automation run using QTP.
Performed the data driven tests by pumping different sets of data in QTP.
Validated the batch production of documents and transaction-driven documents.
Developed and executed various reusable actions/functions/object repositories using QTP for
automated testing of functionality of the applications.
Mentored other team members in automation testing.
Recommending continuous process improvement, maintain QA standards and artifacts.
Tested XML files using XML Spy.
Automated the tasks using UNIX Shell scripts.
Developed test summary reports and participated in GO / NO-GO meetings.
Extensively used SQL queries to test the backend DB2.
Performed load, stress and performance testing using LoadRunner.
Tracked defects using Quality Center & conducted bug-review meetings.

Environment: HP/Mercury Tools (QTP 10.0, Quality center), LoadRunner, IBM Portals, Java, J2EE,
EJB, Java Script, XML, XML Spy, Ajax,JSP, SQL Server, Windows NT, UNIX/LINUX, MS-Word, MSExcel, MQ series.

Verizon, CA
Sr.QA Analyst.

Sep 2009 Dec2009

Responsibilities:

Developed test plan and overall test strategy for the program using Test Manager.
Developed test cases and test scripts for System and UAT Testing.
Performed Functional, String, Integration, Regression, Risk based, Performance, System and
Usability testing of the application
Created project in Rational Administrator and associated test data store, requisite pro data store,
clear quest data store and rose models.
Used Rational Requisite Pro for requirements management.
Involved in testing Java scripts using Rational Functional Tester.
Developed data pool tests in RFT.
Developed Java Scripts using Rational Functional Tester and performed Load and Performance
tests by using Rational Performance Tester.

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Worked on both manual and automation test scripts.

Created various batch files using batch generator.
Created and imported the various files.
Automated the tasks using UNIX Shell scripts.
Extensively used the data pooling concept to pump different sets of data.
Performed volume testing by transmitting batch files and validating them.
Wrote SQL queries and stored procedures to check the data integrity.
Validated various types of reports like PFI reports, batch reports, DC Reports, Accounting reports
etc.
Extensively used File Transfer Protocol (FTP).
Developed test summary reports and participated in GO / NO-GO meetings.
Used Clear Quest for defect tracking.

Environment: Rational Administrator, Rational Functional Tester, Rational Requisite Pro, Test Manager,
Rational Robot, Clear Quest, Clear Case, UNIX, IIS, MS SQL Server,.Net, Visual Basic, HTML, DHTML,
JSP, Java Script.

ELS, State of New Jersey, Casino Control Commission, NJ

Test Lead

May 08 to Aug09

New Jersey Casino Control Commission is responsible for administering the New Jersey Casino Control
Act and regulations associated with it. Within the Commission there are several divisions responsible for
various administrative functions. Enterprise Licensing Unit (ELU) is responsible for monitoring business
relationship of vendors doing business with New Jersey Casinos. ELS is responsible for managing
registration and licensing. Followed Agile/Scrum process
Responsibilities

Reviewed the functional specifications, requirements document to determine the functionality of the
application.
Performed Functional, String, Integration, Regression, Risk based, Performance, System and
Usability testing of the application
Designed, developed, created and executed test plans and cases for system and UAT testing.
Used traceability matrix to trace test cases with requirements.
Used Quality Center to maintain requirements, test plan, test cases and to log bugs identified during
testing of the application.
Coordinated with business, UAT, development and production support teams to oversee test
execution.
Developed reusable scripts (VB scripts) in QTP.
Worked with functions and actions in QTP.
Developed data driven tests (using data tables) in QTP.
Worked with descriptive programming / Virtual objects in QTP.
Used status reports, test summary reports and test progress report with various test metrics.
Actively involved in conducting defect review meeting with developers and business users.
Involved in signoff meetings and go or no go meetings with business users.
Involved in preparation of test data.
Automated the tasks using UNIX Shell scripts.
Used Black Box, and White box testing methods on different modules of the application. As part of
Black box testing used Equivalence and Boundary value analysis.
Used SQL queries & Join operations to Test source and Target database tables.

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Knowledge of moving application packages from Dev to QA and Production.

Environment. .NET, C#, Quality Center, QTP, Toad, Oracle, JSP, JAVA, Java Script, Ajax, XML, SQL
Server, Windows, Unix(Linux), Web Sphere, Mainframes and AS400.
Unisys State of Maine.
Sr.QA Analyst.

Jan 06 to April 08

As a Sr. QA Analyst, I was involved in testing activities as defined within the overall management
processes during the operation of the Maine Integrated Health Management Solution (MIHMS) project.
Followed Agile/Scrum process
Responsibilities:

Developed test plan, test cases and test scripts in Mercury Quality Center/Testdirector for testing
the applications.
Designed, developed, created and executed test plans and cases for system and UAT testing.
Assessed and revised UAT test sequence based upon test results and/ or changes in product
design.
Validated various Medicare rules.
Involved in testing the Membership and Claims modules of Medicare domains.
Documented UAT test procedures and findings and record and report UAT defects.
Involved in testing the Subscriber/Member Application.
Involved in testing the Billing Application.
Involved in testing the Medical Claims, Dental Claims, and Hospital Claims.
Involved in testing the ICES Claims.
Worked with EDI transactions for data validation.
Testing of transform to validate loading of patient data from text files.
Reviewed and analyzed Business Requirements, Use Cases and High Level and Low Level
Designs throughout the Software Development Life Cycle (SDLC).
Developed & maintained the traceability matrix between requirements and test cases
Validated the Web Services (SOAP), both Request and Response messages.
Validated various EDI transactions 837, 835, 834, 276, 277 and 278.
Validated all the incoming/Outgoing data from EDI 837/835 interfaces.
Tested Trizettos Facets 4.31 in conjunction with Regence custom application for integration
Worked with SQL queries to validate the data in database.
Participated in all Status Calls, Release Management Calls, test case review meetings and SignOff meetings.
Tested User Interface inconsistency and application functionality.
Tested the conversion of datasets from Mainframes to Microsoft Access Database.
Developed test summary reports and participated in GO / NO-GO meetings.
Used SQLNavigator, SQL Advantage to test database functionality in Oracle and Sybase.
Extracted the Members, Groups, Claims data from database and wrote to the excel sheet by
using the QTP
Involved in Creating the Inbound and Outbound Interfaces using the QTP.
Verified Log files, Data sets and Reports by logging into the Mainframe.
Involved in Testing the Ruby Reports.

Environment: Facets 4.31, QTP 9.0, Mercury Quality Center 9.0 Facets, Mainframes(COBOL, DB2,
JCL, File-Aid, TSO/ISPF), EDI, Mainframe, Web services, Java, J2EE, XML, Ajax, SOAP, Oracle, Data
Stage, Ms Excel, SQL/PL SQL.

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Federal Home Loan Bank of Chicago

QA Analyst.

Feb 04 Dec 05

As a QA Analyst, I was Involved in testing the Mortgage Partnership Finance Program. MPF Program is
developed by the MPF Provider and offered by the MPF Banks to their members under which PFIs
deliver Mortgage Loans to and service Mortgage Loans for MPF Banks, which are either funded at
closing by an MPF Bank or Purchased by the MPF Bank after closing.
Responsibilities:

Developed test plan and overall test strategy for the program using Test Manager.
Developed test cases and test scripts for System and UAT Testing.
Created project in Rational Administrator and associated test data store, requisite pro data store,
clear quest data store and rose models.
Used Rational Requisite Pro for requirements management.
Developed reusable scripts (Java scripts) in IBM Rational Functional tester.
Developed data pool tests in RFT.
Test scripts were written based on Functional Specifications, Use cases and Business
Requirement document.
Successfully carried out Functional, GUI, Regression and System tests ahead of schedule
Developed Java Scripts to test the End-to-End Functionality using IBM Rational Functional
Tester.
Tested the functionality of application by using RFT and also automated the application for
Regression testing
Performed Regression and Navigation testing of the application using RFT.
IBM Rational Performance Tester was used to perform Load, performance and Stress testing
Worked on both Manual and Automation test scripts.
Created various batch files using batch generator.
Created and imported the various files.
Automated the tasks using UNIX Shell scripts.
Extensively used the data pooling concept to pump different sets of data using Rational
Functional Tester.
Performed volume testing by transmitting batch files and validating them.
Wrote SQL queries and stored procedures to check the data integrity.
Validated various types of reports like PFI reports, batch reports, DC Reports, Accounting reports
etc.
Developed test summary reports and participated in GO / NO-GO meetings.
Used Clear Quest for defect tracking.

Environment: Rational Administrator, IBM Rational Functional Test, Rational Requisite Pro, Test
Manager, Rational Robot, Clear Quest, XML, Clear Case, UNIX, IIS, MS SQL Server,.Net, Visual Basic,
HTML, DHTML, Java, Java Script.
BCBS
Detroit, MI
QA Analyst

Jan 01 Dec 03

BCBS is a major health care company in North America. Member data & claims are processed in
Mainframes and migrated to FACETS system.
Responsibilities:

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Involved in business functionality review meetings and use-case analysis.

Analyzed the system requirements, functional requirements and business requirement
documents.
Extensively communicated with business analysts to come up with efficient test plans and test
cases.
Validated various Medicare rules.
Involved in testing the Membership and Claims modules of Medicare domains.
Validated various business rules for food stamps.
Analyzed facets enhancements and change controls.
Placed test cases, test scripts, and expected results in HP Quality center.
Developed reusable scripts (VB scripts) in QTP.
Worked with functions and actions in QTP.
Developed data driven tests (using data tables) in QTP.
Worked with descriptive programming / Virtual objects in QTP.
Developed framework (Keyword / Data driven) in QTP.
Retrieved test data from Oracle database using SQL Statements.
Performed XML data mapping during end-to-end testing.
Involved in Claims Processing for Institutional, Professional, Pharmacy and Dental claims using
Facets Application.
Worked on different HIPAA EDI transactions and code sets including 278 (referrals), 834
(enrollment), 271 (eligibility), 277 (claim status), 837 (claims) Batch and real-time (with MQ series
used for real-time). Also worked on Medicare Claims.
Prepared 837 files for Electronic claims submission.
Maintained test log and wrote test evaluation summary reports.
Created Load and Performance Test Bed (GUI and Claims Processing)
Performed load, stress and performance testing using Load Runner.
Tracked defects using Quality Center & Conducted Bug-Review meetings.
Developed test summary reports and participated in GO / NO-GO meetings.

Environment: Mercury Tools (QTP, Quality Centre, Load Runner), Mainframes (COBOL, DB2, JCL,
TSO/ISPF, CICS, MVS), FACETS, Java, J2EE, EJB, XML, HTML, DHTML, XML Spy, Windows NT,
UNIX.

EDUCATION

Masters Degree in Computer Science.

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