1. If, after installing CUE release v1.1.57 and Firmware 1.13, you still see 1 or 2 of
your keys have no lighting, be aware that this is not a hardware failure. The
default lighting simply does not have a lighting effect assigned to them. Please
follow these steps to restore lighting to these keys:
We recommend that you delete the group defaults of ALL, WASD, and Arrows if
you wish to create your own lighting pattern, so you can start with a clean
palette.
2. In the similar situation that that 1 or 2 keys do not register any output, go to the
Assignments section, right-click the key that isnt registering an output, and
select Reset to Default. This will re-enable to the key to work as intended by
default.