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BESTFIX:OneorMoreNetworkProtocolsAreMissingAppuals.com

BEST FIX: One or More Network Protocols Are Missing

Kevin Arrows

January 13, 2016

Guides, Windows

One or more network protocols are missing on this computeris an error that occurs due to Windows
Sockets registry entries that are required for network connectivity. When these entries are missing it
triggersthiserror reported by Windows Network Diagnostics. It shows up when your system fails to
connect to the internet, and you click the Diagnose button. You may be able to ping your destination
address but your browser will be unable to do the same.In most cases, inconsistency in Windows Sockets
API also known as Winsock is the root cause of this problem.
It is responsible for the network requests of the programs, both incoming and outgoing.This issue can
also originate from your Internet Provider, but if the internets working on of your other
devicesconnected to the same ISP then the ISP is Okay and we can continue with the troubleshooting
steps.
This guide is compatible with all versions of Windows.

Method1:RestoreMissingProtocolsFiles
Download and run Reimage Plus to scan for corrupt files by clickinghere,If it finds that the files are
corrupt, repair them.

Method2:DisableIPv6
See steps here to Disable IPv6

Method3:ResetWinsock
Winsock corruption is known to trigger such errors. In most cases, the issue is resolved by resetting
winsock. To reset winsock, follow the steps below.
Press Windows key. In the search box, type cmd. From the list of results displayed;right click on cmd
and click Run as Administrator. If you are on Windows 8 or 10, then Hold the Windows Key and Press X.
ChooseCommand Prompt (Admin)and Click on it.

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In the black command prompt window, type netsh winsock reset and press Enter.

Restart your system and check of the issue is resolved.

Method4:RestartYourNetworkAdapters
A temporary glitch in network adapters can prevent it from picking up the protocols. A simple restart may
also fix the issue. To do this; Hold the Windows Key and Press R. In the run dialog, typencpa.cpland
Click OK.

You will see a list of network adapters, if you dont know which one is yours then you can repeat the steps
below on all of the listed adapters, else perform it on the one that youre using to connect.
Right click your Network Adapter, and choose Disable. Then right click on it again and Choose Enable.

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Method5:ResetComponents
In this solution, we will reset and refresh components involved in network connectivity.
Simply download the batch file from the link hereOR create a text file and save it as fixnetwork.batwith
the following code in it.

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
netshwinsock reset catalog
netshint ipv4 reset reset.log
netsh int ipv6 reset reset.log
pause
shutdown /r

Right click on the downloaded file or the bat file you created (using above commands)and click Run as
Administrator. Look out foraccess denied messages, if you do notice any, then proceed with the steps
below else hit any key when it says on the black window, to reboot. After it reboots, TEST.

It is import to create a registry backup before performing registry steps. You can do this by clicking File ->
Export (with Computer) selected from the top left pane and exporting it (saving it somewhere on your
computer). This should be done for every method you follow where changing registry is involved.
To modify permissions edit the following registry key:

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To do that, hold Windows key and press R. Type regedit in run dialog and press Enter. Registry editor
windows will be opened.
Hold the CTRL key and Press F. In theFind What box, type the following value and clickFind Next.
Wait for it to search for the key, once it searches it, expand this key to look for the folder called 26
eb004a009b1a11d491230050047759bc

Full Path to Key Is

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Nsi/{eb004a009b1a11d4
91230050047759bc}/26.

Right click on 26 and click Permissions.

PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can
scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a
system corruption. You can download Reimage Plus by Clicking Here

Click Add button.Type everyone in the text box and press OK. Ifeveryoneis already there, then grant
Full Access.Click OK.Now run the downloaded file as Administrator.

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Method6:ReinstallTCP/IP
TCP/IP are a set of protocols that defines how you connect to the Internet. Any discrepancy in them can

block your internet access immediately. Hold the Windows Key and Press R. Typencpa.cpland Click OK

You will either have a wired connection or wireless, whatever is the active connection, right click on it and
chooseProperties.

Under This Component Uses the Following Items, click Install button.Click Protocol, then click the
Add button.

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Click the Have Disk button.Under Copy Manufacturers files from box, type C:\windows\inf and click
OK.

Under the Network Protocol list, click Internet Protocol (TCP/IP) and then click OK.

If you get the This program is blocked by group policy error, then there is one other registry entry to
add to allow this install. Hold Windows key and press R.

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Type regedit and press Enter.

In the Registry Windows, navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\safer\codeidentifiers\0\Paths

Right click on paths in the left pane and click Delete. Now repeat the above process to reinstall TCP/IP.
Close all windows, and restart your system. Your problem should be gone now. If not, move on to the next
solution. This method does not apply to home based versions of windows.

Method7:UninstallandReinstallYourSecurity/AntivirusSoftware
If you have recently installed any Internet Security Software, it may be blocking your access to the
internet. Temporarily disable it to check if thats what causing the problem. Quicket way is to just uninstall
it, reboot the PC and then test if system works without it, then re-install another AntiVirus.Hold the
Windows key and press R. In the run dialog type appwiz.cpl andclick OK.In the programs list, find your
security software and right click on it. Click Uninstall.Follow the onscreen instructions to remove it and
restart your system.

Method8:PowerlineAdapters
If you are using aPowerline Adapter, then it can interfere with your network. A reset can solve most of
these problems. Refer to the instructions manual for the adapter to reset your Powerline Adapter.

Method9:DisableProxy
Go to Settings -> Network -> Proxy -> Manual Proxy Settings and turn it off.

Method10:ChangeyourinternetroutersWirelessModeto802.11g
Many people have had luck with fixing this issue by changing their wireless routers Wireless Mode to
802.11g instead of 802.11b+g+n. By default, almost all wireless routers are set to the 802.11b+g+n
Wireless Mode out of the box. In order to change your internet routers Wireless Mode to 802.11g, you
need to:
Login to your wireless routers administration and settings panel through a browser of your choice.
Instructions for accessing your wireless routers administration and settings panel will be found on the
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user manual that came with your wireless router.

Scour everything under the Wireless category for a setting by the name of Wireless Mode or Mode.
Set your wireless routers Mode/Wireless Mode to 11g or 11g whichever applies in your case.
Save the changes and exit your wireless routers administration and settings panel.
Restart both your wireless router and your computer.
Check to see whether or not the issue has been fixed once your computer boots up.

Method11:Hardresetyourwirelessrouter
If none of the methods listed and described above have worked for you, there is still one more thing that
you can try, and that is to hard reset your wireless router. Hard resetting your internet router will cause all
of its settings and preferences to revert to their default values, and that, in many cases, has been able to

fix this issue and restore internet access. In order to hard reset your wireless router, you need to:
Get your hands on a paperclip or a pin or any other pointy object.
Locate the recessed Reset button on your router. This button is basically a tiny hole normally located at
the back of a router with the term Reset written above or below it.
Put the pointy end of the pointy object you acquired into the Reset button and push it all the way in. Press
and hold the button for a good few seconds. This will successfully reset your router.
Once the router has been reset, restart it and then start reconfiguring it.
PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus
Software which can scan the repositories and replace corrupt and missing files. This works in most cases,
where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking
Here

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Jointhediscussion
TheLouisXXI5monthsago

MicrosofthasonemassiveproblemonithandsIseealotofpeoplearehavingthisissue
10

Reply Share

ZacharyHenderson6monthsago

OkaysoIgotstuckforhourstryingallthesefixesandthisiswhatworkedformewithethernetissue:
1.DisableIPv6inethernetadaptersettings
2.Disableandreenableethernetadapter
3.Gotocmdasadminandtypenetshwinsockreset
4.SHUTDOWNpcnotrestart
5.Bysomemiracleitworks
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5.Bysomemiracleitworks
5

Reply Share
RoarSthre>ZacharyHenderson2monthsago

Workedlikeacharm!Beenstuckwiththisproblemformonths....

Reply Share
MichaelClark>ZacharyHenderson3monthsago

Winsockresetandfullshutdownworked.

Reply Share
SD>ZacharyHenderson3monthsago

greatfixworksperfectly!!

Reply Share
Anonymous>ZacharyHenderson3monthsago

Actuallythisistheexactsolution.
DisableIPV6
(disablewhiletryinginternetfromtheWiFiconnectionhavingthisproblem>formetheproblempersistedonlytosomespecificWiFiSSID
notall).
thenrestart.
Tookmearoundtwomonthstofix,asIcouldbrowsefromallSSIDexcepttheOfficeSSID.

Reply Share

SmokeyB>ZacharyHenderson3monthsago

Istillhaven'tgottentothebottomofthiscrappyproblem.Iwilltrythistomorrowandcomebacktogiveatestimonial.

Reply Share
K.Arrows

Technican >SmokeyB 3monthsago

Willwaittoheartheresults.

Reply Share
SmokeyB>K.Arrows3monthsago

Unfortunately,nodice.I'mgoingtotryuninstallingmyantivirussoftware.

Reply Share
K.Arrows

Technican >SmokeyB 3monthsago

Youcanalsotryasystemrestoretothepointwhenthesystemwasworkingfine.
seeheadingtitled"RestoringtheSystemusingSystemRestorePoint"
http://appuals.com/bestguide...

Reply Share
ZacharyHenderson>K.Arrows3monthsago

Hasanyonefiguredoutwhythishappens?IgetthiserrorrandomlywhenIturnonmycomputer.Reallyfrustrating

Reply Share
JulienV.>ZacharyHenderson3monthsago

Excellent,IjustdisabledIPv6inEthernetconnectionsettingsthendisabledandreenabledtheethernetadapteranditworksnow!
Thankyouforsharingyoursolution!

Reply Share
SamB>ZacharyHenderson4monthsago

ThisisthefirstthingItriedafterreadingmany(difficult)solutionsandITWORKED!
Thanksalot.Toaddalittlemoreinfo:IdidanW7upgradetoW10onanIntelNUC.

Reply Share
CherieMetivier>ZacharyHenderson5monthsago

Jesus,Mother,Joseph&Buddhaaftertryingalmosteverything,finallyIhavenetworkingtotallyupandrunning.THANK
YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(Iwasn'tevengoingtotrywhatyousaidbutIwasdesperateandsinceitseemsthattheIPv6hasalwaysbeen
inanissueinsomeform,Itriedit.)(~_~)

Reply Share
KarlJohnFGuiuo4monthsago

iseemtobeonlygettingthiswheniconnectusinganEthernetcable.andwhenitrymostoftheoptionsbeingsuggestedhere,itwillfixitfor
awhilethenit'lljustbebackagainafterafewminutes.alsowhenitdoescomesbackitwillonlybeloadingonselectedsites.
3

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K.Arrows

Technican >KarlJohnFGuiuo 4monthsago

Downloadandrunthisfile,useoption4and5.
http://appuals.com/utilities/n...

Reply Share
SubramaniSouthpawShankar4monthsago

Hi,IhavestartedfacingthisissuerecentlyafterthelatestupgradeofWindows10on21stApril2016.Tillthattimethingswerejustfine.Withthe
recentupgrade,thenetworkwontconnectatallwhetheroverEthernetorWiFi.WhenIrestoreittothepreviouspoint,everythingworksfine.
ThenwhenIshutdownandrestart,itisbackagain!Soeverydayforthepast2days,Iamrestoringtoearlierbuildandthenworking.Igot
WindowsSupporttoworkonthisoverremoteconnectionandtheyhidsomeupdatesandtried.Butnoluck!Thishappensonlyonmydesktop,
allotherdevicesconnectedtothesamerouterworksjustfine.Nextreboot,Iwilltrythefixessuggestedhereandseewhetheritsolvesthe
problemswithouthavingtorestoretoearlierpoint.ThanksforthegreatGuide
1

Reply Share
K.Arrows

Technican >SubramaniSouthpawShankar 4monthsago

Letmeknowhowitgoes.

Reply Share
AyushPandeamonthago

Thanksforthehelp!!Method9reallyworkedforme.

Reply Share
FrankieCafari2monthsago

Noluck,Mylaptopstilwon'tconnecttothehotspotI'mtryingtodo,whenItryedtofixsaidlaptopIhadthisonerightnexttoit,soI'msureitsnot
theinternet,itworkswhenIhaveitconnectedviacablebutnotwireless,Pleasehelp!

Reply Share
K.Arrows

Technican >FrankieCafari 2monthsago

Networkprotocolsmissingissueisn'trelatedtotheconnectivity.ResettheHOTSPOT,andseeifyouradaptersupportsthefrequency
beingbroadcastedbythehotspot.

Reply Share
joewarren2monthsago

Triedalliftheseandalsocheckeddrivers,firewalls.Wheniaddedprotocolsitwouldntletmeaddmicrosoftmultiplexprotocol.Lastthingidid(i
alsodidurwinsockreset)wascmdnetshwinsockresetcatalog.Hitenterthennetshintipv6reset.logthenirestarted.Stillisntconnectingto
theinternetwiredorwireless.Imatmygirlfriendshousebutitworksfinewiredandwirelessatmyhouse.Theinternetwirksherebecausewe
haveotherstuffconnectedandicanpingfrommylaptopthatwontconnect.Truedafewbrowsersaswell.Anyideas?

Reply Share
joewarren>joewarren2monthsago

Justdidasystemrestoreandthatdidntworkeither

Reply Share
TylerTrudel2monthsago

noneofthesolutionshaveworkedforme.

Reply Share
amacdonald2monthsago

SowhenIgotothe26folderitsaysitcannotfindthefilespecified....

Reply Share
K.Arrows

Technican >amacdonald 2monthsago

Youcantrythenextmethod.

Reply Share
leslierangel2monthsago

Whatifonmethod5whenyoureachtheregistryeditor,youdon'thavethe\0\Pathsafterthecodeidentifiers?

Reply Share
K.Arrows

Technican >leslierangel 2monthsago

skipthatmethod,ifitdoesn'tapply

Reply Share
GabbyGibbs2monthsago

Instep5whenIgettocodeidentifiersthereisnomorefolders,Ican'tgetto0/paths.Help?

Reply Share
winterfairy802monthsago

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winterfairy802monthsago

youarealifesaverthankyousomuch!!!!Resettingwinsockworkedforme.

Reply Share
KL2monthsago

iamhavingthisproblemwheniamtryingtoconnecttoaspecificwifinetwork:(ihavenotfixedtheproblemyet

Reply Share
K.Arrows

Technican >KL 2monthsago

Pleasefollowthestepslistedhere,iamsureoneofthemethodswillhelpfixit.

Reply Share
Lloyd2monthsago

Itriedalloftheabove,nothingworked.WhatIdiddowasuninstallmynetworkadaptersfromdevicemanagerandthenIwenttotheAsus
website(IhaveanAsuslaptop),lookedforanolddriverfromWindows8.1(I'mnowrunningwindows10),installedthatanditallworks.Ps.The
problemdriverIhadwasRealtekPCIeGBEFamilyControllerifitmakesadifference.

Reply Share
Tekniik2monthsago

OKwhenIdostep5(resettingTCP/IP)ItgivesmetheerrorbutwhenIgototheregistrytodeletePaths,0/pathsdoesntexist.stopsat
codeidentifiers.

Reply Share
K.Arrows

Technican >Tekniik 2monthsago

Pleaseskipthismethodandmoveontothenextone.

Reply Share
Crimson2monthsago

Thanks,afteracoupleofweeksbeingfrustratedtofixmylaptopwhenw10platformmessupmypcfoundoutthiswinsockcommand.
worksforme,I'mreallygrateful

Reply Share
ShinExoNeeL2monthsago

itworks,butafterfewminuteithappenagain.iusedmethodnum4.afterreboot.didineedtosaveanythingormakeanychanges?

Reply Share
MelaniePierluigi2monthsago

IboughtabrandnewlaptopwithWindows10alreadypreinstalledandI'vehadthisissuesincedayone!Ineedtorestartmycomputer
constantlybeforeitcanconnecttothenetworkandothertimes,certainwebpageswon'topen

Reply Share
Demitri2monthsago

Aftertryingmostofthesolutionstheonethatworkedformewasuninstallingtheavastantivirus.

Reply Share
Nick2monthsago

Itriedalloftheseexcept5becauseIcouldn'tfindthefiletodeleteinregedit.Anyonehaveanysuggestions?

Reply Share
Tekniik2monthsago

OksoIdidthisanditworked.Butafterabout12hoursitcomesbackandIhavetodosomestepsagainorjustrestartmyPCtomakeitgo
away.ItssoharddoinganythingonmyPCthatrequiresinternetbecauseitalwaysdisconnectsmeandgivesmethiserrorwhenItroubleshoot.
Ifsomeonehasasolutionpleasehelpme.

Reply Share
K.Arrows

Technican >Tekniik 2monthsago

Oneofyourprogramappearstobeplayingwiththesettings.Youshouldtryacleanboot(searchthissiteforthecleanbootinstructions)

Reply Share
KSchmidt3monthsago

ItisalmostJune2016,andIjustencounteredthisproblem.Hastherebeenan"official"reasonandsolutionforthis?Threeoutofmyfourlaptops
aresufferingfromthat,andIwaster24hourstryingtoresolveit.Helpwouldbeappreciated.

Reply Share
Kolurisex3monthsago

Method4workedforme!I'vehadthisproblemfortwodaysnow,I'mgladIfinallyfoundaresolution.Thankyou!

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soumyaguliya3monthsago

Ohhhh!Thanksalot....formewinsockresetworked..mhappynow

Reply Share
PuZhao3monthsago

i'veused10000waysbeforetofixthisissue.finallyfixitbyturningoffmanualproxywhichismentionednowherebutinyourarticle.....Iregister
anaccounttosaythankyousomuch..btw,isitthefaultofmyvpnsoftware?

Reply Share
K.Arrows

Technican >PuZhao 3monthsago

Itmaybepossible.Youcanenableproxy,anddisablevpntoconfirm.

Reply Share
MarkBonacic3monthsago

Thankyousooooooomuch

Reply Share
IdongesitHarrisonUmoh3monthsago

OutofallthesolutionsIfoundontheInternet,thisistheonlyonethatwork.I'mnotamITperson,Iknownothingaboutcomputersbutyoursteps
weresoeasytofollow.Iusedthemethod1and2.Itworked!Itactuallyworked.Iamanextremelysatisfiedcustomer.Youget10starsfromme

Reply Share
K.Arrows

Technican >IdongesitHarrisonUmoh 3monthsago

Thankyou.:)

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