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Troubleshooting: Windows
SMSC USB graphics software is not compatible with DisplayLink and must be
uninstalled before installing DisplayLink software. It is not possible to install
multiple USB graphics drivers on a PC due to limitations in the Windows
graphics architecture.
Use the steps below to uninstall SMSC USB graphics software.
1. Open Windows Control Panel and click "Uninstall a program" under
Programs.
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3. If the User Account Control dialog box appears, confirm that the action it
displays is what you want, and then click Continue.
4. Type sc delete SGFXMgr and press Return.
NOTE: if you get access denied error, it means you have not executed the
command prompt as an administrator
5. Type sc delete sgfxk and press Return.
6. Type sc delete sgfxl and press Return.
7. Reboot the PC after completing the steps above and installing DisplayLink
software
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