Sviluppare software oggi ...

La complessit di unattivit tecnica e creativa

divenuta indispensabile per la gestione del
business odierno: problemi e maturit del
mercato, cause e rimedi, soluzioni e speranza!

Ercole Colonese
Versione 1.1 - giugno 2007

"

!$

!
"

&

'

"

)**+,)**-

.
/

"

#
'
0

)
3
6
7
+
;
9
:*
::
:)
:3
:6
!
1

1
1
1
1
1
1
1
1
1
1
1
1
1

4 5
1

2
/

"
5
!.8 9:)+
5
< # "
< # "
= #
5
!

"

55!

>#
#

?
@@

@ ##

# 2
# 2
# 2
2
# 2
# 2
2
# 2
# 2
2
2
# 2
# 2

?
@

!
.

!
A
1
"

2
"

A
"

.
::
<
:::
::)
::3
::6
::7
:)
:):
:))
:)3
:)6
:)7
:)+
:3
:6
.
:6:
:6)
:63
:66
1 !
:67
:6+
:6:6;
:69
: 6 :*
: 6 ::
:7
5
: 7:
: 7)
: 73

)
):
)::

B
C
"
5 0

D
E

'C

#
#
#
E
<
!
"
#
!.8 9***
'
(

&5
"1 !

!
C
!

1'( 52
2
##

2
.
.
'

4 5
'
# &5

. ;***E
5
5
"
"
I
'
I
<
!.8 9***
!.8 9***?
)**7 .

!
1 5!2
> & F
1.= '>8F2
&5
G!
1 55!G2
!
1. !2
E
H
E
E

9
:*
::
::
:)
:3
:3
:6
:6
:7
:7
:+
:+
:::9
:9
)*
)*
):
):
):
))
))
))
)3
)3
)3
)3
)6
)7
)-

", (
);
);

):)
"
):3 .
):6 5
#
"
):7 /
"
):+
"
):):;
#
"
):9 /
C
) : :*
J
"
) : ::
K
) : :)
5
) : :3
/
) : :6
.
"
) : :7
/
"
) : :+
$
))
!.8 9**:?
)*** .
)):
))) /
!.8 9**6
)3
!.8 9**6
)3:
)6
!.8 :9*::
)6:
)7
!.8@!' 9:)+ 5
"
) 7:
)+
!.8 :))*)+: <
)+)
!.8 9**:
)!.8 :))*) -:
) -)
) -3
) -6
);
!.8@!' $/ :7)-:
C
) ;:
)9
!.8@!' $/ :+3)+
)9:
3
!
3:
3::
3:)
3:3
3:6

", /

!.8@!' :))*69
69

!.8@!' :))*-

55!
"
":?!
")?5
"3?J
"6?

"

)9
3:
3:
3)
3)
33
36
36
37
3+
33;
39
6*
6*
6:
6:
6)
6)
6)
63
63
66
66
67
67
67
6+
6+
66;
6;

&5

69
69
7:
7)
7)
73
73
76

3:7
3)

"7?8
1F
2

C
6:
0 .
'
6)
0
63
66
C
66:
:*
7 <
7:
7: : /
# "
7: ) .= '>8F
7)
7) :
C
0
7) )
7) 3
7) 6
73
<
73 : J
E
73 ) 5
73 3 5
73 6 $
76
.
76 : .
76 )
#
76 3 .
77
5
77:
0
E
77)
E
773
E
776
>#
!
4 5
$
5
"
!.89***
!
! , !

E
E
E
1.= '>8F2
2

1F

76
77
777;
7;
7;
7;
+:
+3
+3
+3
+6
+6
+7
+7
++
++
++
++;
-:
-)
-)
-3
-3
-3
-3
-6
-7
-7
;*
;*
;:
;:
;)
;)
;3
;6
;6

(
(

$#
$#
$#
$#

: 5
) !

:
)
3
6

J
!
8#
J

"#
55

"

!.8 9**: !.8 :))*"

33
7)

55

6+
7+
-7

#
-+

!
1

##
2

!$
1

C
!$ 1

"
0

#
L

L<
"
L

"

"
H

L
!

L
L

##
L

"L
"L

"

"
#

<
"

!
'
H

I
L
5

"L L

"

K
'

0
"

##

H
!
'

C
!

0
?

< C

"

#
"
.

"

"

# "
"

"

L
# "L

L
M

# "

C
L

L
L

"

#
M#

!
L
L
!

#
#
0

?
"

H
"

! "

C
1#

5
#

"

H
#

?
LA

L
5

1!.8 9*** . ;***

1'( 5
2

C
2

"1 5 5 !

5
C
1

.'! 5 !

2
E

E'

E
5

M
!.8 9***

?
L

E
'C
!
#

0
"1

M
0 M
C

E2
1

"
.

&

'

D
"

"
E
!.8 9***H2

$
0
"
# ?
A

C
1

H2A
"

L
"L
!

"H

C
C #

"

"
H

<

"0
.
0
C
C

"

C
!
"

#
H
<

"0
>
!.8 9***
0

0
0
<

#
"0

"
#
?
"
<

#
#
C

<

L
0

,
# ?
:

*
C

2A
1
'
L

/'

!.8 9***

5 5 !2A
1L#

/
C

"
0

#
1

#
!
0

##

!
#

!.8 9***:?
)***
# 1
L2

" 55!

#
0

# "
C

#
#
0

#
#

'

L#

"L

L L

#
I

0
#
H

.
0

'

"
"1 #

#
"

'
M
? M
M
5

"
M
"

0
M

M
"
H

"
.

?
0

1
H2

#
?

#
#

"

H
5
0E

.
C
0
#

C
C

L
L

.
" . L

L
L
L

"
!
5

#
?
A
A
A

attenzione alla qualit.

%%

?
C
#

"

A
A
A

L
A
"

2A
A
A

scarso controllo della qualit.

%(

&
C

0
L

D
:9+;

'

$8

#
L#

L
!.89***

1K

)***2

M
"
! 5 5 G!1
1F

,F &

# &5
#

&5

G !

2
"

! 5 >8F 1

> &8 F

! .= '>8F1.
#

'

> & 8

2
1

%+

1
H2 !

0
#

"
'

8
#
#
L'

# L L
"1

#
H2

'
C

C
#

2
#

L1
2

L
L1

%0

'
<
<

0
C
M

?
A

C
"

<

"
# ?
:

2A

1
2A

/'

"
!

%1

'

#
0

C
"

(
!

#
I0

'C
M

#
#

"

'

!
0

#
"

5
"

"
"
?

2A
1

2A
"

2
.
!.8 9***

" 1.

C
"
#
!

!.8 9***

)***

1
##

"

2
0
J
.

"
!

!.8 9*** 0
H2

1
#
"H

!
"H
#
C #

##

"
H

!.8 9***

*
!

#
#

"

?
H

#
1

:9+;2 0

CL!

L
#

0
1!.8 9***2
1'( 5 2

"
1 5 >8F

1 5 5 !2
.= '>8F2 '
5

5 ! .'!
"

#
$
#

?
M
5

E
E'

0
"

#
E'

E
!

?
E
M

2 3444
!.8 9***

)*** 1K

)***2

M
5

"

#
#
!

#
",

C!
!
"

0E
, !1
2

1
2

$
9***?
)**:

!.8

+%

##

!5

'( 5 1'
C#

7!

)56!

&5

20

M
!.8 9***
!
'( 5 'O
1'( 5 2

C
1'

1
2

1
"

'C
H

+(

&
C

*
0

& -6
L

C#

"
L

"

L1

, 2

#
!

#
2

##

C
L

!.8 9**:?
)***

L
<

"5 0

++

&
!

*
*

.
-

.&

C
!$
1

##

!
!$
!$

?L

"
#

"

"
5

!$
L

+0

. 8

L?

"

!L

.!
L

4
> &

+1

8
20

1 5 !2
5 >8F 1

; )92:
C

.'!

"

!
F

0
L1.= '>8F2
<.

L.

! !

"
0
H

'

> &

+<

7!

7!

-! ! =

" 5 5 !G
C
!

'C#

"
1

! .

'

1.'!2

C
C

55!
<.
J

J
! '

!
(

00

E (
#
E(
0
!.8 9***
E

+>

.
C

L.

L1. !2 0

"
1
2
$
L
#

+3

& >444$

.
# "
;***

# &2

1.

+4 !

'

$
#

#
'

?
"

!
#
!$ 1

2
"

"

" .
5

1!

"2
!
0

#
C
"'
J

"

J
"0
/

'C
?
"1

'C
#

2
M

"
#

##
!
!

"

"

"

E8
!

C
M

0
E
#

0C

1
C

20

5
# "
1C

"

2
$

0% )

<

$
D

A!

"A

"

/
"

.
I

C
M

"

*
1

H2 !

"

#
#

L
LC
0
#

0
"L
#
#
#

"
0
0

EL
A

!
1
H2?

!
"
1

"

.
0
'
L

J
#

EJ

0(

EJ
2

E'

H'
C

*
#
C

0
#

/
(
#

?L
#

E<

?L5

<

HL
P
HL

?L

#
HL

2 3444
** *
!.8 9***

1K

)***2
"<
C
#

"
.
L#

L1

# L2
8

!/'
C

"

1
2,

H
",
C

"
,
C
"

?
%

& ' ())*+

,)))01
23**0 4

,))).
,))* 3

0
?

2 3444, (
"

2 344 , /
"
"

"

2 344+ ,
!.8 9***
1

"
C

2A

2 34 ,
"
#
"
M

?
"

2 3 %1

2 %%4<

2 3444A%440'
C5

#
5

& ' ()))3

3

%% %
5
%% %

53

2
#
"
?
(

"

"

?
"A

.
5

A
#

"A

"

"A
A
#
/

"A

"A

"A

"

A
"

*
?

% %

"

B
C

C
C

"
<
C

!.8 9***
L

"?
!

2
#

,
#

#
#

C
J

D
#

#
3

M
"

#
#

8
C
"0

"
0
6

H
8

&
"
"

$
L

7 &

L
!

C
/
#
+

C
?

"

H
!

#
C

!
I

- E
#
C

#
C

; F

H
C

? #
#

"

C
#

#
#

% (

*
!.8 9*** 0
"'

#
"A

8
A
"A
"1
"

2A
C

"

% +

"

!.8 9***A

<

"

#
!
#
L
#

"

L $
!

#
CL

0
L

"

!.8 9***
C

< #

"

<

"

D
"

% 0

F B

B
!.8 9***
"

"
!.8 9**: '

!
!
L

L
L

% 1

&

"0
?

A
#

"

# "
#

"A
#
"A

A
#

A
"

"

#
"
$

I
" "

< C
"
"!

% <

&
<

"

< C
<

C
0

C
#
#

!
.

&

'(

##

% >

B
#

"

'
C

C
"
1 #

"

"

#
!

"
!
C

,
!

% 3

*
1

2
#

"
!

"
A

#
?
. #

"

A
#

"

A
(
A
#
#

"A

"
#

"

# "

A
A

#$

"A
#

"A

!
"

B
*
"
'

C
C

?
"

"A
A

# "

# "A
A

"
"

"

**

"
?
C
L5

"
A

C
"LA

"
A

"LA
#
L

LA
A
L

LA

"

L!

LA
A

"
L

L/

C
"

C
"

"

B
*

B
"

L?
A
#

# "

A
#

"0
#

I
"

B
"

#
2 !
C

!.89***
"

"
?
:

/
C
"

@
"

# A

/
C

*
#

!.89**:?
)***2
!.8 :9*::

B
"
#

0
I
"

" !

"

#
!
"
#

&

C
"

C
"

1
C
'( 5

"
!

55!

C
"

" $

!
!

"
"
C

C
0

"?

A
J

#
#

K
A
#

5
A
(

"

"
I
#

'C
J

J
Q

?L

C
C
"

"

C
I

/
C

"

#
#

"
C
C

C
#
#
C

"

I
5
I

"

"

$
"
C
#

C
#
!.8@$/ :**:-

C
"

B
! L

"L 0

"

C
!
C

"

C
C #
!

"

"

I
D
C

"
!

I
!.8

9**: !.8 :6**:

C
"H

#!

B
!.8 9*** 1K

)***2

"

'
!.8 9*** 0

<

A
A

8
<

!.8 9***
"

I
!.8 9***
0

"

!
C

*
?
$

"

"2A
$

1
"

"

"

"
"

"

"

"
2A
$

** *
#

2A
$

1
2A

# "2A
$

"

"
2A

"
$

"

2A

1
2A

2A

Termini relativi all'assicurazione della qualit per i processi di

misurazione (sistema di controllo della misurazione, processo di
misurazione, conferma metrologica, apparecchiatura per
misurazione, caratteristica metrologica, funzione ,metrologica);

%%

2 344 A%444'
CF B

%%

5
%% %
3
%

%%
31

2
?

:. 8 8'

5 8 J!

) /!('/!5 ' $!

R!8 '

8/5 $!K!

3 $'/5 ! ! ' J'(! !R!8 !

6 .!.$'5

J!

'.$!8 ' '/

7 /'. 8 . >! !$ CJ'

<

!$ C

J!/'R!8 '

'.$!8 ' J'

- /'

' /!.8/.'

!RR R!8 ' J'

; 5 !.</ R!8 !

/8J8$$8

!.! ' 5 !

!8/ 5 ' $8

J
L5

%%%

"L

2 344+
1K

)***2

!.8 9**:

!.8 9**:
#

"
'
C

!.8 9**6

"

%(

"

C
" '

%(

!.8 9**6

2 344+'G
#
%

%% %
%
%% %

& ' ())*

5
%% %
3

%
3
.3 1

5
2

!
#
!
"
#

?: /

"

"A )
A3

C
"

A6 5

"

!.8 9**6

!.8 9**:
C

:. 8 8'

5 8 J!

) /!('/!5 ' $!

R!8 '

8/5 $!K!

3 $'/5 ! ! ' J'(! !R!8 !

6 .!.$'5

J!

'.$!8 ' '/

7 /'. 8 . >! !$ CJ'

+

'.$!8 ' J'

- /'

%+

!$ C

J!/'R!8 '

' /!.8/.'

!RR R!8 ' J'

; 5 !.</ R!8 !

%+

<

/8J8$$8

!.! ' 5 !

!8/ 5 ' $8

2 34 'G

1
"

#
1)**3

2
1

"

2
?

"

!.8 9***2
"
#

$#

?
A
" @

A
"

%0
%0

2H )- 3 %1'!

"
!.8@!' 9:)+

$
1!.8@!'

9:)+,:2

1!.8@!'
"L

"

$/ 9:)+,) 3 62

LL

"
(

"
#

"

?
< #

"

'

"

"
,

#
"
?
!.8@!' 9:)+,:?
)**: .
&5
A

&

:?

!.8@!' 9:)+,)?
)**) .
'O
A

&

)?

!.8@!' 9:)+,3?
)**) .
!
A

&

3?

$$

!.8@!' 9:)+,6?
)**) .
&

&

6?

<
0
#
63

%1

C
?

#
5

5
%%

& '7&

5
,3
)0 $

(*,80

,))8

2 %%4<'

%1
'

#
M

'

.
!.8@!' :))*-?
:997 !
A
!.8@!' :))*-?
:997@
&
,

$
:?
)**) !
:A

!.8@!' $/ :7)-:? :99; !

!.8@!' :))*-1.
&
!.8@!'

% 1%

$/ :+3)+?
:999 .
!.8@!' :))*-

&, .

&

&, .

$
2A
'
4 5

&,
,

2 344
!.8 9**: !.8 :))*-

#
5

% +,!

+,

!!

""!#
*
**
-%
.

&

&
/*

%<
%<

*
*
% &

.
.

'
0

'

'
.

*
**
*

*
*
*
*

&

0.
-

%
*

'

2 %%4<'
K

C
:9970

)**)

!
?
:

"

)
"
3

**
?
?
#

# "
"
0

"

#
,J ,
2
C

C
!.8 :))*-

%<%

Q,

23 *93
%

,)):3
/

& ' ()))

% &;3 4 0

.
!

!.8 :))*"

(
.
'
5
0
"1

1 Q2

1 Q2
L

1L

1L

L2

L2

L #L
##

"?

"

##

I
A
1

%<(

.
!

!.8 :))*"

?
A
A
"

A
A

"
C

%<+

"

**

!.8 :))*"

(
$
!

%>

%>

2H )- DF 0%< 'G
2H )- %%4<

**

!.8@!' $/ :7)-: 0
:99;
!.8@!' :))*-

1$/2
C

1
"

!.8@!' :))*"

%3

%3

2H )- DF 1(%1'G
2H )- %%4<

**

!.8@!' $/ :+3)+ 0
:99;
:))*-

1$/2
C

!.8

1 4

!
!

#
?

$!

!
4
#

C
#

1#

"
1

1
2

"

C #
5

-! !
** *
!

5 5 !G 1
.'!G 1.

# &5
'
"

#
!
1F

"
,F &

&5
!

G !
2

0
"
2

?L

L L

:)

,
!

"

0
"

:!
)5
3J
6

&5

78
!

"
!

"

#
"0

&

:.&
"0

L
C
#

L
#

55!
#

,
!

"

" +

&

'

"
!

"

#
?

"
L

L
L

1
L

L!

L!

L .
" 0

A
"
C

#
#

C
C

#
#
A
#
" :
M
##

( %

%A!
")

"

C
!

#
#
1 Q

( (

(AE
"3

#
"

)2 M
"

C
C

'
"

2
!

!
#

C
M

"3 0

( +

+A6
"6

7!
C

#
1

) 32 M

.
#

#
$

"

"

!
C
'

"
C
C
M

( 0

"60

0A2
"7

*
C

#
1

) 3 62 M

#
L

!
#

0
#

'
#

"7
"6

L
# "
L

"7
L
# "

(%

&

:.&

"

0
"

F &

1F

0
:)
"0

L
#

C
#
!

55!

1F
#

" +

&

'

$
2

%&
+%
'&

6 3
,

%
(&)

8
7&

4
7)5

4
" 75

4
,:5

2 9

7<
+

7&

4
,2 5

4
7= 5

: %

4
+:5

6 3

4
,2)5

4
)675
4
75

4
225

2 9

4
2 5
6

46 5

6 3 4 65
2

8
%

&

4
+2 5

2 9 2

4
, +5

4
"6;
5

2 9
%

4
82 5

4
2+5

"

4
,225

4
:5

"

>

%
%

: 0

"&

4
,+)5

4675

2 9
%

3
%

36
4 5

4
22865

"

"

:993

.
.

0
5

1.= ' 2
'
.
'
!'''
&1 5 2

'

1!

2
1!
.

<

2 !
&
0

#
F

> &

2 8
#

'C

##
1.= '>8F , .

-/

I
"

!'''

)
.

'

> &8

&

S1:2

#
"

0
1)2

T:

IEEE Standard Glossary of Software Engineering Terminology, 1990.

+%

-/

I
"

N
#

+(

> &8 F

(
1 ?
2A
/
1
2A

.
A
.

"

++

*
; )92:

++

,
J

* :
0
.= '>8F

&
:*
1

G. Ford and E. Gibbs, A Mature Profession of Software Engineering Software

Engineering Institute, Carnegie Mellon University, Pittsburg, Pennsylvania, January 1996.

#
M

: .

) .

A
A

3.

6.

7.

A
A

+.

-.

'

;.

'

9.

'

A
A

:* .

&
#
63

C
.= '>8F

&

?
%
/
- ? <'>. ,)):L

< =' > /

0
0

"
A

!
"

"
"

M
H5

"
#
E
C
!

"
!
"
#

L#

0C

5 5 !G 1
.'!G 1.

# &5
'
"

#
"

&5
!

G !
2

2
!

0
"

1F

, F &

2
5

#
"

"0
?

/
O
5

"

1
2

2
#
0
!

<.
#
!
#
F

0
L.

'

L 1.= '>8F2

'

> &
"

/'

? C
D
C

H
#

"

"

"
"

C
H
#
.
55! 0

!.89**:?)***
L2

#
?

:
)
3

A
A

1L#

*
C

'

5
1

0
2

20

'

*
# "

##
#

?
A
# "

A
0
0

C
C

"
?

C
C
#

0 %

"

; )92:
J

C
!

'C

C
#

0
L.

'

> &

#
, .= '>8FL

"
:*
: .

) .

A
A

3.

6.

7.

A
A

+.

-.

'

;.

'

9.

'

A
A

:* .

0%

&

.
!

20

C
"

L L

0%

-/
<
#

"

$
0

?
"A
A

<

C
!.8 9**:?)***
55!

"

0
C

<

1#

# ? .

A/

AK

"

A<
!
1
&2
1 #4 ,

0%%

= #

,
C
.

# "A
A
A

0%(

,
!
0 #
5
5
> &8 F
!
1 5 !2

&
L 1 5 >8F2

!
?
A

4
4

5
5

A
A
"A
A

0%+

,
!
C #

0
?
1'
1
"

&

# 2A

A
A

'

0(
0(

**
/
E

'
$
0

8
C

/'

'O

2A

"

C
#

5
< C

I
C
"

1
C

H
2

##

"

E
<
0
5
.
5

0(%

!L
C

/A

) $
3$
6$
75

"
,

+.

:
.

0((

/
.

#
2

"
5

"

1
2A

/#

1
2A

# "
2A

"
1

"

"

"
# "

# "

1 # "

# "

# "2A

# "

# "

.
!.8@!' 9:)+

%D

.
J
$
<

L 15

2A

$
5

L 18#4 ,8

2A
L

L15

2
1

(D

1.

"
C

C
P
1

L$

L2

!
1
2

"
2

1
#

'C#
1

2
1
H
2A

'C C

1
C

1
,

1 ,
C
1

,# O # Q,# O

2
#

2
L

2
1

+ D

# A
#2A

"

0
L L

0
0L

"

L
"

L
1

2 0

13 $
2
1

2 0

C
!

0
C
0

? L
EL

"

?
C

$
1

J
C

<$ $

"
#

#
C
M
"

C
"

$
85

1! ( .' J!
'$ 5 ' $82

L$
85

'$ 5 ' $82

L 1! ( .' J!

0!

.
C
?
!

5 1

2
A

55!1

# &5

&5

#
#
1

0(+

D
M
1

"
#

,
.

.
.

,
1E2

"
!

*
A

?V

WW

JC
#

!
? P$5

= # $

U5
M

*
1

!
#

!
2 0C
<5 1<

1
!

M
5

C
<
#

#
C

0+
0+
.

2
.!#

.
?
?
/

1 <5 2
/
5. K

2A
*
1 #

?
2

?
C
J

1
5

&

$ 5

2
A
A
?
A
*
1

0+ %

&
.

M
M

D
J>
M

>

V>

#
C

0+ (
.

#
!

0
M
?

"
#
. 8

"
C
1 5.

2A
?

; J5

"
A
7

!
L
A

&

00

00

L.

/
/"

H
L

'C C
5

#
#

J
EJ
?

"

C
"
0
L

L
#

L!

H
L

#
O

.
L

0
E>

#
L
C

'
?
/

5
'

2
< C
I
C
1

H
2

00%

L
2 L
1C

1
2

L L

2
C

** *

00(

"?
E

"
#
M

.
2

00+

?
1

*
"

"A

&

J
#

#
( ,(

*
**

)
O1

'

*
**
-% *
*

*
.

O2

'

% -

&

O3

'

0.

O4

'
%

O5

'

O6

' %

%
*
/

'

%
.

*
**

&
%

'

'

<

#
0

#
#
.
" C

20

' )

*
**

- .

*
6

**

**

4
?%

( '

*
4
0

( '
5

2 %

5
6

( 4 %
5

**

'

&

* -

* -

4
?%

+
%
5

- /.
*

4
?%

% '

5
4
?%

% '
(

(
( 5
% @
%
-

%
-0 <
5

-)
%
0

-: %
%

- "0 '.
*

%
4
, -,$5

%
4
,#-,$5
7
&

4
?%

%
'4
,$-, 5

4
?%

&
8

5
( 4
?%

'

- %.
*

@
%
/
&

**

4
?%

&

%
&

**

/
(

B1
8

'

@
'

/ 0

;
*
,7>6- ,6- ,62-

%
4

0
0

5
4
,,-

'

1
S

2
T

B*
8

;
4

*
- %%

- %

'

?%

*
42 =;

'

C
)%

* 5

**

&
8
4
%

'
%
%
5

( 4 %

5
%

4 %

%
&

( '

&

%
% *

?%

?%

*
4

%
**

B*

'5

0
0
1

"
##
?

9
J

##
0

" '

#
?

55! .
N

$$*-Z

Y(<

J
"

, )**/

'$$ *+Z

@[5

>

YV8' *7Z

V .
A

Y.855'/K*7Z !
&
*7Z /
"

.
/

Y>/88F.97Z

5
/
F
"

K
#
>
;

Q(

V
&

$8+;Z

&

,P
5

, )**6
P

, :999
&

,=
%

&
, :99+
#

V Q

Q , :997
0
+ =
&/
15 2

C ,) 4

, :99*
. "

,=

V & J
' /.8

#
"

,=
Y5 /$! 9*Z

[ )**7
/

&

YF< P$' 99Z

!9+Z

, )**7
' /.8

&

Y ! 8

.
, )**+
=
&

Q&, )**7
/

Y P'RR!*6Z

&

Y /'..5

" !.89***
'
#

%2

< D +& -&

0F

. && -"
*(8G

= . &&& -E

. 8

Y 8F'.*7Z

Q .#
& " H

Y 5>8F*6Z

4 5
4 $

YF !'5*6Z
Y / P!>

/
#

[ )**7
C;

1 5!2[ )**6
< = > /
!
[
&

" H
4 5

F
[ )**6
F 0"
" H

J9-Z/
J
" H

V/

-" <'>I $
<.

[ :99#

Y5'/'J!$P97Z V Q/ 5
" H

. ;

.
34

V5

V [ :997
;

&\ .

D
Y58. ']*3Z

V5

5
YF

'/*3Z
>'OOZ

Y ! 8

&, )**3
+A

P
F

#
Y

&>
/
>
/

>
;

[ )**3
J0E
4

# $V =
/ :9OO
;
+4 ;
J
/=
'
?
@@
#
@E ^ @

&

!9;Z

J /
5
/

&
Y ! >93Z
Y>'!R'/9*Z

#$
/ &
>
/

Y5]'/.-9Z

5&
;

V , :9-9
/ ;

=
@!

J=

, :99;
! . )6 8
J

> , :99*
= ;

=B

&, :993
&
=4

&\ .

] Q

Y <( !*+Z
Y><

<( ! [ !.5 )**7

/ C

!8 '*3Z

>
/

'9+Z

Y < (8/J9+Z

J
1
(

[)**3
(
, :99+

5
@!

F
4

C;

/
"K&;.

,=

C ;

&

6
Y '

Y '8

*+Z

/
# "
(

, )**+
1

/J!**Z ' Q
! .

5- 1E#.

, )***
5C & '()))C ;
)6 8

Y> /> /! 89;Z (

> #
& '()))
1
! . )6 8

' Q
5

Y ! J'/9+Z

, :99+

Y5< /896Z

Y>

5 Q
#
V Q

\.

, :99;

%
#

&5
,(
1 5
+
V Q
#

96Z
#
(

53 "

#
(

!93Z

,(

, :993

, :996
L

>
/

, :996

, :99+
4 & F

D -4 &

Y 8 ' $! !93Z .
&
'$ . !>/!
Y= P'' '/93Z

J
B
.

V=

YR'!$P 5 9:Z K

&
&
V

Y /8.>];+Z

, :993
C ; > =;
>

&,>
>

#
5

, :993
/

R
5
,P

5
Y/<55 '/9*Z

>

&, :99:

, :99*

#
#&, :9;+

5
,P

23444
Y!.89**:?
)***Z
Y!.89***?
)***Z
Y!.89**6?
)***Z
Y!.89**3?
)**6Z

!.8@!' 9**:?
)***
1 =
=

CK

!.8@!' 9***?
)***
1 =
=

C6

!.8@!' 9**6?
)***
1 =
=

C$

!.8@!' 9**3?
)**6
/
=
/

C$

!.89:)+,:?
)**:Z !.8@!' 9:)+,:?
)**:
/
C"
Y!.8:))*-?
97Z

!.8@!' :))*-?
:997
&
;
=C

1
/

="

& ' ())*+

,)))

*+1

# = "

Y!.8:))*-?
*),:Z !.8@!' :))*-?
:997@
:?
)**)
&
;
=C
/ # = "
Y!.8:7)-:?
9;Z

!.8@!' $/ :7)-:?
:99;
&
;
=C $

& '7&

04
*,,)9

*
/

# = "

Y!.8:+3)+?
99Z

!.8@!' $/ :+3)+?
:999
/
C $

*,,)9

" H

.&
!

)+Z

)+
#

)-Z

)**+
5
1

"43
Y

& '7&

)#

%
3 2&"4

)**+
5

"43 $

%& ;
6
& ;3

& ;3

%& ;
4

%
3 2&"4

& -6CY !

!::Z
#

::
M

)**:
%
%
/

2
3

& ' ())*+

,))) 4& 10 &3

,))).

"

/
M

#M

53 &
34

M
/
/

3 #
M

N
+

5
%% %
/
M
%% %
5
5
3

3&

+P

Q3

5
M

%% %

/
.

36
M

'

*
/

;
%

*
*
-%

*
%

+
'
+

B% @

%
%
4

%
%

0
/
G

? .
-

%3

&

5
/

&
%

'

(
0
% & ' *
*
- (( 0
4 8 % >
*
**
%
%
'
+
B
+
5 %
;
*
6
7% : "

* %
* E%
*
+
>
%
F
+,!
F % %
5F
&

' F
%
-0
+
> F
%
E

( 3
((