Zone types
Cities: Skylines features three main categories for zoning: residential,
commercial and workplaces. All three are divided into two types, low and
high density for residential and commercial, and industry and offices for
workplaces.
Residential areas are the backbone of your city. Detached houses such as the ones on low
density residential zones are inviting to older people and families with kids. High density
residential apartment buildings on the other hand serve the needs of younger adults who
value cheaper living costs among other things.
Each zone type serves different groups of citizens even though some
overlapping occurs. For example, low density residential building are favored
by families with young children and seniors while high density buildings are
favored by young adults and families with no children. Low and high density
commercial building work in a similar way: different citizen groups choose
one zone type over the other if both are available in the city and can be
accessed by good road connections.
While most of the workplaces are in the industrial and office zones
commercial zones create workplaces as well even though their main
function is to sell goods to citizens and accept goods deliveries from local
industry. The first to unlock in the workplaces is the industrial zone which
creates factories of all sizes according to workplace demand. Industrial
efficiency is connected to the quality of workforce (workers' education) as
well as their ability to ship goods they produce and if all the stores and
shops in the city have full storages industry can stagnate until the issue is
solved by providing new businesses or outside connections to ship their
goods to. Offices, just like the high density residential and commercial
zones, unlocks later in the game when the city is able to provide workers
who are adequetly educated to perform in those jobs.
Offices don't create pollution which is why they can be safely zoned next to a
residential area.
Offices unlock at a later stage since they require even more educated
personnel to be functional. Once the player reaches this level and is able to
really start educating their citizens with the higher level of schools they can
choose to switch to office workplaces instead of industry on the expense
that it might not create as much tax income as the more polluting yet
profitable regular industry.