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Communication Skills: Warehouse supervisors will need to speak with coworkers and
customers on a regular basis.

Leadership Skills: Warehouse supervisors will need to hire employees and resolve conflicts,
as well as keep employees motivated and on-task.

Critical-Thinking Skills: Warehouse supervisors will need to devise plans of action and asses
those plans regularly.

Organizational Skills: Multiple orders, people and many moving pieces will keep warehouse
supervisors on their toes.

Problem-Solving Skills: Warehouse supervisors will need to be ready when problems arise, or
be ready to anticipate problems before they happen.

Embraces personal challenge Confident, rounded thinking Is self aware

Is resilient, assertive, optimistic and open to change Engages interest and
participation of others and has a collaborative approach to working with
others Actively Committed to team development High levels of motivation

and action orientated

Good understanding of customer deliverables and the impact of failure /

cost of poor quality

Strong analytical and problem solving skills and able to establish logical
practical solutions

Main function:
Supervise a team of warehouse personnel to ensure the provision of a
professional incoming goods, storage and dispatch service to customers,
encompassing both speed and accuracy.
Special Aptitudes
Strong people management skills High level of interpersonal skills Excellent
planning, organising and prioritising skills Ability to make decisions Ability to use
initiative Ability to implement, and ensure compliance with, company policies &
procedures Customer focused High level of honesty and integrity
Forward thinking Positive / Can do attitude Assertive personality Technical
aptitude Willingness to work overtime
Knowledge and Interests
Committed to the philosophy of continuous improvement and to a culture of
team working Willing to build strong interdepartmental relationships
Overall Purpose of the Role:
Assist the Warehouse Manager in maintaining the smooth operation of a fast
moving environment. Responsible for the day to day management of people
within the warehouse function, to ensure company's targets and objectives are

met to meet customer requirements, ensuring that staff comply with health,
safety and standard operating procedures. Responsible for housekeeping
standards and continuous improvement within the warehouse. Act independently
at the organisational level. Outcomes reviewed by organisational head. Decisions
and results have an impact on the function and their success. Performance
affects the functions image.