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MBA ZG 511 Managing People and Organization

RMSI Pvt. Ltd., Google India Pvt. Ltd. and Marriott Hotels India
Pvt. Ltd. occupy top positions in the Best companies to work for
in India 2015 survey(survey conducted by great places to work).
Study the organizational values and the HR practices of these
organizations. Arrive at at least a dozen best HR practices that
you think these organization have in common, which
is makes it a Best Company.

Group - AB
#

STUDENT NAME

1
2
3
4
5
6
7

Naresh Dharma Y A
Lalith Priya M
Vinod Kumar Yadav
Naman Kumar Pandit
Vaibhav Prabhanjan Patil
Vanashika Sharma
Sabyasachi Dalal

STUDENT
ID
2016HB74028
2016HB58021
2016HB74033
2016HB79047
2016HB59023
2016HB58013
2016HB58011

BRANCH OF STUDY
Quality Management
Consultancy Management
Quality Management
Manufacturing management
Finance
Consultancy Management
Consultancy Management

Introduction:
Companies come in all kinds. There are some who keep a hawkish eye over its
employees, banning even the use of mobile phones in office, and there are others
who mandate on somberly silence and colonial formalities in the office. But at the
other end of the spectrum there are establishments, which allow employees to
work from home and believe in a schedule which is more result-oriented than
maintaining a military discipline.
These companies with a human face reach out to its employees in the time of
crisis, supporting them and even taking care of the medical expenses of the ailing
members in their family.
Gone are the days when employees only looked for high paying jobs in a ruthless
office set up. Even high-paid employees agree that money does not matter after a
certain point; it is job satisfaction and a cordial office atmosphere that ultimately
makes a difference.
At a time when work-related stress is taking a toll on the life of employees, it is
refreshing to see some companies go out of the way to make their staff love the
work they do and also ensure they have a great work-life balance.

Scope:
In a survey conducted by Great Place to Work Institute and The Economic Times
in 2015, seven hundred companies across 20 sectors were surveyed. And they
selected Top 10 Great Places to Work in India which listed RMSI Pvt. Ltd.,
Google India, Marriott Hotels India Pvt. Ltd as Top 3 companies among all. In
this study, we analyze the Organizational values and HR Policies established in
these companies and infer a comparison of policies of these Companies. We will
also infer the common values and policies which makes these Companies most
preferred workplace for the employees.

Study Details:

Organizational values distinguish an organization from its competitors and make


it more or less desirable to work for. The success of an organization is mostly
rooted in these core values and practices.
To begin with, let us study each of these aforementioned companies:
RMSI Pvt. Ltd.
RMSI is a global IT company providing geospatial and software solutions to
clients in sectors ranging from utilities, communications, natural resources, land
& infrastructure, navigation & location based services, to the Insurance, and
funding agencies.
Which HR Policies makes RMSI so special for employees?
The company on whole values its employees more. The core value has been stated
as: People are respected and performance is nurtured. The policies followed by
RMSI to make it the most preferable place to work include:
Rewarding environment:
High employee morale is indicative of a great work culture. At RMSI, they
believe that empowering their people, nurturing their talents through wellevolved, innovative and RMSI-centric HR practices to create maximum value for
all.
Integrity and Transparency:
To cultivate the intellectual genre-de-vie, the company believes in an open and
transparent communication among all its stakeholders. This is reflected in the
companys open door philosophy and flat hierarchical structure. People can walk
up to the senior management and discuss ideas and thoughts to improve existing
systems and processes. The companys financials, business strategies and plans
are discussed in open forums. The senior management invites employees from
across the organization to participate in formulating business strategies for the
organization.
Unique Talent Acquisition Model:

Talent is hired through a unique 5-step competency model, which focuses on


skills, credentials, values and behaviors that are aligned to the core competencies
of the company. 36% of the total hiring is done through employee referrals.
Recruitment metrics not only include efficiency of the process and quality of
hiring, but also the time spent by each candidate who comes for an interview.
Keeping Employees uptrend with the latest technologies:
Fluctuating industry trends make it imperative for companies to keep their people
updated with the latest technologies, and RMSI continuously strives to enhance
the capability, creativity and credibility of its people. Their prime focus is on
grooming Subject Matter Experts (SME) from within the company.
Keeping work- life in balance:
The company has a unique way of connecting with its employees by
understanding their work-life balance needs. It organizes in-house parenting, child
psychology and relationship workshops for young parents. Flexible working hours
for female employees, hiring spouses and providing concierge services go a long
way in keeping employees motivated. Clubs like the Art and Music club
encourage employees to exhibit their talents.
Respect:
Ensure respect and dignity for individuals by providing everyone an equal
opportunity to grow without any discrimination or bias.
Excellence:
Step into clients shoes to better understand their perspective and ensure client
delight.
Teamwork:
Good is not enough. Always try to do better.

Google India

Google is company specializing in Internet-related services and products that


include online advertising technologies, search, cloud computing, and software.
Most of its profits are derived from AdWords, an online advertising service that
places advertising near the list of search results.
When it comes to facilities, working environment and benefits, work-life balance,
very few companies can compete with Google. The company makes sure the
employees get the right environment to grow to their true potential. It breaks all
conventions and totally has unique work environment making it employees
favorite.
With a creative and colorful ambience, offices are designed to promote fun-filled
innovation as the company believes it is crucial for employees to think creatively
and give their best.
Google stands out because of following values:
Fitness and fun are woven into Google's history
When it comes to facilities, working environment and benefits, work-life balance,
very few companies can compete with Google. The company makes sure the
employees get the right environment to grow to their true potential.
With a creative and colorful ambience, offices are designed to promote fun-filled
innovation as the company believes it is crucial for employees to think creatively
and give their best.
The employees have access to the best and brightest IT specialists to help get their
jobs done. The TechStop is Google in-house tech support shop, it provides Google
employees guidance with all hardware and software needs and problems at any
time.
Access to best facilities
The employees at Google get to use the company's products to get work done, and
beta-test products that haven't been released to the public yet.

Employees have access to fully equipped gyms across offices in India with
trainers and customized health programs.
Employees can play table tennis, pool, football, air hockey and other games in the
recreation area, or go to one of the several sleep pods for a quick nap.
Fun at work
Google India has numerous special facilities which helps its employees maintain a
work-life balance. Every week on Friday, Google hosts TGIF (Thank God
It's Friday) after 4 p.m. where everyone mingles and works together. This gives an
open platform to employees to collaborate more. Furthermore, Google encourages
its employees to pursue their passion, be it in music or drama or some other form
of art.
The company is strongly looking at removing bureaucratic delays and any
policies that hinder speedy decisions. Each year, the company organises a
'bureaucracy buster' day where employees can suggest changes to minimize
policies and reduce excessive guidelines adds.
Womens initiatives
Womens empowerment is another focus area. Google offers academic
scholarships to future leaders in technology and supporting employee resource
groups like Women@Google.
Food
At Google offices is another attraction. Three meals and unlimited snacks from
the cafeteria are totally free of cost. Meals are made as healthy as possible along
with an elaborate menu.
For families
Involving families, Google hosts its annual 'bring your children to work' day. On
this day, the company organizes engagement activities for children. Additionally,

new employees at Google can even bring their parents to work on a designated
day.

Marriott Hotels India:


Marriott International, Inc. is a multinational diversified hospitality company that
manages and franchises a broad portfolio of hotels and related lodging facilities.
Marriott Hotels follows a different approach from the ones on this study. The
following are the some of its values and policies:
Taking care of its associates is at the heart of Marriotts core values:
Marriott calls it employees associates. On their birthdays or anniversaries, the
hotel employees are allowed a meal for six in any hotel or a stay to experience
their own hospitality at its best.
Apart from providing a competitive pay package, Marriott strives to give its
employees a good work life. The company values good leadership offers better
growth opportunities, a friendly work environment and training facilities. Open
communication, trust among working teams, and a relentless focus on winning the
right way are other key aspects.
What keeps employees happy?
The hotels discount policies, talent development program, international exposure,
open door policy, cross department exposure, performance incentives and
rewarding high performers boosts the morale of employees.
Access to a gym, recreation, discount on food and beverages, room stay,
assignments locally and internationally, international placements and health
insurance are other benefits.

Findings, Recommendations and Impact

Each of these companies have their unique way of running the business and they
value their employees a lot and take good care of them in their own unique way .
In a broader spectrum we see that all these companies have similar values and HR
policies which are enlisted below:

Providing frequent rewards and recognitions


Providing best facilities for employees
Balanced Work Life
Open and Transparent Communication
Friendly work environment
Keeping employees updated with respect to skills
Respecting each other
Being a Innovation hub
Bringing up team spirit to ensure Companys growth
Managing Integrity
Unique Talent acquisition models
Believes in Happy employee is the best employee
Special women initiatives
Believes in nothing less than best
Employee Retention
Freedom at Workplace

Conclusion:
We can see from dissertation that when we look at success of companies, HR
policies and overall organization values plays an important role in making the
organization a place that everyone wants to be a part of. We have arrived at few
observation which when put into action not only improves the companys
productivity but also it brings satisfaction to employees thus making it more
desirable to work for than some others. A good organization always wants to grow
up along with its employees in all respects and this study proves HR policies and
values of the company are corner stones in any successful business irrespective of
field. Most of the companies that fared well to claim the top places on the list
followed great management and HR practices and included key features in its core
including promoting the employees for their great work, sharing profits within the

organization, training and development to improve professionally and assigning


and coordinating people within the team in the best possible manner, amongst
others.

Source Acknowledgment and Bibliography:


1.

Report published on Rediff on 10 Great places to work in India


Survey - http://www.rediff.com/money/report/pix-special-what-makesthese-10-companies-the-best-to-work-for-in-india/20150721.htm
2. Survey details-http://www.greatplacetowork.in/best-companies/indiasbest-companies-to-work-for
3. RMSI Website- https://www.rmsi.com/
4. Googles Hiring Formula- http://qz.com/290029/this-is-googlesincredibly-simple-hiring-formula/
5. Googles Employee Retention- http://panmore.com/google-hrmrecruitment-selection-retention
6. Googles Internal HR Tacticshttps://www.washingtonpost.com/news/on-leadership/ wp/2015/10/29/
google-to-share-its-internal-hr-tactics-and-trainings-with-the-world/
7. Working with Google- https://rework.withgoogle.com/
8. Working with Google- https://www.sec.gov/Archives/edgar/data/
1288776/000128877615000008/goog2014123110-k.htm
9. Working with Google- http://economictimes.indiatimes.com/slideshows
/work-career/seven-reasons-why-google-is-indias-best-company-towork-for/new-initiatives/slideshow/37559964.cms
10. Marriott Hotels- http://www.marriott.com/culture-and-values/corevalues.mi
11. Marriott Hotels- http://fortune.com/2015/03/05/employees-loyaltymarriott/

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