PHILIPPINE CHRISTIAN UNIVERSITY

Taft Avenue, Manila

ORGANIZATION AND MANAGEMENT

ASSIGNMENT # 2
PETTY CASH CASE PROBLEM

Submitted by:
MANUEL A. OCAMPO JR.

Dr. Joel Suarez, Ph.D.

Instructor/Professor
23 January 2016

CASE PROBLEM:
Jennifer is a cashier who had been very diligent and honest in her job for 10 long years. But 3
months ago, her mother got bedridden in a hospital resulting to the depletion of her personal
savings. One morning, she took some petty cash from the safe to defray the expenses in the
hospital.
That same day, you as her boss conducted a spot audit and in the process discovered her
misdeed. What would you do knowing that the rules are severe for cases like this?
OBJECTIVES:
1. To uphold the company policy.
2. Disciplinary action for the erring employee.
3. Rehabilitation and restoration.
4. Change and improve company policies.
PROBLEM (Gap between the actual and the desired situation)
The problem centered on the financial crisis that Jennifer faced due to the hospital
expenses and depleting savings account.
RELEVANT FACTORS (Facts of the case that relate to / confirm the pinpointed problem)
3 months ago, her mother got sick and was bedridden in a hospital
Her savings account was depleted due to hospital expenses
ALTERNATIVE COURSES OF ACTION (Suggested possible solutions to the problems)
Reprimand and give warning.
Disciplinary action by suspension.
Termination.
RECOMMENDATION:
Alternative # 1 Reprimand and give warning
STRENGTHS

WEAKNESSES

The company policy Possibility to repeat

is upheld.
the action.
The management may
Valued the 10 years of
be viewed as not strict
diligent service by
in
implementing
Jennifer.
company policies.

OPPORTUNITIES
THREATS
The employee will be Other employees may
given a chance to get the wrong notion
mend her own ways.
to do the same.
Management
may
consider
to
help
Jennifer with her
situation.
Since she will still be
employed,
Jennifer
can still support the
hospitalization of her

mother
Alternative # 2 Disciplinary action through suspension
STRENGTHS

WEAKNESSES

May aggravate the

The company policy
financial situation of
is upheld.
the employee.
The management may
Action will not be be viewed as too strict
repeated again.
in
implementing
company policies.
Management
will
show that it is serious
in doing business.

Other employees will

take note not to do the
same action.

OPPORTUNITIES
The employee will be
given some time to
think and re-think of
her action.
Jennifer will have a
chance to look for a
different solution other
than stealing.
The company can
exert effort to help
Jennifer
in
her
situation.
The management can
consider what to do
especially in knowing
the situation of their
employees in order to
prevent this kind of
incident.

THREATS
The employee may
resign or quit the job.
Other employees will
be afraid that their
diligence will not be
recognized.

Alternative # 3 Termination
STRENGTHS
The company policy
is upheld.

Action will not be

repeated again.
Management
will
show that it is serious
in doing business.

WEAKNESSES

OPPORTUNITIES

THREATS
There will be no
May aggravate the The company can hire assurance that the one
financial situation of a new employee to who will replace
the employee.
replace Jennifer.
Jennifer will be as
diligent as she was.
The management may
Other employees will
be viewed as too strict
be afraid that their
or too harsh with this
diligence will not be
decision.
recognized.
The 10 years of
The condition of
diligent service of
Jennifers
mother
Jennifer was not given
may get worse
consideration.

The company may

lost
a
diligent
employee who was
just tempted due to
financial crisis.

Other employees will

take note not to do the
same action.

RECOMMENDATION:
Based on the SWOT analysis, the best course of action for management is to give
disciplinary action through suspension.
PLAN OF ACTION:
ACTION PLAN MATRIX
Recommended
Solution

Activities

Disciplinary
action through
suspension.
Personal
meeting
with
Jennifer to
hand down
the decision.
Receipt of
suspension
letter
Meeting
with other
employees
which will
be affected
by the
suspension
Orientation
of Jennifers
replacement
with the
assumption
that the
employee

Time Frame

Responsible
Person/Office

3 months
February 1
to May 1,
2016

Manager /
Supervisor of
Jennifer

30 minutes

Manager /
Supervisor

5 minutes

Supervisor /
Manager

30 minutes
to 1 hour

Supervisor /
Manager

30 minutes

Supervisor /
Manager

Logistics

Budget

Computer /
paper

Php 5,000
monthly as
additional
remuneration
for the

will be
taken within
the existing
staff
Reinstateme
nt of
Jennifer

relieving
staff

May 1,
2016
(After 3
months of
suspension)

Supervisor /
Manager