Anda di halaman 1dari 93

Welcome to EMC Smarts Server Manager Fundamentals.

Copyright 1996, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 EMC Corporation. All Rights Reserved.
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF
ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.
EMC2, EMC, Data Domain, RSA, EMC Centera, EMC ControlCenter, EMC LifeLine, EMC OnCourse, EMC Proven, EMC Snap, EMC SourceOne,
EMC Storage Administrator, Acartus, Access Logix, AdvantEdge, AlphaStor, ApplicationXtender, ArchiveXtender, Atmos, Authentica,
Authentic Problems, Automated Resource Manager, AutoStart, AutoSwap, AVALONidm, Avamar, Captiva, Catalog Solution, C-Clip, Celerra,
Celerra Replicator, Centera, CenterStage, CentraStar, ClaimPack, ClaimsEditor, CLARiiON, ClientPak, Codebook Correlation Technology,
Common Information Model, Configuration Intelligence, Configuresoft, Connectrix, CopyCross, CopyPoint, Dantz, DatabaseXtender, Direct
Matrix Architecture, DiskXtender, DiskXtender 2000, Document Sciences, Documentum, elnput, E-Lab, EmailXaminer, EmailXtender,
Enginuity, eRoom, Event Explorer, FarPoint, FirstPass, FLARE, FormWare, Geosynchrony, Global File Virtualization, Graphic Visualization,
Greenplum, HighRoad, HomeBase, InfoMover, Infoscape, Infra, InputAccel, InputAccel Express, Invista, EMC Smarts, ISIS, Max Retriever,
MediaStor, MirrorView, Navisphere, NetWorker, nLayers, OnAlert, OpenScale, PixTools, Powerlink, PowerPath, PowerSnap, QuickScan,
Rainfinity, RepliCare, RepliStor, ResourcePak, Retrospect, RSA, the RSA logo, SafeLine, SAN Advisor, SAN Copy, SAN Manager, Smarts,
SnapImage, SnapSure, SnapView, SRDF, StorageScope, SupportMate, SymmAPI, SymmEnabler, Symmetrix, Symmetrix DMX, Symmetrix
VMAX, TimeFinder, UltraFlex, UltraPoint, UltraScale, Unisphere, VMAX, Vblock, Viewlets, Virtual Matrix, Virtual Matrix Architecture, Virtual
Provisioning, VisualSAN, VisualSRM, Voyence, VPLEX, VSAM-Assist, WebXtender, xPression, xPresso, YottaYotta, the EMC logo, and where
information lives, are registered trademarks or trademarks of EMC Corporation in the United States and other countries.
All other trademarks used herein are the property of their respective owners.
Copyright 2012 EMC Corporation. All rights reserved. Published in the USA.

Revision Date: 10/2012


Revision Number: MR-1WN-EISMF.9.0.1.0

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

Upon completion of this module, you should be able to describe the functionality of ESM.
You will be able to describe how ESM is used to monitor and manage Servers in the data
center environment.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

EMC Smarts Server Manager simplifies the ongoing management of VMware and Microsoft
server environments and solves one of a customers biggest virtualization management
challenges - identifying the root cause and business impact of infrastructure problems.
EMC Smarts Server Manager immediately determines the root cause problems across virtual
and physical infrastructures. Users will want to gain the ability to know immediately when
virtual machines get created or move.
EMC Smarts Server Manager leverages the power of automation to providein real time
the relationships that exist among the critical elements of your physical and virtualized
server and network infrastructures.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

As IT managers know, change happens. And without real-time visibility and control of the
environment, IT is forced to spend time finding the source of outages, misconfigurations, and
performance degradation, while also having the ability to report on the current state.
And with multi-tier applications, virtual, and physical environments, wide ranges of hardware,
storage, and network devices that are all co-dependent in todays data center, it is no longer realistic
to rely solely on what people know.
In addition, the pervasiveness and rapid deployment of server virtualization, has added to the
complexity of IT environments that need to be managed. Although server virtualization has reduced
capital expenditures, energy, and facility costs, and increased utilization rates, server abstraction has
also added another layer of complexity to IT management. In addition, the extremely rapid pace at
which virtual machines can move across the entire shared pool environment, has changed the rules
of the game and IT management to such an extent that manual approaches are no longer considered
antiquated they are completely unviable, from a business perspective.
Customers need a way to understand these new virtualized environments, keep up with their rapid
pace of change, and place information into a proper management context so that the IT
environments can be managed more efficiently and holistically. These virtualized environments
include VMware, ESX, and Microsoft Hyper-V, as well as different forms of virtualization, including
clustered server environments, and server load balancers both of which also pool server resources
to ensure redundancy, availability, and performance, respectively.
Finger-pointing across physical IT silos, such as servers, networks, and storage, logical silos, like
applications and services and even the virtualization silo remains all too common, and hampers
ITs ability to deliver IT services to the business.
Although IT organizations typically use dozens of management tools, most lack a multi-domain ,endto-end perspective of availability that extends from the physical infrastructure to virtualized
infrastructure and the applications running on those virtual machines.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

So, how does server manager help address these challenges?


First, it provides much-needed visibility, insight, and instrumentation into virtualized
environments. That insight, in turn, reduces the additional management complexity posed by
the use of server virtualization in an IT environment.
In addition, by leveraging the power of automation, server manager provides IT operations
with the ability keep up with the rapid pace of change in virtualized environments.
Because it is integrated with IT operations intelligence, server manager also provides the
ability to extend core infrastructure monitoring to include virtualized server and application
environments. That simplified management in turn improves IT efficiency and reduce costs.
If efficient, separate management systems can be done away with, and by streamlining
incident management, IT operations teams have the accurate information needed to correct
the problem.
In turn, better incident and problem management improves IT efficiency and reduces IT
costs. In short, IT operations can immediately correct a problem.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

By extending Server Managers capabilities to include monitoring for server hardware agents,
VMware ESX and ESXi servers, Microsoft Hyper-V servers, F5 Load Balancers, Microsoft and
Symantec Veritas clusters, and application processes, Server Manager can easily and
effectively extend the value of a core EMC Smarts IT Operations management solution.
Load balancing is a common way to distribute demand evenly across computing resources,
and provides another layer of high availability. A load balancer consists of a virtual server
with an IP address and ports, and a number of physical servers with IP addresses and ports.
In the event of a failure in the server infrastructure, all servers bound to a virtual server can
be reassigned to a backup virtual server (if configured) or optionally redirected to a
configured URL. This increases the overall availability of the server resources and the services
resident on them.
Server Manager monitors and instruments redundancy pairs, monitors status of virtual
servers and generates alarms, and monitors the level of pool member failures. It tracks
configuration and synchronization between BIG-IP pairs, and integrates BIG-IP events and
notifications into EMC Smarts to provide event correlation and automated Root Cause
Analysis. These capabilities include the support for correlation and Root Cause Analysis of
various failure scenarios between BIG-IP load balancer environments and attached switches.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

Server Manager fits within the overall architecture of EMC Smarts solutions.
Server Manager is a module or satellite product to the core EMC Smarts solution. It extends
the value of EMC Smarts availability and fault management and root-cause analysis to the IPconnected servers. This includes virtualization server platforms like VMware ESX and
Microsoft Hyper-V, as well as the virtual machines running on these virtualization servers.
Server manager also can manage server clusters like Exchange, and load balancers like those
from F5. In addition, it can present to IT operations intelligence server hardware
environmental monitoring data, which can help paint a more complete management picture.
As a reminder, the EMC Smarts solution requires IP Manager Manager to manage any IP
network.
Additional layers of networking such as MPLS, Multicast, and VoIP are managed by additional
products, which are separately licensed. Server manager is another product that is licensed
separately, as is another related extended infrastructure management product, Application
Connectivity Monitor.

These products share information and report upward to Service Assurance Manager &
Business Impact Manager for cross-domain correlation.
Please note that products for managing Multicast, optical, and VoIP environments, which are
also part of the EMC Smarts suite, are not depicted on this slide.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

Until now, we have emphasized the VMware management features of Server Manager and
with good reason: managing VMware environments is a major challenge for customers.
However, Server Manager does not only just support VMware environments. It includes
support for Microsoft Hyper-V servers and F5 Load Balancers. It integrates with server
hardware-monitoring suites from IBM, Dell, and Oracle to help IT Operations identify when
physical servers are operating in a degraded state.
Just as it performs automated root-cause analysis for VMware environments, Server
Manager can do the same thing for Microsoft Hyper-V, Microsoft Cluster Service and Veritas
Cluster Server because clustering is just another form of virtualization.
The product also helps IT operations teams identify when key processes are unavailable
because it can discover and help manage the availability of application processes that are
running on any discovered server. Additionally, an alert can be generated when a critical
application is missing a key process or when the number of processes per application
exceeds a certain value.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

So, what are some of the benefits of Server Manager?


First, it makes it easier to manage a virtualized server and application environment. You
always know the status and shape of your virtual environment. You can see which VMs are
not running so you can understand the impact on service delivery and application availability.
Second, you can also keep up to date with VMotion activity which is no small task, given
that virtual machines can, at almost any time, be moved around the shared resource pool
easily, and without interruption to users or business processes. With Server Manager, you
can be notified of moving VMs, which in turn allows you to keep up to date with your virtual
infrastructure.
Last, you also gain the ability to do cross-domain correlation with physical and virtualized
servers and applications with the rest of the IT infrastructure including the network on
which these virtualized environments rely for their connectivity. Because any outage in the
infrastructure can affect numerous physical and virtual components, you need visibility and
insight across both environments. Server Manager delivers that.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals

Server Manager automatically discovers the cluster as a ingle logical entity composed of the
logical physical components. These include Redundancy groups created from the physical
components that make up each cluster, and the relationship that the nodes in the cluster
have with each other. Server Manager also understands and labels the nodes as active and
standbys.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 10

Server Manager also tracks the status of the cluster and its components. It identifies whether
or not each node is up or down. It knows when a protection switchover occurs and
understands the outage that caused it. It ascertains when a cluster is at reduced redundancy
and determines when it is at risk of total failure, when there is only one server left
operational. Finally, ESM identifies when all components, and therefore the cluster and your
critical service, are down.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 11

For F5 BIG-IP load balancers, ESM allows you to manage the virtual IPs & virtual servers. ESM
also monitors the availability and utilization of each load balancer interface, as the status of
load balancer failover pairs. Performance statistics, such as utilization or error rates, are also
monitored for each port.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 12

Environmental factors such as power supply status, CPU temperature, chassis temperature
and fan speed, available disc drive space, and partitions on the Load Balancer are also
monitored. Disk drive space and partitions on the load balancer are monitored. Finally, the
redundant pairs are monitored to make sure each one is available and that they are
synchronized.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 13

Server manager also can monitor status Virtual Servers and Pools.
Virtual Servers consist of a Virtual IP and Port Pair. Virtual Servers are assigned to a Load
Balancer Pool. The pool consists of pool members which consist of real IP and TCP Port Pairs.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 14

Server manager tracks virtual statuses and provides notifications for failures. Examples
include the Virtual Server being Down or degraded, or Load Balancer Software Service being
Out of Synch, having its Failover Status Changed, or simply being unavailable.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 15

Finally, this table shows the server hardware-related support and notifications provided by
server manager.
By leveraging this server instrumentation information, Server Manager helps paint a more
complete picture of the IT environment being managed.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 16

This module covered an overview of the EMC Smarts solution, as well as an overview for
EMC Smarts Server Manager. We reviewed Server Managers capabilities and the IT domains
it manages.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 17

This module provides an overview of EMC Smarts Server Manager, or ESM. It describes ESMs
key features and components, and illustrates how it fits into the Smarts solution. It also
identifies what parts of the network infrastructure are managed by ESM.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 18

This lesson is a high-level overview of how ESM manages the OS and Hardware domain and
provides insight on the topology discovered and the events generated.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 19

The IP Server Performance Manager monitors the performance of Layer 2 and Layer 3
network objects in switched and routed networks, and automates the analysis of faults using
performance thresholds. Faults can occur in systems (switches, routers, hubs, bridges, hosts)
and in network adapters (ports, interfaces). When a performance threshold is exceeded, the
IP Performance Manager generates a system-level exception notification.
The IP Server Performance Manager is an enhanced version of the IP Performance Manager
and is available through a feature license. In addition to the standard capabilities of the IP
Performance Manager, the IP Server Performance Manager can also discover and monitor
host disks, host file systems, and additional information about host processors and memory.

The Server Performance Manager functionality has been replicated in ESM. This gives the
customer the choice of monitoring these elements by either application.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 20

IP network performance issues can occur in switches, routers, hubs, bridges, hosts, and in
these network ports and interfaces. The EMC Smarts solution uses two domain manager
types to monitor for these events - EMC IP Performance Manager and EMC Smarts Server
Manager.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 21

The EMC IP Manager can perform both availability and performance management in the IP
domain. Licensing determines which type of management is done. The two performancerelated IP licenses are Performance Manager and Server Performance Manager.
Performance Manager monitors the performance of Layer 2 and Layer 3 network objects in
switched and routed networks, and automates the analysis of faults using performance
thresholds. Performance Manager polls for its information using SNMP requests to both
private and public MIBs.
The IP Server Performance discovers and monitors host disks, host file systems, and
additional information about host processors and memory. Server Performance Manager
uses SNMP to poll the Host Resource MIB.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 22

The Server Manager can use both SNMP and WMI to manage the servers.
Using SNMP, the Server Manager polls the MIBs of Dell OpenManager, Sun Management
Center, IBM Director, and HP Systems Insight Manager to discover and monitor additional key
hardware performance data.
Some systems may not have SNMP agents enabled. For Microsoft Windows servers that
were discovered by IP manager using only ICMP pinging, with WMI, the Server Manager can
use WMI to obtain operating system data, such as CPU utilization, memory utilization, file
system utilization, fan, and temperature.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 23

The ESM model contains classes to represent the environmental and host resource objects.
The environmental classes represent the fans that provide cooling to the systems, power
supplies that provide power, and temperature and voltage sensors, which provide the
instrumentation to monitor the performance of the two.
The host resource classes represent the disk, memory file system, and processor objects of
the host. These object can be monitored by IP Manager using SNMP, or by ESM using WMI.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 24

An important descriptive attribute of the Fan class is Device ID. Its value contains an address
or other identifying string that is supplied by the Hosts SNMP agent. It is used to uniquely
identify and create a unique name for each fan.
fanStatus is used to track the operational status of each fan. Its value is determined by
periodic SNMP polling.
UNKNOWN indicates that the system that contains the fan has yet to be polled.
OK indicates that the fan is operating normally.
WARNING, or CRITICAL, indicates that the SNMP agent has reported that the fan is not
performing normally, but is not shut down.
SHUTDOWN indicates that the fan is no longer operational.
OTHER indicates that the state of the fan is not OK, WARNING, CRITICAL, or SHUTDOWN.
ESM diagnoses one fan problem. The Fan StateNotNormal notification indicates that, during
polling, ESM has found that the fan is not being reported as NORMAL.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 25

The PowerSupply attibute Device ID is identical in its use as the Fan DeviceID. It is used to
uniquely identify and create a unique name for each fan.
The attribute psStatus is used to track the operational status of each PowerSupply. Its value
is determined by periodic SNMP polling.
UNKNOWN indicates that the system that contains the power supply has yet to be polled.
OK indicates that the power supply is operating normally.
WARNING, or CRITICAL, indicates that the SNMP agent has reported that the PowerSupply is
not performing normally.

SHUTDOWN indicates that the PowerSupply has been turned off.


OTHER indicates that the state of the fan is not OK, WARNING, CRITICAL, or SHUTDOWN.
ESM diagnoses one powersupply problem. The PowerSupply StateNotNormal notification
indicates that, during polling, ESM has found that the power supply is not being reported as
NORMAL or SHUTDOWN.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 26

Class VoltageSensor has the following attributes:


The DeviceID is an index to differentiate between multiple sensors within a system.
CurrentValue is used to track the volts reported by the sensor.
VoltStatus tracks the current state of the sensor.
One event is defined for VoltageSensor. It indicates when the sensor is reporting a reading
that is not in the normal range.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 27

Class TemperatureSensor has the following attributes:


The DeviceID is an index to differentiate between multiple sensors within a system.
CurrentValue is used to track the temperature reported by the sensor.
TemperatureStatus tracks the current state of the sensor.
Two events are defined for TemperatureSensor. The StateNotNormal event is generated
when the sensors status is not normal or shutdown. OutOfRange indicates when the sensor
is reporting a reading that is not in the normal range.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 28

The class Disk has the following attributes:


Access indicates if the desk is read/write or read only.
Capacity provides the size of the disk in bytes.
DeviceID is an index to differentiate between multiple disks within a system.
Removable is a Boolean attribute indicating of the disk can be removed.
Status provides the state of the disk as reported by the systems SNMP or WMI agent.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 29

The Media attribute provides the type of media of the disk.


The one event defined for the Disk class reports when the disk is operationally down.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 30

The class FileSystem has the following attributes:


AvailableSpace provides the disks free space in kilobytes.
DeviceID is an index to differentiate between multiple file systems within a system.
Mounted specifies if the file system is mounted.
Root provides the pathname of where this file system is mounted.
StorageSize specifies the total size in kilobytes of the file system.
UtilizationPct provides the percentage of the file system that is used.
Two events are defined for the FileSystem class.
HighUtilization specifies that the utilization of the file system is higher than the threshold set
by the administrator.
LowAvailableSpace specifies that the available space of the file system is lower than the
threshold set by the administrator.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 31

The class Processor has the following attributes:


CurrentUtilization tracks the utilization of the processor.
DeviceID is an index to differentiate between multiple processors within a system.
HighUtilization specifies that the utilization of the processor is higher than the threshold set
by the administrator.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 32

The functionality of the management agents provided by each vendor differs slightly.
HPs Insight Manager agent provides information of the processors , physical and virtual
memory, and file systems from the Compaq MIB. Disk information is collected from the host
resource MIB.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 33

Dells OpenManager agent provides information of the physical and virtual memory from the
Dell-10982 MIB. Processor, Disk, and File System information is collected from the host
resource MIB.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 34

IBMs Net Director agent provides Processor, Disk, and File System and Physical Memory
information from the host resource MIB.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 35

Suns Sun Management Centers agent provides information of memory real and memory
swap from the UC Davis MIB. File System information is collected from the host resource
MIB.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 36

This lesson a high-level overview of how ESM manages the application process domain and
provides insight on the topology discovered and the events generated.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 37

Server Manager monitors the availability of applications by monitoring the applications


processes.
ESM will generate a notification if a process is not running or, in the case of an application
that relies on multiple processes, if the number of process exceeds the minimum or
maximum number of processes required.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 38

The processes running on a system are discovered using either SNMP or WMI. This
information can be used to identify and specify which application processes should be
managed. The Application processes that are to managed are given a name as well as
minimum and maximum thresholds. The example shows processes that will be monitored
that provide virus checking on the host.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 39

Each configured application will appear as instances of the Application class.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 40

Applications can be grouped together as an Application Service Group. If any Application


within the Application Service Group fails, it will impact the Application Service Group as
well.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 41

In this example, an Application Service Group has been created that consists of the four
Applications.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 42

The ESM model contains classes to represent the environmental and host resource objects.
The environmental classes represent the fans that provide cooling to the systems, power
supplies that provide power, and temperature and voltage sensors, which provide the
instrumentation to monitor the performance of the two.
The host resource classes represent the disk, memory file system, and processor objects of
the host. These objects can be monitored by IP Manager using SNMP, or by ESM using WMI.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 43

The class Application has the following attributes:


CountThresholdsViolated specifies the processes of the application that have crossed the
minimum or maximum thresholds set by the administrator.
IsCountThresholdViolated identifies if the minimum or maximum threshold has been
crossed.
IsMissingProcess indicates that the process defined for the application has failed.
Three events have been defined for the Application class:

MissingProcess notifies that the process of the application has failed.


CountThreshold notifies when either threshold is crossed.
ApplicationDown is the root cause problem associated with the MissingProcces event.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 44

The class ApplicationServiceGroup has the following attributes:


AtRiskThreshold, IsAnyComponentDown, IsEveryComponentDown indicates the status of
the applications that compose the Application Service Group.
The IsGroupPartof SingleUnresponsiveytstem indicates if the applications that compose the
group are hosted by a single system. This will cause the cross domain correlation of the
failure of the Application Group to be tied to the Host Unresponsive event.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 45

There are three events defined for the ApplicationServiceGroup:


AllComponents Down specifies that all of the Groups applications are down.
ReducedRedundancy specifies that at least one appilcation has failed, but the threshold has
not been reached.
AtRisk specifies that the number of operational processes in the application group is less
than or equal to the threshold value, set to 1 by default, but is not zero.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 46

This lesson a high-level overview of how ESM manages the VMware domain, and provides
insight on the topology discovered and the events generated.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 47

Server Manager discovers the VMware domain in one or more vCenters. It then continuously
monitors the domain for availability and performance. In addition, ESM monitors and
analyzes VM event information received from VCenter, such as when a VM has been added,
deleted, or moved from one ESX Server to another.
ESM assures IT service delivery and availability across the Virtual Data Center. It is
instrumental in rapidly resolving problems when they occur, whether the problem is in the
physical infrastructure, virtual infrastructure, or both, by immediately identifying the root
cause of those problems.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 48

ESM uses VSphereCenter (VC) based discovery using the VMware API. This greatly simplifies
the discovery process used by ESMs earlier versions. Since ESM discovers everything through
the VC, the customer will only have to supply those credentials. In the past, they have had to
supply credentials for both VC and ESX servers.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 49

The Server Manager discovers and monitors VMware ESX and ESXi servers and the clusters
and virtual machines they manage.
The Server Manager imports VMware ESX host objects from the IP Availability Manager. It
uses a combination of SNMP and VMware API to discover the VMware components and
virtual machine properties such as IP address and VM clusters. For each virtual machine, the
Server Manager creates a VirtualMachine instance and associates it with the VMwareESX
instance of the appropriate host system.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 50

To monitor the virtual machines, the Server Manager subscribes to events from the
Availability Manager that are related to the host system, for example, Host Down.
The Server Manager uses these events to perform impact analysis, relating problems with
the host systems to problems with the virtual machines running on them. In addition, the
Server Manager monitors the virtual machines directly using SNMP.
The VirtualCenter is the VMware element management system. It is capable of managing
ESX servers, clusters, and individual virtual machines.
A VirtualCenter discovery provides the Server Manager with additional capabilities such as
VirtualCenter containment and VMware cluster discovery.
The Server Manager discovers and monitors a VirtualCenter when it is part of a VMware
deployment. Since, VirtualCenter does not support SNMP, the Server Manager uses the
VMware API for discovery.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 51

The Server Manager builds a topology of the managed VMware entities it has discovered.
The topology objects represent the managed VMware elements in the network, including
their relationships and their connections.
Server Manager includes several VMware topology objects.
One is the ESX server, which is used to run VMware hypervisor software that in turn runs the
virtual machines. The VirtualCenter class represents the VMware management system.
VirtualMachines represent the VMs and the VMDataCenter represents folders created in
VCenter used for partitioning logical and physical elements.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 52

As stated in the previous slide, the Server Manager builds a topology of the managed
VMware entities.
The available ESX attributes are self-explanatory.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 53

Server Manager generates two Notifications for VMware virtual machine events:

NotManagedbyVC identifies an ESX Server that has been discovered by the EMC Smarts IP
Manager, but is not being managed by any VCenter in the ESM topology.
ESXNotHosted identifies and ESX Server that is being managed by a VCenter, is in the ESM
topology, but is not in the EMC Smarts IP Manager topology.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 54

There are several attributes of note for the VirtualMachine class:

vmIFPhysicalAddress provides the MAC address for this Virtual Machine.


VMotionDescription provides the reason the last Vmotion event for this VM was issued.
vmIPAddress provides the IP address of this VM.
The DisableEvents attribute provides a way to disable all the events that may be generated
for a VM. This can be done by setting this attribute to TRUE.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 55

VMToolsInstalled and VMToolsUpToDate attributes identify if VMTools are installed on a VM


and updated to the latest version. Any events specific to VMTools for a VM can be disabled
by setting DisableVMToolsEvents to TRUE.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 56

Server Manager generates a number of Notifications for VMware virtual machine events.:

PoweredOff identifies when the virtual machine power is turned off.


GuestOSNotRunning identifies when the virtual machine operating system is not running. It
is either down or loading.
VMAdded identifies when the virtual machine was added to the ESX server.
VMDeleted identifies when the virtual machine was deleted from the ESX server.
VMToolsNotInstalled identifies when the virtual machine does not have VM tools installed.
This event can be disabled by setting DisableVMToolsEvents to FALSE.
VMToolsNotUpToDate identifies when the virtual machine has VM tools installed, but they
are not up to date. This event can be disabled by setting DisableVMToolsEvents to FALSE.
IncompleteNetworkConfiguration identifies when the virtual Machine does not have IP
connectivity configured. NetworkReconfiguration identifies when the virtual networking
configuration for the VM has changed.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 57

This lesson a high-level overview of how ESM manages the Hyper-V domain, and provides
insight on the topology discovered and the events generated.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 58

The Server Manager initially discovers virtual machines and parent partition running on a
physical Hyper-V server. It displays the relationship of virtual machines and the parent
partition to the Hyper-V server.
In monitoring the Hyper-V infrastructure, ESM notifies when a virtual machine is down,
loading, or has been turned off. ESM will also provide impact analysis and diagnosis when a
Hyper-V server is down, for example, it diagnoses when a Hyper-V Host Down notification
impacts a virtual machine Down event.
Service Assurance Manager displays maps of the physical Hyper-V server and its virtual
machines in the Global Console.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 59

The Server Manager provides the performance monitoring Hyper-V server, as well as
monitoring its virtual machines for resource utilization. ESM notifies when a virtual machine
has passed a performance utilization threshold or when the Hyper-V server's resources are
underutilized.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 60

ESM also monitors the Hyper-V Highly Available Virtual Machine infrastructure. It notifies
when a virtual machine moves from one machine to another machine. In addition, it will
create the relationships for Hyper-V servers that are part of a Highly Available Virtual
Machine cluster. ESM changes the relationships between Hyper-V servers and virtual
machines when the virtual machine moves from one Hyper-V server to another.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 61

Similar to VMware, the Server Manager builds a topology of the managed Hyper-V entities.
The topology objects represent the managed Hyper-V elements in the network, their
relationships, and their connections.
Server Manager builds The three types of topology objects for Hyper-V:
The HyperV_Host represents an instance of the Microsoft hypervisor software running on a
physical Windows server.
The HyperV_VM represents any virtual machine that runs on a Hyper-V server.

The HVParentPartition represents the administration virtual machine of a Microsoft Hyper-V


server.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 62

The attributes of the Hyper-V Host are used in the discovery process of the Hyper-V
architecture. They are used to keep track of VMs that are added and deleted between
periodic discoveries.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 63

The HyperV_VM has five attributes of note:


Three attributes, MovedAttribute, DeletedAttribute, and AddedThreshold, control the
behavior of when certain notifications about the VM will clear.
EnabledState is used to store the enabled status of the VM.
HealthState tracks the Health Status.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 64

The Hyper-V Administration Virtual Machine object has only 2 attributes which are identical
to attributes on the Hyper_VM object.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 65

The Server Manager generates notifications for a number of Hyper-V Events:


Disabled, Paused, Suspended, Starting, and Stopping report on the state of the VM.
CriticalFailure notifies us that the VM is not functional and recovery may not be possible.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 66

The IncompleteDiscovery notification indicates that the VM cannot be associated with a


Host that is managed by the EMC Smarts IP Manager.
VMDeleted, VMAdded, and VMMigrated are self-explanatory.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 67

The Notifications for a HVParentPartition are identical to the notifications of the HyperV_VM.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 68

This lesson a high-level overview of how ESM manages the server cluster domain, and
provides insight on the topology discovered and the events generated.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 69

Microsoft and Veritas cluster services are used to provide redundancy (protection groups) for
IP-enabled client/server applications such as Microsoft Exchange, Oracle, and DNS. In a
cluster configuration, a group of physical and virtual servers (nodes) provide application
protection with one active server and additional servers in standby mode. The active node
associates one of its interfaces with a virtual IP address for that application service. Clients
connect to an application by using the virtual IP address for the cluster.
The Server Manager supports discovery and monitoring of Microsoft Cluster Services and the
Veritas Cluster Server, associating the IP address for the virtual cluster with the active
physical host system device and the protection group.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 70

After the IP Availability Manager has completed its discovery of the physical host servers, the
Server Manager dynamically discovers virtual IP addresses related to the following elements:
Cluster nodes are the physical host servers within the cluster.
Protection groups are sets of servers that comprise each cluster and provide application
protection.
Dependent resources are resources such as a NIC cards that are used by an application,
cluster node, or protection group.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 71

When discovering and monitoring cluster services, the Server Manager associates the virtual
IP address with the active host. The Server Manager takes the following steps:
First, ESM discovers the cluster.
ESM then identifies the virtual IP addresses that are associated with the host and the
protection groups within the cluster.
The virtual IP addresses are then removed from the Hosts HostsAccessPoints in the IP
Manager, in the IP Availability Manager, as well as from the AgentAddressList attribute of the
SNMPAgent.
Thus, when the IP Manager determines that a system that hosts a cluster is down or
unresponsive, the Server Manager diagnoses that a cluster has been impacted.
The Server Manager generates events when a cluster node fails, when a node switches over,
and when a protection group completely fails. In addition, it performs root-cause analysis to
determine why the group failed.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 72

Microsoft Cluster Services provide redundancy for IP-enabled client/server applications, such
as Microsoft Exchange, SQL Server, and DNS.
On Windows 2003 hosts, the Server Manager uses Windows Management Instrumentation
(WMI) for discovery and monitoring of the Microsoft Cluster Services. WMI is a proprietary
Microsoft technology for modeling, querying, and managing configuration of Windows hosts.
The Server Manager accesses this data using a WMI Cluster Namespace, which is a
streamlined method of data access.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 73

A Veritas Cluster provides redundancy for IP-enabled client/server applications, such as SQL,
SAP, and Microsoft Exchange.
The Server Manager supports Veritas clustering on both Windows and Solaris operating
systems.
The Server Manager uses the Veritas CLI to discover Veritas clusters and the Veritas SNMP
traps, Cluster System Faulted and Cluster Resource Faulted, to monitor clusters.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 74

The Server Manager builds a topology of the managed Microsoft and Veritas cluster entities.
The topology objects represent the managed cluster elements in the network, their
relationships, and their connections.
There are four classes within Server Manager for cluster management:
ProtectedAppGroup is a group of applications of the same type being protected within the
Node cluster.
NodeCluster is a collection of all of the nodes in a cluster that together provide a redundancy
service.
ProtectionNode is a logical entity that provides for redundancy in a cluster that runs on a
host.
DependentResource is a resource that is used by an application, node, or node cluster.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 75

There are three attributes of note for the ProtectedAppGroup class:


ProtectedGrpAddress is the virtual IP address by which the application group is reachable.
Status is used to track the state of the application group.
WMIAgantStatus provides the state of the WMI agent that provides us status of the
application group.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 76

There is only 1 attribute for NodeCluster - Status. This attribute tracks the state of the Node
Cluster:
Up signifies that all members of the cluster are up.
Down signifies that the cluster service is down.
Unknown typically signifies that polling of the node members has not occurred yet.
ReducedRedundancy means one or more nodes are down.
AtRisk means only one node is up.
AllComponentsDown is self-explanatory.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 77

There are two root-cause problems that impact clusters. The first, Host Down, is diagnosed
by the IP Manager. ProtectionNode ClusterService isDown signifies that the cluster service
on the node has been shut down.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 78

There are several events that are defined for the Cluster Class:
AtRisk occurs when there is at least one node in the cluster that is down.
IncompleteDiscovery notifies us when there has been a problem in the discovery of one or
more nodes within the cluster. This problem could occur for one of two reasons. First, the
host entity was never discovered by the IP Availability Manager. Second, the host entity was
discovered by the IP Availability Manager with a different hostname from the hostname
known by the Microsoft cluster.
ReducedRedundancy occurs when at least one node has failed, but the AtRisk threshold has
yet to be reached.
IsDown identifies when the Cluster Service itself is down.
Down identifies when the whole cluster is down.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 79

The Server Manager generates three ProtectionAppGrp Events:


OnlinePending signifies that the application group is in the process of starting.
WMIUnresponsive signifies that the groups WMI instrumentation is not responding to
polls.
ImpactedBy_ClusterDown signifies that the application group is unresponsive due to the
cluster being down.
ESM generates three ProtectionNode Events:

Down means the node is unresponsive and no other problem could be found.
StateChanged means the node has transitioned between ACTIVE and STANDBY.
OnlinePending signifies that the cluster is in the process of bringing the node online.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 80

This lesson a high-level overview of how ESM manages the F5 Big-IP domain, and provides
insight on the topology discovered and the events generated.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 81

Overview of the F5 BIG-IP load balancer


The F5 BIG-IP load balancer manages and balances the traffic load across a group or cloud of
physical host servers, creating a virtual server with a single virtual IP address. The load
balancer acts as an aggregation point for multiple client requests from different types of
applications and services. Based on its evaluation of availability, the BIG-IP load balancer
distributes these requests to the servers and their applications in the cloud.
The F5 Corporation refers to physical servers as members in the BIG-IP. The load balancer
monitors the availability of these members and uses that information to decide where to
send the next request for a specific service.
To provide high availability, load balancers are deployed in either active/standby or
active/active pairs. In the F5 BIG-IP implementation, F5 deploys the load balancers CPUs and
associated memory sets. One CPU and memory set supports basic functionality and device
configuration. The second management subsystem CPU and memory set are dedicated to
traffic processing.
The F5 BIG-IP load balancer creates Trunks that relate logical connections between the BIG-IP
and other devices.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 82

The F5 BIG-IP load balancer manages and balances the traffic load across a group or cloud of
physical host servers by creating a virtual server with a single virtual IP address. The load
balancer acts as an aggregation point for multiple client requests from different types of
applications and services. Based on its evaluation of availability, the BIG-IP load balancer
distributes these requests to the servers and their applications in the cloud.
To provide high availability, load balancers are deployed in either active/standby pairs. In the
F5 BIG-IP implementation, F5 deploys the load balancers CPUs and associated memory sets.
One CPU and memory set supports basic functionality and device configuration. The second
management subsystem CPU and memory set are dedicated to traffic processing. The F5
BIG-IP load balancer creates Channel Ports that relate logical connections between the BIGIP and other devices.
Server Manager monitors the F5 Big-IP components for availability and performance using
SNMP polling.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 83

For the F5 BIG-IP load balancer, the Server Manager discovers the following topology
elements.
The load balancers components are represented by instances of the interface, port,
processor, memory, power supply, fan, file system, and temperature sensor classes. Its
addresses are represented by instances of, virtual IP, MAC, and VLAN classes. Instances of
virtual server, service, failover pair, and trunk classes are also created.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 84

In addition, the Server Manager handles BIG-IP traps and correlates events.
The Server Manager generates notifications to the Global Manager when it detects failures,
high utilization of ports, and other activity as measured against thresholds.
It generates a notification when one element in a load balancer pair failsover, when the
virtual servers are down or degraded, and when a virtual IP is found to be running on an
inactive load balancer.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 85

The Server Manager builds a topology of the managed F5 BIG-IP load balancer entities. The
topology objects represent the managed load balancer elements in the network, their
relationships, and their connections.
The Monitored load balancer topology objects are the: VirtualServer, VirtualIP,
LoadBalancerService, and Trunk.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 86

A virtual server with its virtual address is the visible, routable entity through which nodes in a
load balancing pool are made available to a client.
There are three attributes of note for the VirtualServer class:
Address signifies the IP address of the virtual server.
PortNumber signifies the TCP port of the virtual server.
IsSystemActive reflects the status of the load balance on which this VirtualServer is running.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 87

A VirtualIP is an IP address that is shared between a pair of load balancers for the purpose of
high availability. In an active/standby case, only the active load balancer responds to the
virtual request. When a failover occurs, the newly active load balancer takes over the virtual
IP.
There are three attributes of note for the VirtualIP class:
SystemUnitID tracks the ID number of the associated load balancer.
SyncStatus indicates whether that load balancer is active or standby.

HasPeer signifies if the load balancer is peered with another load balancer for fault
tolerance.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 88

A Trunk represents a logical grouping of two or more Ports in order to provide higher
bandwidth. The Trunk attributes are used to track the overall status of all the ports within
the trunk.
AtRiskThreshold indicates the lower bound for number of redundancy group elements
before AtRisk notification is generated.
NumberOfComponents is the number of Ports that comprise this Trunk.
IsAnyComponentDown indicates if any Port is down on this Trunk.

IsEveryComponentDown indicates if all Ports are down on this Trunk.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 89

The Server Manager issues the following notifications for the load balancers being
monitored.
The VirtualServers can be found to be Down, Degraded, or Informational - meaning that is
not being monitored.
The LoadBalancer events notify that one or both peer load balancers are out of sync, failover
status has changed, or that the load balancers have more than one, or no, masters.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 90

One Virtual IP event signifies that the IP is running in an inactive load balancer.
The Trunk events signify the overall state of the trunks components.
The load balancer also has an event that signifies that the balancers fan is slowing down
below the necessary speed to cool the balancer.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 91

This module covered the fundamentals of managing Hardware and OS, processes, VMware
and Hyper-V infrastructure, clusters and F5 BIG-IP environments with EMC Smarts Server
Manager.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 92

This course covered the fundamentals of EMC Smarts Server Manager. It discussed how ESM
manages the physical environment of servers by managing the servers hardware, OS, and
processes. It also discussed how ESM manages the virtual environment by managing the
VMware and Hyper-V architectures, clusters, and F5 BIG-IP environments.

Copyright 2012 EMC Corporation. Do not copy - All Rights Reserved.

EMC Smarts Server Manager Fundamentals 93