Works with business partner to elicit high-level requirements and capture
business needs
Define business requirements
Perform Quality Assurance
Define reporting and alerting requirements
Own and develop relationship with partners, working with them to optimize and enhance the integration
Help design, document and maintain system processes which include but not limited to BRDs, RFPs.
Report on common sources of technical issues or questions and perform
Root Cause Analysis in liaison with the IT team
Communicate key insights and findings to Business team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the Business team Coordinates project delivery by participating in design reviews and walkthroughs to communicate systems designs and validate proposed solutions. Obtains key inputs from enterprise architecture teams and identifies solution interdependencies