Case 4: ERP Implementation in OilCo & ExploreCo

Swapnil Zunke

PGP15054

1. Compare and contrast the implementation of OilCO and ExploreCO. What were
the similarities and differences between the two implementations?
Ans.: It is clear from the case; both the organisation has many similarities as well as
differences when it came to implementation of ERP. If we look at the similarities then
both the company has adopted critical success factors, modification to software was
minimum and major changes to business processes to achieve the desired goals.
Now looking at the differences ExploreCO had a very focuses implementation
process while OilCO include the development of a module that was specific to the oil
industry which was very broad ERP implementation. The project champion of the
OilCO lacked overall continuity while the champion at the ExploreCO follows hands
on approach. The Grading system in both the company was different as well as
ExploreCO has a better quality members than OilCO. Another important point was
strong project management and the ability to meet deadlines was strong point of
ExploreCO. The new ERP system also lower manual process and transaction, and
improved inventory system.

2. Why do you think the projects were successful? Was it the articulation of CSFs?
Was it their strategy of minimal customization? Or something else? Explain.
Ans.: Yes it was a successful project. ExploreCO was attach or fasten to the standards
of insignificant customization and informed dates however it was in the middle of the
testing stage, although it was unsuitable to the client but they complete the assigned
work two weeks past their end date. If we go for administration backing of both the
company then ExploreCO was basic all through the usage while OilCO was just basic
in arranging, setup and improvement. Even though both the organisation has the same
CSF they contrast in that ExploreCO had a structure and procedure keeping in mind
the end goal and a champion was essential and was given full authority while OilCO
was not formally perceived and has no structure and procedure. There was some
additional impressive variety in the CSF of both the organization and both cuddle to
an arrangement of negligible customizations and deliverable dates

3. What can we learn from this case? Also, provide suggestions for improvement.
Ans.: From the case of OilCO and ExploreCO we can learn number of things which
can be used in successful implementation of ERP. While implementing ERP, they
have considered number of critical success factors which are the basis of success of
implementation such as strong executive level leadership, strong project and chain
management, SME participation, minimize module customization, effective training,
and selecting the proper ERP system architecture. In addition to this OilCO could
have improved their implementation by selecting the appropriate system this would
have helped them in eliminating the need of creating a new oil industry module, also
can hire a full time executive level officer for heading the ERP implementation team,
this would have saved some money.