Eslam Hassan Ali

1 Tanes St. MoharamBeek Alexandria Egypt

Military Status : Exempted
Home Phone: 03/3930839
Mobile : 01026062017
eslamhassanali@gmail.com

Education

A Bachelor's Degree in Computer Science

Faculty of computer and information Cairo University
Major : infromation technology
Minor : information System
Graduation Project : Home Automation System using Arduino and
Mobile Application
Grade : A+

Language
Arabic

Native language

English

Good, in speaking and in writing

Detch

Fair

 Computer Skills
Programming Language

C++ / JAVA / MATLAB

Web Development

HTML / PHP / JavaScript / CSS / JSP

Programming Tools

MS Visual C++ / Netbeans

Operating System

Windows XP , 7 , 8 / Windows Server 2008 , 2012 / Linux

Experience
Consolidated Freight Service
- Technical Support
From 1/5/2015 to present.

Install and perform minor repairs to hardware, software, and peripheral equipment,
following design or installation specifications.
Oversee the daily performance of computer systems.
Set up equipment for employee use, performing or ensuring proper installation of
cable, operating systems, and appropriate software.
Maintain record of daily data communication transactions, problems and remedial
action taken, and installation activities.
Read technical manuals, confer with users, and conduct computer diagnostics to
investigate and resolve problems and to provide technical assistance and support.
Confer with staff, users, and management to establish requirements for new systems
or modifications.
Support LANs, WANs, network segments, Internet, and intranet systems.
Maintain system efficiency.
Ensure design of system allows all components to work properly together.
Troubleshoot problems reported by users.
Make recommendations for future upgrades.
Maintain network and system security.
Analyze and isolate issues.
Monitor networks to ensure security and availability to specific users.

Evaluate and modify system's performance.

Identify user needs.
Maintain integrity of the network, server deployment, and security.
Ensure network connectivity throughout a company's LAN/WAN infrastructure is on
par with technical considerations.
Design and deploy networks.
Perform network address assignment.
Maintain network facilities in individual machines, such as drivers and settings of
personal computers as well as printers.
Administer servers, desktop computers, printers, routers, switches, firewalls, phones,
personal digital assistants, smartphones, software deployment, security updates and
patches

Leaders Training Center

IT Specialist
From 1/12/2014 to 1/5/2015

Installing and configuring computer hardware, software, systems, networks,

printers and scanners.
Planning and undertaking scheduled maintenance upgrades.
Talking to clients and computer users to determine the nature of problems.
Responding to breakdowns.
Investigating, diagnosing and solving computer software and hardware faults.
Repairing equipment and replacing parts.
Supervising junior engineering and technical staff.
Agreeing timescales.
Obtaining replacement or specialist components, fixtures or fittings.
Checking computer equipment for electrical safety.

Maintaining records of software licenses.

Currently Studying
CCNA
MCSA 2012