Diseño de Un Modelo de Gestión de Recursos Humanos para La Empresa Digi

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Dedicatoria
A (Dios, por su grandeza y bendicin recibida fi mis padres por su apoyo constante
A mis hermanos y amigas del afma.
Agradecimientos
A Dios, por guiarme, protegerme en todo momento
A mis padres y hermanos, por su paciencia, comprensin y amor incomparable A mis
docentes del Postgrado, por su sabidura y apoyo
A mi Tutor Tcnico, Msc. Jaime Orbenes, por sus enseanzas, sabidura apoyo constante,
tiempo, y estar siempre presto a colaborarme y darme la oportunidad de enriquecerme con muy
valorados conocimientos.
A mi Tutor Metodolgico, Ph.D, Andrs Jos Granado por su sabidura, confianza, apoyo
constante.
Al personal administrativo del Postgrado de F.C.E. F. de la UAGRM que han estado
siempre prestos para ayudarme.
Y a amigas, amigos, y otros que han colaborado para culminar este proyecto.
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Se entiende por Gestin de Recursos Humanos a la capacidad de mantener a la organizacin
productiva, eficiente y eficaz, a partir del uso adecuado de su recurso humano. El objetivo de
disear una propuesta de Gestin de Recursos Humanos para la empresa Digi-Tec S.r.l.
promover en la organizacin un clima favorable de trabajo, desarrollar las habilidades y
capacidad de los trabajadores, que permitan el desarrollo individual y organizacional sostenido.
Las organizaciones deben tener en cuenta que sin sus recursos humanos idneos, ser casi
imposible que la organizacin pueda obtener altos estndares de desempeo.
La Empresa Digi-Tec S.r.l. tiene la finalidad de ser la primera empresa en su rubro. Debido
a la ausencia de polticas que regulen el manejo de personal de la organizacin ha provocado que
exista una alta rotacin de personal, provocando ineficiencia en la organizacin y por ende
perdida de clientes, significando una perdida para el negocio.
El presente trabajo consiste en la elaboracin de una propuesta de un modelo de Gestin
Estratgica de Recursos humanos para una empresa de Servicios la cual ha identificado que parte
de los principales problemas que causan la rotacin de personal y por ende perjuicio a la
empresa.
Con la finalidad de resolver estos problemas tanto en esta y otras empresas de similar
funcionamiento se realiza una propuesta para la empresa Digi-Tec S.r.l. en la cual se propone
polticas de reclutamiento, seleccin, compensacin, evaluacin de desempeo, higiene y
seguridad y auditoria de Recursos Humanos con la finalidad de atraer, ubicar, mantener y retener
la calidad y cantidad del
personal necesario, a fin que cumpla, a satisfaccin, la misin para la cual han sido creadas.
Adems se deber propiciar el desarrollo del liderazgo en todos los gerentes, enfatizando el
desarrollo de las habilidades bsicas, entre ellas, la delegacin de autoridad y poder, trabajo en
equipo y motivacin.
Por ultimo el modelo propuesto puede ser aplicado en otras empresas con el objetivo de
mejorar la gestin de los recursos humanos como medio de asegurar el xito de su estrategia.
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La intensa bsqueda de calidad, productividad y avance tecnolgico en las empresas donde las
actividades de las personas cada da esta mas globalizado.
Hace que las organizaciones creen ventajas las cuales puedan mantenerlas vigentes y con
constante crecimiento en el mercado. Convirtiendo al recurso humano en la piedra angular y
esencia del desarrollo.
La Gestin de Recursos Humanos es un rea importante en las empresas u organizaciones la
cual, cada vez retorna ms compleja y desafiante. Siendo en la actualidad el principal activo,
permitiendo llevar estrategias y conseguir metas que alcancen altos grades de eficiencia y
efectividad en el desempeo del personal.
La Empresa Digi-Tec S.R.L., nace a principios del ao 2002 como consecuencia de un
emprendimiento de los socios, con la perspectiva que la tecnologa cada da esta avanzando, y
convencidos que proporcionar servicio tercializado se a convertido en una gran ventaja de
mercado.
La constate Rotacin de personal a ocasionado que la Empresa Digi-Tec S.R.L. afecte sus
actividades diarias, baje su produccin, el personal se sienta desmotivado, y exista un conflicto
permanente dentro del a empresa.
Esto debido a una deficiente manejo de personal causado por las falta de polticas de RRHH,
Liderazgo, y manuales de funciones los cuales guan las acciones del personal, esto impide
evaluar el desempeo, crear polticas para promocin y ascensos, alta rotacin, y mayor costo
por la perdida de tiempo en cuanto a los procesos de administracin de personal.
El constante crecimiento en el mercado, hace que las empresas hoy en da sean ms
exigentes en cuanto a su servicio el cual el factor humano viene a hacer el capital mas importante
de la organizacin. Por lo tanto la empresa debe asumir el desafo de implementar un nuevo
modelo de Gestin de Recursos Humanos para lograr penetrar y mantenerse exitosamente en el
mercado.
Con este propsito se elaboro un Modelo de Gestin de Recursos Humanos con la finalidad
que las empresas puedan tener un material en el cual puedan guiar sus pasos para desarrollar
eficientemente sus procesos, de reclutamiento, seleccin, socializacin, auditoria de Recursos
Humanos y otros a travs de la captacin de recursos humanos, mantener los recursos humanos y
adems de ellos disminuir algunos casos donde existe mucha rotacin debido al desconocimiento
de la administracin mas importante que es el personal de la Empresa.
A travs del tiempo se ha notado un bajo rendimiento en el personal, perjudicando la
produccin y el servicio. Se ha incrementado notablemente la rotacin, disminuyendo la
efectividad de la Empresa.
Debido a esta debilidad se elaboro esta propuesta la cual tiene todos los procesos y plantea
polticas claras para el normal desenvolvimiento de la administracin de recursos humanos.
En consecuencia, el objetivo general de este trabajo de investigacin es el siguiente:
Elaborar una Modelo de Gestin de de Recursos Humanos para los cargos y funciones de la
Empresa Digi-Tec S.R.L a travs de de la aplicacin de tcnicas de administracin de RRHH,
con la finalidad de hacer eficiente su gestin
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Para alcanzar este objetivo general, e iniciar este proceso de cambio como parte de una
estrategia empresarial se plantean los siguientes objetivos especficos.
F
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Bajo estas circunstancias, se ha planteado como hiptesis de este trabajo lo siguiente: "La
implementacin de un Modelo de Gestin de recursos humanos, permitir a la empresa contar
con un instrumento de apoyo el la disminucin de los problemas existentes de rotacin, a travs
de polticas que definen los lineamientos claros para la administracin eficiente de Personal".
Esta investigacin se caracteriza por observar, recoger, ordenar y clasificar e interpretar, los
hechos y sus variables en circunstancia temporal determinada.
Metodologa:
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Observacin
Revisin de fuentes secundaria:
Bibliografa general y especfica sobre el tema de estudio.
El presente trabajo se realiz mediante una profunda investigacin y se ha tratado de ser lo
mas objetivo posible, sin que esto impida ver con la amplitud necesaria el tema. El esquema bajo
el cual ha sido desarrollo el presente trabajo, ha sido el siguiente: Adems se hace una clara
explicacin de todos los elementos cientficos para una exitosa gestin de recursos humanos en
cuanto a teoras de distintos autores.
Capitulo I: Aspectos Fundamentales para una Gestin de Recursos Humanos.- En l se hace
una relacin terica de varios autores sobre temas en cuanto la administracin de personal y la
gestin de Recursos Humanos. Enfatiza la importancia del rol de los RRHH, con aspectos
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metodolgicos importantes, y estudio de los modelos que visualizan diferentes visiones de los
autores que han desarrollado importantes aportes para el rea de los Recursos Humanos, enfatiza
el importante rol que los recursos humanos cumplen en el xito de las organizaciones modernas,
dentro del marco de las polticas y procesos de gestin de personal.
Capitulo II: Situacin Actual de la Gestin de Recursos Humanos de la Empresa Digi-Tec.
S.R.L. En este capitulo expone el anlisis de la situacin actual de los Recursos Humanos de la
Empresa. El Diagnstico, el cual nos relata el comportamiento de cada cargo de la organizacin,
deficiencias, motivos de rotacin, comportamiento de la organizacin con sus trabajadores y
adems si cumplen con las principales polticas para una administracin de recursos humanos a
travs de una auditoria.
Capitulo III: Para una exitosa Gestin de Recursos Humanos.- En el mismo se expone una
Propuesta de un Modelo de Gestin de Recursos Humanos para la administracin de los cargos y
funciones de la empresa. Esto desarrollado con elementos cientficos ya investigados por
distintos autores. Se visualiza su efectividad a partir de la eficacia del manejo del personal el cual
llega a jugar un papel importantsimo en la organizacin, siendo la parte esencial para los
objetivos ya planificados.
Rescatando del Autor del Libro "Fundamentos de Administracin y Empresas" Lic. Jaime
Orbenes el siguiente Texto: "En consecuencia el rea de personal, es el rea de la empresa que
est encargada de coordinar con todas las otras todos los aspectos relacionados con el "manejo"
del elemento mas valiosos con que cuenta una organizacin: El recurso Humano. Le corresponde
al rea de personal administrar de mejor forma los recursos humanos de las organizaciones, as
como de preocuparse de brindarles (o crear) un ambiente que les permita desarrollarse
plenamente para el beneficio personal y de la organizacin".
Concuerda claramente con la Propuesta de este Modelo el cual quiere que con su aporte
llegue a ser un instrumento de apoyo a aquellas organizaciones que se encuentren con una
deficiente administracin, desconocimiento de tcnicas de administracin u restan importancia al
personal debido a un enfoque errado del concepto del recurso mas importante de la organizacin.
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Chiavenato Idalberto, Administracin de Recursos Humanos, Mc Graw Hill, Colombia,

Quinta Edicin, 2002.
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Academia, Cuba 2005.
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Posgrado, .Santa Cruz -Bolivia, 2006
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Edicin, 1994.
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Recursos Humanos, Bolivia.
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Diseño de Un Modelo de Gestión de Recursos Humanos para La Empresa Digi

Diunggah oleh

Informasi Dokumen

Judul Asli

Hak Cipta

Format Tersedia

Bagikan dokumen Ini

Bagikan atau Tanam Dokumen

Opsi Berbagi

Apakah menurut Anda dokumen ini bermanfaat?

Apakah konten ini tidak pantas?

Hak Cipta:

Format Tersedia

Diseño de Un Modelo de Gestión de Recursos Humanos para La Empresa Digi

Diunggah oleh

Hak Cipta:

Format Tersedia

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