PLATFORM SERVICE
Document Number
Document Title
NON CONFORMANCE CONTROL
PROCEDURE
USP-NC-NCP-004
Page
1 of 6
Rev
Date
19 MAR 2010
KINOA 4307
Company
Contractor
Document no
USP-NC-NCP-004
Document revision
status
Rev
For Submission
Date
Description
QA
Project
Manager
ABS
Client
Prepared
Reviewed
Reviewed
Approved
Document Number
Document Title
NON CONFORMANCE CONTROL
PROCEDURE
USP-NC-NCP-004
TABLE OF CONTENTS
1.
Scope
2.
Purpose
3.
Reference Document
4.
Definition
5.
Responsibilities
5.1. QA/QC Department
5.2
6.
Production Department
Procedure
6.1. General
6.2. Mechanism of Non Conformance Report
Attachments
Flow Chart control of Non Conformance Report
Page
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Rev
Date
19 MAR 2010
Document Number
USP-NC-NCP-004
Document Title
NON CONFORMANCE CONTROL
PROCEDURE
Page
3 of 6
Rev
Date
19 MAR 2010
1. Scope
This procedure applied in when Non Conformance Report are issue and up to completion of
contract.
At Completion of project all NCR must closed.
2. Purpose
To ensure non-conforming products are identified, duly segregated and appropriate actions taken to
rectify the non-conformance.
3. Reference Documents
a. Client/Owner Specification
b. Class Rule (ABS)
c. Approved Drawings
d. Inspection & Test Plan
e. Test Procedures
f. Statutory regulations
4. Definition
1. Non conformance items are material or workmanship that does not comply with
requirements.
2. NCR are Non Conformance Report of material / item / product that found and need to be
followed up.
5. Responsibilities
5.1.
QA/QC Department
a. Perform inspection according to inspection request from production department.
b. Identify the non-conformance material and product.
c. Issue NCR and perform verification.
Document Number
USP-NC-NCP-004
Page
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Date
19 MAR 2010
d. Perform evaluation and propose method of repair (if necessary) on the NCR sheet.
e. Coordination with related department, if necessary, for observation & evaluation of NCR.
f. Prepare NCR log and file.
a. Segregate the non-conformance material or product and then place on separated area if
possible.
b. Prepare solution by repair, reject, or re-build.
c. Perform follow up according to conclusion of evaluation.
d. Inform NCR that have been followed up to QA/QC Inspector accordingly.
6. Procedure
6.1. General
a. NCR shall be issued by QA/QC Department on their observations and on the advice of owner
representative during inspection at site.
b. NCR sheet shall be issued for correction of defect and preventing same defect in the future.
c. Non Conformance material and product should be marked & recorded and then issued NCR.
d. Non Conformance material and product should be placed separately if possible.
e. Non Conformance material and product must be observed & evaluated to find solution and the
conclusion should be relayed to appropriate party.
f. The person performing evaluation must be qualified in that field.
g. The material and product that has been repaired must be re-inspected.
h. All activity of non conformance items control must be filed, reported and recorded on NCR log.
Document Number
USP-NC-NCP-004
Page
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Rev
Date
19 MAR 2010
i. Production process maybe not continued while the NCR is not verified, Project Manager to
decide. Any affect on production process must be immediately intimated to the owner.
6.2.
a. QA/QC Department performs inspection subject to inspection & test request schedule.
b. QA inspector issues NCR as soon as possible to Production Department with copy to Project
Manager if the non conformance item found.
c. Production Department shall follow up the NCR as soon as possible.
d. The follow up of the NCR shall be informed to QA/QC Inspector for verification.
e. QA/QC Department performs re-inspection and decides NCR status.
f. QA/QC Department submits NCR status to responsible parties and keeps the NCR file.
g. Enclosed the flow chart of Non Conformance Assessment
Attachment see next page
Document Number
Document Title
NON CONFORMANCE CONTROL
PROCEDURE
USP-NC-NCP-004
Page
6 of 6
Rev
Date
19 MAR 2010
WHAT?
WHO?
Discoverer
Analyse
Task manager
Is the product
defective
No
No
Yes
Can it be
reworked
Yes
Record:
- Decision
- Performance
- Checking
- Closure
Reworking
No
Decision maker
QA / QC
No
Can it be
repaired
Yes
Repair proposal
No
Can it be
accepted
as
delivered
No
Acceptance by
waiver
Yes
Residual
anomaly
Minor
Waiver
Major
Critical
anomaly
Discard
Not applicable
Record
- Decision
- checking
- closure
Decision
maker
QA / QC