Veriton X6620G
Service Guide
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on this service guide.
Date
4/19/2012
Version
V1.0
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Remark
First Release
Copyright
Copyright 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTE
WARNING
Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION
IMPORTANT
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FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Table of Contents
System Tour
Features
Block Diagram
System Components
Front Panel
Rear Panel
Hardware Specifications and Configurations
Power Management Function(ACPI support function)
System Utilities
CMOS Setup Utility
Entering CMOS setup
Navigating Through the Setup Utility
Main
1
1
6
7
7
8
9
12
13
13
14
14
15
28
28
29
30
31
32
34
36
38
40
42
44
46
47
48
50
52
56
57
59
62
63
64
65
66
67
67
68
69
72
74
76
78
80
82
84
86
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System Troubleshooting
Hardware Diagnostic Procedure
System Check Procedures
Power System Check
System External Inspection
System Internal Inspection
Beep Codes
Checkpoints
BIOS Recovery
88
90
93
95
96
97
97
98
98
98
98
99
100
103
104
M/B Placement
Jumper Setting
Setting Jumper
Checking Connector
Connecting Case Components
104
106
107
108
112
115
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Chapter 1
System Tour
Features
Below is a brief summary of the computers many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
FreeDos
Processor
Socket Quantity: 1
Processor Type:
32nm, Hi-K+metal gate process, Intel HD Graphics & Integrated Memory Controller.
Chipset
Design Criteria:
Super I/O:
PCB
Memory subsystem
Socket Quantity: 4
Capacity support:
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Design Criteria:
Should meet Intel Ivy Bridge/ Sandy Bridge Family design guide.
Dual channel should be enabled always when plug-in 2 same memory size DDRIII memory
module.
Graphics
2 DP port on rear.
Monitor compatible is requested to the monitor AVL and DQM recommended list.
Support Normal length graphics cards in the single PCIe X16 slot.
Connector Quantity: 4(6Gb/s*2 ports, must use different color to define, other are 3Gb/s).
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Chapter 1
LAN
Controller: Q77: Intel 82579LM Gbt LAN controller/PHY for VX6 series.
Support Wake up on LAN function, including from S3,S4,S5,G3->S5, power button off (non-ACPI OS).
Audio
Connectors support:
Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements:
Audio-0002.
Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements:
Audio-0002.
Auto detection and re-tasking behavior is following Acer Audio Jack spec.
USB ports
USB 3.0/2.0/1.1
All USB ports must be boot-capable includes USB-ODD, USB-HDD, USB-FDD, and etc
Extension slot
Buzzer
1 on board buzzer
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1 x DVI-I port
2 x Display ports
1 x COM port
On-board connectors
4 x SATA connectors(6Gb/s*2 and 3Gb/s*2 for Q77,Must use different color to define SATAII and
SATAIII).
3 x 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification) (B75
with 2connectors)
1 x 2*10 pin Intel FPIO specification USB3.0 pin connectors (follow Intel FPIO standard Specification)
1 x 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors
1 x on board buzzer
System BIOS
Type:
ME Size : 5MBytes
System: 8MBytes
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Chapter 1
Power supply
Maximum power rating should satisfy the minimal requirement of system spec.
Protection circuits are required on over voltage, short circuit, over current,and over power protection.
Quotation required on non-PFC 110/220V manual switch, PFC 220V, full range, and Energy Start 5.0
compliance.
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Block Diagram
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Chapter 1
System Components
This section is a virtual tour of the systems interior and exterior components.
Front Panel
No.
Component
No.
Component
Acer logo
10
Optical drive
11
12
13
Microphone-in jack
14
Headphone/Speaker-out/line-out jack
15
Power button
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Rear Panel
No.
Component
No.
Component
Fan aperture
10
line-in jack
DVI-D port
11
Serial port
DP port
12
Parallel port
13
14
Serial port
Line-out jack
15
Microphone jack
16
Power connector
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Chapter 1
Specification
Processor Type
Socket Type
FSB
1333 MHz
0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.)
BIOS
Item
Specification
BIOS version
P01-A0
SPI Flash
8MBytes
Support protocol
SMBIOS(DMI)2.7
Function
Description
Del
Specification
North Bridge
Intel Q77
Audio controller
LAN controller
Intel 82579LM
USB controller
Intel Q77
HDD controller
Intel Q77
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Memory Combinations
Slot
Memory
Total Memory
Slot 1
1GB/2GB/4GB
1G ~4GB
Slot 2
1GB/2GB/4GB
1G ~4GB
Slot 3
1GB/2GB/4GB
1G ~4GB
Slot 4
1GB/2GB/4GB
1G ~4GB
1G~16GB
System Memory
Item
Specification
4 slot
1GB/2GB/4GB
DDRIII
1.5V
240-pin DDRIII
Yes
Audio Interface
Item
Specification
Audio controller
Intel PCH
ALC662-VD
Audio channel
codec 5.1CH
Stereo
Mono or stereo
Stereo
Compatibility
EAX 1.0 & 2.0/ Direct Sound 3D/ I3DL2 compatible (Windows XP only)/ 3D
Positional Audio/
Music synthesizer
No
Sampling rate
No
Microphone/Headphone jack
Supported
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Chapter 1
SATA Interface
Item
Specification
SATA controller
Intel Q77
Support mode
USB Port
Item
Specification
Universal HCI
USB 3.0/2.0/1.1
USB Class
Ports Quantity: 14
Environmental Requirements
Item
Specification
Temperature
Operating
+5C ~ +35C
Non-operating
Humidity
Operating
15% to 80% RH
Non-operating
10% to 90% RH
Vibration
Operating (unpacked)
5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes.
5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes.
Power Management
Devices
S1
S3
S4
S5
Power Button
USB Keyboard/Mouse
N/A
N/A
PME
Disabled
Disabled
Disabled
Disabled
RCT
Disabled
Disabled
Disabled
Disabled
WOR
Disabled
Disabled
Disabled
Disabled
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Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute).
Hard Disk drive goes into Standby mode(for ATA standard interface).
Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.
Hard disk drive goes into Standby mode(for ATA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode.
Resume recovery time :7-10sec
Suspend Mode
CPU asserts STPCLK# and goes into the Stop Grant State.
Hard disk drive goes into SLEEP mode (for ATA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode
Return to original state by pushing external switch button,modem ring in and USB keyboard for ACPI
mode.
ACPI
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Chapter 1
Chapter 2
System Utilities
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and
optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as BIOS, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
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2.
Left and Right arrow keys Move between selections on the menu bar.
Up and Down arrow keys Move the cursor to the field you want.
PgUp and PgDn keys Move the cursor to the previous and next page of a multiple page menu.
Home Move the cursor to the first page of a multiple page menu.
End Move the cursor to the last page of a multiple page menu.
+ and - keys Select a value for the currently selected field (only if it is user-configurable). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
F10 Save changes made the Setup and close the utility.
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Chapter 2
Main
The Setup Main menu includes the following main setup categories.
Parameter
Description
System BIOS
Version
Build Date
Processor
Core Frequency
Count
Memory
Size
Product Name
System Date
In the descriptive table following each of the menu screenshots, settings in boldface are the default and
suggested settings.
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Advanced
Parameter
Description
Miscellaneous
Integrated Peripherals
PC Health Status
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Chapter 2
Miscellaneous
Parameter
Description
AHCI Port1/2/3/4
This item allows you to enable or disable the Clock to all DIMM/PCI/PCIE.
Spread Spectrum
If you enable spread spertrum, it can significantly reduce the EMI (ElectroMagneticinterface) generated by the system and voltage according to its
temperature.
Option
Enabled
Disabled
Processor Multiplier
Bootup Num-lock
Enabled
Disabled
On
Off
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Enabled
Disabled
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Intel EIST
This item allows users to enable or disable the EIST (Enhanced Intel
SpeedStep technology).
Enabled
This item allows users to enable or disable the Intel Turbo Boost.
Enabled
Disabled
Disabled
Intel AES-NI
Intel XD Bit
Intel VT
Enabled
(AES-NI).
Disabled
When enabled, the processor disables code execution when a worm attempts
to insert a code in the buffer preventing damage and worm propagation. When
disabled, the processor forces the Execute Disable (XD) Bit feature flag to
always return to 0.
Enabled
Enabled
Disabled
Disabled
Enabled
Intel VT-d
Enabled
Intel TXT
Enabled
Auto
Primary Video
Disabled
Disabled
Disabled
PCIE
Onboard VGA
Select the amout of system memory used by the Intel graphics device.
32 MB
64 MB
128 MB
Disabled
DVMT Mode
DVMT Memory Size
DVMT is Dynamic Video Memory Technology. This item helps you select
videomode.
DVMT
When set to DVMT Mode, the graphics chip will dynamically allocate system
memoryas graphics memory, according to system anf graphics requirements.
128 MB
Fixed
256 MB
Maximum
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Chapter 2
Integrated Peripherals
Parameter
Description
Option
Enabled
Disabled
Native IDE
RAID
AHCI
Enabled
Disabled
Enabled
Disabled
If Auto, USB device equal or less than 2GB will be emulated as Floppy
and remaining as harddrive. Forced FDD option can be used to force a
HDD formatted drive to boot as FDD (Ex.ZIP drive).
Auto
Floppy
Hard Disk
Onboard Graphics
Controller
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Use this item to enable or disable the onboard COM1 serial port, and to
assign a portaddress.
Disabled
3F8/IRQ4
3E8/IRQ4
Use this item to enable or disable the onboard parallel port, and to
assign a portaddress.
Disabled
2F8/IRQ3
2E8/IRQ3
Use this item to enable or disable the onboard COM2 serial port, and to
assign a portaddress.
Disabled
378
278
3BC
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Parameter
Description
Option
Use this item to select the parallel port mode. You can select Normal
(StandardParallel Port), ECP (Extended Capabilities Port), EPP
(Enhanced Parallel Port), orBpp (Bi-Directional Parallel Port).
Normal
EPP
ECP
EPP+ECP
IRQ5
IRQ7
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Chapter 2
PC Health Status
Parameter
Description
Option
System Shutdown
Temperature
0C
0C
Smart Fan
When enabled, fan speed will speed up or slow down depending on the
system temperature.
Enabled
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Disabled
Disabled
Disabled
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Parameter
Description
Option
Enabled
Disabled
Enabled
Disabled
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Chapter 2
Power
Parameter
Description
Option
ACPI Aware OS
Yes
S3 (STR)
No
S1 (POS)
Enabled
Enabled
This system can be turned off with a software commend. If you enable
this item, the system can automatically resume if there is an incoming
call on the PCIE LAN card.You must use an ATX power supply in order
to use this feature.Use this item to dowake-up action if inserting the
PCIE card.
Enabled
This system can be turned off with a software commend. If you enable
this item, the system can automatically resume if there is an incoming
call on the Modem. You must use an ATX power supply in order to use
this feature.
Enabled
Enabled
S1&S3
If enabled, press any key or click the mouse will wake system from S1/
S3 state.
S1&S3
Off
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
On
Last State
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Security
Parameter
Description
Option
Supervisor Password
This item indicates whether a supervisor password has been set. If the password has been
installed, Installed displays. If not, Not Installed displays.
User Password
HDD Password
This item indicates whether a HDD password has been set. If the password has been installed,
Installed displays. If not, Not Installed displays.
Change Supervisor
Password
You can select this option and press <Enter> to access the sub menu. You can use the sub
menu to change the supervisor password.
You can select this option and press <Enter> to access the sub menu. You can use the sub
menu to change the HDD password.
TPM Support
Enabled
TPM State
Enabled
TPM Operation
Disabled
Disabled
Enabled
Disabled
This item enables or disables support the boot from USB mass storage
devices.
Use this item you can enable or disable the BIOS Write Protect.
Enabled
Disabled
Enabled
Disabled
This item enables or disables the warning if the case is opened up, and
the item belowindicates the current status of the case.
Enabled
Disabled
Clear
Chassis Open
Yes
No
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Chapter 2
Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
A password box will appear.
2.
3.
Retype the password to verify the first entry then press Enter again.
4.
Press F10.
5.
Select Yes to save the new password and close the Setup Utility.
Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
2.
3.
4.
Retype the password to verify the first entry then press Enter again.
5.
Press F10.
6.
Select Yes to save the new password and close the Setup Utility.
Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
2.
3.
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Boot Options
1st/2nd/3rd/4th/5th Boot
Device
EFI
Hard Disk
CD^DVD
Removable Device
LAN
Press Enter to access the EFI Device Priority submenu and specify the boot device priority
sequence from available EFI devices.
Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device
priority sequence from available hard drives.
Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device
priority sequence from available optical drives.
Press Enter to access the Removable Device Priority submenu and specify the boot device
priority sequence from available removable drives.
Press Enter to access the Network Device Priority submenu and specify the boot device
priority sequence from available network drives.
Quiet Boot
Enabled
Disabled
Determines whether the system will stop for an error during the POST.
All,but keyboard
Halt On
No Errors
All Errors
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Chapter 2
Exit
Parameter
Description
When you have completed the system configuration changes, select this option to leave the
BIOS Setup Utility and reboot the computer, so the new system configuration parameters can
take effect. Select Save & Exit Setup from the Exit menu and press Enter.
Select this option to quit the BIOS Setup Utility without making any permanent changes to the
system configuration, and reboot the computer. Select Discard Changes and Exit Setup
from the Exit menu and press Enter.
Save Changes
Select this option and press Enter to save all the changes and return to the BIOS Setup Utility.
Discard Changes
Use this item enables you to discard any changes that you have made.
To set this feature, select Load Default Settings from the Exit menu and press Enter. Then,
select OK to allow the BIOS to automatically load optimal defaults to the BIOS settings. The
Optimal settings are designed for maximum system performance, but may not work best for all
computer applications.
Select this option and press Enter to save changes that you have made as user defaults.
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Chapter 3
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-blade screwdriver
Philips screwdriver
Hex screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
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Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1.
Turn off the system and all the peripherals connected to it.
2.
3.
4.
5.
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Chapter 3
Remove the three screws located on the rear edge of the side panel.
2.
Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on
the chassis.
3.
Lift the side panel away from the server and put it aside for reinstallation later.
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5.
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Chapter 3
Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below.
Note:CPU Fan has been highlighted with the yellow circle as above image shows.Please detach the CPU Fan
and follow local regulations for disposal.
2.
Lift the heat sink fan assembly away from the mainboard.
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3.
Lay down the heat sink fan assembly, in an upright position, on top of the optical drive, as shown below,
then disconnect the fan cable from the mainboard.
4.
Remove the heat sink fan assembly from the chassis then lay it down in an upright positionwith the
thermal patch facing upward. Do not let the thermal patch on the heat sink fan assembly touch the work
surface.
5.
Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor.
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Chapter 3
2.
Lift the load lever and load plate to the fully open, upright position (2) and (3).
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3.
IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the
processor is properly oriented over the socket.
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Chapter 3
Disconnect the SATA (1) and power (2) cables from the rear of the optical drive.
2.
Disconnect the other end of the SATA cable from the mainboard.
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3.
Slide lock handle toward the left until the lock handle no removing as show below.
4.
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Chapter 3
Disconnect the SATA (1) and power (2) cables from the rear of the optical drive.
2.
Disconnect the other end of the SATA cable from the mainboard.
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3.
4.
Use a hand to open out the HDD bracket until the hook of HDD bracket away from the HDD screw
bore. then use other hand to take out the HDD module.
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Chapter 3
Remove the screw that secures the HDD-ODD bracket to the power supply.
2.
Remove the two screws that secures the HDD-ODD bracket to the chassis.
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3.
4.
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Chapter 3
b.
Remove the two screws that secure the COM2 cable to the chassis.
c.
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2.
b.
Remove the two screws that secure the print cable to the chassis.
c.
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Chapter 3
Remove the two screws that secures the card to the chassis.
2.
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3.
Note:Circuit boards >10 cm has been highlighted with the yellow rectangle as above image shows. Please
detach the Circuit boards and follow local regulations for disposal.
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Chapter 3
2.
Note:Circuit boards >10 cm has been highlighted with the yellow rectangle as above image shows. Please
detach the Circuit boards and follow local regulations for disposal.
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Press to open the holding clips (1) securing the memory module.
2.
Gently pull the memory module upward (2) to remove it from the DIMM1 slot.
Note:Circuit boards >10 cm has been highlighted with the yellow rectangle as above image shows. Please
detach the Circuit boards and follow local regulations for disposal.
3.
Repeat steps 1 and 2 to remove the second memory module from the DIMM2 slot.
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Chapter 3
2.
Disconnect the 4-pin and 24-pin power supply cables from the mainboard.
a.
Squeeze on the retaining latch (1) attached to the cable end of the connector.
b.
Grasp the cable end of the connector and pull it straight up (2).
Remove the screw that secures the power supply to the chassis.
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3.
Remove the two screws that secure the power supply to the rear panel.
4.
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2.
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3.
Remove the four screws that secure the system fan to the chassis.
4.
Note:System fan has been highlighted with the yellow rectangle as above image shows.Please detach the
system fan and follow local regulations for disposal.
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Chapter 3
2.
Disconnect the OBR cable and intrusion Alarm cable from the mainboard.
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3.
4.
Disconnect the USB2.0 cable, card reader cable,internal speaker cable and front audio cable from the
mainboard.
5.
Release internal speaker cable and front audio cable from the plastic clip.
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Chapter 3
6.
Remove the six screws that secure the mainboard to the chassis.
Note:Circuit boards >10 cm has been highlighted with the yellow rectangle as above image
shows.
Please detach the Circuit boards and follow local regulations for disposal.
7.
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8.
Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC
battery and follow local regulations for disposal.
9.
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Chapter 3
Remove the screw that secure the internal speaker to the chassis.
2.
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56
2.
Release the locking tabs from the chassis interior(1),then Pull the OBR and LED cable assembly from the
chassis(2).
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Chapter 3
3.
4.
Release the locking tabs from the chassis interior(1) and Pull the power button assembly from the
chassis(2).
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Removing the USB/Front I/O Board Assembly and Card Reader Board
1.
Removing the screw that secure the USB board/front I/O board assembly and card reader board to
chassis.
2.
Pull the USB board/front I/O board assembly and card reader board from chassis.
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Chapter 3
3.
Remove the two screws that secure the card reader board to the bracket.
b.
Note:Circuit boards >10 cm has been highlighted with the yellow rectangle as above image
shows. Please
detach the Circuit boards and follow local regulations for disposal.
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4.
Remove the two screws that secure the I/O board to the bracket.
b.
Note:Circuit boards >10 cm has been highlighted with the yellow rectangle as above image
shows. Please
detach the Circuit boards and follow local regulations for disposal.
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2.
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Assembly Requirements
To assemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-blade screwdriver
Philips screwdriver
Hex screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the assembly process, group the screws
with the corresponding components to avoid mismatch when putting back the components.
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Chapter 3
Assembly Procedure
Before proceeding with the assembly procedure, perform the steps listed below:
1.
Turn off the system and all the peripherals connected to it.
2.
3.
4.
5.
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64
Remove the four screws located on the rear edge of the side panel.
2.
Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on
the chassis.
3.
Lift the side panel away from the server and put it aside for reinstallation later.
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Chapter 3
Remove the front panel.(Refer to Removing the Front Bezel on page 31)
2.
b.
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66
Punching in PCI Shelf slice then you can remove it. At the same time, punching in the COM2 port and
print cover on rear plate of the chassis then you can remove it.
Insert hook of one end internal speaker into chassis, then fix the screw of other end internal speaker.
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68
Slide the mainboard into the chassis, with the I/O ports of the mainboard extruding from their port holes,
then lower the mainboard in place.
2.
Make sure the screw holes on the main board are aligned with those on the chassis. Secure the
mainboard with six screws.
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Chapter 3
3.
Install the retention clip to chassis,then insert the front audio cable and internal speaker cable into the
plastic clip.
4.
Connect the USB2.0 cable, card reader cable,internal speaker cable and front audio cable to the
mainboard connectors.
5.
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6.
Connect the OBR cable and intrusion Alarm cable to the mainboard connectors.
7.
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2.
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3.
4.
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Chapter 3
2.
Secure the power supply to the rear panel using three screws.
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74
3.
4.
Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board connector.
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Chapter 3
Open the holding clips on both sides of the DIMM slot outward.
2.
Insert the memory module into the DIMM1 slot (1) and then press it down until it clicks into place (2).
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3.
If a second memory module is available, install it in the DIMM2 slot by repeating step 1.
DIMM1
DIMM3
DIMM2
DIMM4
A
A
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Chapter 3
2.
Position the expansion board over the PCIE16X 1 slot, making sure the card guide is aligned with the slot
guide on the chassis. Insert the expansion card properly connector into PCIE16X 1 slot .
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3.
Insert the expansion board properly until that expansion slot lock locks into place in the direction
indicated.
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Chapter 3
Position the expansion board over the PCIEX 1 slot, making sure the card guide is aligned with the slot
guide on the chassis. Insert the expansion card properly connector into PCIEX 1 slot .
2.
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3.
Secures the guard card hook to the chassis using two screws.
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b.
c.
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2.
b.
c.
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2.
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3.
4.
Secure the HDD-ODD bracket to the power supply using one screw.
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Chapter 3
Take 1pc HDD bracket and the hook of HDD bracket as below shown.
2.
Open out the HDD bracket and install the HDD into HDD bracket, Make sure four holes of HDD are
aligned with the hook of HDD bracket.
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3.
4.
Connect the SATA (1) and power (2) cables to the rear of the optical drive.
5.
Connect the other end of the SATA cable from the mainboard.
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2.
Slide lock handle toward the right until the lock handle no removing as show below.
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3.
Connect the SATA (1) and power (2) cables to the rear of the optical drive.
4.
Disconnect the other end of the SATA cable from the mainboard.
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2.
Lift the load lever and load plate to the fully open, upright position (1) and (2).
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90
3.
4.
Close the retention plate(1) and the load lever(2) to its latch(3).
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Chapter 3
IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the
processor is properly oriented over the socket.
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2.
Position the heat sink fan assembly on top of the processor, making sure the screws are aligned with the
screw holes on the main board.
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Chapter 3
3.
Secure the heat sink fan assembly to the screw holes on the main board using four screws.
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Insert the tabs on the front bezel into the notches (1) on the left side of the chassis and attach the front
bezel (2) in the direction indicated.
2.
Make sure the front bezel retention tabs are securedly fastened to the chassis interior.
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Chapter 3
Push the side panel toward the front of the chassis until it is firmly closed.
2.
Secure the side panel to the rear edge of the chassis using two screws.
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Chapter 4
System Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
2.
Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating
thesame operation.
3.
Refer to Power System check on page 98 and Beep Codes on page 99 to determine which corrective
action to perform.
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97
Check if the power cable is properly connected to the system and AC source.
Check if the voltage selector switchis set to the correct voltage setting.
Inspect the LED indicators on the front panel, which can indicate the malfunction.
2.
3.
Make sure nothing in the system is making contact that could short out power.
4.
Turn off the system and all the peripherals connected to it.
2.
3.
4.
5.
6.
Remove the system covers.For instructions on removing system covers, refer to System Disassembly
on page 28.
7.
8.
Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate
connectors.
9.
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Chapter 4
Beep Codes
Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used
when an error occurs before the system video has been initialized. Beep codes will be generated by the
system board speaker, commonly referred to as the PC speaker.
AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method
is limited, since it only displays checkpoints that occur after the video card has been activated.
Not all computers using AMIBIOS enable this feature. In most cases, a checkpoint card is the best tool for
viewing AMIBIOS checkpoints.
Beep Symptom
System is ready.
System is OK.
BIOS damaged.
BIOS is damaged, BIOS POST jumps to Boot Block to
execute the default procedures.
CMOS damaged.
CMOS checksum error or CMOS battery loss occurs.
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Checkpoints
A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout
bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint
sare very useful in aiding software developers or technicians in debugging problems that occur during the preboot process.
Description
Before D0
If boot block debugger is enabled, CPU cache-as-RAM functionality is enabled at this point.
Stack will be enabled from this point.
D0
Early Boot Strap Processor (BSP) initialization like microcode update, frequency and other
CPU critical initialization. Early chipset initialization is done.
D1
Early super I/O initialization is done including RTC and keyboard controller. Serial port is
enabled at this point if needed for debugging. NMI is disabled. Perform keyboard controller
BAT test. Save power-on CPUID value in scratch CMOS. Go to flat mode with 4GB limit and
GA20 enabled.
D2
Verify the boot block checksum. System will hang here if checksum is bad.
D3
Disable CACHE before memory detection. Execute full memory sizing module. If memory
sizing module not executed, start memory refresh and do memory sizing in Boot block code.
Do additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled.
D4
Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.
D5
Bootblock code is copied from ROM to lower system memory and control is given to it. BIOS
now executes out of RAM. Copies compressed boot block code to memory in right
segments. Copies BIOS from ROM to RAM for faster access. Performs main BIOS
checksum and updates recovery status accordingly.
D6
Both key sequence and OEM specific method is checked to determine if BIOSrecovery is
forced. Main BIOS checksum is tested. If BIOS recovery is necessary,control flows to
checkpoint E0. See Bootblock Recovery Code Checkpoints sectionfor more information.
D7
Restore CPUID value back into register. The Bootblock-Runtime interface module is moved
to system memory and control is given to it. Determine whether to execute serial flash.
D8
The Runtime module is uncompressed into memory. CPUID information is stored in memory.
D9
Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory.
Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing
SMRAM.
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Checkpoint
Description
DA
Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel).
See POST Code Checkpoints section of document for more information.
DC
E1-E8 ECEE
OEM memory detection/configuration error. This range is reserved for chipset vendors &
system manufacturers. The error associated with this value may be different from one
platform to the next.
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Description
E0
Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA
controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled.
E9
EA
Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
EB
EF
F0
F1
F2
Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
F3
F5
Disable L1 cache.
FA
Check the validity of the recovery file configuration to the current configuration of the flash
part.
FB
Make flash write enabled through chipset and OEM specific method. Detect proper flash
part. Verify that the found flash part size equals the recovery file size.
F4
The recovery file size does not equal the found flash part size.
FC
FD
FF
The flash has been updated successfully. Make flash write disabled. Disable ATAPI
hardware. Restore CPUID value back into register. Give control to F000 ROM at
F000:FFF0h.
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Chapter 4
BIOS Recovery
AMIBIOS supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block.
This is used to update a BIOS image without the need to boot to an operating system. The following is the
process that user should follow to flash BIOS ROM.
1.
2.
3.
Press power button to boot the system and then press Ctrl + Home.
4.
5.
6.
Please enter the setup menu to load default after system reboot.
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Chapter 5
Chapter 5
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104
No
LABEL
COMPONENTS
CPU
CPU_FAN
DIMM1~4
SYS_FAN
ATX_POWER
SATA1~2
USB3F
BZ1
Buzzer
C_INTRUSION
10
F_PANEL
11
OBR1
12
F_USB1~2
13
SATA3~4
14
F_USB3
15
CLR_CMOS
16
BIOS_WP
17
ME_DISABLE
18
INT_SPK
Speaker header
19
F_AUDIO
20
SPDIF_OUT
21
PCIE16X
22
PCIE1X
23
PRINTER
24
COM2
25
ATX_12V
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Chapter 5
Jumper Setting
The section explains how to set jumper for correct configuration of the mainboard.
Jumper Settings
Jumper
CLR_CMOS
Type
Description
3-pin
Clear CMOS
Setting (default)
1-2: NORMAL
2-3: CLEAR
Before clearing the CMOS, make
sure to turn the system off.
ME_DISABLE
3-pin
Disable ME
1-2: NORMAL
2-3: ME disable
BIOS_WP
3-pin
BIOS Flash
protect
1-2: BIOS_WP
2-3: NORMAL
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CLR_CMOS
106
Setting Jumper
Use the motherboard jumpers to set system configuration options. Jumpers with more Than one pin are
numbered. When setting the jumpers, ensure that the jumper caps are Placed on the correct pins.
The illustrations show a 2-pin jumper. Whenthe jumper cap is placed on both pins, thejumper is SHORT. If you
remove the jumpercap, or place the jumper cap on just one pin,the jumper is OPEN.
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Chapter 5
Checking Connector
Connecting Optional Devices
Refer to the following for information on connecting the motherboards optionaldevices:
Pin
Signal Name
Pin
Signal Name
Analog groud
Analog ground
No pin
10
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108
Signal Name
Function
DCD
SIN
Serial Input
SOUT
Serial Output
DTR
GND
Ground
DSR
RTS
Request to Send
CTS
Clear to Send
RI
Ring Indicator
10
Key
No pin
Signal Name
OBR
GND
Signal Name
Pin
Signal Name
STROBE
14
ALF
PD0
15
ERROR
PD1
16
INIT
PD2
17
SLCTIN
PD3
18
Ground
PD4
19
Ground
PD5
20
Ground
PD6
21
Ground
PD7
22
Ground
10
ACK
23
Ground
11
BUSK
24
Ground
12
PE
25
Ground
13
SLCT
26
Key
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Chapter 5
Signal Name
Pin
Signal Name
Ground
TX+
TX-
Ground
RX-
RX+
Ground
Signal Name
Pin
Signal Name
Ground
TX+
TX-
Ground
RX-
RX+
Ground
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Signal Name
Caseopen
GND
110
Signal Name
Function
USBPWR
USBPWR
DATA0-
DATA1-
DATA0+
DATA1+
GND
Ground
GND
Ground
NC
Not connected
10
USB DET
USB DET
NOTE: Please make sure that the USB cable has the same pin assignment asindicated above. A different pin
assignment may cause damage or systemhang-up.
Pin
Signal Name
Pin
Signal Name
USB POWER
11
D1+
SSRX0+
12
D1-
SSRX0-
13
GND
GND
14
SSTX1+
SSTX0-
15
SSTX1-
SSTX0+
16
GND
GND
17
SSRX1+
D0-
18
SSRX1-
D0+
19
USB POWER
10
NC
20
KEY
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Chapter 5
Signal Name
Function
GND
System Ground
+12V
Power +12V
Sense
Sensor
Control
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112
Signal Name
Function
GND
System Ground
+12V
Power +12V
Sense
Sensor
PWM
Control
Signal Name
Pin
Signal Name
+3.3V
13
+3.3V
+3.3V
14
-12V
COM
15
COM
+5V
16
PS_ON
COM
17
COM
+5V
18
COM
COM
19
COM
PWR OK
20
-5V
+5VSB
21
+5V
10
+12V
22
+5V
11
+12V
23
+5V
12
+3.3V
24
COM
Signal Name
Ground
Ground
+12V
+12V
Signal Name
Pin
Signal Name
Output_L
GND
Output_R
Ground
GND
GND
N/A
VCC
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Chapter 5
Pin
Signal
Function
Pin
Signal
Function
VCC
5V
GLED0
MSG LED
HDD_LED
GLED1
MSG LED
GND
Ground
PWRSW
POWER SWITCh
HWRST_L
Reset
GND
Ground
F_PANEL_DET
FRONT PANEL
DETECT
10
KEY
NO PIN
11
NC
Reserved
12
VCC
5V
13
NC
Reserved
14
F_PANEL_LED
FRONT PANEL
LED
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114
Chapter 6
When ordering FRU parts, check the most up-to-date information available on your regional web
or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed
Service Guide. For Acer authorized service providers, your Acer office may have a different part
number code from those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for service.
To scrap or to return the defective parts, follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
This document will be updated as more information about the FRU list becomes available.
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ITEM
NAME
QTY
ITEM
NAME
QTY
CHASSIS
10
BEZEL
TOP-PANEL
11
POWER SUPPLY
12
HDD-SWITCH-HOLDER
MOTHER BOARD
13
SWITCH HOLDER
ODD-HDD-BRAKET MODULE
14
INTRUSSION-SWITCH
LINE-CLIP
15
RUBBER FOOT
CD-ROM
16
HDD MODULE
USB PLATE
17
INTERNAL SPEAKER
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Chapter 6
Description
Part Number
Exploded
Diagram Item
MB Kit
MB Kit VX6620G Intel Q77 Intel 82579LM Acer
Logo DTX w/ IO Bracket W/O 1394 V1.0 LF Eup
Lot6 Solid type capacitors
DB.VE811.001
DC.13111.00L
N/A
DC.11911.00L
N/A
DC.11911.00M
DC.11911.01P
Internal HDD SSD holder for 2.5 HDD/SSD & HalfSlim SSD ; Fits in 3.5" bay/carrier
PC.13400.125
N/A
KC.37701.CI7
N/A
KC.21201.CI3
KN.2GB0H.012
KN.2GB03.026
KN.2GB0R.002
KN.2GB0C.009
Chassis
Bezel
Bracket
CPU
Memory
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N/A
117
Category
Description
Part Number
KN.4GB03.010
KN.4GB0C.002
KN.4GB0H.001
KH.32001.022
KH.50001.022
KH.01K01.016
KH.32008.025
KH.50008.025
KH.02K07.002
KF.0640L.002
KF.1280L.002
KO.0160D.001
KV.0160F.006
KV.01605.007
KO.0160D.002
ODD PLDS Super-Multi DRIVE HH DL 16X DH16ACSH LF Black Bezel (HF+Win7) SATA
KU.0160F.013
KU.01605.007
VG.PCPT5.102
Exploded
Diagram Item
HDD
16
SSD
N/A
ODD
7
VGA
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N/A
Chapter 6
Category
Description
Part Number
Exploded
Diagram Item
VG.PCP74.702
VG.ECS74.702
VG.PCP73.502
VG.ECS73.5L1
VG.PCP60.502
VG.ECS60.502
VG.PCP50.502
FX.10100.003
NI.10200.038
N/A
PY.2200B.011
DPS-220UB-5A
PY.22009.011
CPB09-D220E
PY.2200F.006
Modem
WLAN
Power Supply
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119
Category
Description
Part Number
Exploded
Diagram Item
PA.14000.025
N/A
PC.13400.043
N/A
SP.10600.051
N/A
SP.10600.052
SP.10600.029
17
MS.11200.106
N/A
MS.11200.107
MS.11200.104
MS.11200.105
KB.USB0P.259
KB.USB0P.260
KB.USB0P.261
KB.USB0P.262
KB.USB0P.263
KB.USB0P.264
External Speaker
Internal Speaker
Mouse
Keyboard
120
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N/A
Chapter 6
Category
Description
Part Number
KB.USB0P.265
KB.USB0P.266
KB.USB0P.267
KB.USB0P.268
KB.USB0P.269
KB.USB0P.270
KB.USB0P.271
KB.USB0P.272
KB.USB0P.273
KB.USB0P.274
KB.USB0P.275
KB.USB0P.276
KB.USB0P.277
KB.USB0P.278
KB.USB0P.279
KB.USB0P.280
KB.USB0P.281
KB.USB0P.282
KB.USB0P.283
KB.USB0P.284
KB.USB0P.285
KB.USB0P.286
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Exploded
Diagram Item
121
Category
Description
Part Number
KB.USB0P.287
KB.USB0P.288
KB.USB0P.289
KB.USB0P.290
Keyboard PRIMAX PR1101U USB Black TurkishQ with new acer logo
KB.USB0P.291
KB.USB0P.292
KB.USB0P.293
KB.USB0P.294
KB.USB0P.295
KB.USB0P.296
KB.USB0P.297
KB.USB0P.298
KB.USB0P.299
KB.USB0P.300
KB.USB0P.301
KB.USB0P.310
KB.PS20P.246
KB.PS20P.247
KB.PS20P.248
KB.PS20P.249
KB.PS20P.250
KB.PS20P.251
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Exploded
Diagram Item
Chapter 6
Category
Description
Part Number
KB.PS20P.252
KB.PS20P.253
KB.PS20P.254
KB.PS20P.255
KB.PS20P.256
KB.PS20P.257
KB.PS20P.258
KB.PS20P.259
KB.PS20P.260
KB.PS20P.261
KB.PS20P.262
KB.PS20P.263
KB.PS20P.264
KB.PS20P.265
KB.PS20P.266
KB.PS20P.267
KB.PS20P.268
KB.PS20P.269
KB.PS20P.270
KB.PS20P.271
KB.PS20P.272
KB.PS20P.273
Chapter 6
Downloaded from www.Manualslib.com manuals search engine
Exploded
Diagram Item
123
Category
Description
Part Number
KB.PS20P.274
KB.PS20P.275
KB.PS20P.276
KB.PS20P.277
KB.PS20P.278
KB.PS20P.279
KB.PS20P.280
KB.PS20P.281
KB.PS20P.282
KB.PS20P.283
KB.PS20P.284
KB.PS20P.285
KB.PS20P.286
KB.PS20P.287
KB.PS20P.295
124
Downloaded from www.Manualslib.com manuals search engine
Exploded
Diagram Item
Chapter 6