1.

The transport that their using, FedEx and UPS both use the land and
air transport to deliver their customer parcel to facilitate the delivery
of parcel all over the world by using airplane, truck and van.
2. The selection of a strategic place for the delivery process of parcels,
for example UPS choose Louisville, Kentucky as airport location
because from there it just need 2 hours plane flight to 75% of the
United States, it course can save operating costs.
3. Both companies are always ready to take care of unexpected
obstacles during the movement of aircraft, by making of a lot
investments in technology in managing their operations. Their using
NASA controlled center and customer computer program to manage
traffic in the sky for the one reason to solve weather mechanical
problem to make sure the parcel reach to the destination on time
and it can avoid the loss cost if airplane late reach the destination.
4. How their using technology for scanner the packages to more
quickly and efficient to more faster in the parcel delivery process, for
example FedEx using system 6 Sided Barcode Scanner and that
company scan their packages in 13 times before deliver to customer.
5. FedEx and UPS both also promote their services by making
advertisement to show their parcel delivery service covers a wide
variety of goods and shipping to all over the world.
6. How FedEx and UPS accepted all types of goods to be sent using
their service such as animal, medicine and components of expensive
of cars to show their company are more efficient then others.
7. How FedEx and UPS were taking seriously in work ethic and
discipline of each their employee to ensure the services that their
provided are the best services in business parcel delivery service. It
can be seen when both companies have fired workers who did not
follow the work ethic during delivery.
8. Both companies manage time efficiently to always punctually in
work timeliness, for example UPS very punctual in time in managed
their packages especially in managed the sensitive product such as
medications for delivery.
9.

How both companies using the comprehensive equipment in

managing the delivery of parcel for example provides the perfect

storage or perfect place to put live animals during the delivery

process to be sent to other places and UPS was provide special box
for reduce damage especially on fragile items.
10.
The provision of logistics for the training of workers is very
complete. For example, UPS managed their logistic for training for
their employee especially for their pilot, they provide 8 fight
simulator for train their own pilot for to ensure that pilots are always
ready.