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Decision Making and Problem Solving Strategies

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Overview

Date
17/11/2016 18/11/2016

Time Country
Venue
9AM Malaysia ARMADA PJ
5PM
9AM 14/3/2017 - 15/3/2017
Malaysia Armada PJ
5PM
9AM 25/7/2017 - 26/7/2017
Malaysia Armada PJ
5PM
14/11/2017 9AM Malaysia Armada PJ
15/11/2017
5PM

Informed Decision Making and Problem Solving skills are not something people are born with;
it is a skill. Like any other skills, it can be mastered and channelled towards specific goals with
incredible results. In this compact 5 day course, see the 40 years of experience as the trainer
shares with you the insights of solving complex problems, operational, technical and
communication.

This is a A Psychological Approach training that awakens your Problem Solving Mind.

Learning Outcomes

By the end of this course the delegates will be able to:

Make shaper decisions through critical thinking and creative problem solving
Adapt to different thinking styles in group and team environments
Remove barriers to hinder creativity
Analyze systematically a target problem
Present your ideas clearly and concisely for maximum shareholder buy-in
Turn your creativity into practical business solutions


Who Must Attend

WHY ATTEND?
This is an interactive and innovative workshop that is simple but powerful for applying proven
decision making and problem solving strategies to business situations, even the seemingly
complex ones.

This course is also one of the most important things you can do for your personal success.

Why do we say that?

Because better decisions lead to better choices and that makes a HUGE SIGNIFICANT
difference to your your business, life and future personally and professionally.

Course Details

Module 1: Shifting Mindset

The approach to distinguish between a problem and its causes or symptoms
Having new eyes
Being aware of the danger of your Fixed beliefs and perception on problems
Revealing Problems in communicating problems
Playing Sides - Cause Vs Effect
Being in charge of your Mind? Mindset Conditioning Game
Module 2: New Perspective on Problem
Introducing Basic framework for problem solving
Revealing shortcuts to being Resourceful
Recognizing Different Types of Problem
Classifying Of The Problem
Testing Your Analytical and Creative Thinking skills
Module 3: Key Issues in Communication
Keys to communicating effectively with those of different Profiling behavioral styles help to
overcome problems with others
Understanding The 4 Communication Quadrants
Identifying personal communication style
Developing effective relationship.
Shifting into positive action
Module 4: Thinking The Issues Through
To explore creative thinking styles to assess factors affecting how you analyze problems and
evaluate solutions
Assessing Creative Thinking Skills
Understanding effective Creative thinkers traits
Developing Analytical and Creative Thinking
Module 5: Problem Solving Techniques
To apply creative thinking to assess factors affecting how you analyze problems and evaluate
solutions
Investigating Root Cause(s)
Gathering Information tools
Collecting Relevant Facts and Information

 Generating alternatives
Camels problem
Module 6: Evaluating Possibilities
To generate possible solutions and Analyze problems contextually
Reframing thought process
Exploring possibilities and alternatives
Generating alternatives creatively
Analysing problems step by step
Putting to practice :- Problem in the maze
Module 7: Possible Problem Solving Framework Leading to Decision Making
Analyze your personal attributes and relate them to your decision making style
Using selection models and framework
Applying the 5-step problem solving model
Module 8: Effective Decisions- Making
Handling stress in making decision
Art Of Making Decisions
Implementing the solutions
Planning and Monitoring actions
Presentating of Action Plans
Evaluating results and contingent solutions

Methodology

The aim of this simulation-driven course is to get the delegates practice these techniques in a
simulated environment working on smaller problems. This allows them to learn how these
techniques work.

If the delegates are from the same organisation, you can also run it as a team building course
where delegates go through a shared experience while solving problems. They will learn how
to work together and improve their communication skills.

The course is also effective if delegates are from different organisations as they can focus on
the details of the techniques and learn from each others approaches or how various
techniques might be used in different industries.

The course is highly intellectual and skills-development based. It requires substantial reading
(case studies), group interaction (to use the techniques taught), group presentation (to justify
solutions/ decisions made) and reflection.

Course Leader

Barrak Adam (Dr)

Phd, Author-Trainer-Business & Technical Consultant, Trade Negotiator, Change Agent

Barrakis a highly qualified Senior Consultant and Lead trainer who has a clear and
comprehensive understanding of what competencies are to be developed, quickly realizes the

needs and preferences of the clients, and rolls out a progression of effective fun learning
activities that cumulatively build the desired abilities to achieve the program objectives. His
abundant knowledge and experience addresses every situation in our fast pace business world
and everyone is guaranteed to grab some useful takeaways.

Barrak comes to you with more than 40 years of enriched, result-oriented experience in many
positions among SMEs, government agencies, multinational and businesses. Equipped with
solid experience and a wide range of state-of-art resources and latest development, his
training programs are geared towards competency development.

With only the minimum amount of necessary theory (he says the participants can read his
notes later) his training/ speaking sessions are filled with mindset, behavioural and capability
change activities. There is always excitement, A-Hah moments in every session at his
programs.

Barrak had worked with the Audio-Visual, Automotive, Printing, Property Development,
Construction, Timber and Food industries, in capacities ranging from Group Engineer,
Manager, Plant Manager, Senior Negotiator, Project Director and Managing Director.

Being a Management Consultant, Management System Auditor, Trainer and Counselor, he

had consulted for an even wider range of industries that includes Medical services, Financial
institutions, Petroleum industries, Metal, Plastics, Cellulose and Electronic components
manufacturers, and the Civil service around the world.

He graduated in Engineering from the Singapore Polytechnic in 1973 and continued with post
graduate and continuing studies in Engineering, Social Science, Rubber and Plastics
Technology, Training and Development, Radiation Protection, and Quality Management, with a
PhD in Organizational Management from Iowa State (US).

He has since been training and consulting for organizations such as PETRONAS, the National
Electricity Board, the National Bank, various government ministries and agencies including
Parliament House, and large corporations, further to training in Mauritania, Turkmenistan, Abu
Dhabi, Sudan, Philippines, Thailand, Indonesia and Australia.

Currently, he is a senior resource faculty member for iTrainingExpert.com, continuously design

and conduct customised trainings and consultancy for multi-national companies around the
world.

To contact Barrak, please feel free to email us at info@itrainingexpert.com or call +603 8074
9056.

Testimonies

Investment

Normal fee
Sign up 1 pax
Pay before course starts

 MYR 2,780.00
USD 650.00
Early Bird
Sign up 1 pax
Pay 14 days before course starts
MYR 2,180.00
USD 500.00
Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
MYR 2,080.00
USD 480.00

(Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
Certificates are distributed on the final day of the program.

Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest
payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm
your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via
international banks.