F ALK
1512 North King Charles Rd. | Raleigh, NC | 27610 | (919) 414-4375 |benjamin.e.falk@gmail.com
www.linkedin.com/in/benfalk
CAREER PROFILE
Finance | Project Management | Team Leadership
Strategic, solutions-focused business professional with solid experience in customer-centric industries, including financial
services, pharmaceuticals, and retail. Applies strong problem-solving, team-leadership, and project-management skills to
produce process improvements that deliver cost savings by enhancing efficiency, boosting productivity, and maintaining
quality. Skilled in collaborating with staff at all levels of the organization. Enjoys finding solutions that increase
organizational efficiencies.
Financial Analysis
Strategic Pricing
Operations Management
Procurement
Product Development
Team Leadership
Strategic Innovation
Technology Implementations
EDUCATION
KENAN-FLAGLER BUSINESS SCHOOL | UNIVERSITY OF NORTH CAROLINA Chapel Hill, NC
MBA Strategy & Leadership | 2014
Elected by peers to serve as MBA Class Commencement Speaker.
Worked full-time while attending evening classes over two years.
EMORY UNIVERSITY, Atlanta, GA
BA French & Economics | 2007
UNIVERSITY OF PARIS, Paris, FR
Completed semester abroad studying French & Economics | 2005
Special Class Projects
Identified strategies to more effectively serve customers by conducting surveys to guide loan program restructuring.
Contributed to improvements in employee engagement and retention by collaborating with the director of
organizational development to develop evidence-based strategies that enhanced the compensation program.
PROFESSIONAL EXPERIENCE
QUINTILES, Durham, NC
2016
Quintiles, a Fortune 500 company, is the worlds largest contract research organization, conducting clinical trials for the
pharmaceutical industry.
Global Business Operations Proposal Developer (2016)
Developed comprehensive services budgets up to $50M for pharmaceutical corporate clients.
Successfully catered to clients needs by negotiating business unit costing to craft customized, cost-effective
proposals, including line-item budgets.
Contributed to corporate-wide revenue/earnings forecasting by continually maintaining Salesforce CRM databases
for executive review.
Quickly onboarded new staff by training/mentoring/coaching new staff on budgeting tools and proposal writing.
Maximized efficiencies across Global Business Operations by contributing to weekly discussions on improving the
proposal production process.
Increased customer satisfaction by developing and implementing processes that created efficiencies while
maintaining consistency across all teams.
BENJAMIN E. FALK
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