PROFILE
Director Supply Chain Operations
Process & Performance Improvement Strategic Planning & Delivery Integrated Logistics
Self-motivated, focused, goal-oriented & dedicated leader with high integrity; thrives on
responsibility within fast-paced customer service, customer focused environments.
Accountable for actions, reliable, dependable, flexible, adaptable, proactive and diligent,
excellent interpersonal communication skills, a great administrator with extensive negotiating
experience.
Enjoys building dynamic high performing teams, dealing with complex challenges, developing
comprehensive processes through continuous improvement
Skilled in Microsoft Word, Outlook, Excel, Power Point, SAP, AS400, DCS and People-soft
Areas of Specialization:
3PL / 4PL Team Leadership
Experienced in Road/Rail/Air/Ocean Intermodal
Operations
Home Delivery Services
Warehouse & Distribution Management
Multi-site Operations
Budgeting & Financial Management
PROFESSIONAL EXPERIENCE
XPO Logistics Last Mile
Director, Western Canada 2015 to 2016
Direct and execute strategic and operational standards of day-to-day services Multiple Sites
Provide leadership support for home delivery services through partnerships with independent 3rd
party owner operators
Implement quality and performance standards at multiple locations for independent operators
providing services 7 days per week KPI metrics
Provide coaching, support & development of internal cross-functional team members
Deliver operational and sales support on new business opportunities
Complete P/L responsibility
Tony Kelly
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P: 604.690.5265 E: tkfromuk@telus.net
Managed, led and supported over 130 team members, within a 200,000 sq., ft. warehouse location
providing leadership and direction in an 80 door, 150 + truck nightly cross-dock operation
TELUS, Richmond, BC
National Director, Warehouse and Logistics Operations 2006 2011
Devised and executed strategy for 2 North American warehousing divisions: wireline and wireless. 5
warehouses, 70 tier 2 locations (1.9 million sq ft), 12 direct/150 indirect reports. P&L $24 million.
Cost Savings:
Negotiated 3rd party logistic contracts: reduced operating costs by $10 million over 5 years.
Sourced, negotiated and consolidated 3rd party transportation costs. Reduced costs by $500,000 per
annum, and streamlined vendors from 100+ to 30.
Reduced shrinkage by 68% and decreased inventory count processing time from 4 days to 18 hours,
contributing to 19.2% cost savings (215,000 SKUs).
Analyzed "Cost-to-Serve" retail program. Captured $155,000 in annual savings.
Negotiated credit card process using Fed-Ex and Purolator. Reduced costs by $250,000 annually.
Rolled-out web-based `Service Express` purchasing (value: $1.7 million) in BC and Quebec. Secured
savings of over $395,000 annually.
Initiated RFI proposal for Customs compliance to manage annual imports of over $319 million on 9,700
entries. Netted $1 million in refunds.
Process Improvement:
Led national process improvement project to standardize warehousing practices, automate processes,
and implement best practices to unify 75 warehousing facilities.
Implemented "Dock-to-Stock" KPI, achieving early vendor payment discounts of $3.1 million within
Wireline division.
Turned around errant, non-compliant $100 million purchasing agreement with off-shore supplier:
orchestrated organization-wide audit of all purchased goods to identify faulty and missing parts.
Planned and rolled-out "Tool Crib" inventory management system, enabling assigning and tracking of
tool purchases, greater shrinkage control, and improved equipment utilization.
Management & Administration:
Tony Kelly
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P: 604.690.5265 E: tkfromuk@telus.net
Reduced inventory levels through instigating JIT quality compliance. Key results:
o Small materials recovered over $317,000
o Cisco Technology Migration captured $113,000 cumulative savings
o Cable recovery netted $500,000
o Construction infrastructure - recovered $1.7 million
o LML shipping lanes revamped and saved $42,000
o Inventory turn drove improvement of 4 turns per yr vs. 2.6 turns per yr.
o Oversaw $100 million infrastructure project: directed build of 2,122 service sites in BC and
Alberta to serve over 636,000 new customers.
Tony Kelly
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P: 604.690.5265 E: tkfromuk@telus.net
Prior to 2000:
ICS COURIER SERVICES, Toronto, ON - Manager, Engineering
HAYS BUSINESS SERVICES, UK/France/Belgium - Director, DX Operations
BUSINESS POST, London East, UK - Regional General Manager
PARCELINE (MAYNE NICKLESS) - General Manager, UK & Spain
TNT EXPRESS - Depot Manager
Canada Customs Certification in Imports and Exports Canadian Society of Customs Brokers
Joint Health and Safety Committee Certification Parts 1 & 2 - Donahue Ernst & Young
National and International Certificates of Professional Competence in Logistics Royal Society of Arts Examination Board, Birmingham Logistics College, UK
PROFESSIONAL AFFILIATIONS
COMMUNITY INVOLVEMENT
Canadian Paraplegic Society and Mental Health Authority
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Significant Accomplishments:
Achievements in transformational leadership featured in "Canadian Material Management &
Distribution" and "Supply Chain Personnel" publications.
Co-developed lean processing case study for Richard Ivey School of Business based on achievements
at Holt Renfrew http://www.ivey.uwo.ca/faculty/directory/fraser-johnson/