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Job Satisfaction
DEFINATIONS:
Job satisfaction as an attitude that results from balancing and summation of many
specific likes and dislikes experienced in connection with the job.
Bullock(1955)
Job satisfaction as the employees judgment of how well his hob on the whole is
satisfying his various needs.
Smith (1955)
Job satisfaction as the pleasurable or positive emotional state resulting from the
appraisal of ones job or job experiences.
Lock(1969)
The above definitions seem to indicate that job satisfaction is essentially an effective
attitude resulting from the intrinsic aspect of the job.
Gradually, it was realized the like any- other attitude, job satisfaction represents a
complex assembling of conditions, emotions and behavioral tendencies.
Job satisfaction focuses on employees attitude towards their job and the discussion of
organization.
Commitment are of major interest to the field of organizational behavior
and the practice of human resource management, job satisfaction is a result of
employees perception of how well their job provides those things that are viewed as
important.
There are three important dimensions to job satisfaction. First, job
satisfaction is an emotional response to a job situation. As such, it cannot be seen it
can only be inferred. Second, job satisfaction represents several related attitudes.
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Job Satisfaction
Smith and hulin have suggested that there are five job dimensions that
represent the most important characteristics of a job about which people have
effective responses. These are:
1. the work itself- the extent to which the job provides the individual with interesting
tasks, opportunities for learning, and the chance to accept responsibility.
2. Pay- the amount of financial remuneration that is received and their degree to
which this is viewed as equitable vis-avis that of others in the organization.
3. Promotion opportunities- the chances for advancement in the orgqnization.
4. Supervision- the abilities of the supervisor to provide technical assistance and
behavioral SUPPORT.
5. Coworkers- the degree to which fellow workers are technically proficient and
socially supportive.
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Job Satisfaction
develops. Managers cannot establish the condition leading to high satisfaction now and
later neglect it. For employee, needs may fluctuate suddenly. Managers need too pay
attention to employee attitudes week after week, month year.
Job content: greater the variation in job content and the less repetitiveness
with which the task must be performed, the greater the satisfaction of the individuals
involved.
Considerate leadership: people like too be treated with consideration. Hence
consideration leadership results in higher job satisfaction than in considerate leadership.
Interaction in the work group: interaction in more satisfying when
1. It results in the cognition that other person attitudes are similar to ones own
since this permit the ready calculably of the others behavior and constitute a
validation of ones self.
2. It results in being accepted by others.
3. It facilities the achievements of goals.
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Job Satisfaction
Personal variables:
Age: holding factors like occupational level constant that these is
generally a positive relationship between the age and job satisfaction upon the per
retirement years and then there is a sharp decrease in satisfaction an individual aspires
between and more prestigious jobs in later years of his life. Findings his channels for
advancement blocked his satisfaction decline.
Educational level: with occupational level held constant there is a
negative relationship between the education level and job satisfaction. The higher the
education the higher the reference group which the individual looks to for guidance to
evaluate his job rewards.
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Job Satisfaction
part of dissatisfactions and if so. How dies it differ from dissatisfaction. These led to the
development of equity theory of job satisfaction.
Discrepancy theory; the proponents of this theory argue that satisfaction in
the function of what a person actually receives from the job satisfaction and what he
thinks he should receive or what he expects to receive. When the actual satisfaction
derived is less than expected satisfaction. It results in dissatisfaction. As discussed earlier,
job satisfaction, it results in dissatisfaction. As discussed earlier, job satisfaction and
dissatisfaction are functions if the perceived relationship between what one wants from
ones job and what one perceives it is offering. This approach dose not make it clear
whether or not over satisfaction is a pat of dissatisfaction and id so. How dies it differ
from dissatisfaction. These led to the development of equity theory of job satisfaction.
Equity theory: the proponents of these theory are of the view that persons
satisfaction is determined by his perceived equity, which interm is determined by his
input-output balance compared to his comparison of others person receives from his hob
relative and what he contributes to the job this theory is of the view that both under the
over rewards leads to dissatisfaction while the under-reward caused feelings of unfair
treatment, over-reward lead to feelings of guilty and discomforts.
Two factor theory: as discussed earlier this theory was developed buy
Herzberg, manusner, Peterson and capwell who identified certain factors as satisfies and
dissatisfies. Factors such as achievement recognition, responsibility etc, are satisfiers, the
presence of which causes satisfaction. On the other hand, factors such as supervision,
salary, working conditions etc.,are dissatisfies, the absence of which caused
dissatisfaction. Their presence however does not result in job satisfaction. The studies
designed to test their theory failed to give any support to this theory, as it seems that a
person can get both satisfaction and dissatisfaction at the same time, which is not valid.
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Job Satisfaction
The
Infrastructure.
What is Cement ?
Cement is a substance applied to the surface of solid bodies to make
them cohere firmly or, more specifically, a powdered substance which, made plastic
with water, is used in a soft and pasty state (which hardens on drying) to bind together
bricks, stones, etc in building. Portland cement is a calcined material comprising lime
and silicates which is mixed with sand and stone and, upon hydration, forms a plastic
material which sets and hardens to a rock-like material, concrete. Confusion between
cement and concrete is endemic among the uninitiated
Capacity and Production
The cement industry comprises of 125 large cement plants with an
installed capacity of 148.28 million tonnes and more than 300 mini cement plants with an
estimated capacity of 11.10 million tonnes per annum. The Cement Corporation of
India, which is a Central Public Sector Undertaking, has 10 units. There are 10 large
cement plants owned by various State Governments. The total installed capacity in the
country as a whole is 159.38 million tonnes. Actual cement production in 2002-03 was
116.35 million tonnes as against a production of 106.90 million tonnes in 2001-02,
registering a growth rate of 8.84%.
Regd no:08701E0023, AITS, Rajampet.
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Keeping in view the trend of growth of the industry in previous years, a production target
of 126 million tonnes has been fixed for the year 2003-04. During the period April-June
2003, a production (provisional) was 31.30 million tonnes.
REQUIREMENTS
Coal
Coal is used both as an energy source and as raw material for cement
production. The per tone coal requirement for a dry process plant is approximately
200 kg and for a wet process plant 250 kg. Of the total coal produced in India, the
cement industry consumes nearly 5% coal. Although there is no shortage of coal
supply there are certain drawbacks in the coal supplied to the cement plants. The
quality of coal is poor which adversely affects the quality of cement. Cement
plants receive D E and F, grades of coal and as such as the quality of cement
is deteriorating. Indian coal generally ahs a high content and is therefore low in
calorific value. In order to case the demand for domestic coal, the government has
allowed cement companies to import 0.2 tones of coal for every I tone of cement
at 0 (zero) duty.
Limestone is the main raw material for the cement industry. For the
production of 1 M.T of cement nearly 1.350 M.Ts of limestone is required.
Cement plants are located in areas where limestone deposits are found. The
concentration is mainly in the states on Andhra Pradesh, Gujarat, Karnataka,
Himachal Pradesh, Rajastan and Madhya Pradesh.
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Excise Duty
Of the total excise earned by the central Government nearly 5.6% is
contributed by cement industry. The excise duty on Cement is 12% on retail Sale
price if retail sale price is Rs 190/- and above per 50 kg Bag and Rs 350/- per M.T
if retail sale price is below Rs 190/- per 50 kg bag.
Rail Transport
Power Shortage
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lining of the rotary kiln. The kiln cannot stand violent fluctuations in thermal
loads.
The cement industry consumes nearly 3-4% of the total power generation
in the community for the production of 1M.T of cement, 90 units of power is
required. There a problem of acute power shortage in the states of Andhra
Pradesh, Karnataka, Madhya Prades, Tamilnadu and Rajasthan. Most of the
companies have their own caphve generating diesel sets. But these support only
40% of the total requirement.
Cement packaging
The most important point to note in cement packaging is that the cement
properties needed to be maintained from the point of production to the point of
use/ consumption. The distance of transport is long. The packaging should protect
from air and moisture and should be cost effective and convenient in handling.
Cement is packed in 50 kg bags each. The bags are made of polythene, jute,
plastic and paper.
Cement Branding
Cement has emerged as a commodity product. Brands play an important
especially in metros like Delhi, Mumbai, Calcutta, Chennai, etc, where the
established brands suppress the success of smaller brands. In order to build up
their brand loyalty, companies have tie-ups with real estate agents and
construction companies. Some manufacturers also organize work shops, training
and seminars to educate the consumers on the maximum use of a bag full of
cement.
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1. 3 COMPANY PROFILE
At present the company is having manufacturing facilities in two Areas,
one in lalaneherunu village of Tadpatri Mandal, Anantapur district another in Ganesh
Pahad village of Damarcherla Mandal, Nalgonda District.
Penna cement industries Limited was incorporated on October 24, 1991 to
set up cement plant at Tadpatri in Anantapur District on Andhra Pradesh. The plant
commenced commercial production on 10th, 1994, as mini Cement Plant with an initial
capacity of 0.30 million tone. The plants operations were stabilized in a very short period
of time and the company has been making profits right from the very first year of its
operations. Then in 1995, the plants capacity was increased to 0.4 million tone, which
upgraded its status as major plant.
After successful survival of the company for five years, in 1999, the
promoters felt that, to optimizing the scale of operations at a level of at least one million
tone with cost effective investment to sustain the firm in the competitive cement industry.
Moreover, this was the only plant with such a low capacity in the entire Rayalaseema
region while all others like Zuari Cement, India Cements and Ultratech Cement had
capacities of over one million tones.
Considering this crucial factor, the promoters decided to ramp up the
capacity from 0.4 million tones to one million tones at a cost of about Rs. 50 crores. The
promoters approached IDBI for funding the project, which readily accepted the proposal
and sanctioned the required funds. The expansion scheme, which was undertaken in
1999, was successfully completed and commissioned for commercial production on
March 27, 2000 since its expansion penna cement has become one of the most cost
efficient and economically viable cement companies in the country.
In the year 2001-2002 the Company established its second plant with a
capacity of one million tones per annum in Ganesh Pahad Village, Damarcherla Mandal
of Nalgonda District.
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In the first five years, penna Cement Industries Limited has increased its
capacity from a mere 0 million tones to 2.70 million tones and has emerged as the fastest
growing cement company.
Farther Penna Cement Industries Limited has taken up an expansion
scheme of 3 million tons two locations at Boyareddypalli, Yadiki Mandal, Anantapur
District and Oogipur village Tandur Mandal, Rangareddy District of AndraPradesh at an
estimated cost of 663 crores the Boyareddy Palli Units implementation is under progress
and expected to be competed by end of December 2007. the Tandur Units land
acquisition is under progress and taken steps for implementation of the project.
Karnataka, Maharastra, Kerala and Tamil Nadu. Mr. Reddy has experience of about two
decades in cement industry. He was executive director of Priyadarshini cement right from
its inception in 1984. he had substantially contributed for the turnaround of priyadarshini
cement particularly when the cement industry was passing through critical phase due to
production exceeding the demand for cement. In 1991, Mr.reddy incorporated his own
cement company penna Cement Industries Limited. He also set up a 1.0 million tones
capacity cement plant in UAE in joint venture with Government of Rus al- kaima.
Mr. Prathap Reddy has also diversified into power sector. He has launched
sriba industrial limited, which has 17.4 MW Power Plant based on natural gas. This
power plant is already in operation. He is also one of the main promoters of Aarkay
Energy limited another natural gas based power plant set up in Tamil Naidu with a
capacity of 59 MW in addition to this, he is putting up a Hydel power Plants in Karnataka
with a capacity of 21 MW, consisting 3 units, each of 7 MW.
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Government policies:
To promote Industrial environment in the Rayalaseema. The Government
gave license to start the factory. And also the Government sanctioned mining lease of 235
acres land in Tlaricheruvu village and 440 acres land in Urichintala Village of Lime stone
mining area to enable the factory to procure its prime raw material.
Regd no:08701E0023, AITS, Rajampet.
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Tax Policies:
The company is paying Rs.15.00 Crores per annuum to State Government
as Royalty on Lime stone and Rs.95.00 Crores per annum as sales tax. The company is
also paying an amount of Rs.115.00 crore per annum to Central Government as Central
excise Duty. In addition to the above the company is paying huge amounts towards
income Tax, NALA tax, Lime stone Cess, Cement cess, Education Cess and other
miscellaneous taxes and duties.
Social responsibilities:
Company is maintaining a Hospital and Upper Primary English Medium
School up to 1oth standard. The people Urichintala and Talaricehruvu village are treated
at Hospital at free of cost. The children of the villagers are allowed to study in the school
on free of cost.
Current Operations:
Presently the company is manufacturing 43 and 53 Grades of Ordinary
Portland cement (OPC) and Portland Slag Cement (PSC) with brand names of PENNA
SUPER, PENNA POWER AND PENNA SURAKSHA respectively.
Quarry:
Lime stone mines are situated adjacent to factory, which is one of the
major raw material for cement industry. The quarry has a mining lease area of 235.52
acres in Talaricheruvu village, 440.47 acres in Urichintala villages and 629.75 acres in
Korumanipalli village of Kurnool district. The company is also having mining lease about
900 acres in Ganeshpahad and sunyaphad villages of Nalgonda District.
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A very perceptible saving in costs (up to 20% to 25%)due to low setting time
and early strengths.
TECHNOLOGY
In line with latest developments in technology of cement production,
Vertical Roller Mill (VRM) from UBE, Japan has been installed for the combined
operation of drying and grinding. Cement grinding in VRM is the latest technology in
cement manufacturing. Cement produced from our VRM has an optimum Particle Size
Distribution, which results in superior quality
No other salient feature of the Plant is the adoption of the 'separate
grinding and blending of clinker and slag', providing flexibility in operations and
"customized" product specifications.
In order to ensure that each packed bag contains the exact specified
quantity of finished product, the latest generation packers supplied EEL in collaboration
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with Haver and Boecker of Germany, have been installed. Bulk loading facility is
available.
QUALITY
Strength
As in the case of OPC, concrete of
any grade can be designed by using Penna
Suraksha. It is seen that the rate of
development of initial strength in concrete
made with Penna Suraksha for a given
water-cement ratio is marginally lower than
that obtained with OPC. However, 28 days
strength obtained in concrete made with Penna Suraksha is as much as that when made
with OPC. In addition, concrete made with Penna Suraksha continues to gain strength
upto a period of 1 year and beyond thereby achieving "Higher Ultimate Strength".
Resistance To Chloride Ingress
Concrete under humid conditions dry only to a small depth, resulting in higher
porosity. These dried out pores suck salt water by
capillary
action.
Subsequently,
the
water
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Type of Cement
Diffusion Level
SRPC
HIGH
OPC
HIGH
PPC
LOW
PSC
VERY LOW
PRODUCTION PROCESS
Cement is typically made from limestone and clay or shale. These raw
materials are extracted from the quarry crushed to a very fine powder and then
blended in the correct proportions.
This blended raw material is called the 'raw feed' or 'kiln feed' and is
heated in a rotary kiln where it reaches a temperature of about 1400 C to 1500 C.
In its simplest form, the rotary kiln is a tube up to 200 metres long and perhaps 6
metres in diameter, with a long flame at one end. The raw feed enters the kiln at
the cool end and gradually passes down to the hot end, then falls out of the kiln
and cools down.
The material formed in the kiln is described as 'clinker' and is typically composed of
rounded nodules between 1mm and 25mm across.
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PROCEDURE
Raw Materials
The main raw materials used in the cement manufacturing process are
limestone, sand, shale, clay, and iron ore. The main material, limestone, is usually mined
on site while the other minor materials may be mined either on site or in nearby quarries.
Another source of raw materials is industrial by-products. The use of by-product
materials to replace natural raw materials is a key element in achieving sustainable
development.
Raw Material Preparation
Mining of limestone requires the use of drilling and blasting techniques.
The blasting techniques use the latest technology to insure vibration, dust, and noise
emissions are kept at a minimum. Blasting produces materials in a wide range of sizes
from approximately 1.5 meters in diameter to small particles less than a few millimeters
in diameter.
Material is loaded at the blasting face into trucks for transportation to the
crushing plant. Through a series of crushers and screens, the limestone is reduced to a
size less than 100 mm and stored until required.
Depending on size, the minor materials (sand, shale, clay, and iron ore)
may or may not be crushed before being stored in separate areas until required.
Raw Grinding
In the wet process, each raw material is proportioned to meet a desired
chemical composition and fed to a rotating ball mill with water. The raw materials are
ground to a size where the majority of the materials are less than 75 microns. Materials
exiting the mill are called "slurry" and have flowability characteristics. This slurry is
pumped to blending tanks and homogenized to insure the chemical composition of the
Regd no:08701E0023, AITS, Rajampet.
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slurry is correct. Following the homogenization process, the slurry is stored in tanks until
required.
In the dry process, each raw material is proportioned to meet a desired
chemical composition and fed to either a rotating ball mill or vertical roller mill. The raw
materials are dried with waste process gases and ground to a size where the majority of
the materials are less than 75 microns. The dry materials exiting either type of mill are
called "kiln feed". The kiln feed is pneumatically blended to insure the chemical
composition of the kiln feed is well homogenized and then stored in silos until required.
Pyroprocessing
Whether the process is wet or dry, the same chemical reactions take place.
Basic chemical reactions are: evaporating all moisture, calcining the limestone to produce
free calcium oxide, and reacting the calcium oxide with the minor materials (sand, shale,
clay, and iron). This results in a final black, nodular product known as "clinker" which
has the desired hydraulic properties.
In the wet process, the slurry is fed to a rotary kiln, which
can be from 3.0 m to 5.0 m in diameter and from 120.0 m to 165.0 m in length. The
rotary kiln is made of steel and lined with special refractory materials to protect it from
the high process temperatures. Process temperatures can reach as high as 1450 oC during
the clinker making process.
In the dry process, kiln feed is fed to a preheater tower, which can be as
high as 150.0 meters. Material from the preheater tower is discharged to a rotary kiln with
can have the same diameter as a wet process kiln but the length is much shorter at
approximately 45.0 m. The preheater tower and rotary kiln are made of steel and lined
with special refractory materials to protect it from the high process temperatures.
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Regardless of the process, the rotary kiln is fired with an intense flame, produced by
burning coal, coke, oil, gas or waste fuels. Preheater towers can be equipped with firing
as well.
The rotary kiln discharges the red-hot clinker under the intense flame into
a clinker cooler. The clinker cooler recovers heat from the clinker and returns the heat to
the pyroprocessing system thus reducing fuel consumption and improving energy
efficiency. Clinker leaving the clinker cooler is at a temperature conducive to being
handled on standard conveying equipment.
Finish Grinding and Distribution
The black, nodular clinker is stored on site in silos or clinker domes until
needed for cement production. Clinker, gypsum, and other process additions are ground
together in ball mills to form the final cement products. Fineness of the final products,
amount of gypsum added, and the amount of process additions added are all varied to
develop a desired performance in each of the final cement products.
Each cement product is stored in an individual bulk silo until needed by
the customer. Bulk cement can be distributed in bulk by truck, rail, or water depending on
the customer's needs. Cement can also be packaged with or without color addition and
distributed by truck or rail.
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2. 3 TOOLS OF ANALYSIS
Simple percentage method :
No of Respondents
* 100
Chi-Squire test:
It is used to check accuracy of the statements given by respondents with
the
help
of
Chi-squire = ------------ Ei
Observed values ( Oi ),
Expected values ( Ei )
No of rows (r)
No of columns (n)
Chi-squire calculated value chi-squire table value then accept the null
hypothesis Ho.
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RESEARCH METHODOLOGY:
Research Design:
The plan, structure and strategy of investigation conceived so as to reach the
objectives of research and control variance used is descriptive research design.
As it necessary to know the job satisfaction levels of employees survey methods
is adopted.
2. 4 DATA COLLECTION METHODS:
The data is mainly collected through primary sources and secondary sources.
Primary data
Primary data includes interviewing the employee by administering a questioners
and direct contact method.
Secondary data:
Secondary data is collected from the manuals on records maintained by company.
Sampling:
There are around 220 employees in penna cement industries limited among them I
have selected 180 members of employees and distributed questioners to them.
Only 150 employees have responded to their questioners. In this employees
consisting of top level managers, officers, supervisory cadre, technicians and
staff.
Questioners design:
The structured questioner is divided into two major parts.
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Each and every question in the questioner has been given importance
based on the objectives and the factors related to job satisfaction and also to know the
levels of job satisfaction of employees at penna cement industries limited. 22 factors
related job satisfaction have been given responses of the employees have been tabulated
using a five point scale with scores as given below:
Factors
Strongly Agree
Agree
Neutral
Dis Agree
Strongly Disagree
scale
1
2
3
4
5
The study is confined to limited period I.e. 45 days. The study does not
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Percentage of responders
Factors
Respondents
Strongly agree
18
Agree
90
Neutral
42
Disagree
0
Strongly Disagree
0
Total
150
Graph 3.1 Clarity in performing role
Percentage of Respondents
12
60
28
0
0
100
60
28
12
Strongly agree
Agree
Neutral
Disagree
Strongly
Disagree
Factors
Interpretation:
From the above table 3.1 it is observed that 60 percent of employees agreed, 28
percent of employees answered neutral, 12 percent of employees strongly agreed the
statement and. It is inferred that employees are clarity in performing role.
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Interpretation:
From the above table 3.2 observed that 47 percent of employees strongly agreed,
40 percent of employees agreed with statement. 8 percent of employees answered
disagree and 5 percent of employees in neutral. It is inferred organization culture is
conducive for work.
3.3 Organization is committed in individual development
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Job Satisfaction
Respondents
42
72
24
12
0
Percentage of Respondents
28
48
16
8
0
150
100
Interpretation:
From the above table 3.3 observed that 48 percent of employees agreed the
statement, 28 percent of employees strongly agreed 16 percent of employees are neutral
and 8 percent of employees answered disagree. It is inferred organization is committed to
individual development.
3.4 Share any problem with team members:
Team is collective group of individual working for a common objective.
Approaching problem as team is positive sign to organization help. In a team every
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individual has decision making chance and collectively share the responsibility. All
organization theorists emphasized team culture in organization.
Table 3.4 share any problem with your team members
Factors
Respondents
Percentage of Respondents
Strongly agree
54
36
Agree
84
56
Neutral
0
0
Disagree
12
8
Strongly Disagree
0
0
Total
150
100
Graph 3.4 share any problem with your team members
Interpretation:
From the above table 3.4 observed that 56 percent of employees agreed the
statement, 36 percent of employees strongly agreed and 8 percent of employees answered
disagree. It is inferred that employees are share their responsibilities or problems with
team members.
3.5. A. Performance in organization is rightly recognized and rewarded:
Employees performed job to get recognition. It is management duty that
recognizes the performance of potential employee and reward employees. Recognition
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Interpretation:
From the above table 3.5.a Observed that, 44 percent of employees agreed the
statement. 28 percent of employees answered disagree and 24 percent of employees
strongly agreed. 4 percent of employees are neutral. It is inferred that employee
performance is rightly recognized and rewarded in time in organization.
3.5. B. Chi-Square Test (Performance in Organization)
Ho: employees in the organization feel that their performance in the organization is not
rightly recognized and rewarded in time.
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H1: employees in the organization feel that their performance in the organization is
rightly recognized and rewarded in time.
Factors
Production
Departments
there
Neutral
Disagree
Total
14
31
27
13
49
Finance
12
11
10
33
Distribution
10
14
11
37
36
66
42
150
means
is
Agree
Administration
Total
That
Strongly
agree
6
no
significance
relationship
between
the
opinions
of
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Job Satisfaction
Interpretation:
From the above table 3.6 observed that, 56 percent of employees agreed the
statement 16 percent of employees strongly agreed and 16 percent of employees are
neutral. 12 percent of employees answered disagree. It is inferred that welfare amenities
provided appropriately in organization.
3.7 Social contacts with colleagues:
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Job Satisfaction
Percentage of Respondents
20
32
12
36
0
100
Interpretation:
From the above table 3.7 observed that, 36 percent of employees answered
disagree, 32 percent of employees agreed the statement and 20 percent of employees
strongly agreed. 12 percent of employees are neutral. It is inferred that employees are not
satisfied with social contact receiving from colleagues.
3.8 Pay and skills
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Job Satisfaction
Respondents
30
66
24
30
0
Percentage of Respondents
20
44
16
20
0
150
100
Interpretation:
From the above table 3.8 observed that, 44 percent of employees agreed the
statement, 20 percent of employees strongly agreed and 20 percent of employees
answered disagree. 16 percent of employees are neutral. It is inferred that pay and skills
are matched in organization.
3.9 Organization has clear set of values:
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Every organization have some sort of values and norms, these values are very
important to getting good performance in organization, if values are not properly then
employees are not interested to work in organization.
Table 3.9 Organization has clear set of values
Factors
Respondents
Percentage of Respondents
Strongly agree
30
20
Agree
42
28
Neutral
66
44
Disagree
12
Strongly Disagree
Total
150
Graph 3.9 Organization has clear set of values
100
Interpretation:
From the above table 3.9 observed that, 44 percent of employees are neutral. 28
percent of employees agreed the statement, 20 percent of employees strongly agreed. 8
percent of employees answered disagree. It is inferred that most of the employees
doesnt have clear of values in organization.
3.10 Rewards and recognition:
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Job Satisfaction
Percentage of Respondents
20
36
12
32
0
100
Interpretation:
From the above table 3.10 observed that, 36 percent of employees agreed the
statement, 32 percent of employees answered disagree. 20 percent of employees strongly
agreed and 12 percent of employees are neutral. It is inferred that reward and recognized
schemes are encouraged in organization.
3.11.A.Equality of pay and benefits:
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Respondents
30
Percentage of Respondents
20
Agree
Neutral
54
6
36
4
Disagree
Strongly Disagree
60
0
40
0
Total
150
Graph 3.1.A. Equality of pay and benefits
100
Interpretation:
From the above table 3.11.a, observed that, 40 percent of employees answered
disagree, 36 percent of employees agreed the statement. 20 percent of employees strongly
agreed and 4 percent of employees are neutral. It is inferred that pay and benefits are not
equal in organization.
3.11.B. Chi-Square Test (Pay and Benefits).
Page 40
Job Satisfaction
Ho: employees in the organization feel that there is no significance relationship between
equality of pay and benefits.
H1: employees in the organization feel that there is significance relationship between
equality of pay and benefits.
Strongly
agree
Agree
Neutral
Disagree
Total
Production
13
31
Administration
10
20
18
49
Finance
14
14
33
Distribution
13
15
37
30
54
60
150
Factors
Departments
Total
Page 41
Job Satisfaction
Percentage of Respondents
28
48
0
24
0
100
Interpretation:
From the above table 3.12 observed that 48 percent of employees agreed the
statement, 28 percent of employees strongly agreed and 24 percent of employees
answered disagree. It is inferred that employee have freedom to take decision related to
job.
3.13 Fringe benefits are provided appropriately:
Page 42
Job Satisfaction
Respondents
Percentage of Respondents
Strongly agree
36
24
Agree
78
52
Neutral
36
24
Disagree
Strongly Disagree
Total
150
Graph 3.13 Fringe benefits are provided appropriately
100
Interpretation:
From the above table 3.13 observed that 52 percent of employees agreed the
statement, 24 percent of employees strongly agreed and 24 percent of employees are
neutral. It is inferred that fringe benefits are provided appropriately in organization.
3.14 Aware of roles and task:
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Job Satisfaction
There completely lies always where employee is not clear about his or her role
and task to be performed in the organization. Organization makes sure about their role in
pursuit of it organization objectives if employee is not clear roles and tasks then conflicts
arise.
Table 3.14 aware of roles and task
Factors
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
Total
Graph 3.14 aware of roles and task
Respondents
66
54
6
24
0
Percentage of Respondents
44
36
4
16
0
150
100
Interpretation:
From the above table 3.14 observed that 44 percent of employees strongly agreed,
36 percent of employees agreed the statement. 16 percent of employees answered
disagree and 4 percent of employees are neutral. It is inferred that employees having
awareness about roles and task in organization.
3.15 Job utilizes employee knowledge:
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Job Satisfaction
Every individual expects his and her experience and knowledge learnt from
education is to be utilized in job. Utilization of knowledge leads of self satisfaction, and
employee is motivated towards acquiring more knowledge to excel in job. But all
position do not facilitate employee to use their knowledge, organization constrains all the
time restrict them to go about utilizing knowledge.
Table 3.15 Job utilizes all your knowledge
Factors
Respondents
Strongly agree
90
Agree
42
Neutral
18
Disagree
0
Strongly Disagree
0
Total
150
Graph 3.15 Job utilizes employee knowledge
Percentage of Respondents
60
28
12
0
0
100
Interpretation:
From the above table 3.15 observed that 60 percent of employees strongly agreed,
28 percent of employees agreed the statement. 12 percent of employees are neutral. It is
inferred that employees knowledge effectively utilizes on job in organization.
3.16.A. Present job provides good future prospects:
People are future oriented, employees joined organization with some expectation
that that not only their present requirements are matched, it is necessary that organization
need to assured about future prospects for present position he is working, if the continues
Regd no:08701E0023, AITS, Rajampet.
Page 45
Job Satisfaction
Interpretation:
From the above table 3.16.a, observed that 40 percent of employees strongly
agreed, 40 percent of employees agreed the statement. 12 percent of employees are
neutral and 8 percent of employees answered disagree. It is inferred that present job
provides good future opportunities.
3.16.B. Chi-Square Tests (job provides good future prospects):
Ho: employees in the organization feel that present job do not provide good future
prospects.
H1: employees in the organization feel that present job provide good future
prospects.
Regd no:08701E0023, AITS, Rajampet.
Page 46
Job Satisfaction
Agree
Neutral
Disagree
Total
Production
10
13
31
Administration
28
14
49
Finance
18
33
Distribution
18
15
37
60
60
18
12
150
Factors
Departments
Total
That means
there is a
significance
relationship
between the
opinions of
departments regarding job provides good future prospects
Page 47
Job Satisfaction
Factors
Respondents
Percentage of Respondents
Strongly agree
78
52
Agree
66
44
Neutral
6
4
Disagree
0
0
Strongly Disagree
0
0
Total
150
100
Graph 3.17.A.Guidance and co-operation from superior
Interpretation:
From the above table 3.17.a, observed that 52 percent of employees strongly
agreed, 44 percent of employees agreed the statement. 4 percent of employees are neutral.
It is inferred that employees are receiving good guidance and co-operation from
superiors.
3.17.B.Chi-Square Test (Receive Good Guidance And Co Operation from
Superiors).
Ho: employees in the organization feel that they do not receive good guidance and co
operation from their superiors
H1: employees in the organization feel that they receive good guidance and co
operation from their superiors.
Factors
Strongly
Agree
Agree
Neutral
Total
Page 48
Job Satisfaction
Departments
21
31
Administration
28
20
49
Finance
25
33
Distribution
17
18
37
78
66
150
Total
Respondents
78
30
Percentage of Respondents
52
20
Page 49
Job Satisfaction
Neutral
42
Disagree
0
Strongly Disagree
0
Total
150
Graph 3.18 Co-ordination in work group
28
0
0
100
Interpretation:
From the above table 3.18 observed that 52 percent of employees strongly agreed,
28 percent of employees are neutral and 20 percent of employees agreed the statement It
is inferred that employees are having good co-ordination between work group.
3.19 Salaries and incentives:
Employees are receive salaries and incentives based on their performance, if
employees shown good performance in highly manner then organization has to give high
salaries and incentives and management has to fixed their salaries based on performance
and qualification.
Table 3.19 salaries and incentives
Factors
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
Respondents
30
24
12
84
0
Percentage of Respondents
20
16
8
56
0
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Job Satisfaction
Total
Graph 3.19 salaries and incentives
150
100
Interpretation:
From the above table 3.19 observed that 56 percent of employees are neutral, 20
percent of employees strongly agreed. 16 percent of employees agreed the statement and
8 percent of employees answered disagree. It is inferred that salaries and incentives are
not commensurate with job performance.
3.20 Work is challenging one:
Employees are challenging work to get recognition in work or team and they
expected helping hand from management for challenging to work, it is improves the
employee ability and working performance.
Table 3.20 Work is challenging one
Factors
Respondents
Strongly agree
72
Agree
36
Neutral
36
Disagree
6
Strongly Disagree
0
Total
150
Graph 3.20 Work is challenging one
Percentage of Respondents
48
23
23
4
0
100
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Job Satisfaction
Interpretation:
From the above table 3.20 observed that 50 percent of employees strongly agreed,
23 percent of employees agreed the statement 23 percent of employees are neutral and 4
percent of employees answered disagree. It is inferred that employees are challenging to
work.
3.21 Superior allow to set employee objectives:
Superiors are experienced and enriched with knowledge. They need to help the
employees for setting own objectives. It shows their attitude towards their employees. if
the superior allow to set employee objectives in positive manner it leads to better
performance.
Table 3.21 Superior allow to set employee objectives
Factors
Respondents
Strongly agree
18
Agree
42
Neutral
0
Disagree
90
Strongly Disagree
0
Total
150
Graph 3.21 Superior allow to set employee objectives
Percentage of Respondents
12
28
0
60
0
100
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Job Satisfaction
Interpretation:
From the above table 3.21 observed that 60 percent of employees are neutral, 28
percent of employees agreed the statement and 12 percent of employees strongly agreed.
It is inferred that superior doesnt allow to employee objectives.
3.22.A.Over all enjoying work:
Enjoy becomes from the satisfaction in working conditions if working conditions
and co-operation is good in organization then employee performance and satisfaction
increased and organization growth should be succeed.
Table 3.22.A. Over all enjoying work
Factors
Respondents
Strongly agree
70
Agree
60
Neutral
8
Disagree
12
Strongly Disagree
0
Total
150
Graph 3.22.A. Over all enjoying work
Percentage of Respondents
47
40
5
8
0
100
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Job Satisfaction
Interpretation:
From the above table 3.22.a, observed that 47 percent of employees strongly
agreed, 40 percent of employees agreed the statement. 8 percent of employees answered
disagree and 5 percent of employees are neutral. It is inferred that employees are
enjoying work.
3.22.B.Chi-Square Test (Enjoying Your Work)
Ho: employees in the organization feel that they are not enjoying their work.
H1: employees in the organization feel that they are enjoying their work.
Strongly
agree
Agree
Neutral
Disagree
Total
Production
10
13
31
Administration
28
14
49
Finance
18
33
Distribution
18
15
37
60
60
18
12
150
Factors
Departments
Total
Page 54
Job Satisfaction
That
means
there
is
significance
relationship
between
the
opinions
of
Page 55
Job Satisfaction
FINDINGS
72% of the employees are agreed with the statement of clarity in performing their
role.
87% of employees strongly agreed with the statement of work culture promote
team work in organization.
92% of employees agreed with the statement of employees share their problems
with team members.
72% of employees are agreed with the statement of welfare amenities are
provided in organization.
48% of employees are disagreed with the statement of social contacts with
colleagues.
64% of employees are agreed with the statement of pay and skills.
44% of employees answered neutral with the statement of organization has clear
set of values.
44% of employees are disagreed with the statement of equality of pay and
benefits.
86% of employees answered agree with the statement of freedom to take decision
related to job.
76% of employees are agreed with the statement of fringe benefits are provided
appropriately.
80% of employees answered agree with the statement of aware of role and task
88% of employees agreed with the statement of job utilize their knowledge.
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Job Satisfaction
80% of employees answered agree with the statement of present job provides
good future prospects.
96% of employees are agreed with the statement of employees receive good
guidance from superiors.
64% of employees are disagreed with the statement of salaries and incentives.
60% of employees are disagreed with the statement of superior allow to set their
own objectives.
Chi-square test of pay and benefits was not accepted H1, because of pvalue(0.223)>0.05
Chi-square test of present job utilize employees knowledge was not accepted H1,
because of p- value(0.665)>0.05
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Job Satisfaction
SUGGESTIONS:
1. The organization has to encourage for information dissemination as to make the
work more interesting and involvement.
2. By giving more freedom to the employees, the management can take the decisions
and make work more challenging.
3. The organization should provide impartial system of performance appraisal,
supervision, leadership and decision making.
4. Continue the performance appraisal systems which are adopted presently.
5. Educate the employees regarding salary structure of organization and provide a
clear cut picture, how salaries are fixed based on efforts, authority, responsibility,
knowledge and skills etc.
6. The organization should provide career planning and promotion system in order to
motivate the employees and to work efficiently.
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Job Satisfaction
CONCLUSION
From the information received by the questionnaire, suggestions, analysis and
interpretation of the same it is concluded that the level of job satisfaction is moderately
high in the organization. Proper initiation is being taken by the management to improve
the conditions of work and quality of their product. Necessary steps are taken to improve
the health and safety measures and considering satisfaction factors, which will motivate
the employees to a great extent.
Employees satisfied by their designations which is provide by company by
expansion of their units.
Page 59