Rep.

Rodrigues: State United Way of

must recognize value
of human services
VIEW FROM THE HILL:
PAGE 6
New Member Benefit:
Pioneer Valley builds
Discounted auto insurance
a blueprint for future
for member employees!
PROVIDER PROFILE:
See the insert for details
PAGE 3

THE PR VIDER
Vol. 31 - No. 4 The Newspaper of the Providers Council April 2010

Council, partners launch Mass. SEA People First! advocates

ore than 100 people

M entrepreneurs,
dents,
stu-
academics,
state government officials, and
at state budget hearing
ardiner Auditorium at during the fiscal crisis of the

employees of Providers Coun-
cil members, among others
attended the March 2 launch
of the Massachusetts chapter
of the Social Enterprise Al-
liance (SEA) at Microsofts New
England Research and Devel-
opment Center in Cambridge.
The Social Enterprise Alliance
is the only member organiza-
tion in America that is bringing
together stakeholders from
across diverse fields of social
enterprise; Massachusetts now
boasts the first state chapter
and only the fifth regional
chapter of the SEA.
Anne Wunderli, the director
of Facilities and Social Enter-
prise at Pine Street Inn and the
chair of the SEA board of di-
rectors, was thrilled with the
event: The launch celebration
for the new SEA chapter in
Massachusetts was wonderful.
Social Enterprise Alliance member Tom McLaughlin leads a discus-
sion group during the SEA-Massachusetts chapters kickoff event.
We had a remarkable cross-
section of individuals inter-
ested in building the field of
social enterprise locally, in-
cluding thought leaders, non-
profit practitioners, students
and educators. This is a
unique time to be involved in
the social enterprise movement
and we look forward to bring-
ing the SEA-Massachusetts
launch celebration to the
Springfield area later this
ENTERPRISE, see page 7
G
the State House was
nearly filled to capacity
during a March 5 public hear-
ing hosted by the Senate and
House committees on Ways
and Means. The meeting of the
two committees was an oppor-
tunity for members of the
provider community, as well as
other groups or individuals
who wished to weigh in on the
governors proposed budget for
FY 11, to offer testimony to the
legislative bodies that would
soon submit their own drafts of
the budget. Several days later
the State House News Service
announced that the House was
considering cuts of up to 5 per-
cent to Chapter 70, the largest
pool of financial aid to cities
and towns; this is the first time
last 18 months that any
branch of state government
has officially considered cut-
ting this portion of the budget.
Providers Council Presi-
dent and CEO Michael Weekes
March 5 testimony spoke to
the importance of the human
services sector as part of the
state economy and made two
specific asks: that in crafting
the budget, the state put peo-
ple first by looking to elimi-
nate inefficiencies in admin-
istrative systems or mandates
before cutting human services;
and that the salary reserve for
human service employees
making under $40,000 per
year be restored, and funded at
$28 million. He noted that a
BUDGET, see page 7

HIRE Act includes $17 billion jobs package, incentives for nonprofits
n March 18, President Obama ployee, workers must have been hired said National Council of Nonprofits mentioned the bi-partisan efforts that

O signed the Hiring Incentives to

Restore Employment Act (HIRE
Act); the law includes a $17 billion jobs
package that offers employers includ-
ing nonprofit organizations a tempo-
rary reprieve from payroll taxes on new
hires who meet certain criteria.
Under the HIRE Act, from March 18
through December 31, 2010 employers
that hire an eligible worker do not have
to pay the 6.2% payroll tax that would
normally be required under IRS tax
law. To be considered an eligible em-
after February 3, 2010, cannot have
worked more than 40 hours in the 60
days prior to being hired, must be per-
forming work that is related to the mis-
sion of the hiring organization, and
cannot be a relative of a fiduciary of the
organization.
Nonprofit employers were included
in the very first draft of the HIRE Act,
demonstrating that our elected officials
are beginning to understand that non-
profits also are employers that provide
economic value to their communities,
President and CEO Tim Delaney.
These tax breaks offer a much-
needed boost to employers willing to ex-
pand their payrolls, and businesses
and nonprofits should keep these ben-
efits in mind as they plan for the year
ahead, said IRS Commissioner Doug
Shulman in a statement on the IRSs
website.
President Obama signed the bill
only three days before the historic
health care reform bill was approved by
Congress; in his remarks, he explicitly
had gone into the HIRE Act, and en-
couraged similar cooperation going for-
ward: I hope this is a prelude to
further cooperation in the days and
months to come, as we continue to
work on digging our way out of the re-
cession and rebuilding our economy in
a way that works for all Americans and
not just some Americans.
Information for this story was taken
from the National Council of Nonprofits
website.

Men take White Ribbon pledge Providers eAcademy partners with MYTURN
ince the Providers Coun- taken it a step further. though MYTURN had been

S cil launched the Pro-

viders eAcademy in
2005, more than 3,200 people
from Providers Council mem-
ber agencies have taken ad-
vantage of the systems Human
Services Credentialing Pro-
gram, which offers online
trainings in topics like mental
health and child welfare. Most
member organizations encour-
age their staff people to take
Lieutenant Governor Tim Murray speaks at White Ribbon Day, advantage of everything eAcad-
where men pledged to be part of the solution to ending violence emy has to offer but one
against women. Jane Doe Executive Director Mary Lauby is at right. member organization has
MYTURN Incorporated is a
dropout prevention and inter-
vention program that operates
throughout New Englands
gateway cities small cities
that have fewer resources than
bigger cities, but even more
needs. MYTURN works with
youth who are still in school
but on the verge of dropping
out; the organization also of-
fers extensive training and
support for 16-24 year-olds
who are disconnected from the
formal education system. Al-
using eAcademy to train its
staff since the program was
first piloted in 2005, about two
years ago the organization
began using the credentialing
program in a new way with
its clients.
When working with young
adults who have dropped out
of school, encouraging them to
get a GED or to go back for a
high school diploma is not
enough its only an interim
goal, says Jill Conlon, MY-
MYTURN, see page 7

PR V I D E R S PRSRT STD ROUTING SLIP

COUNCIL U.S. POSTAGE PAID
Board Chair
for caring communities BOSTON MA
Massachusetts Council of PERMIT 10185 Executive Director/CEO
Human Service Providers, Inc.
250 Summer Street Boston, MA 02210
Chief Financial Officer
Address Service Requested
Human Resources Director

Development Director

Other
 PROVIDERS NEWS AND NOTES
Jill Stein meets with Council board Boston Center for
Community & Justice hires
new executive director
Boston Center for Community and
Justice, an organization that helps to
foster socially responsible leaders, has
welcomed Gisele
M. Michel as its
new executive di-
rector. Most re-
cently, Michel was
the president of
Icatalyst, LLC, a
management con-
sulting firm; she is
also the organiza-
tions founder. At
Icatalyst, her Gisele M. Michel
clients included DTA and the Executive
Office of Health and Human Services.
Michel has held several other lead-
ership roles in the nonprofit commu-
nity, including as interim executive
director for the Irish Immigration Cen-
ter in Boston. Michel has an under-
graduate degree in international
relations from George Washington Uni-
versity and a masters degree from the
Dr. Jill Stein (right), the Green-Rainbow partys candidate for governor, and her cam-
paign manager (center) meet with the Providers Council board of directors at its March University of Pittsburg. She is also a
lecturer at Northeastern University.
meeting. Dr. Stein shared her vision for the Commonwealth with the board, including
Family Service of Greater Boston CEO Randal Rucker (left), the Councils board chair. ***
PAGE 2 THE PROVIDER APRIL 2010
MassDevelopment issues
bonds to UCP MetroBoston
MassDevelopment, the states fi-
nance and development authority, has
announced that it has issued $1.44
million in tax-exempt bonds on behalf
of the United Cerebral Palsy Associa-
tion of MetroBoston (UCP).
We are thrilled to work collabora-
tively with MassDevelopment in this
very exciting venture, said United
Cerebral Palsy of MetroBoston CEO
Todd Kates in a press release. UCP has
been given the opportunity to build an
accessible home for older adults with
severe disabilities enabling them to live
as a part of a community. UCP will use
the money from the bonds to renovate
its Watertown headquarters, and to fi-
nance the construction of a six-bed
group home in Hyde Park, as well as to
purchase the land itself.
UCP is one of many disability
providers around Massachusetts that
the Agency has supported with low-cost
financing, said MassDevelopment
President and CEO Robert L. Culver in
a press release. The organization has
a long history of helping people with
cerebral palsy, spinal cord injuries,
traumatic brain injuries, and disabili-
ties associated with aging. Were
pleased this tax-exempt bond can help
UCP expand in order to improve the
lives of both those with disabilities and
their families.
***
Members to host April 9
legislative breakfasts
The Northeast Independent Living
Center and the MetroWest Advocacy
Coalition will each host a legislative
breakfast on Friday, April 9. The break-
fasts will be attended by local legisla-
tors, and are a chance for organizations
to speak directly with representatives
about issues affecting their work.
The MetroWest Advocacy Coalitions
event will take place at the Plymouth
Church in Framingham from 8:30 a.m.
10:30 a.m. Contact Sarah Baldiga at
Sarah_Baldiga@waysideyouth.org for
more information.
The Northeast Independent Living
Centers breakfast will take place at the
Massachusetts School of Law in An-
dover from 9:30 a.m noon. Contact
Jim Lyons at jlyons@NILP.ORG for
more information.
***
Barbara Garneau, longtime
executive director of Our
Fathers House, passes away
Barbara Garneau, who had been the
executive director of Our Fathers
House for 22 years, died on March 23
after a courageous battle with cancer.
She was 58.
Barbara was a member of the Joint
Coalition on Health and the Massachu-
setts Housing and Shelter Alliance. She
was co-chair of both the North County
Commission on Homelessness and the
North County Detox Task Force.
Our thoughts and prayers are with
Barbaras loved ones and colleagues
during this difficult time, said
Providers Council President and CEO
Michael Weekes.
In lieu of flowers, memorial contri-
butions may be made to Our Father's
House, Inc., P.O. Box 7251, Fitchburg,
MA 01420.
Need more copies?
Please contact Provider
Editor Caitlin Gallagher at
cgallagher@providers.org or
call her at 617-428-3637.

U N I T E D WAY
184 M ILL S TREET S PRINGFIELD , MA 01108 413.737.2691
About the
Agency
or nearly 90 years, United Way of
F Pioneer Valley (UWPV) has been
working in partnership with indi-
viduals, businesses and organizations
that advance the common good in
Western Massachusetts.
UWPV originated as Springfield
Community Chest in 1919 and later be-
came the United Fund, then the Pio-
neer Valley United Fund, Inc., and, in
1972, the Community United Way of Pi-
oneer Valley. UWPV expanded over the
next two decades to include the 23
towns and cities in Hampden County
and South Hadley and Granby.
Today, UWPV is one of 19 inde-
pendent United Ways in Massachusetts
and one of the1,300 worldwide agencies
that are part of the United Way system.
The United Way is the worlds largest
network of organizations dedicated to
improving the lives of all.
The focus of United Way is identify-
ing and resolving pressing community
issues. The organizations mission
reads: United Way of Pioneer Valley
mobilizes people and resources to
strengthen our communities.
UWPVs network of partners in-
cludes government, public and private
investors, business leaders, commu-
nity-based organizations and trade as-
sociations. UWPV invests in
longer-term solutions to ensure all chil-
dren and youth are nurtured and have
the knowledge and skills needed to suc-
ceed and transition into adulthood, and
to assist adults and families by sup-
porting their ability to increase their
own financial security.
UWPV has a total of 19 full- and
part-time staff members.
SALUTING
Tanis in full support of Beaverbrooks mission Neal recognized by colleagues at WORK Inc.
aymond Tanis began working at
R Watertown-based Beaverbrook
STEP, Inc. nine years ago as a
direct support professional. He quickly
exhibited strong leadership and organi-
zational skills, as well as a dedication
to supporting people with disabilities.
These traits enabled him to move
quickly into positions of increasing re-
sponsibility and scope; he is now a sen-
ior support director at Beaverbrook,
providing managerial, administrative,
clinical and supervisory oversight at
four residential homes in Belmont.
Tanis is known throughout the or-
ganization for being fully immersed in
Beaverbrooks mission. His clinical as-
tuteness and open demeanor provide
an environment in which staff people
feel comfortable engaging him in both
problem-solving and friendship. Ray-
mond is sometimes a mentor, some-
times a peer, but always a friend.
Tanis came to the United States
from Haiti 11 years ago with a Bachelor
of Arts from GOC University in Port-au-
Prince. In 2005 he became a United
States citizen, yet he continues to have
close personal ties to family in Haiti.
He was distraught when he learned of
the January 12th earthquake, and be-
came the co-chair of the agencys sub-
sequent fundraiser to help support
Haitis recovery efforts. Tanis supervi-
sor, Claire Collin, noted Though Ray-
mond was experiencing enormous loss
himself, it was through his leadership
that we found sustainable ways to help
support those devastated by the disas-
ter.
Collin, who is the senior director at
PROVIDER PROFILES
OF
United Way develops blueprint for action
This June, United Way of Pioneer
Valley will present a blueprint for action
that outlines UWPVs targeted outcomes
for the next three years. This blueprint
will also include strategies for grant-
making and community engagement
and will direct the organizations invest-
ments to the highest priorities of the
community while providing measure-
ments to monitor the results of those in-
vestments over time.
This spring, UWPVs leadership will
be engaging multiple community lead-
ers to address improving educational
outcomes for children and youth and
strengthening families abilities to define
and achieve financial independence.
Specifically, UWPVs Community Impact
Committee is working on solutions that
strengthen the ability of youth to meet
key benchmarks in their academic ca-
reers, graduate from high school, and
successfully transition into work or
higher education. UWPV is simultane-
ously focusing on increasing income
and building assets for families. The
work will likely focus on efforts that sup-
port increasing employment skills and
job retention, strengthening financial
management skills, decreasing housing
instability, and increasing access to in-
come supports.
To develop these strategies, the
United Way has been assessing data,
narrowing down indicators and focusing
on identifying outcomes. This blueprint
for action will provide the framework to
help make steady advances in the Pio-
neer Valley by indentifying and address-
ing common problems.
Recently, a Springfield partnership
brought together an education union,
the school district, and community lead-
ers as part of a $1.25 million, five-year
effort to transform a set of the areas
OUR P RO F E S S I O N A L W O R K F O RC E
Raymond Tanis worked his way up from
direct support professional to senior sup-
port director at Beaverbrook STEP, Inc.
Beaverbrook STEP, also remarked on
Tanis competence, confidence and re-
lationship-building skills. Ive never
supervised anyone who is as univer-
sally liked and respected as Raymond.
He is intent on ensuring a high quality
of life for individuals with disabilities
and the staff who support them.
Tanis himself speaks modestly yet
passionately about the importance and
meaning of his work. He is always
touched by the achievements of those
he assists like Bill attending his first
self-advocacy conference, or Annie fi-
nally making contact with her brother.
He sums up his feelings by quoting
Norman MacEwan: We make a living
by what we get, but we make a life by
what we give.
P I O N E E R VA L L E Y
A member of United Way of Pioneer Valley
helps out.
most challenged schools into local and
national models for teaching and learn-
ing. United Way of Pioneer Valley will be
a partner in this project.
In addition to designing and leading
longer-term support and programs,
UWPV remains committed to crisis in-
tervention programs that provide emer-
gency assistance and meet basic human
needs. UWPV administers the Federal
Emergency Management Agencys
Emergency Food and Shelter Program
through a committee that serves as the
local board for the region, which in-
cludes Hampden County and several
outlying towns. In 2009, the UWPV dis-
tributed more than $500,000 to local
agencies for food plus other investments
as part of the program. UWPV is also ac-
tively supporting a program to prevent
family homelessness and assist home-
less families with obtaining new hous-
ing.
mada Neal, this years Employee
A
of the Year at WORK Inc., has
the dedication, versatility and
drive that exemplifies the true spirit of a
human service professional. Neal is a
vocational case manager for the agencys
deaf services department. Fluent in
American Sign Language and sensitive
to the complex cultural dynamic of the
deaf and hard-of-hearing communities,
she works hard to move the individuals
she serves to self-sufficiency and inde-
pendence.
Neals vast experience across the
agency has given her a broad view of
WORK Inc.s mission. She began work-
ing for the agency over a decade ago and
has worked with developmentally dis-
abled consumers in the organizations
work centers, has been a vocational
counselor and career development spe-
cialist, and has worked in the day habil-
itation program as a community training
specialist.
Neal now works within two pro-
grams, where she continues to use her
skills to serve clients, staff and the com-
munity. Neals communication skills
have been instrumental in diagnosing
medical issues among deaf day-hab
clients and making sure the affected in-
dividuals receive proper care. On many
occasions shes gone above and beyond
her regular responsibilities, acting as an
interpreter for EMS personnel, hospital
staff and the individuals family when
medical emergencies arise. Further, she
accompanies clients to the hospital, eas-
ing their fears and providing a friendly
face in a confusing environment. Sadly,
ASL interpreters are almost always in
short supply, and Neal often fills that
critical gap.
In addition to working in the day-hab
program, Neal serves as a case manager
APRIL 2010 THE PROVIDER PAGE 3
Executive
Director
ora D. Robinson has been-
D
the president and chief ex-
ecutive officer of the United
Way of Pioneer Valley since Octo-
ber of 2009. A resident of Spring-
field, Robinson
brings a combi-
nation of leader-
ship and strategic
operational expe-
rience to United
Way.
Robinson is
building a new
business frame-
work for the UWPV; that frame-
work will address in an
intentional, deliberate, strategic
manner the underlying causes
of the financial hardships facing
today's families.
Before joining United Way,
Robinson spent more than 25
years in human services adminis-
tration, including 18 years as pres-
ident and chief executive officer of
Martin Luther King Jr. Family
Services Inc., in Springfield. She
had previously served as director of
Children and Family Services at
the Center for Human Develop-
ment, and director of the Foster
Grandparent Program at the Urban
League of Springfield.
Robinson holds a bachelors de-
gree from Cornell University, and a
masters degree in social work ad-
ministration from the University of
Connecticut. In November 2009
she was appointed by Governor
Patrick to the board of Springfield
Technical Community College.
Robinson is an adjunct profes-
sor at Springfield College School of
Human Services and Department
of Social Work and Smith College
School of Social Work.
Amanda Neal was selected as WORK
Inc.s Employee of the Year.
in the deaf services program, where she
is instrumental in setting up cross-
training for WORK Inc. staff on the spe-
cific issues of the deaf community. Deaf
Services Program Director Margaret
Dinon says that Neals ability to recog-
nize and communicate with individuals
with limited communication skills has
many times been the catalyst that has
gotten individuals the services they
needed, be they medical, financial, resi-
dential or social.
Finally, Neal is a first-rate champion
of WORK Inc.s mission. Shes the first
to engage the community in fundraising
efforts and is a significant driver of both
the silent auction and raffle ticket sales
for the agencys annual awards night. A
lifelong resident of Dorchester (where
WORK Inc. is now located), she has been
at the forefront of WORK, Incs integra-
tion into its new community.
 EDITORIAL
Michael Weekes
President / Publisher
Heres to our health!
fter over a year of intense
A national debate and extraor-
dinary political maneuver-
ing, President Barack Obama
wrestled victory from the jaws of
defeat with the passage of the Pa-
tient Protection and Affordable
Care Act also known as national
health care reform. Less than a
week before the historic vote on
Sunday, March 21, the bill didnt
have enough support to pass.
However, the president, deter-
mined to succeed on his number
one domestic priority, in partner-
ship with House Speaker Nancy
Pelosi negotiated the path to vic-
tory. This nation has taken a huge
step forward by closing the gaps in
health care access and affordabil-
ity. The new law has finally
brought our health care system
into the 21st century; as the New
York Times recently noted, the
United States is the only ad-
vanced industrial nation that does
not providehealth coverage for
virtually all of its citizens.
The issue of national health in-
surance has been on the political
stage for nearly a century. Virtu-
ally every president since 1912, in-
cluding Theodore Roosevelt,
Franklin Roosevelt, Harry Truman,
John Kennedy, Richard Nixon, Bill
Clinton and George W. Bush, has
signed major legislative acts to in-
crease access and services to chil-
dren, the elderly or other special
populations. Health care has re-
mained an issue of significant do-
mestic policy concern regardless
of the party in power.
However, the monumental ac-
tion taken by Obama is considered
by the Boston Globe to be the
largest expansion in four decades.
It is a massive piece of legislation
over 2,409 pages and has
won the support of many nonprofit
organizations, including the
Providers Council, that are com-
mitted to caring for our nations
least advantaged.
The Council understands the
significance of increasing coverage
to nearly 32 million Americans
over the next decade. We support
measures to prohibit insurance
companies from denying access to
those with pre-existing conditions,
and steps to eliminate the donut
hole for Medicare prescriptions, as
well as provisions that allow chil-
dren to remain in family plans up
to age 26. The Congressional
Budget Office estimates that these
and other provisions will cost
nearly $1 trillion. However, it also
estimates that the cost will be off-
PAGE 4 THE PROVIDER APRIL 2010
set by nearly $500 billion in
Medicare cuts, new taxes and fees
all resulting in a reduction of
$138 billion in the overall national
deficit. Its a win-win more ben-
efits, better access and deficit re-
duction, if all goes as planned.
We are also heartened that
nonprofits with fewer than 50 em-
ployees have been recognized in
this bill. In addition to avoiding
enrollment penalties, the law
means that some small nonprofits
may qualify for a credit to apply
An important reminder on the census
against certain payroll taxes. It is a Dear Members, sistance Centers and 800 numbers in
provision that recognizes the seven languages. And of course, you
unique challenges of small non- At this point the Census has can email census@providers.org. We
profits. (The Providers Council, in reached a high water mark for activity. hope that all of your residential facili-
support of the National Council of By now, all the forms you need should ties (Group Quarters) have been
have reached you; ideally, you have al-
Nonprofits efforts, advocated reached. If not, again, please email the
ready sent them back in the mail. If Council and we will try to help.
strongly for that provision.) you have not returned your forms, a Our thanks go to all of you who
The new law will benefit most census worker (enumerator) will come have worked hard to be sure the people
people in Massachusetts as well. to your house to get a complete count. we serve are counted.
While the Commonwealth already Mailing the census form back is recom-
has the highest percentage of in- mended. Sincerely,
sured residents in the nation If you have questions, we continue
thanks to the states landmark to encourage you to go to www.non- Michael Ripple
health insurance law of 2006, profitscount.org where there is a link Directors of Operations
on the home page to Questionnaire As- Providers Council
there is still a need to integrate our
law with the new federal legisla-
tion. However, there are already a Do you have story ideas for The Provider or
few clear benefits. First, we can ex- would you like to write a Letter to the Editor?
pect to receive over $2.2 billion in
federal aid over the next decade. Contact The Provider Editor Caitlin Gallagher at
Second, more than 75,000 moder- 617-428-3637 or e-mail her at cgallagher@providers.org.
ate-income families (those with in-
comes of up to $88,200 for a
family of four) could be eligible for PR VIDERS COUNCIL
a subsidy to assist with their pre- 250 Summer Street Suite 237 Boston, MA 02210
miums. Its a good deal. Telephone: 617.428.3637 Fax: 617.428.1533
Understandably a bill of this
magnitude is far from perfect.
Email: info@providers.org Online at http://www.providers.org
While it does not have the public 2010 Officers Staff
option that was championed by Chair President and Publisher
President Obama during his elec- Randal Rucker Michael Weekes
tion campaign, and it does not cap Chair-Elect Director of Operations/Cartoonist
premium increases, we should as- Sheri McCann Michael Ripple
sume there will be further tweaks Director of Strategic Development
Vice Chair
to health insurance in the near fu- Andy Pond Carly Burton
ture. Without further congressional
Treasurer Communications and Development Manager
action affordability may well re- Serena Powell William Yelenak
main a central issue. But, despite
Fiscal Coordinator
the overheated rhetoric from the Assistant Treasurer Tracy Jordan
bills detractors on the far right Sue Stubbs
Membership Development Associate
claiming socialism and unreason- Clerk Kevin Gilnack
able taxation the law may finally William Taylor Rachel Lurie
be the beginning of the end of this Sara Morrison Neil
Assistant Clerk
centurys most debated domestic Dora Robinson Administrative Assistant
issue. While speaking to an exu- Kati Petrikonis
berant crowd, Obama said, We Past Chair Provider Editor
John Larivee
proved that we are still a people Caitlin Gallagher
capable of doing big things. Our Chair Emeritus Convention Planner
late Senator Ted Kennedy, who Gerry Wright Jill Moran
made national health insurance
reform his lifes calling, would
agree. Heres to you, Mr. President.
Heres to our health!
 VIEWPOINTS FROM ACROSS THE STATE
New insurance buying law proposed Men and boys faithfully take
by Jon Hurst
here is a problem on Main Streets
T across this Commonwealth that is
bordering on catastrophic.
Health insurance premiums for Massa-
chusetts small businesses already
the highest in the world are increas-
ing between 20 and 40 percent this
year. Action by Beacon Hill is long
overdue and failure to act now will re-
sult in jobs being lost, and businesses
dropping coverage for their employees
or simply closing their doors altogether.
In the 1990s, the State Legislature
repealed a law that had permitted small
employers to group together to pur-
chase health insurance. The highly
discriminatory change in the law was a
gift to the health insurance industry,
because it took away the ability of small
employers to join together to negotiate
with insurers for the types of group
purchasing discounts that larger busi-
nesses and government can access.
If you own a small business in Mas-
sachusetts, you are paying more money
for less coverage. Many small busi-
nesses are paying as much as $26,000
for one family policy thats $10,000
to $12,000 more for the same policy (or
a less generous policy) than the gov-
ernment or a large employer pays.
The Retailers Association of Massa-
chusetts just completed a survey of its
3,100 small businesses and found that
members have experienced rate in-
creases of 15 percent per year for each
of the past five years; that is double the
published state average over that same
period. Worst of all, the largest of the
increases over the last five years are oc-
curring right now in 2010, with an av-
erage of 22 percent in premium
escalations and that is with decreas-
ing coverage levels.
Overall, the five-year cumulative in-
crease for small businesses in our
membership has been a whopping 73
percent and that has been for signif-
icantly less coverage. To keep costs
down, small businesses are being
forced into high-deductible plans,
which may be more profitable for big in-
surers, but not the coverage that em-
ployees of small businesses would
prefer. Add to the massive premium in-
creases the effects of the soft economy,
pessimistic consumers, the high cost of
doing business in Massachusetts, and
competitive barriers for local employ-
ers, and it is easy to see why many
small businesses today are struggling
to survive this downturn. It is also easy
to understand why so many small busi-
ness owners and their employees are
growing increasingly frustrated with the
lack of action to address this issue on
Beacon Hill.
The good news is that legislation to
fix this problem was recently moved fa-
vorably out of the Joint Committee on
Financial Services. H.3452 and S.446,
as amended, continue to gain support.
These bills will give equal rights to
small purchasers including nonprof-
its allowing them to negotiate, group
buy, and institute wellness programs
that will result in savings for their em-
ployees. In short, the bills will return
real competition to the marketplace and
force insurers to stop discriminatory
cost-shifting to the small employer. We
are pleased that the Providers Council,
along with a coalition of small business
associations, is also working for the
passage of this important legislation.
It is frustrating that many legisla-
tors on Beacon Hill view the ability of
the states cities and towns to access
group buying of health insurance
through the Group Insurance Commis-
sion as fine and dandy, but the same
opportunity is not afforded to the back-
bone of our economy: small businesses.
Massachusetts has unfinished busi-
ness when it comes to health care re-
form the state must make it work for
small businesses and their employees
and families. Small businesses started
out with higher premiums than their
big competition before the passage of
reform, and the price disparity is only
getting bigger with each passing year.
This is not how it was supposed to be.
The shocking reality for small busi-
nesses and their employees in Massa-
chusetts is that there exists neither real
competition nor real regulation for their
health insurance premiums. In any
marketplace you must have either com-
petition or regulation, or some group of
consumers will be injured. In this case
the injured party hasnt been big busi-
ness and it hasnt been government. It
has been small businesses and their
employees.
The time for discussions, studies
and hearings has passed. We need real
solutions and an end to discrimination
against small businesses in 2010.
Jon Hurst is the president of the Retail-
ers Association of Massachusetts. Visit
http://providers.org/sbhi to download
the Providers Councils testimony on
H.3452.
the White Ribbon Day pledge
by Mary Lauby
eople often ask me how, in this
P line of work, I remain an optimist
when the horrifying, disturbing
and heartbreaking reports of sexual
abuse, rape, stalking and domestic vio-
lence bombard us daily. For almost 30
years, I have found hope in the bravery
and resilience of survivors and the com-
passion and dedication of their advo-
cates and allies. But occasionally, even
I need a boost of optimism.
On March 2, I got a tremendous jolt
of hope as 400 men and boys from Mas-
sachusetts gathered at the State House.
They came from urban, rural and sub-
urban communities, from business,
healthcare, and social services, from
government, congregations, and high
schools and colleges in celebration of
Jane Doe Inc.s 3rd Annual White Rib-
bon Day campaign. They came together
to reaffirm their commitment to making
a difference in the lives of women and
girls.
Beyond its value as an organizing
and community collaboration vehicle,
White Ribbon Day (WRD) has also cre-
ated an opportunity to deepen our un-
derstanding of violence against women
as a social justice and human rights
issue. Informed by the Universal Decla-
ration of Human Rights, WRD speaks to
how violence against women creates ob-
stacles to efforts for peace and gender
equality in the United States and
around the world.
By demonstrating that violence
must be eliminated as a value of
strength among men, boys also learn
that domestic violence and sexual as-
sault make us all weaker. By celebrat-
ing positive masculinity, this campaign
sends a clear message that men and
boys can be soft and strong and
thoughtful and brave and sensitive and
artful and athletic and smart. Strength
means valuing all of these characteris-
tics and challenging the rigid gender
roles that get in the way.
When most people think of sexual
assault and domestic violence pro-
grams, this is not what they expect us
to be talking about or working on. But
if we are to be successful at supporting
survivors and achieving our vision of a
world without violence, we must engage
in prevention, and we must include men
and boys working with men and boys.
We have our work cut out for us.
When one-fifth of all female college stu-
dents experience sexual violence, we
cannot wait another day for campus of-
ficials to adopt policies and protocols
that both protect victims of sexual vio-
lence and hold perpetrators account-
able. With the number of domestic vio-
lence homicides since 2003 surpassing
200 in Massachusetts, we cannot ignore
the fact that the vast majority of victims
are women killed by men and that
most male victims were killed by other
men because those male victims were
friends or family members of a battered
woman. When we hear reports of a sen-
ior law enforcement official in Puerto
Rico, in response to the horrific murder
of a 19-year-old, unwittingly suggest
that such brutality is to be expected be-
cause the teen did not hide his sexual-
ity, and when a noted string of murders
of gay men is categorized as honor
killings by government officials and
family members in Iraq, we must speak
out against the devaluing of classes of
people who have been harmed specifi-
cally because of their sexual orientation
and gender identity. We must name the
way that violence is justified as a strat-
egy to maintain the dominant culture,
and the way it punishes people who do
not conform.
One of the speakers at WRD, Gun-
ner Scott, executive director of the Mas-
sachusetts Transgender Political
Coalition, summed it up when he said,
Often to express masculinity in this
culture and in this society means to be
dominant over women, to demean fem-
ininity. That was not the kind of man I
wanted to be. But where were my role
models of what it means to be mascu-
line and value femininity? To use com-
passion to show strength not violence
or force? How does violence against
transgender people relate to violence
against women? Our struggles and
the solutions are united.
Many of the speakers at WRD un-
derscored this message. Massachusetts
Department of Children & Families
Commissioner Angelo McClain drew the
connections between racism, sexism
and homophobia. McClain stated,
Today and going forward, we are prom-
ising not to condone violence against
women. If we are serious about our
pledge, we as men of color particu-
larly will need to consider the ways
that violence against women and homo-
phobia are connected and break the si-
lence around those issues as well.
Inspired by the creative, varied and
critical ways that men are making com-
munities and relationships safer, we all
left the State House that day with our
optimism renewed.
Mary Lauby is the executive director of
Jane Doe Inc.

Trust: Social workers part of critical events shaping quality of American life
by Carol Trust
Social workers are every-
where. Some work in clinics,
hospitals, prisons, the educa-
tion system, private practice
and research, while others
work as elected or appointed
officials, in government, or as
heads of nonprofit organiza-
tions that are creating positive
and sustainable change in
communities. Social workers
operate from values that rec-
ognize that each person is rel-
evant to the larger society and
that, when necessary, society
should help each person
achieve his or her fullest po-
tential.
People choose careers in
the social work profession be-
cause they believe they can
make a significant impact in
the lives of others through in-
dividual and group assistance.
And they also recognize that
effective social work practice
with individuals, families and
communities is affected by in-
stitutions, customs and laws
that can either limit or support
success. The role of legislation
and advocacy in the profession
of social work is the inspira-
tion for the annual Legislative
Education and Advocacy Day
(LEAD) at the State House,
sponsored by the Massachu-
setts chapter of the National
Association of Social Workers.
This years event took place
on the last day of March,
which is social work month.
The theme of LEAD 2010 was
Social Workers Inspire Com-
munity Action. To highlight
this theme, LEAD hosted a
panel of social workers who
are applying their skills in dif-
ferent ways to create effective,
broad public policy. The panel
included: State Representative
Jim ODay (D-Worcester), a so-
cial worker who previously
worked for the Department of
Social Services; Toby Fisher,
LICSW, the advocacy director
for the National Alliance for
the Mentally Ill; Reva Stein,
MSW, the executive director of
the Clubhouse Coalition; and
Ed Marakovitz, a professor of
Social Work at Boston College
and Salem State College, and
a community activist in
Somerville.
The event was a chance for
social work students and pro-
fessionals to attend workshops
focusing on various aspects of
social work: children and fam-
ilies; health care; mental
health and substance abuse;
criminal justice; housing and
homelessness; immigration;
and elder issues. The annual
event serves another impor-
tant function that is critical to
the work of social workers it
offers the opportunity to meet
with state legislators regarding
policy and future legislation
affecting impacted popula-
tions. It is a reminder both
to participants and to our
states legislators that social
workers are not only advocates
for individuals and families,
but for larger social change as
well.
Social work is rooted in a
commitment to fairness. Its
practitioners are dedicated to
helping others succeed by re-
moving personal and public
barriers to success. These val-
ues are coupled with tangible
social science skills so so-
cial workers not only help in-
dividuals and families live
more fulfilling lives; they have
been an important part of
building essential safety net
programs such as unemploy-
ment insurance, health insur-
ance, income assistance and
child protection services. They
have also been a critical part of
the human and civil rights
movements in the United
States.
Social workers are part of
the critical events that shape
the quality of American life
for individuals, for families,
and for communities as a
whole. We are on the frontlines
developing, advocating and
delivering social programs that
are responsive to issues like
homelessness, poverty, family
break-up, mental illness, dis-
ability, alcohol and substance
abuse, domestic violence and
many others. Social workers
help people live more reward-
ing lives; it is a profession
grounded in hope and practi-
cal problem-solving expertise.
Carol Trust is the executive di-
rector of the National Associa-
tion of Social Workers
Massachusetts Chapter.

APRIL 2010 THE PROVIDER PAGE 5


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PAGE 6 THE PROVIDER APRIL 2010
A VIEW FROM THE HILL
A commentary from a
legislator on human services
State must recognize value of human services
by Rep. Michael J. Rodrigues
ith discussions around the FY
W 2011 budget underway, I wel-
come this opportunity to pro-
vide some perspective on the
challenges facing the Commonwealth
particularly when it comes to re-
cruiting and retaining a strong human
services workforce during these tough
economic times.
It wasnt too long ago that the Com-
monwealths fiscal picture was as clear
as a blue sky on a New England au-
tumn day. A period of economic pros-
perity graced our state, and as a
result, modest revenue growth and
record budget surpluses became the
norm, triggering a series of tax cuts in
the late 1990s. While cutting taxes
seemed to make sense at the time, this
decision reduced revenues by more
than $2 billion per year from 1998 to
2008, according the Massachusetts
Budget and Policy Center.
Today, we have a very different
view; rising unemployment, declining
tax revenues and a deficit of $3 billion
have created a very difficult scenario.
The state has responded by calling for
all branches of government to share
the burden by consolidating accounts
and curbing spending. In an effort to
close the current gap and balance the
budget, Beacon Hill has made some
difficult and unpopular choices.
In fact, Governor Patrick has al-
ready called for a $35.4 million cut to
human service accounts in his FY
2011 budget, which will impact serv-
ices for children and families, services
to adults with developmental disabili-
ties, and elder home care services.
Funding for these services has been
gutted over the past few years. Un-
doubtedly, these cuts have caused the
human services community to shoul-
der an unequal and unfair burden
HMEA Redemption Center provides jobs
by Kevin Salera & Michael
Moloney
MEA is a Franklin-based organ-
ization that supports Massachu-
setts children and adults with
developmental disabilities and their
families. In 2002, the HMEA Redemp-
tion Center opened its doors with the
express purpose
of providing jobs
within a real
working envi-
ronment for in-
dividuals with
disabilities.
This initiative
grew out of the
desire of a Employees of the center learn skills
group of clients who wanted to operate
their own business. They formed an
advisory group and researched many
business concepts but ultimately chose
a redemption center because of the so-
cial nature of the business model and
the ease of market entry. An existing re-
demption center served as a mentor
business while the HMEA Redemption
Center got underway.
From modest beginnings in the cor-
ner of HMEAs existing employment
program office, the Redemption Center
now occupies over 4,000 square feet of
space and redeems more than 4 million
bottles and cans each year. The busi-
nesss third expansion is already com-
plete and plans are in place for a grand
re-opening and ribbon-cutting cere-
mony in the newly renovated facility
this April.
The surrounding community sup-
ports and values the businesss com-
mitment to jobs, community
engagement, and environmentally con-
scious practices. The Center is viewed
as a community resource and receives
high marks from its customer base.
The relationship between the Redemp-
tion Center and its customers has
helped to strengthen HMEAs larger
networks of employment programs,
outreach, and job development oppor-
tunities.
Open Monday through Saturday,
once again.
As we face further disruption to
human service programs and services,
it is imperative that we recognize not
only the importance of funding serv-
ices themselves, but also of supporting
those who provide
those services.
Our states most
vulnerable resi-
dents need a
strong human
service workforce.
Supporting a
strong human
service workforce
includes in the
short-term rein-
stating funding for Rep. Michael J.
the salary reserve
for workers mak-
Rodrigues
ing $40,000 or less per year. Going
forward, we should be prudent in how
we address the FY 2011 budget, but
we should not ignore a glaring fact:
Chapter 257, the 2008 law calling for,
among other reforms, fair and ade-
quate program rates that would sup-
port human service workers, still
hasnt been fully implemented. Until
this is achieved, the salary reserve is a
necessary stop-gap.
I realize the difficulties facing the
human service provider community
during these tough economic times.
For all of the hard, important work you
do, you do not get nearly enough
credit. It is time to recognize the im-
portant work of human service profes-
sionals by providing sufficient funding
for both human service programs and
the professionals who make them work
every day.
Rep. Michael J. Rodrigues represents
the Eighth Bristol District and is the
vice-chair of the Joint Committee on
Public Service.
the HMEA Redemption Center employs
ten people daily. The Center accepts all
Massachusetts-redeemable bottles and
cans. The business pays out five cents
to customers and in turn collects seven
and a half cents from distributors for
each container. With donated re-
deemables, there are no payouts and
the Center profits on the full seven and
a half cents. Current annual revenue is
$220,000 with a 30% gross profit mar-
gin. In addition to drop-offs at the Cen-
ter, HMEA workers place collection
receptacles in local businesses for
weekly pick-ups and assist other local
nonprofit organizations in hosting can
drives and other fundraising events.
and increase their confidence, which
helps them pursue other positions in
competitive employment; they are en-
gaged in the day-to-day management of
the redemption business including
community and business networking,
marketing, customer service, opera-
tions, and financial management.
Operating an environmentally
friendly business helps HMEA connect
with corporate partners, all of whom
have significant sustainability pro-
grams core to their CSR (corporate so-
cial responsibility) platforms. Walmart,
for example, provided $25,000 for en-
ergy conservation projects in HMEA
group homes. EMC, a major agency
supporter, has met with HMEA staff to
share best green practices. Waste
Management staff is analyzing work
flow and processes at our center and
will help us expand to recycling other
materials as we open two additional
centers over the course of the next two
years.
The Redemption Center is good for
HMEA and for our community and de-
livers on triple bottom line outcomes:
jobs for people with disabilities, profit,
and environmental impact.
Kevin Salera is director of employment
services and coordinator of the Emerg-
ing Leaders program and Michael
Moloney is president & CEO of HMEA.
BUDGET: People First! campaign, Providers Council,
members discuss budget concerns at public hearing
Continued from page 1
large percentage of any salary
adjustments will be spent in
the 351 cities and towns where
our programs exist and our
workers live. The money they
make comes back to the (local)
economy."
Theresa Gately, whose chil-
dren receive services from Vin-
fen in Cambridge, also testified
at the meeting. She later told
The Provider: "The powers that
be should understand that
when they cut funding for serv-
ices for people with disabilities,
it does not make my children
any less disabled, or any less
in need of services."
The March 9 announce-
ment of possible cuts to Chap-
ter 70 represents a broadened
approach to addressing the
budget crisis. Throughout the
course of the fiscal crisis, the
Providers Council and its part-
ners have consistently asked
that all areas of the state
budget be asked to share the
burden of cuts, says Weekes.
We understand that cuts are
inevitable in this economy
but human services have al-
ready suffered dispropor-
tionately, and we appreciate
the Houses decision to con-
sider other ways to fill the gap,
and to spread the pain across
the budget.
The FY 11 budget will go
through several iterations be-
fore the governor approves the
final version on or about July
1. The budget will not only de-
termine funding for programs
and services over the following
12 months it will become the
foundation on which subse-
quent fiscal years budgets are
built. Some groups warn that
the FY 11 budget does not ad-
dress the underlying structural
problems with the states fi-
nances, which could have seri-
ous repercussions in FY 12
and beyond.
According to a March 1 bul-
letin from the Massachusetts
Taxpayers Foundation, the
governors use of $2.1 billion in
one-time funds in FY 2011
opens up a huge budgetary
hole for 2012 when there will
be virtually no reserves to
count on and with no possibil-
ity that the economic recovery
will produce sufficient rev-
enues to close the 2012 struc-
tural gap. In addition,
according to the bulletin, if the
November ballot question that
proposes to reduce the state's
sales tax from 6.25 to 3 per-
cent is approved, the state will
face a $5 billion structural gap
in fiscal 2012, as well as an im-
mediate $1 billion revenue
shortfall in fiscal 2011. The
Providers Council opposes this
ballot question, primarily be-
cause the organization consid-
ers it a reckless idea, with the
potential for catastrophic ef-
fects on human services fund-
ing, says Weekes.
The House Ways and
Means Committee will release
its version of the budget on
April 14, and proposed amend-
ments are due by April 16. De-
bate on the budget begins on
April 26.
ENTERPRISE: First event a success
Continued from page 1
spring.
Jerr Boschee, an SEA co-
founder and the national orga-
nizations interim executive
director, spoke to the group
about the history of the Social
Enterprise Alliance, and how
far it has come in recent years.
Attendees also heard from
Herman Dutch Leonard, a
professor at the Harvard Busi-
ness School and chair of the
schools Social Enterprise Ini-
tiative, about the different
working definitions of social
enterprise; he suggested that
rather than operating under
the strictest definition of social
enterprise programs that
are fully funded through mar-
ket-based transactions or-
ganizations should allow
themselves a little bit more
creativity in how you define
and how you develop and or-
ganize the enterprises that are
going to advance social mis-
sions.
Haley House Bakery and
Cafe, Project Place and More
than Words Bookstore Cafe
three local social enterprises
provided food and drink for
the event, as other speakers,
including Providers' Council
President & CEO and SEA
Board Member Michael
Weekes, discussed the need to
be creatively disruptive while
working toward real social
change.
The second half of the
evening featured two breakout
sessions; the first divided par-
ticipants into stakeholder
groups, the second was organ-
ized around key topics. De-
spite the late hour the event
was held from 6:30 p.m. to 9
p.m. the room was full until
the very end.
The fact that so many peo-
ple stayed at the event until
the end speaks to how excited
we all are to have a Massachu-
setts chapter of the SEA, said
Providers Council Director of
Strategic Development Carly
Burton. Burton said that
drumming up support of so-
cial enterprise from funders,
policymakers, for-profits, and
the general public emerged as
a common theme throughout
the evening.
For more information
about the Social Enterprise Al-
liance, or the upcoming event
in the Springfield area, you
can e-mail Carly Burton at
cburton@providers.org.

MYTURN: eAcademy
partnership working
well for MYTURN
Continued from page 1
TURNs vice president of programs. We
started offering the credentialing pro-
gram to our participants because its an
industry-recognized certification. And
because human service professionals
are in great demand in the Brockton
area, the credentialing program gives
our clients some very marketable
skills. MYTURN also offers the creden-
tialing program to Fitchburg High
School students at risk of dropping out;
in conjunction with traditional tutoring,
remediation, and job readiness train-
ing, students take the eAcademy
classes after school. Theres a real
need for this kind of program and a real
interest in it, says Conlon.
The Human Services Credentialing
Program is designed to develop and im-
plement standards and competencies
for direct support and direct service
professionals within the field of human
services. Each credential consists of 11
courses and an online exam.
For more information on Providers
eAcademy, contact Rachel Lurie at
rlurie@providers.org.

Please renew your

Council membership!
Your membership renewal will
allow the Council to continue
to advocate on your behalf,
provide you with
breaking news, information
and The Provider, and
continue to offer exciting
programs and trainings.
To renew your membership,
you can visit us online at
providers.org/renew and
if you have any other questions,
contact Kevin B. Gilnack at 617-
428-3637 x124 or email him at
kgilnack@providers.org.

APRIL 2010 THE PROVIDER PAGE 7

 CALENDAR OF E V E N T S A P R I L - M AY 2 0 1 0
DATE: Wednesday, April 7
What: The Power of Branding Seminar
Where: Crowne Plaza Hotel, Natick
The Providers Council is taking a leadership role in the national media When: 12 p.m. 2:15 p.m.
campaign for the 2010 Census with Nonprofits Count (nonprofitscount.org). At DATE: Tuesday, April 20
stake is one of our congressional seats, as well as funding for our entire state. What: Training: Being Effective with Difficult People
We are encouraging you to get your board, staff and the people you serve Where: Pine Street Inn, Boston
behind this effort. Our members should have received a Census 2010 poster, When: 9:30 a.m. 12:30 p.m.
and April 1 is Census Day! DATE: Wednesday, April 21
What: Webinar: The Basics of Online Fundraising for
Please alert your community about the census. Through staff meetings, Nonprofits
Where: On your computer and phone
newsletters and agency gatherings, please get the word out and make copies When: 10:30 a.m. 12 p.m.
available to be sure everyone realizes how easy and fast the form is to
complete. DATE: Tuesday, May 4
What: Training: FMLA, ADA, Workers Comp
Where: Plymouth Church, Framingham
Questions? E-mail Michael Ripple at mripple@providers.org or call him at 617- When: 9:30 a.m. 12:30 p.m.
428-3637. Please help Massachusetts communities remain strong by
participating fully in the 2010 Census. Thank you! DATE: Tuesday, May 11
What: Webinar: Moving Beyond Cultural Competency 101
Where: On your computer and phone
When: 10:30 a.m. 12 p.m.
Visit the Providers DATE: Wednesday, May 12
Council website and: What: Human Resources Roundtable
Post a job on Jobs with Heart Topic: Mentoring Programs
Register and pay for events and Where: TBD
trainings online When: 12:30 p.m. 2:30 p.m.
Find out more about our latest
public policy & advocacy efforts Pre-registration for all of these events is required unless otherwise
Explore the Members Only noted. Online registration is available for most events.
No login or password is required. Simply visit
section and the info just for you!
http://www.providers.org and look on
Visit www.providers.org today! the pages left-hand side for the event you wish to attend.
Questions? Need a log-in for the website?
Call Bill Yelenak at 617-428-3637 x122. Questions? Email Sara Morrison Neil at smorrison@providers.org or
Carly Burton at cburton@providers.org.

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PAGE 8 THE PROVIDER APRIL 2010