Daftar Alamat dan Telepon Kantor Maskapai Penerbangan Nasional

Garuda Indonesia Airlines

34A, Mongonsidi Street, Medan City
Phone: (62-61) 4556777, Fax: (62-61) 4557747
Call Centre: 08071807807
Website: www.garuda-indonesia.com
Mandala Airlines
37E, Brigjen Katamso Street, Medan City
Phone: (62-61) 4579100
Website: www.mandalaair.com
Merpati Nusantara Airlines
92A, Brigjen Katamso Street, Medan City
Phone: (62-61) 7366888

Lion Airlines
18, Sisingamangaraja Street, Medan City
Phone: (62-61) 7351168
Website: www.lionair.com
Batavia Airlines
234ST, S Parman Street, Medan City
Phone: (62-61) 4537620
Sriwijaya Airlines
29H, Brigjen Katamso Street, Medan City
Phone: (62-61) 4552111

Riau Airlines
99S, Polonia Airport, Medan City
Phone: (62-61) 4148325, Fax: (62-61) 4148325
SMAC (Sabang Merauke Raya Air Charter)
59, Imam Bonjol Street, Medan City
Air Asia
18, Sisingamangaraja Street, Medan City
Phone: (62-61) 7331988
Call Centre: 50505088
Website: www.airasia.com
Malaysia Airlines
17, Imam Bonjol Street, Medan City
Phone: (62-61) 4519333, (62-61) 4517992, (62-61) 4514300
SilkAir
14, Jend Sudirman Street (Polonia Hotel), Medan City
Phone: (62-61) 4537744
Website: www.silkair.com

DAFTAR ALAMAT DAN TELEPON KANTOR MASKAPAI PENERBANGAN INTERNASIONAL

Air France
+62 (0) 21 2927 2222 (Customer Care option)
Opening hours: Monday to Friday from 8.30 AM 10.00 AM and from 12.00 PM 1.30 PM
Summitmas 11, 17th Floor
Jalan Jenderal Sudirman Kav 61-62, Jakarta 12190, Indonesia

Air India
GSA Pt. Bumi Dirganusa International, Jakarta
Ph: +62 21 6321107
Fax: +62 21 6333663
British Airways
Tel: +62 21 8378 0720 (09:00 17:00 Monday Friday)
Permata Kuningan 6th floor
Jl. Kuningan Mulia Kav 9C, Guntur Setiabudi, Jakarta 12980
Cathay Pacific
Tel: 62 (21) 515 1747
ursa Efek Indonesia Tower 1 Lt. 18 (Jl. Jend Sudirman Kav 52-53)
Jakarta Selatan, Indonesia 12190
China Airlines
Jakarta Office
The East Tower 35th Fl Unit 03, Jl.Lingkar Mega Kuningan Kav E3.2 No.1,
Jakarta 12950, Indonesia
Telephone: +62-21-57938578, +62-21-57938579, +62-21-57938580
Fax: +62-21 57938581, +62-21 57938582
Business hours Monday Friday: 08:30-12:00 / 13:00-17:00
Saturday: 09:00-12:00 ONLY
Closed for Sunday & Public Holidays
Emirates Airlines
One Pacific Place Building, 10th Floor
Jl.Jend. Sudirman. Kav. 52-53
Sudirman Central Business District (SCBD), Jakarta 12190

Telephone +62 21 2934 5555

Working hours: Mon to Fri, 08:30 to 17:00
Sat, Sun & public holidays, Closed
Japan Airlines
Wisma Keiai 2nd Floor, JL., Jenderal Sudirman, Kav. 3-4, Jakarta, 10220 INDONESIA
Office Hours: 8:30-16:30/Mo.-Fr. ex.Sa.Su.Hol. (Ticketing)
Japanese Language:
001-803-81-0308 (Indosat)
007-803-81-1-0002 (Telcomsel)
English/Chinese Language: (021)5591-3388
Indonesia Language: <62>(021)572-3233
(Office hours: 8:30-17:00/Mo.-Fr. ex. Sa.Su.Hol.)
Korean Air
Korean Air Office Jakarta:
Address : Mayapada Tower 9yh Floor Jl. Jend. Sudirman Kav. 28 Jakarta 12910 Indonesia
Passenger Reservation, Phone: (021) 521-2180 Fax. : (021) 521-2184
Soekarno Hatta International Airport
Passenger Traffic, Phone : (021) 550-2389/94, Fax. : (021) 550-2388
Cargo, Phone : (021) 550-3064/65/66, Fax. : (021) 550-3067
KLM Royal Dutch Airlines
Jl Jenderal Sudirman Kav 61-62 Summitmas II, 17th floor Jakarta 12190 Indonesia.
Nomor Telepon: +62 (0) 21 2927 2222 (Service Center & Reservation)
(00)800 556 22737 (KLM Care) +62 (0) 21 2927 9000 (Ticket Office)
Opening hours 08:30 17:00 (Mon-Fri).
Kuwait Airways

Room DOD 37, First Floor Terminal 2D Soekarno Hatta Airport

Airport Phone

(62-21)5507021 (62-21), Fax:5501040

Sales Address: Plaza Sudirman, Marein Tower 22nd Floor Zone B

Jl.Jend.Sudirman kav. 76 78, Jakarta 12910
Sales Phone: Phone No.: +62 21 5793 9966, Fax No. : +62 21 5793 9933
Cargo Address: Room 006, First Floor Cargo Building 501 Soekarno Hatta Airport
Cargo Phone: (62-21)5506069 (62-21)5500134(Fax)
Email: jktrmku@kuwaitairways.com
Luftansha Airlines
Reservation, Phone: 001 803 852 6562, Fax: +62 21 2966 1609
Alamat: Soekarno Hatta International Airport Cengkareng Passenger Terminal Bldg, Terminal D 1st Floor
Number DOD 58.
Nomor Telepon: +62 21 5507126, 5507127.
No Fax: +62 21 5501495
Malaysian Airlines
World Trade Centre 14th Floor,
Jalan Jend. Sudirman Kav. 29-31 Jakarta 12920 Indonesia.
Nomor telepon: +62 21 5229 705.
No Fax +62 21 5229 815.
Reservations: +62 21 5229 690/9 682.
Sales +62 21 5229 701/04.
Ticketing +62 21 5229 690/9 682.
Philippine Airlines
GSA Indonesia, Pt. Sheira Semesta Cemerlang
33rd Floor, Menara Kuningan Suite, 3301 JL. HR. Rasuna Said Blok X 7 Kav.5
Jakarta Selatan 12940

Tel (6221) 3001 5758

Fax : (6221) 3001 5799
e-mail : jakarta@philippineairlines-id.com
Jakarta Airport Ticket Office
Soekarno-Hatta International Airport, 2D/DOD 41 Cengkareng, Indonesia, Cengkareng
Tel(6221) 550-0963
Fax : (6221) 550-0962
Jakarta Cargo Office
Soekarno-Hatta International Airport, 2D/DOD 41 Cengkareng, Indonesia, Cengkareng
Tel(6221) 550-0963 ; 550-0962
Office Hours:
Mondays/Tuesdays/Thursdays/Fridays: 08:00 16:00
Wednesdays/Saturdays: 08:00 16:00 and 19:00 02:00
Sundays: 19:00-02:00
Qantas
Prudential Tower, 19th Floor
JLN. Jendral Sudirman Kav.79
Open hours: 8.30am-5pm Mon to Fri +62 21 2555 6300
Toll free number (after hours/public holidays)
001 803 61786
Royal Brunai Airlines
Royal Brunei Airlines, World Trade Center Building, 11th Floor,
Jl. Jenderal Sudirman, Kav29-31 Jakarta Selatan, Jakarta 12920, Indonesia
MON FRI 0830HRS 1630HRS
SAT 0830HRS 1230HRS

SUN & PH CLOSED

Tel. No. : (62) 21 5211784, (62) 21 5211842/43/45/46
Fax. No. : (62) 21 5211807
E-mail : jktrba@rba.com.bn
Saudi Arabian Airlines
Menara Imperium Ground FL Jalan HR. Rasuna Said, Jakarta Selatan 12940
Tel 835 6201
Menara Imperium 11th Fl Jl HR Rasuna Said Kav 1, Jakarta Selatan 12980
Tel: 021-8317380; 021-8356223
Menara Imperium, 11th Floor, Jl. HR. Rasuna Said Kav. 1-A, Kuningan, Jakarta Selatan 12980
Tel: (021) 8356201, (021) 8356206
Scandinavian Airlines
City office Jakarta
Address: c/o PT Scandi Wisata Wibawa
S. Widjojo 10th floor
Jalan Jenderal Sudirman
Jakarta 12190
Phone number (local): 021 252 4081
Phone number (when dialled from abroad): +62 21 252 4081
Fax number: +62 21 252 4091
Email address: sasjkt@scandiwisata.com
Opening hours: 08.00 12.00 h / 13.00 17.00 h
Sat Sun and public holidays closed
Singapore Airlines
8th Floor, Menara Kadin Indonesia, Jalan H.R. Rasuna Said Block X-5, kav 2 and 3

Jakarta 12950. Indonesia

Email: id_feedback@singaporeair.com.sg
Internet Helpline: 62 21 52997 888
Telephone Number: 62 21 52997 888
Fax: 62 21 5790 3886, 62 21 5790 3887
Operating Hours:
Monday Friday: 0815 1700
Saturday: 0900 1300
Sunday & Public holiday: Closed
Srilankan Airlines
Wisma Bank Dharmala, 16th Floor, Suite # 16-05,
Jl.Jendral Sudirman, Kav 28, Jakarta 12920
Tel: 62 21 521 2009
E-mail: sales@srilankan.co.id
Thai Airways
Wisma Nusantara, 26th floor
Jl. M.H Thamrin No.59, Central Jakarta 10350
Sales Department
Phone : +6221 390 3588 (Hunting)
Fax :+6221 390 4318
E-mail : sales@thaiairways.co.id
Ticketing & Reservation Department
Phone : +6221 390 3588 (Hunting)
Fax :+6221 390 4318
E-mail :

jkt.reservation@thaiairways.com
jkt.ticketing@thaiairways.com
Turkish Airlines
Prudential Tower, 19th floor Jl. Jend. Sudirman Kav.79 Jakarta 12910, Indonesia
Telefon

+62 21 5795 7666

Faks

+62 21 5795 7667

E-Mail: JAKARTA@THY.COM
Working Hours: Monday Friday : 08:30 17:30 (close at public holidays)