NGOC THAO TRAN

8614 Huntington Dr., Rowlett, TX 75089

214-554-2189 ngocthaotran@hotmail.com

OBJECTIVE: To obtain a job opportunity in business and finance, preferably in object-oriented development,
utilizing excellent problem solving, critical thinking, and communication skills
SUMMARY OF QUALIFICATIONS:

Excellent organizational, interpersonal, verbal and written communication skills

Independence, self-motivation, quick learning ability and analytical accomplishment

Demonstrated ability to multi-task work to meet organizational objectives under pressure

Ability to work effectively in a team setting with frequently change priorities and demand

Proficient with MS Office (Word, Excel, Access, and PowerPoint), C++, Java, and Python
EDUCATION:
BS in Business Administrations,
The University of Texas at Dallas, Richardson, TX

August 2015 May 2017

AS in Mathematics
Richland Community College

GPA: 3.52
August 2010 May 2013

, Dallas, TX

EMPLOYEE HISTORY:
Neighborhood Credit Union Dallas, Texas
June 2011 December 2014
Bank Teller
Accept retail and commercial deposit, process checking and saving accounts withdrawals
Balance cash drawer in accordance with bank procedures and regulations including periodic batching of
cashed checks
Answer customer inquiries and refer customers to the proper service area for issues that cant be resolved
at the teller station
Represent the bank in a manner that maintains and expands positive relations will all customers, potential
customers and colleagues
Maintain the highest level of confidentiality with all information obtained from any customers
SAMS CLUB Dallas, Texas
January 2007 May 2011
Sales Associates
Managed cash register, handled $600 in cash and credit transactions per shift
Delivery friendly and efficient customer service environment according to corporate standards
Ask open ended questions about customers demand to know their need and level of expertise
Resolve customer complaints or involve the appropriate manage to ensure customer satisfaction
Understand customers demand and report superior level to improve sales and customer service
LEADERSHIP EXPERIENCE
Vietnamese Faith Baptist Church
October 2010 - Present
Volunteer Group Leader
Lead a team of 10 peoples on a missionary trip to Vietnam to help orphans and poverty
Trained 25 young kids from 5 to 10 years old in Vocational Bible School every summer
Attended social activities in helping new Vietnamese immigrant to settle their life here
Gathered suppliers for the small group leaders and planning the weekly services
Habitat for Humanity
December 2012 Present
Volunteer Crew Leader
Organized annual networking and information interviewing event for volunteers
Recruited and supervised 25 members to complete community building projects
Transition volunteer members into tasks as they arrive and throughout the work day
Demonstrated constructions techniques and safety policy to small groups of volunteers