Ims552 Project Group

UNIVERSITI TEKNOLOGI MARA
Faculty of Information Management

B.Sc. Information Studies (Hons) Information system Management
IMS552 (INFORMATION SYSTEMS MANAGEMENT)
FINAL PROJECT
TOYOTA PRODUCTION SYSTEM (TPS)
Lecturer:
PUAN HASNAH BINTI HASHIM
Prepared By:
MOHD HUDZRUL NIZAM BIN ABDUL RAZAK
MOHD AMIN SYAHIR BIN AZAARI
Group NIMBSF4A
Submission date: 13 Jun 2015
Table of Content
Introduction
1-5
Organization Background
6-11
Corporate Vision, Mission, Objective and Goal
12-16
Functional Description of Departments/Divisions/Units
17
Role and Function of Departments/Divisions/Units
18-19
Data Used In The Organization
20
List of Information Systems
21
Types of IS
22
Details of Selected IS
23-25
Functional Description of IS
26
IS Components
27-28
IS Activities
29
Hardware and Software Configuration
30
Information System Problem
31
How The Information Systems Are Helping The Company
32
Strength and Weaknesses of IS
33-34
Recommendation and Action Plan
35-36
Conclusion
37
References
38
Appendix
39-43
Preamble
Firstly after a month efforts and struggle in preparing this assignment finally it is completed
properly. Alhamdulillah, we are thankful and grateful to Allah S.W.T. for giving us the
chance to live every each day with a healthy mind to contribute in pouring ideas on
completing this task.
Great deals appreciated go to the contribution of my faculty - Faculty of Information
Management (IM221). I am also would like to thankful to our lecturer of IMS 552 Puan
Hasnah binti Hashim for his valuable guidance and advice of assignment. Without his help,
it is hard to done it properly.
My grateful thanks also go to our groups Mohd Amin bin Syahir. A big contribution and hard
worked from you guys during the two week is very great indeed.
Finally, deepest thanks and appreciation to our classmate group (NIMBSF4A) for their
cooperation, encouragement, constructive suggestion and full of support for the report
completion, from the beginning till the end.
Thank you.
IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

INTRODUCTION OF PROJECT
Until recently, most people had expected the words 'Information System' as synonym to your
computer (information technology or IT) made using the same. However, in contemporary
context we need to understand the broader topic of. Our concern extends to computer technology,
but ask the question what are the consequences of what technology that. Even in terms of
technology, we are concerned with more than only computers - and includes network and
communication technology between our domestic - that is common in academia to use
abbreviation ICT (information and communication), and of IT.
Thus, coming from different directions, there appears to be convergence in the strategic approach
of these leading software users. The cases confirm what some other analysts have hypothesized; a
coherent business strategy is a necessary condition for a successful IT strategy (Wold and Shriver
1993).These strategic links for Toyota and Japans automobile industry are presented in the
following study. Business strategies are important in understanding IT strategies. This case along
with the other case studies illustrate that the implementation and design of each companys
software and software strategy is unique to its competitive situation, industry, and strategic
objectives.
This discussion shows that open and review the information system requires two little by itself,
but related objectives:
Understand the technology lies at the heart of computer-based and information handling
characteristics and abilities
Information about how to handle the construction, and organization Used for a variety of
tasks and how the information is used by the system I can be with them, and as you do.
Others, Information systems of some size and complexity can be found in a great variety of
environments:
Government
Education
Health care
Military organizations
Entertainment
Most parts of industry including manufacturing, distribution, retailing, and services, etc.
1

Transaction processing systems
Transaction processing systems are the systems do the standards, regular and high-volume
information-handling activities together. The sample activities including:
Payroll invoice Order processing sales ledger credit card processing.
Transaction processing systems, through the databases they maintain, are also, usually, the main
source of data about an organizations operations data is recorded when things happen. Many
organizations started using the computer for these purposes, and they still preoccupy many
information systems managers.
Information Management System

A management information system designed for managers to provide them with information on
the policy can in order to be better, more informed decisions and to exercise supervision and
control of organization is responsible. Management information systems usually draw primarily
on the data source of the transaction system, by accessing the database. For example, in a
Multinational bank, the phone checks and processing payments made by credit card transaction
system which stores Processing basic data about customer accounts (per transaction fee). Various
branches Managers have access to the data through Bank management information systems, and
they can question this data in a variety of ways - for example, to see if the number of checks
transactions fall - the year after - for use as a credit card. Management information systems can
be divided into those that are support operational control - make sure the holder is done and that
provide support to the tactical planning and management. Often, in practice, data were also
required in each case.
Decision support system

Decision support system (DSS) can be seen as a further development information management
system. Even if the management information the system provides access to data, provide
improved decision support system ability to manipulate the data subject - and in this way to allow
users (decision makers) to explore alternative scenarios. For example, the manager of the various
branches of the bank multinational often has to decide whether to approve commercial loans for
their customers. To do this, they could contact information held on the client, but often there is a
lot of information, and can do not tell a clear story.

Executive information systems
Another general classification that has crept into the language in the past decade is the executive
information system (EIS). In Laudon (2006), this is described as an executive support system
(ESS). The general idea behind an EIS or ESS is to provide information to senior managers and
executives who need a broad mix of information from within the organization and beyond it. The
emphasis of EIS is on timely presentation of a wide range of information that crosses
organizational functions and hierarchies and supports decision-making at a senior executive level.
Office information systems and knowledge work systems

Laudon earlier version of this book also includes these classes, systems and we believe it is useful
to keep the different types of systems (but see also the discussion in chapter 12 Laudon (2006),
which is associated with management of knowledge work). It's not just senior executives or who
have access to computers, but potentially anyone else in the workplace. More the company now
has more than 1:1 ratio of computers to the public, and computer can be found on the factory
floor, in a taxi cab or in the pocket of a policeman. Office Information Systems is the name given
to the use of computers to provide general support for the people who work in offices. Such
systems can be very sophisticated, which provide general services to support the work activities
(eg, word processor, database, desktop publishing, and spreadsheets), communication media (eg,
e-mail, video conferencing, discussion forums online, instant messaging) and provides access to
information (databases and intranets), as well as the applications made use of for people to use in
their day to day work (one entry for each system or customer service system).
Computers in industrial processes

We must remember that computers extend beyond the office and administration functions of an
organization. Information systems today are used extensively in various areas of production
management, and students should be aware of their use in areas such as computer-aided design
(CAD), computer-aided manufacturing (CAM) and computer integrated manufacturing (CIM).

Integrating business processes
It is important that you have an understanding of discrete classification of information systems, as
mentioned above, but also must understand that, for business organizations that real, mutual
system is very important. In general, organizations need information systems that perform more
than one task in isolation, but communicate with each other, thus allowing integrating the
activities of organization. (Note that this is essentially a system of concepts; separate related parts
together to pursue a broader scope.) Another way of looking at information systems as systems
developed and used in support of business processes that are identified as:
Production Distribution financial Marketing Human resource management.
In general, the system was introduced in the organization described in terms of support for
specific business functions rather than as Generic "types" system as discussed above. Thus, in
addition to ERP system can read about CRM (Customer Relationship Management) HRM
(Human Resource Management), SCM (Supply Chain Management) KMS (Knowledge
Management System) or MRP II (Manufacturing Resource Planning).
Finally, our group decides to choose Toyota Information System for this project. Here you will
find some information about the following topics as:
Company background Information system used How information systems are helping Toyota
Advantages & Disadvantages of the information systems Other interesting issues

ORGANIZATION BACKGROUND
History of Toyota
Chronology
Toyota is the one of the largest automobile manufactures in the industry world, it first founded by
Kiichiro Toyoda in 1937, Japan. In this report will contain overview of the company, information
system used, how information systems are helping the company, advantages & disadvantages of
Toyota systems, plans of having additional information system and other miscellaneous issues.
Ever since its founding, Toyota has sought to contribute to a more prosperous society through
the manufacture of automobiles, operating its business with a focus on vehicle production and
sales.
To celebrate its 75th anniversary, the company has compiled 75 Years of Toyota. Have a look at
the company's progress over the last three-quarter century.

Overview
Company Name
Toyota Motor Corporation
President and Representative Director

Company Address
Head Office
Phone
Akio Toyoda
:
:1 Toyota-Cho, Toyota City, Aichi Prefecture 471-8571, Japan.
: (0565) 28-2121
Tokyo Head Office

Phone
:1-4-18 Koraku, Bunkyo-ku, Tokyo 112-8701, Japan

: (03) 3817-7111
Nagoya Office
:4-7-1 Meieki, Nakamura-ku, Nagoya City, Aichi Prefecture

450-8711, Japan
Phone
: (052) 552-2111
Date founded
August 28, 1937
Capital
397.05 billion yen (as of March 31, 2012)
Shareholders
Shareholder Composition
Fiscal Year
From April 1 to March 31 of the following year
Main Business Activities
Business Sites
Information on Business Sites
Number of employees
Motor Vehicle Production and Sales
325,905 (as of March 31, 2012)
69,148 (as of March 31, 2012)
(consolidated)
Number of employees
(non-consolidated)

Note: Information current as of June 2012.
History of Technological Development

Toyota is striving to develop automobiles that meet the needs of our customers while at the same
time achieving an optimal balance between consideration for the environment, safety, drivability,
comfort and reliability.
Find out more
1867
Birth of Sakichi Toyoda.
1924
Sakichi Toyoda invents Toyoda Model G Automatic Loom.
1929
Automatic-loom patent is sold to a British company.
1930
Kiichiro Toyoda begins research on small gasoline-powered engine.
1933
Automobile Department is established at Toyoda Automatic Loom Works, Ltd.
1935
The Toyoda precepts are compiled.
1936
The AA Sedan is completed.
1937
Toyota Motor Co., Ltd. is established.
1938
Honsha Plant begins production
1950
Company faces a financial crisis; Toyota Motor Sales Co., Ltd. is established.
1951
Suggestion System begins.
1955
The Toyopet Crown, Toyopet Master and Crown Deluxe are launched.
1957 The first prototypes of the Crown are exported to the United States; Toyota Motor Sales
U.S.A., Inc. is established.
1959
Motomachi Plant begins production.
1962
Joint Declaration of Labor and Management is signed.
1965
Toyota wins the Deming Application Prize for quality control.
1966
The Corolla is launched; business partnership with Hino Motors Ltd. begins.
1967
Business partnership with Daihatsu Motor Co., Ltd. begins.
1974
Toyota Foundation is established.

7

1975
The prefabricated housing business begins.
1982 Toyota Motor Co., Ltd. and Toyota Motor Sales Co., Ltd. are merged into Toyota Motor
Corporation.
1984 Joint venture with General Motors (New United Motor Manufacturing, Inc.) begins
production in the USA.
1988
Toyota Motor Manufacturing, USA, Inc. (present TMMK) begins production.
1989
The Lexus brand is launched in the USA.
1992
Toyota Motor Manufacturing (United Kingdom) Ltd. begins production.
1997
The Prius is launched as the world's first mass-produced hybrid car.
1999
Cumulative domestic production reaches 100 million vehicles.
2000
Sichuan Toyota Motor Co., Ltd. begins production in China.
2001
Toyota Motor Manufacturing France S.A.S. begins production in France.
2002 Toyota enters Formula One World Championship; Tianjin Toyota Motor Co., Ltd. begins
production in China.
2004
The Toyota Partner Robot is publicly unveiled.
2005
The Lexus brand is introduced in Japan.
2008
Worldwide Prius sales top 1 million mark.
2010 Worldwide Prius sales top 2 million mark; Toyota and Tesla Motors agree on joint EV
development.
2011 Worldwide Hybrid Vehicle sales top 3 Million mark; Toyota Motor Manufacturing,
Mississippi, Inc. begins production in the USA.
2012
Worldwide sales of TMC hybrids top 4 million units
10
11

CORPORATE VISION, MISSION, OBJECTIVE AND GOAL
Toyota Global Vision
Toyota will lead the way to the future of mobility, enriching lives around the world with the
safest and most responsible ways of moving people.
Through our commitment to quality, constant innovation and respect for the planet, we aim to
exceed expectation and be rewarded with a smile. We will meet our challenging goals by
engaging the talent and passion of people, who believe there is always a better way.
12
13
14

ORGANIZATION STRUCTURE CHART
15
16

FUNCTIONAL DESCRIPTION OF DEPARTMENTS/DIVISIONS/UNITS
At the time of the liberalization of the communications business in the 1980s, Toyota Motor
Corporation (Toyota) entered the communications business with an investment in Teleway Japan
Corporation (TWJ), International Digital Communications Planning Inc. (IDC) and IDO
Corporation. This growth field attracted considerable attention, however, and as a result of
business mergers and consolidation, Toyota came to support KDDI Corporation. In 2001, Toyota
established the IT & ITS Sales Division (now the Vehicle-Connected Product Business Division)
to develop the information technology (IT) business with a focus on mobile phone sales.
Intelligent Transport Systems (ITS) use IT such as state-of-the-art electronic technologies and
telecommunications technologies that link people, vehicles, and traffic environments and
infrastructure to create new social systems that can achieve environmentally-friendly, safe,
efficient, and convenient traffic and social environments. These initiatives are intended to build
vehicle transport systems that will help Toyota maintain a leading edge in the automobile
industry in the future. In recent years, research and development is being conducted through
collaboration by industry, government, and academia under national projects in various countries.
As a central leader in this field, Toyota has driven these efforts globally. Toyota is conducting
research and development with the aim of establishing commercial applications of ITS, primarily
through the ITS Planning Division (now the IT & ITS Planning Division), which was established
in 1996.
17

ROLE AND FUNCTION OF DEPARTMENTS/DIVISIONS/UNITS
Research and Development (R&D)
In keeping with its founding spirit of Be ahead of the times through endless creativity,
inquisitiveness, and pursuit of improvement, Toyota Industries actively carries out research and
development activities. Our R&D activities can be broadly classified into two areas, (1) product
development and improvements performed independently within each business division, and (2)
R&D undertaken mainly by the Research & Development Center separate from the activities of
our business divisions and with a view toward company-wide management strategy.
1. R&D Activities Carried Out by the Business Divisions

In each of our internal divisions various initiatives, centered on the technical departments, are
being taken to promote the advanced development of future products that will lead the world in
functionality, quality, and low cost. The results of these R&D activities are unveiled at an internal
technology exhibition in each division and also at a company-wide technology exhibition held
every year where the engineers from all divisions gather. In this way we strive to give our
engineers access to a wide range of exchange opportunities.
18

2. Research & Development Center Activities
The Research & Development Center, which is located in Kyowa, Obu City, Aichi Pref.,
undertakes the advanced development of fundamental technologies which will be the keys to the
future products of each division, and advanced research for the development of new products for
new businesses as well as development of materials and other technologies that will come to
serve as the common foundation for all divisions.
For example, there are a multitude of research and development results and prototypes such as a
wide variety of functional parts for use in fuel cells, non-contact power supply technologies for
use in clean logistics, super smooth coatings for inside car air-conditioning compressors, and
three dimensional fabrics reinforced composite technologies. From this point forward research
and development will continue into new technology themes for every field including automobiles,
materials handling equipment, and electronics.
19

DATA USED IN THE ORGANIZATION
The systems would collect data from various locations at various points. These will ensure that
the data will be of required types. All the systems at Toyota will handle the alphanumeric data as
well as the integer data. The real numbers also will have to be handled when it comes to the
prices and other aspects with decimals in place. The data is collected from the source documents
and some of them are captured by the electronic form. For instance, many import data is captured
from the documents and entered into the system while there are other data points available in the
electronic form. For instance, the stores management system will capture vehicle data through a
barcode system and this does not involve of any manual data entering process. Thus the systems
are capable of capturing and handing various data types.
The systems will process the data and provide information to the parties who need such. This will
allow them to make decisions and take suitable action. Thus the information is the ultimate result
of these systems. Many of the reports generated by the finance system are used for these purposes
clearly. Thus the data captured via transaction processing systems are transformed into
information by the system. By analyzing the reports generated by the system, the company
management will be able to gain knowledge. The information will be used by the management
with the practical scenarios and this is the knowledge they create from the information given by
the system. Management combining information with the past and the environmental aspects
become creation of knowledge (Leibert, 2011).
20

LIST OF INFORMATION SYSTEMS
Any of the companies will have to have different information system modules in place running
the businesses over the long term (Istook, 2002). In the case of Toyota, the company has a
number of different systems in place and this would ensure that the company will have their
operations suitably in place. The following are the main systems the company has in place.
1. The import system This is the system which handle all the import related activities of the
company. The import price, shipping related costs and the duties will be entered into the system
and the system will provide the total cost of importing each vehicle and allow company to decide
the price of these vehicles.
2. The stores management This is the stores management system. Due to having a solid store
management system, the stores can issue a vehicle within two hours after a requisition was raised
for such release. Limited processing taking place also is managed by the stores management
system.
3.
The job costing system This is related to the vehicle serving activities of the company.
Thus the job costing system also plays a very important role in establishing the costs for each
jobs and the price that they would charge from the customers.
4.
Sales system this will make sure that all the sales activities are recorded. The pricing for
the products and the services are entered based on the costs provided by the other systems and the
management deciding on the markup they would keep on the service.
5.
Finance system this is the core of the information system and work with all the other
modules. The system will produce a number of management reports at the end of each of the
month.
21

TYPES OF IS
The above mentioned information systems have different nature when it comes to the orientation
of the businesses. The following table indicates the main categories of the systems in
consideration.
The system
Type
The import system
Transaction processing system and a decision

support system
The stores management
Transaction processing
information system
The job costing system
Decision support system
Sales system
Transaction processing system
Finance system
Management information system
22
and
Management

DETAILS OF SELECTED IS
1) Warehouse Management System
The issue on Management Information Systems (MIS) for organizations is the system that helps
in the provision of information that is needed in the management of the effective organizations.
This is regarded to be a kind of subset for the internal controls for the organizations, especially
the procedures on how the business is run. This may cover documents, the application done by or
for the people, the procedures that are used by the accountants in solving their business problems,
the technologies that are encompassed and lastly the services or the business wide strategies put
in place. In early times, the internal reporting used to be done manually and only periodically, but
since the invention of computers, it has become paramount that business procedures and the
strategies
be
done
and
reviewed
regularly
in
the
organization.
The best way to describe the Information Systems for the Toyota Motor company is by looking at
its SWOT analysis, that is, the Strengths, the Weaknesses and the Opportunities. Its strength is
seen in the way they are capable of integrating the company goals globally by just using their
systems in a most effective manner. They get to serve their customers in a most efficient manner
such that even in todays competition in the motor industries, the company is listed as
commanding a large share of the customers. It therefore stands tall, and its management of the
MIS is high. The company is developing and manufacturing, as well as utilizing much of these
systems. An example is the Warehouse Management System (WMS) and stocking management
system for automatic warehouses.
23

Warehouse Management System (Toyota WMS) T-WINS LS
The T-WINS LS provides comprehensive management for warehouses and logistics centers of
the entire process from the time goods are received, to stocking and location management, to
delivery. People, goods, and information are managed, muri,mura, and muda (waste, unevenness,
overburden) are eliminated, and daily improvements are supported.
24

2) Toyota Production System (TPS)
The Toyota Production System (TPS) seems to be interconnected with the companys culture
because it is so integrated into everything the production division does. Jidoka enables line
workers to stop production in order to immediately correct mistakes or defects. Monitoring
software provides real-time alerts of malfunctions in equipment or robots. These types of built-in
processes create an atmosphere of empowerment and send a strong message to workers that the
corporations basic principles are indeed part of its culture.
TPS and the companys culture seem to be interdependent. If TPS wasnt available, the workers
wouldnt have the capability and processes available that give them the tools they need to meet
cultural expectations. Its doubtful either could operate without the other. Processes must be in
place to provide mechanism and avenues for workers to be able to stop production in order to
correct errors or fix mistakes. TPS wouldnt work if the culture didnt support it.
The Toyota Production System (TPS) was established based on two concepts: The first is called
"jidoka" (which can be loosely translated as "automation with a human touch") which means that
when a problem occurs, the equipment stops immediately, preventing defective products from
being produced; The second is the concept of "Just-in-Time," in which each process produces
only what is needed by the next process in a continuous flow.
Based on the basic philosophies of jidoka and Just-in-Time, the TPS can efficiently and quickly
produce vehicles of sound quality, one at a time, that fully satisfy customer requirements.
25

FUNCTIONAL DESCRIPTION OF IS
Warehouse Management System (WMS)
Control the movement and storage of materials within a warehouse.
Process the associated transactions, including shipping, receiving, put away and
picking .
Direct and optimize stock put away based on real-time information about the status of
bin utilization .
When Toyota Warehouse Management System (WMS) combined with the logistics equipment
of TOYOTA Material Handling Company, they are able to provide customers with
optimized logistics solutions at their worksite.
26

IS COMPONENTS
Toyota Production System (TPS)
27
28

IS ACTIVITIES
29

HARDWARE AND SOFTWARE CONFIGURATION
Fujitsu Software Technologies (formerly Fujitsu Prime Software Technologies [PST]), following
the burst of the IT bubble in 2000, introduced the Unified Modeling Language (UML) and
intensified its project management to improve the productivity of software development. These
efforts improved productivity, but not enough to overcome IT deflation. To break through this
situation, the Toyota Production System (TPS) which has already proven its effectiveness in
hardware manufacturing, was introduced experimentally to the software development processes.
This means that the concepts of TPS such as the elimination of muda (waste), heijunka (leveled
production), jidoka (automatic detection of abnormal conditions), and visual management are
practiced in the software development processes. To implement these concepts, the agile
development process (hereafter called agile development) and the store management method,
which employ TPS, have both been introduced.
30

INFORMATION SYSTEM PROBLEM
PSTs software maintenance support business is not suited to agile development. However, PST
improved the operation of this business by introducing the store management method. The
problems affecting the traditional operation of this business and the advantages of the store
management method are described below. The problems were as follows:
1. The workload tended to be concentrated at the end of the week and in the late afternoon.
Therefore, workers frequently had to work overtime and on holidays.
2. Because of the workers differing abilities, some workers had an especially high
workload.
Implementing the store management method had the following effects.
1. Visual management of the workload status enabled the team members to always
understand the distribution status of the workload and to level the workload
independently. Since the store management method was introduced, none of the current
team of workers has had to work during a holiday.
2. The difference in overtime hours was reduced to about 30% by leveling the workload
between workers.
3. The teamwork capability was enhanced by about 20%. Before the store management
method was introduced, there were no methods to measure the quantity of work in the
software maintenance support operation; therefore, it was not possible to understand the
work capability quantitatively. However, after the introduction of the store management
method, all of the work has been recorded on work cards so the work capability can be
understood and evaluated by analyzing and aggregating these work cards. This is another
big advantage of the store management method.
31

HOW THE INFORMATION SYSTEMS ARE HELPING THE COMPANY
Reduce inventory and labor costs
WMS likely increases the accuracy, reduce the labor costs. Provided the labor required to
maintain the system is less than the labor saved on the warehouse floor.
Increase storage capacity.
Increase customer service.
A greater ability to service the customer by reducing cycle times.
Increase inventory accuracy.
Increased the accuracy and efficiencies in the receiving process may reduce the level of
safety stock required.
Toyota was able to:
Greatly reduce lead time and cost using the TPS.
Improving quality. This enabled it to become one of the ten largest companies in the
world.
It based on the basic philosophies of Just-in-Time, the TPS can efficiently and quickly
produce vehicles of sound quality, one at a time, that fully satisfy customer requirements.
32

STRENGTH AND WEAKNESSES OF IS
STRENGTH
Increase the available space in the warehouse.
Items properly organized in a certain way.
Increasing efficiency and productivity.
The ability to deliver at the same day.
More accurate and reliable information.
The ability for everyone to stay connected due to (RF).
Reducing the waste as much as possible.
Less movement of the producing labor leads to less time in producing (just in time).
Every step of the production can be checked, go smoothly and without any mistakes due
to (jidoka).
Good quality
33

WEAKNESSES
Costly
To implement full features of the system it costs between
Complex to use
Takes months to be fully implement and ready to use
$750,000 and $2,500,000
Difficult, high cost to implement.
To implement this system they need to dismantle previous systems, train employees
how to use it.
Complex to use.
Supply problems.
In lean manufacturing they keep small amount of inventory in hand, so they need a
supplier that they fully trust not to interrupt or delay the supplies and
always stay on schedule
34

RECOMMENDATION AND ACTION PLAN
In order to solve the weakness, we need to keep improving these systems, by reducing its
complexity at the lowest possible cost.
Reduce complexity of using a system, by applying well defined, easier interface.
Reduce implementation cost, by removing unwanted or unneeded features of the system.
OTHER INTERESTING ISSUES
1) Idea of the system:
A platform depend on the cloud computing of Windows Azure that focus on the services
over the internet as it will be integrated with Toyota telematics services that depends
on the telecommunication plus information systems with connection to the mobility
feature of the smart phones such as iPhones.
2) New system:
New system will be able to serve the customer in new innovative ways:
1- Ability to monitor and control the car any time with safety code as it's connect to the cloud
software:
Customer will be able to turn AC as the car is plugged on the grid
Customer can monitor the miles to the next charging station directly through the GPS
systems of the vehicles
35

2-
3-
Using mobility features:
Customer can check the battery power level by the remote technology that smart phones
can offer
Giving the command to the car to charge when the power demanded as it connect to the
smart grid by using the voice recognition of the customer
Environmental advantage:
Less use of fuel as it is using the electricity. The result is less carbon.
36

CONCLUSION
This report explain many points: Overview of the company, information system used how
information systems are helping the company, advantages and disadvantages of Toyota systems,
plans of having additional information system. To sum up, we find that Toyota Company has
important information systems. According to our study we come up with these points.
Getting a lot of information about Toyota Company Systems, knowing:
How the data are converted to information and information is converted to knowledge in
the real system.
Type of different information system
How Toyota Company Systems benefits the organization by improving process and
customer satisfaction.
When implementing the TPS concept using agile development and the store management method,
we found it is useful to return to the fundamental principle of manufacturing in the software
field and to improve our software development process. The concept of TPS was introduced to
some of the divisions experimentally in 2003, and by the end of 2004, it had been introduced to
every PST division. PSTs profits stopped declining in September 2004, and the company has
been on a gradual recovery since then.
37

References
1. Kakuro Amasaka, Hirohisa Sakai. (2011) Evolution Of Tps Fundamentals Utilizing New Jit Strategy:
Proposal And Validity Of Advanced Tps At Toyota. Journal of Advanced Manufacturing Systems 09:02,
85-99.
2. Yasuhiro Monden, 2nd Edition.(1993) Toyota Production System: Monden Is A Professor Of
Production Management p. 179.
3. T. Ohno: Toyota Production System: Beyond Large scale Production. (in Japanese), Diamond,1978.
4. A. Sakata: Agile Practice. Is agile management the Toyota Production System?-Attempt of Software
Multi-Skill Development. (in Japanese), Developers Summit 2005 (presentation material), 2005
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Appendix
39
40
41
42
43
The End
44

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UNIVERSITI TEKNOLOGI MARA

Faculty of Information Management

IMS552 (INFORMATION SYSTEMS MANAGEMENT)

Corporate Vision, Mission, Objective and Goal

Functional Description of Departments/Divisions/Units

Role and Function of Departments/Divisions/Units

Data Used In The Organization

List of Information Systems

Hardware and Software Configuration

Information System Problem

How The Information Systems Are Helping The Company

Strength and Weaknesses of IS

Recommendation and Action Plan

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

Information Management System

Decision support system

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

Office information systems and knowledge work systems

Computers in industrial processes

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

Toyota Motor Corporation

President and Representative Director

Tokyo Head Office

:1-4-18 Koraku, Bunkyo-ku, Tokyo 112-8701, Japan

:4-7-1 Meieki, Nakamura-ku, Nagoya City, Aichi Prefecture

August 28, 1937

397.05 billion yen (as of March 31, 2012)

From April 1 to March 31 of the following year

Main Business Activities

Information on Business Sites

Motor Vehicle Production and Sales

325,905 (as of March 31, 2012)

69,148 (as of March 31, 2012)

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

History of Technological Development

Birth of Sakichi Toyoda.

Sakichi Toyoda invents Toyoda Model G Automatic Loom.

Automatic-loom patent is sold to a British company.

Kiichiro Toyoda begins research on small gasoline-powered engine.

Automobile Department is established at Toyoda Automatic Loom Works, Ltd.

The Toyoda precepts are compiled.

The AA Sedan is completed.

Toyota Motor Co., Ltd. is established.

Honsha Plant begins production

Suggestion System begins.

Motomachi Plant begins production.

Joint Declaration of Labor and Management is signed.

Toyota wins the Deming Application Prize for quality control.

Business partnership with Daihatsu Motor Co., Ltd. begins.

Toyota Foundation is established.

IMS552 INFORMATION SYSTEMS MANAGEMENT/2015

The prefabricated housing business begins.

Toyota Motor Manufacturing, USA, Inc. (present TMMK) begins production.

The Lexus brand is launched in the USA.

Toyota Motor Manufacturing (United Kingdom) Ltd. begins production.

The Prius is launched as the world's first mass-produced hybrid car.

Cumulative domestic production reaches 100 million vehicles.

Sichuan Toyota Motor Co., Ltd. begins production in China.

Toyota Motor Manufacturing France S.A.S. begins production in France.

The Toyota Partner Robot is publicly unveiled.

The Lexus brand is introduced in Japan.