A replacement Galaxy Note 7 ignited aboard an airplane - Recode

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A replacement Galaxy Note 7 ignited

aboard an airplane
Southwest canceled the flight before it took o.
BY INA FRIED OCT 5, 2016, 2:02P
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The Verge

Well, this cant be good for Samsung.

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A Southwest ight was canceled on

Thursday after a Galaxy Note 7 overheated
as the plane was getting ready to take o.
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A replacement Galaxy Note 7 ignited aboard an airplane - Recode

10/6/16, 9:51 PM

Whats worse, according to The Verge, the

phones owner says it was not one of the
recalled models, but a replacement model
with a supposedly safe battery.
Prior to Southwest Airlines Flight 994
departing from Louisville for Baltimore, a
customer reported smoke emitting from an
electronic device, Southwest said in a
statement. Initial reports indicate the

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device was a Samsung.

A Samsung representative was not
immediately available for comment.
The phones owner, Brian Green, told The
Verge that he got the device on Sept. 21
from AT&T and it had the markings used
for replacement phones. Green said that
he dropped the phone on the oor of the

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plane when it overheated and that a "thick

gray-green angry smoke" was pouring out
of the device.
Its the latest in a disastrous period for
Samsung, which stopped selling the Galaxy
Note 7 worldwide on Sept. 2 following
reports of res caused by overheated
batteries in the device. The company
eventually formally recalled the million or
so devices it had sold in the U.S.
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A replacement Galaxy Note 7 ignited aboard an airplane - Recode

10/6/16, 9:51 PM

As of mid-September, Samsung said there

had been 92 incidents of overheating in the
U.S., including 26 people reporting burns.
The company had hoped it had turned a
corner, though, after it received clearance
to begin replacing recalled phones with a
new model with a redesigned battery.
Update: Samsung said it is working with
authorities to try to recover the device in
question.
Until we are able to retrieve the device, we
cannot conrm that this incident involves
the new Note 7, A representative told
Recode. We are working with the
authorities and Southwest now to recover
the device and conrm the cause. Once we
have examined the device we will have
more information to share."

IN THIS
STORYSTREAM
Samsungs Galaxy Note 7 is
being recalled
The feds are now looking into the
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A replacement Galaxy Note 7 ignited aboard an airplane - Recode

10/6/16, 9:51 PM

replacement Galaxy Note 7 after one

ignited on a plane
OCT 5, 6:32P

A replacement Galaxy Note 7 ignited

aboard an airplane
OCT 5, 2:02P

Samsung will start warning people every

time they charge or turn on their
recalled Galaxy Note 7
SEP 20, 4:39P
VIEW ALL 11 STORIES

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A replacement Galaxy Note 7 ignited aboard an airplane - Recode

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A replacement Galaxy Note 7 ignited aboard an airplane - Recode

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BY INA FRIED OCT 6, 2016, 6:06P

The company is still weighing
the right time to bring phones
to the U.S.

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