An In-Depth Look at Businesses Throughout Central and Western Maine

PRESENTS
An in-depth look at businesses throughout Central and Western Maine

2 SUN JOURNAL PR FILE 2010 Sun Journal, Lewiston, Maine, Saturday, April 10, 2010
Androscoggin County Chamber of Commerce
dozen specific awards were conferred.
By Rich Livingston While the Chamber has contributed
Freelance Writer
directly, in many ways, to the diversifi-
T
he Androscoggin County cation and strengthening of the local
Chamber of Commerce com- economy, one which despite the strug-
memorated its 2010 annual gles of the past couple of years has con-
meeting and awards presentation at the tinued to lead the state in its ability to
end of January with the biggest single create and retain jobs, it has recently
event in the organizations long and dis- expanded the work of the Regional
tinguished history. And the sellout crowd Image Committee to support the notion
celebrated having achieved an all-time of the greater Androscoggin communi-
2010 Chamber board of directors
record membership in 2009, as well: ties as a tourist destination.
Submitted photo
1,355 members, making the Chamber Many of us dont see our own forest,
among the most powerful advocacy and for the trees, Morrison said. We have
member-services business organizations an abundance of unique historical
in Maine. 2010 seems on pace to con- attractions, educational and health-
tinue the Chambers recent successes, care facilities; special events and festi-
since membership renewals are well vals that attract guests from all over the
ahead of where theyd been at this time country, even from abroad. The Dempsey
in other years, according to Chamber Challenge alone not only raised over
president, Chip Morrison, the ener- $1-million for the Dempsey Center for
getic face and voice of the membership Cancer Hope and Healing, but it also
and of the larger Androscoggin County attracted an unprecedented level of
community. major media attention. We have nearly
The support of our members and the two dozen wonderful arts organizations
growth of the organization is gratifying, and venues music, theater, dance, gal-
of course, Morrison said recently, but leries, museums. There is world-class
what it really does is provide us with a dining and all sorts of lodging options.
base of people committed to the well- The Chambers recently completed pre-
being of the community. They devote sentation of L/As Cultural and Tourism
thousands and thousands of hours of Assets documented an industry that
volunteer time. That enables us to really employs nearly 5,700 people locally and
expand what we can do to help our generates more than $14 million, by con-
YPLAA volunteers collecting donations for Volunteers of America
members grow and prosper, and to help Submitted photo servative estimates.
make our area the best possible place to Were really grateful to our members,
live and work. While the cities and towns of Andro- 20 specialized projects and initiatives Morrison said, because its their level of
The Chamber has a long record of scoggin County were once dominated of their own this past year, undertaken support that lets us do so much for so
advocating on behalf of its members by the manufacturing culture repre- by members of six committees. YPLAA many. We really are the product of liter-
with local, state and federal legislators, sented by the giant mills, the decline of recently commemorated its own annual ally thousands of individuals working
agencies and regulators. It supports its those traditional industries has actu- meeting, their second, at which half a together.
members with a wide range of network- ally enabled a more robust and diverse
ing opportunities, access to education, economy, one better positioned for
information, and expertise that will help the 21st Century, and the Chamber has
them in the successful pursuit of their had to respond accordingly. Among
own missions. And there is a constant its long-term commitments is a deep
need to expand the list of services the engagement with education, the vital
organization provides, both to its mem- underpinning of the new economic reali-
bership and to the public. This is an ties - from pre-K through post-secondary,
incredibly diverse and vibrant commu- continuing education and professional
nity, Morrison explained. Our members development for adults, scholarships,
are divided into more than 300 different and advocacy. Visit, call or write the Chamber at:
categories, and no single group consti- One of the most successful new ini-
The Business Service Center
tutes even a plurality. That pretty much tiatives undertaken by the Chamber in
reflects the nature of the area in which recent years has been support for the at KeyBank Plaza
we live, though, and we try to provide Young Professionals of the Lewiston 415 Lisbon Street,
representation from all elements of the Auburn Area (YPLAA), a cadre of over 400 PO Box 59
community as part of our leadership. The members who are on a path to become
Lewiston, Maine 04243
37 members of our board of directors are the future civic and business leaders of
an energetic bunch of individuals who the region. They have been engaged 207-783-2249
are really committed to our community. with the community with more than www.androscoggincounty.com
Sun Journal, Lewiston, Maine, Saturday, April 10, 2010 SUN JOURNAL PR FILE 2010 3
Dear Readers:
ADVERTISER INDEX
SUN MEDIA GROUP presents
Profile 2010, our annual overview of Education Assisted Home Care............................................ 46 Mount Blue Oil.........................................................33
the businesses and organizations that Casco Bay Gastroenterology.......................... 40 Pineland Lumber....................................................31
USMs Lewiston-Auburn College....................10
provide innovation and important Center Street Dental.............................................43 Redlon Johnson......................................................31
services to our communities. Within Entertainment Central Maine Audiology..................................37 Reggies Sales & Service......................................28
these pages you will find business Cole Farms..................................................................14
Central Maine Medical Group.......................... 2 Sherm Arnolds
profiles that give snapshots of a Flooring & Kitchen Design.................................34
Portland Sea Dogs.................................................14
companys or organizations products Central Maine Orthopaedics...........................45
Rolandeaus................................................................13
and services, key contact information,
sales levels, ownership, employment Sams Italian Foods................................................12
Cosmetic Enhancement....................................36 Retail
Health Club & Spa...................................................37 Advantage Gases & Tools..................................16
growth, and historical background. Theater At Monmouth........................................13
Majors Mobility........................................................41 Affordable Eyes........................................................22
Village Inn....................................................................12
This dynamic special section gives Marshwood Center.............................................. 44 Chapman Collision Center................................19
businesses and organizations a
forum to display the successes of the
Finance Montello Heights....................................................45 Colemans Collision Center...............................16
Pine Tree Orthopedic Lab................................ 44 Donnas Greenhouses.........................................23
past year and lay out their plans for Androscoggin Bank...................................... 24, 25
the future. Take the time to explore Proactive Physical Therapy...............................42 Earrings & Company........................................... .22
Androscoggin Chamber of Commerce..... 3
what these companies have to offer. Schooner Estates....................................................41
Androscoggin Valley Emerson Chevrolet.............................................. 48
We hope you will enjoy reading this Council of Government...................................10 St. Marys Health Systems..................................47
unique section. It features businesses Employment Times.............................................. 11
Franklin Savings Bank ........................................... 7 The Meadows...........................................................43
and organizations that help shape LA Auto Company.................................................19
your world, past, present and future. Gregory Strong.......................................................... 6 The Medicine Shoppe...........................................42 Lee Auto Malls..........................................................20
Lewiston Auburn Economic
STEPHEN M. COSTELLO
Vice President /
Growth Council......................................................... 7 Home Martindale Country Club...................................21
R.S. Osgood & Sons...............................................17
Advertising and Marketing Maine Chamber of Commerce........................ 8 American Concrete...............................................26
689-2920 Rollins Furniture......................................................23
Northeast Bank.......................................................... 9 Aqua-Max of Maine...............................................29
ServPro of Lewiston-Auburn...........................18
ADVERTISING DIRECTOR Oxford Federal Credit Union............................. 6 Benner & Son.............................................................32
Jody Jalbert 689-2913 Sun Journal................................................................... 5
Rainbow Federal Credit Union......................... 8 Budget Blinds............................................................32
Whited Motorhome & RV..................................21
ADVERTISING EXECUTIVES Fieldings Oil...............................................................26
Yvonne Allen 364-8728 Health
Larry Baril 689-2960 Advance Orthotic
Gagne & Son Concrete........................................30 Non-profits
Mike Blanchet 778-6772 & Prosthetic Services............................................39 Gas Contractors of Maine..................................28 Advocates for Children.......................................35
Brian Croteau 689-2909
Androscoggin Home Care & Hospice...... 40 Hammond Lumber...............................................27 American Cancer Society..................................15
Jeff Haggerty 689-2991
Dan McManus 689-2906 Androscoggin Oral Hammond Tractor.................................................30 Common Ties............................................................. 5
Norm Moreau 689-2904 & Maxillofacial Surgeons....................................38
Dionne Morneau 689-2956 J.L. Hayes & Co..........................................................33 United Way................................................................ 46
Claire Small 689-2958
SPECIAL SECTIONS EDITOR

Denise M. Scammon 689-2997
MARKETING COORDINATOR
Sheri Verville 689-2903
COVER / DESIGN MANAGER

Christina Noonan 689-2954
AD DESIGN TEAM
Leo Baillargeon
Jennifer Gendron
Shirley Hood
Sandy Marquis
Linda Perry
Michelle Pushard
Jesse Richter
Terri-Lee Seeley Sun Journal, 104 Park Street, P.O. Box 4400, Lewiston, Maine 04243
Jim Vangeli
Lewiston 784-5411 Farmington 778-6772 Rumford 364-8728 Norway 743-9228
Growth Council serves as one-stop economic development agency
Overview about $4.8 million. Gap financing
allows small- and medium-sized
development of property, including successful L-A: Its Happening extensive waiting list each year. This
the Auburn Industrial Park; Here! community image and years show has as its theme Show
The Lewiston-Auburn Economic companies the ability to operate, Angostura/World Harbors; and a branding campaign and oversees 2010: Launching a New Decade,
Growth Council is the central innovate, and maintain their future spec building on Forrestal all TV, radio, print, and electronic and will be held Thursday, June 10,
economic development and workforce. Since 1981, LAEGC has Street in Lewiston. LAEGC serves as advertising for the campaign. at the Androscoggin Bank Colisee
business attraction agency for leveraged tens of millions of dollars landlord and marketing agent for The Growth Council also assists in Lewiston. The show will focus on
Lewiston-Auburn. in new local investments through the Business Service Center at 415 its development clients with public the need for organizations to seize
The Growth Council works its financing programs. Lisbon Street. Furthermore, LAEGC relations needs, from writing opportunities to innovate, reinvent
closely with clients on a fully is always ready to assist the cities of and distributing press releases themselves, and take a fresh look at
confidential basis offering services Site Searches & Product Lewiston and Auburn in evaluating to organizing ground-breaking what they do best.
including technical assistance, project development proposals and ceremonies and ribbon cuttings. LAEGC also hosts an Annual
comm ercial f inancing, site Development exploring partnerships. LAEGC regularly pursues media Dinner and Business Forum on
searches, and marketing. and public relations opportunities May 13 this year to celebrate
The Lewiston-Auburn Economic LAEGC provides confidential Marketing & Public particularly to related issues that the communit y s economic
Growth Council serves as an on- site searches for clients looking affect the local economy, economic development successes, inform
call business partner, assuming for existing office, industrial, retail, Relations development, and business issues. business and community leaders
a variety of roles to help clients or commercial space, raw land, For 15 years, LAEGC has organized about development projects,
get down to business affordably, or build-to-spec options. LAEGC LAEGC serves as the primary the Androscoggin Business to and preview upcoming projects.
efficiently, and successfully. manages an extensive database marketing and business attraction Business Trade Show, which has The dinner provides a forum
The Growth Council also serves of properties and works with resource for the cities of Lewiston evolved into the largest one-day for the cities of Lewiston and
as a clearinghouse of information municipal officials, local realtors, and Auburn, overseeing various business show in the state. The Auburn to bestow their Economic
on a wide variety of business and developers to find the right print, elec tronic, and mass show attracts nearly 200 exhibitors Achievement Awards to local
resources, such as education solution for each client. LAEGC media communications. The and 2,500 attendees. It has sold out businesses and/or individuals
and training programs, incentive was instrumental in assisting the Growth Council manages the for the past five years, and has an each year.
programs, local statistical data, and Wal-Mart Distribution Center,
networking opportunities.
Loans
Safe Handling, and Estes Express,
to name just a few clients. Often Lewiston-Auburn 415 Lisbon Street,
by serving its sister corporations P.O. Box 1188
LAEGC provides gap financing
for clients in the Twin Cities, and
(Lewiston Development Corp.,
Auburn Business Development
Economic Growth Council Lewiston, ME 04243-1188
currently manages more than Corp., and L-A Railroad Co.), LAEGC
20 outstanding loans totaling has helped develop or manage www.economicgrowth.org Phone: 784-0161
Village Inn: Back from the fire, into the fryer for the people of Haiti, it was also important
to not forget about our own community at
such a time.
By Rich Livingston
slow-roasted prime rib. As always, they use There have always been a bunch of the
Freelance Writer / Photographer
the highest-quality, cholesterol-free frying kids working here, said Mike, grandkids,
oil. Everything is made to exacting standards nieces and nephews, our kids theres a
T
he fire at the end of April 2006, that using fresh, local ingredients according to picture of our son, Michael, out front. He was
caused the Village Inn to close, was secret family recipes for chowder, batter, about three years old, but he was already
considered a tragedy that impacted stuffing and gravies. wearing an apron. And the affection the
the entire Lewiston-Auburn area. Long- The historic front of the dining area family has had for their community has
time patrons were dismayed, and the larger escaped the fire, which consumed the been returned many times over by the
community felt as though it had lost a vital kitchen and the second-floor Captain Dons abundance of old and new fans settling
part of its fabric. We expected to re-open Norm, Connie, Belinda and Mike Vallee loft/function area. When patrons returned comfortably back in to the familiar, but all
within six months, co-owner Belinda Vallee after the July 2009 re-opening, they found new Village Inn.
explained, but it took more than two years. Feeding the community the familiar blended with a whole new look
We kept running into people everywhere more spacious, yet warmly cozy. We
in body and spirit has
who told us constantly that we needed to expect Captain Dons loft to re-open by this
keep pushing, to not give up. My in-laws always been a labor of summer, Mike said, and it will look as great
were called at home. The community has as the rest of the space.
love for the Vallee family.
been so supportive. People were so patient The community has been good to the
when we first re-opened in July 2009. We family, the Vallees asserted, but they have
got a terrific welcome back its great to for seafood, said co-owner Mike Vallee. been generous with the community over
know that people didnt forget us. Were the home of the original two-fer in the years, as well.
How could they forget? The Village Inn has L-A. Weve always served generous portions, We do what we can to give back, said
prospered through three generations of the but since we re-opened, we also feature Mike. Weve been a major sponsor of the
Vallee family, since 1963, and remains a local basket portions all the time, day or night, Lions youth hockey tournament for years
institution. Fine family dining, special family smaller anchor portions of our baked dishes and weve also become more involved with
recipes, value pricing, and dedication to the and even a mates portion of our famous the Balloon Festival, After the earthquake in
community have characterized the Auburn seafood platter. Haiti, the Village Inn created a Share a Heart
landmark since its inception. The menu may be diverse, and for Haiti fundraiser, but at the same time,
We have always served excellent meats, highlighted by award-winning chowders proceeds were shared between Haitian Village Inn
cut to order, along with chicken and pasta
dishes. We have a new chicken Oriental
and soups, but the Inns reputation comes
from its famous fried dishes, especially clams
relief efforts and a local cancer community
center effort, because, said Belinda, as
165 High St., Auburn
salad, too, but of course, were best known and scallops. Well, that and the famous much as we wanted to show our support 782-7796
Sams: Still fresh after seventy years in 1982, on Center Street in Auburn, national
chain restaurants had appeared on the local
scene. But Sams remained entirely a part of
S
By Rich Livingston Freelance Writer ams Italian sandwiches earned secret-recipe sauce is still made to exacting Maine culture, and is completely dedicated
their status as icons of the Lewiston- standards and is available nowhere but to the well being of the communities in
Auburn culture through three and Sams. Sams recipes for spaghetti and which it is located. Sams works with local
a half generations of courtesy, quality, and lasagna are also their own. food banks in each of its towns, assisting
service. When lines of hungry mill workers them with yearly fundraisers.
first formed in front of the carry-out-only Were still providing the same training
Main Street store well before Americas support the company used when I first While Sams was confined to a single
entry into World War II, there was no such started working here 18 years ago, location for its first 40 years, the opening
thing as fast food. It would be at least observed general manager Mike Marchus. of its 12th store, in Waterville, this past
another generation before cityscapes Sams has provided the first job to countless December completed the addition of 11
were changed forever by the explosion of Lewiston-Auburn area youths, many stores in the second 30 years. In addition,
national food chains. deciding to make it a career. The average Sams offers full-service catering including
manager among all 12 locations has been set-up, professional staffing, and clean-up,
But first, there was Sams, a genuine, local with Sams for more than 15 years; in fact, while party-sized orders can be placed at
original. The first Sams Italian sandwiches some began their careers while in high each store. Sams has expanded in the face
were salami, said a spokesman, but for school or college. Loyalty isnt limited of enlarged national competition, but has
years, now, the ham Italian has been the to staff: most everyone in L-A, where six always remained faithful to its origins. Thats
biggest seller. From the beginning, the of Sams 12 stores are clustered, knows how you grow from simply a sandwich shop
concept was simple, satisfying food made someone who has moved away but needs to an essential component of local culture.
with care using fresh, unique ingredients. a trip home once in awhile to get a Sams
Sams signature Italian bread is baked fix. There are subs and pizzas everywhere,
fresh daily, during the swing shift. a Lewiston expatriate said recently, but
theres nothing like what I remember about SAMS
The fragrances of baking are most
prominent on Main Street in the
Sams from my childhood. I always need to
stop in when Im in town. Italian Foods
hours just before dawn, when
trucks begin delivering that days For more than 40 years, Sams sandwiches
268 Main St.
fresh bread along with fresh pizza were only dispensed from the counter on Lewiston, ME
dough to the dozen locations now Main Street in Lewiston. Pizza was added in
in the Sams family, from Freeport to the 1950s, and dinners in the early 70s. By 782-9145
Waterville to Rumford. Sams proprietary the time the second location was opened www.samsitalian.com
The Theater At Monmouth: Maine tradition of quality
By David A. Sargent group as everyone comes together in tale for children, The Canterville Ghost,
Freelance Writer a short and intense period of planning, in which an American family moves to a
design, and rehearsal to create a magical historic home in Britain where they find
It
may seem quiet through much experience for more than 28,000 the ghostly Sir Simon as an unexpected
of the winter and spring months theatergoers. We are looking forward to a house guest.
at The Theater At Monmouth, as great year of unforgettable performances,
loyal patrons near and far eagerly await Greenham said. In the fall, well bring Gilbert and Sullivans
a summers worth of great professional much-loved The Pirates of Penzance
theater. A s a l w a y s , w e w i l l o f f e r f r e s h to the stage, and along the way you
interpretations of Shakespeares work, can expect plenty of special events and
Actually, theres a whole lot happening making them accessible and entertaining surprises. You can keep up with all of this
in the off-season as Producing Director for everyone. This year we have selected by regularly visiting theateratmonmouth.
David Greenham and members of the The Comedy of Errors, Shakespeares org, Greenham said.
artistic staff assemble the summer theater shortest and silliest of comedies, as well as
Dennis A. Price and Bill Van Horn
company and plot what will be 10 weeks action-packed Pericles, Prince of Tyre, an You can reserve seats for all of these shows
of exceptional theatrical experiences in exciting first for the Theater and for many and more on www.theateratmonmouth.
July and August. audience members as well. org where you can check out show Register of Historic Buildings since 1976.
calendars and plan your summer theater
The Theater At Monmouth grows from a Also on stage this summer will be Mark experiences. You can also call the box The Theater At Monmouth strives
few staff members to a company of more Twains hilarious lost play Is He Dead? office at (207) 933-9999. to offer a variety of productions that
than 50 as actors, directors, managers, Its a classic Twain must-see only recently appeal to folks of all kinds and is proud
designers, and technicians converge in published from his personal papers. TAM Founded in 1970, the Theater was named to belong to Maines tradition of quality
mid-June upon the small town from points will also present George Bernard Shaws The Shakespearean Theater of Maine by work and innovation. To learn more
across Maine and from all over the United comically clever Misalliance, an ironic the Maine State Legislature in 1975. This about The Theater At Monmouth, show
States. look at marriage and courtship. summer will mark TAMs 41st season. schedules, tickets and more, go to www.
Performances are held in beautiful theateratmonmouth.org or call the box
The company quickly becomes a tightknit Also in the offering, a delightful, funny Cumston Hall, listed on the National office at (207) 933-9999.
For tickets, show dates and more, go to: www.theateratmonmouth.org or call (207) 933-9999
Cole Farms: More than just desserts, updated menu keeps diners happy
By David A. Sargent
Freelance Writer / Photographer 60 years of financial data that helps him No meal is complete until you've tried one
analyze and adjust for changing times. of the Cole Farms desserts more than 40 to
When a lot a chain restaurants began chose from. The pies and puddings are baked
W
hen Cole Farms owner Brad building all over Maine in 2002-2005, Cole fresh daily on the premises, and 13 varieties of
Pollard says, This place is Farms endured the same challenges that ice cream are also made at Cole Farms.
unique, you don't have to look faced many other older establishments.
far for verification. Pollard, who represents People try the new spots, but they come Cole Farms caters for banquets at Spring
a younger segment of the family-owned back, Pollard said. We have a large Meadows Golf and Country Club just across
business, explained that the popular customer base and it's growing all the time. the highway, which is also under Cole Farms
restaurant at 64 Lewiston Road, Route ownership. The Club includes a 1922 barn
202 just north of Gray, has changed a lot It all began when trees and junipers were remodeled to become a full banquet facility
through nearly 60 years, but he said it cleared from a rocky pasture in the spring with seating capacity for more than 200.
also has been important to make subtle Vivien Estes, left, of Yarmouth, a frequent diner at of 1952 to provide room for a 24-by-30 foot
changes so you don't lose the sense of Cole Farms, looks on as Natalie Tombarelli, Gray, building and a small parking lot. Steady The Cole Farms business flourishes even in
what this place is all about. makes some additions to the entryway menu growth occurred in its first decade and there the late fall and winter because of a loyal and
board. were 10 additions during the next 10 years well-established patronage coming from
What it's all about is good, home cooking. with seating for 235. A gift shop was added a distance of 40 to 50 miles or more. More
Many customers have their menu favorites Pollard said many young people are on his in 1994, and that space has recently been information is available on the Cole Farms
in mind as soon as they walk through the workforce and he likes to encourage them. turned back into additional dining area. Web site at www.colefarms.com.
door. Nevertheless, Pollard hasn't ignored Especially in hard times, the younger
the need to accommodate newer tastes, people are good workers, Pollard said. Cole Farms
and the menu now offers wraps, salads,
swordfish and a number of other recent He said many employees first worked for 64 Lewiston Rd.
additions. him when they were in high school or
college. Some left to start families, and Route 202, Gray
Cole Farms is not only a large and popular they often come back after five or 10 years
restaurant, it is also a local institution with and work flexible part-time hours for 657-5866
a solid reputation for providing a job with supplemental income.
flexible working conditions to many local
Across from Spring Meadows
residents. Over the years of its existence, Pollard, who is a member of the executive Golf & Country Club
hundreds of area residents have been Cole
Farms employees.
board of the Maine Restaurant Association,
makes business decisions based on nearly www.colefarms.com
Colemans Collision Center The shop now offers e-estimates
from their Web site at www.
poccollison.com, a quick and easy
general. I love all our employees
and its important to me that
they too, have a good experience
By Donna Keene Rousseau way for customers to get a general working on the Coleman team. I
Freelance Writer We believe
idea of the cost of repairs to their want to give back to them through
A
t Colemans Collision providing service vehicle from the comfort of their education, top salaries, full benefit
Center, located at 1524 with state-of-the own homes. packages, insurance, uniforms,
Minot Avenue in Auburn, OConnor travels throughout the even a matching 401K plan.
art equipment
the customer is priority one. country studying best practices of OConnor knows a happy team
From towing a vehicle to the and processes that industry leaders, bringing back new makes happy customers. What
shop and working with insurance always benefit ideas and introducing them to the happens here must always benefit
companies to completing repairs Coleman team. The goal is to take the customer and I stand by that.
the customer sets
and restoration, their certified what is good and make it great. Thats why I want to be sure my
specialists are at the ready to deliver us apart. If we O t h e r s e r v i ce s t h a t s e t team is in the happiest and best
service and support with honesty, do anything that Colemans apart include: free place they can be, personally as well
1524 Minot Avenue
efficiency, and customer-driven mobile estimating, free pick as professionally. Its never about
does not benefit
professionalism. up and delivery, rides to work getting the sale; its about getting Auburn
We are an honest company, said our customer, we or home, assistance in claims the customer.
owner Phil OConnor. Everything consider it a waste. process, assistance with towing, Colemans Collision Center is a 784-6121
we do is in the best interest of our w r i t te n l i f e t i m e w a r r a nt y, division of POC Collision which also www.poccollision.com
customer. Its just the way we do Phil OConnor paintless dent repair, electronic owns R.P. Bell Collision in Saco, Maine.
business. claims processing and heavy-
Colemans ef for ts toward duty and motor home repairs.
increased efficiency and quality are location will be retrofitted for this Paperwork, paint, and process
constant according to OConnor new process in 2010. aside, OConnor confirmed that it is
and are illustrated by the past years Our offices are now paperless, the Coleman team that makes the
commitment to green practices. confirmed OConnor, who said true difference for their customers.
His shop in Saco is using the Spies everything is stored electronically All of us are accountable, not only
Hecker (Dupont) waterborne paint to allow for faster retrieval and to the customer and the industry,
system, a product that is jet-dried sharing of information. We are but to one another, he explained.
with air better for the environment always reviewing our processes And when we are, everyone
as well as for the employees who to see what can be done better, benefits. We only hire the best,
use it. The end result is a restored more efficiently. And the question is people who are not only the best
vehicle returned to the customer always how, and what changes do at what they do, but how they do
in a more timely fashion. Auburns we make to benefit the customer. it, and their attitude towards life in
Trends motivate their focus
By Dave McLaughlin and expansion to their sales and accounting
Freelance Writer / Photographer department that has proven extremely helpful
over the past seven years. Additionally, their parts
P
ulling into the parking lot at R.S. Osgood department has taken giant steps forward to
& Sons can be a bit intimidating for first ensure customers have the parts they need, when
time visitors. Traveling along Rt. 2, drivers they need them and at competitive prices.
only catch a glimpse of the tremendous amount Recent trends have seen large farms dwindling
of inventory available to customers. Once you and the economy declining. Keeping that in mind,
step through the door and into the showroom, R.S. Osgood & Sons has moved forward, ready to
however, there is little doubt why R.S. Osgood help those people who are looking to produce Parts department personnel Debbie Wentworth
& Sons will be celebrating its 80th anniversary their own food on a small amount of land and still and Brad Whittemore with customer Billy Mallett.
this year. A friendly, warm environment greets need reliable equipment to perform day-to-day
Sales Manager John Conant
customers with a welcoming atmosphere that tasks. Homeowners are doing a lot of gardening,
helps them feel at home. Our biggest thing people with five to 15 acres. They may have a few
is the personal attention we are able to give horses or cattle; some have small gardens and
our customers, third generation owner Cindy many have larger gardens, Osgood said. We
Osgood said. We service everything we sell, we have the equipment to help those people be
have the parts in stock and experience with the successful, as well as those working larger farms.
equipment. Nestled in a small western Maine community
Founded by Roland Osgood in 1930, R.S. has been a positive factor in the continued Above, shop foreman David Haynes and Jody
Osgood & Sons has been helping customers growth of the company. Through their reputation Thompson in the service department.
in the surrounding area for 80 years. There is of service and reliability, R.S. Osgood & Sons has
a sense of pride that runs throughout the 12 developed a niche that customers have come to department, while shop foreman David Haynes,
employees, showing a concern and desire to be rely on, one that has given them a broad base of Jody Thompson and Kent Wagstaff boost a
of help when called upon. Osgood senses that returning and new customers. I like where we are knowledgeable service department.
pride and understood the importance of dealing situated, Osgood said. We dont lose touch with Osgood also relies on the experience and
with customers needs when she took over the the customers. For the most part we have known knowledge of John Conant in sales; Chipper
business from her father, Spencer, in 2003. She most of them forever. Osgood, with 16 years in the service and warranty Above, Kent Wagstaff in the service department.
also has the knowledge and understanding of Helping to support that base has been an department; and bookkeeper Susan Richards,
the area and what her customers are looking exceptional parts and service departments. who has been with the company for 20 years. equipment, including Toro, Cub Cadet, Stihl,
for in equipment. Before Osgood became the Brad Whittemore and Debbie Wentworth In addition to offering a full line of Kubotas, Honda and farm equipment by Kuhn and Woods
owner, R.S. Osgood & Sons completed an upgrade continue to excel in their expertise in the parts R.S. Osgood & Sons also sells lawn and garden and Landpride.
LA Auto: Convenience of local servicing makes for satisfied buyers
By Donna Keene Rousseau was not intentional; his lot features a wide A car with eyes is exactly what
Freelance Writer / Photographer inventory of used vehicles ranging from brought Steve Roop of Auburn to LA
Ford Mustangs and Honda Accords to Auto Company. I saw Jim driving around
Jim Piper of LA Auto Company in Lew- Audis, Volvos, and Mercedes Benz. in a car that I liked the looks of. When I
iston opened his doors for business in I have a passion for cars, said Piper. stopped in, he had already sold it, but he
February 2009 and since then he has con- Every Thursday I travel to New Hamp- said he knew what I was looking for and
centrated on doing everything right. In a shire and Massachusetts for auctions. I he went to auction, Roop said. I was on
challenging economy where competition go early, before the auction starts, to view vacation at the time. He brought back a
is tight, he has dedicated himself to pro- the inventory, check for vehicle condition, beautiful 2003 Mercedes S Series sedan
viding his customers service that reflects and determine what will be required to and I went in and bought it. A year ago, Piper set out on a business
his commitment to them and to the vehi- move a car from the back of my building Roop, who has always driven used vehi- venture to build a better car buying expe-
cles he sells. to the front. He laughed when he said he cles and trucks said that while he likes the rience for his customers, one less painful
We specialize in inventory that is searches for cars with eyes, those that higher end inventory LA Auto Company than a visit to the dentist. A year later, he
meticulously serviced and restored to catch the attention by their design, color offers, he especially likes the convenience has happy buyers, including Roop and
almost new condition, explained Piper. and styling. He focuses on the high-end of local servicing for his new car. A lot of Nadeau, confirming his success. It was a
We want our vehicles to be dependable, features including moon roofs, leather what can make owning cars like Volvo, fantastic experience.
long-lasting, well-maintained, and rea- interiors, and heated seats, among other Mercedes, and Audi expensive is servicing
sonably priced. Thats why we offer the details, and generally tries to stay with them out-of-town, added Roop.
three-month/3,000-mile warranty. He 2004 or newer models with mileage Pete Nadeau, of Greene, Maine, is another
continued, I have two on-site mechanics under 100,000 miles. satisfied customer of LA Auto Company.
and one full-time reconditioning profes- We can also locate specific vehicles We purchased two cars from Jim, one
sional. We want to sell our customers used for customers, said Piper. I can sit down for my son, and another for my wife, said
vehicles that they can feel proud to drive. with a customer to determine budget, Nadeau. Jim bent over backwards to make
When it comes to preparing a car for the features, make and model of a car of his or sure we were happy. He called me from the
lot, my staff knows not to skimp. her choice. If customers know what they auction when he was searching for a car 733 Sabattus St.
According to Piper, the business over
the past year has carved itself a niche in
want, I can find it. And from the first to
the last car he has located for a customer,
for my son. Even after the sale, if we had an
issue, Jim took care of us. I was impressed.
Lewiston, Maine
used foreign cars. He admits the direction every one has left his lot happily satisfied. Hes been very good to us. 777-0047
Chapman Collision Center went green from day one

By Rich Livingston direct gas-fired baking booth along the right amount of time, the first
Freelance Writer / Photographer with a Drive on 360 degree frame time. He tells the story of a driver
machine. from Massachusetts who was rear-
Green from Day One is the first ended in a collision in Portland
thing youll notice, on the sign at Chapmans 8,000 square foot recently. That customer was
the driveway entrance to the new shop, with 15 working bays, is referred to Chapman by a friend,
Chapman Collision Center, at 2085 three miles from Turnpike exit 80. and was happy with the repair job.
Lisbon Rd., in Lewiston. Because It can accommodate everything Unfortunately, the same driver
we opened this shop from from custom-paint jobs on was involved in a second accident
scratch, just this past December, motorcycle tanks to huge tour two days later, and was back at
said Bob Chapman, we were buses and dump trucks. It is the Chapmans.
able to do everything right. We only heavy-duty repair facility in
were able to help protect the the area, with a 14x14 door and Eventually, the whole industry will
environment, provide a healthier an 80-foot-long bay. move to the kind of technology
Bob Chapman keeps a close eye on technology that allows for better job results. were using now, Chapman said,
workplace for our own people,
and do the best possible job of If it rides on the road, it can fit in but we are well ahead of the curve.
matching factory-original paint m a n u f a c t u r i n g , C h a p m a n The new technology lets us do our shop, Chapman laughed. They Its expensive to convert existing
jobs, all at the same time. explained, but its a relatively a better job for our customers, have personnel licensed to operate equipment to what is needed for
new capability in collision repair he said. Controlled, consistent big rigs, and they can provide these new coatings, but weve
Using a waterborne basecoat facilities. Not only is it good for the pressure from new stainless steel on-site estimates wherever the been able to get it right to go
from PPG Industries instead of the environment, but because its the paint guns provides a consistent equipment might be. green right from the start.
more conventional solvent-based same process as the factories use, coating that is virtually the same
systems can reduce the amount of it enables us to precisely match as the original. Youd be surprised, Chapman Collision handles all
smog and ozone-damaging VOC factory colors. Chapman knows he added, by how many subtle insurance paperwork for their
chemical compounds released what hes talking about. Before variations there are to each color customers, including rental cars
into the air by as much as 80%. opening his own shop, he had produced by each manufacturer; (drop-off and pick-up as well). Our
This is the latest technology in spent 19 years running body shops but we can match them all. The goal, Chapman explained, is to get
use in as much as 90% of auto in Augusta and Lewiston-Auburn. shop is equipped with a Devilibiss our customers vehicles repaired in
Chapman Collision Center 2085 Lisbon Rd., Lewiston 782-2022

Lee Auto Malls: Rolling forward and looking ahead
By David A. Sargent
Freelance Writer
It
takes a solid foundation of quality
product and excellent customer service
to maintain and even increase growth
in the face of the current recessionary economy,
but thats what Lee Auto Malls is achieving.
John Isaacson, CEO of The Lee Auto Malls, said,

We are successful because we have built a
diverse line of franchises. The list of autos sold by
Lee now includes Dodge, Chrysler, Cadillac, Jeep,
Honda, Nissan, Toyota, Scion, and GMC trucks.
In the face of recession, the past year has seen

the addition of 70 new employees statewide
and eight additional locations. We have a lot
of long-term employees who work hard to take
care of our customers, Isaacson continued. He
noted that Lee Auto Malls is often making sales
to fourth generation customers.
Shopping for a new or used car at Lee Auto Malls

is easy and pleasant. The huge lots are filled
with selections and there are multiple bright
and shiny showrooms. Repair service is quick
and easy, with a comfortable new lounge area
with snacks and high-definition TV available in
Auburn.
Isaacson outlined the company history that goes

back to a 1936 DeSoto-Plymouth dealership
named Advance Auto Sales on Franklin Street
in Auburn. Neither the original building nor the John Isaacson (above left), CEO, and Bill Menke (above right), general manager of Lee Auto Malls, stand in the Center St. showroom.
street are now in existence. In 1969 Shep Lee, son
of the founder, moved the business to what was
then a two-lane outer Center Street.
Energy efficiency in the cars they sell is also business to utilize Zero-Sort for 100 percent year. Isaacson said funds are given to as many as
It was a huge risk, Isaacson said. It was like the reflected in the companys attention to good waste paper recycling. possible, and every request, whether funded or
edge of the earth. The Auburn Mall did not exist, energy practices in their buildings. New lot not, receives a written response.
the Veterans Bridge was not yet built and there lighting that uses less electricity and causes less Support for many community organizations and
were no other car dealers in the area, just farms. upward light loss was installed at the Center events has always been an important part of With its 75th anniversary celebration coming up
Today, every new car sold in this county is sold on Street location recently. More efficient lighting the Lee business philosophy. Isaacson said, We in 2011, Isaacson sees emphasis on continued
outer Center Street. and other green measures have been taken take very seriously the obligation to give back to growth for the locally-owned and managed
inside the buildings. Menke also explained our communities. More than 1,000 requests for firm. The Web site at www.leeauto.com offers
Nevertheless, the company grew steadily. Shep that Lee Auto Malls has become the first local donations are received by the company every a wealth of up-to-date information about the
Lee was the first in Maine to own more than one availability and price of hundreds of vehicles,
auto dealership. Lee Auto Malls now comprises and the inventory can be searched by new, used,
six auto dealerships in Lewiston-Auburn and year, make, style and price criteria. Theres also
20 across Maine Presque Isle to Saco and plenty of information about financing.
Topsham to Norway making it the largest auto
sales organization in the state.
Bill Menke, Lee Auto Malls general manager, said

people are keeping their cars longer and they
are paying attention to proper maintenance.
When they shop for a new car, they are focusing
on gas mileage and safety. In addition to Hybrid
vehicles, he said there will be a lot of progress in AUBURN
the near future in clean-running diesel vehicles
and full-size, fully electric cars.
777 Center Street
Photo: Jose Leiva Toll free (888) 343-5695
Local (207) 784-5441
At Lee Auto, We never forget whos driving. www.leeauto.com
Whited Motorhome & RV: Icons of the open road
By Rich Livingston dryers, lets you roam the countryside at people who have postponed their purchase,
Freelance Writer/Photographer will, to follow the concert or racing circuits, and theyre ready, now. There are great
or to follow the weather, wherever you like. new financing options in place, both from Because Whiteds RV
A
tow-behind camper delivered to Whited Motorhome and RV Center, on Hotel local Maine financial institutions and from business is affiliated
your favorite campsite can provide Road in Auburn, celebrates its ninth year national sources. Whited is in terrific shape,
your family with an affordable, with millions of dollars of new inventory, with lots of RVs arriving every week.
with the larger, heavy-
dependable vacation home for much less and an open house with refreshments and truck business next door,
than you might expect. A big, Class-A diesel specials on parts and service. This is already Diversification helps, for sure, Mynahan the company didnt
pusher motorhome, fully equipped with shaping up as the recovery year for the RV explained. And, were diversifying the RV experience the full extent
such amenities as 40 plasma TVs, convec- industry, said Whited General Manager Gary line this year, too: were now an officially
of the recent downturn.
tion ovens, Corian counters, washers and Mynahan. Theres pent-up demand from authorized Winnebago dealer from small,
Class-C gasoline models, vans, and up to
Class-A gasoline models, too. Thats in addi-
tion to the big diesel Tiffin, Fleetwood and who have been part of this industry for more
Forest River motorhomes and the tow-able than 15 years. Its an educational process, and
travel trailers were known for. Adding Win- people like to take their time. And we make
nebago to the Ford and Peterbilt trucks it fun, too. Its a kid-friendly place, because
the company also represents means that kids need to be a big part of the decision
Whited now offers three of the most iconic process, and they really enjoy exploring all
American brands on the road. the nooks and crannies, he added. The Web
site www.whitedrv.com provides direct
Shopping for an RV is like buying a home, access to the entire Whited inventory, lets you
Mynahan said, and so it helps that we have browse options, pricing, parts, and learn how
people like Scott Lewis and Bill Strauss to take advantage of the RV experience.
Whited Motorhome & RV

2160 Hotel Road, Auburn, Maine
1-800-235-3613
Martindale Country Club opens its doors and links

By Rich Livingston Freelance Writer Auburn. Fresh ingredients, innovative restaurant and on the golf course, Glicos
dishes, and moderate prices are evident on asserted. Day and Glicos have brought in
A
fter nearly 90 years as, arguably, the new menus. This will be a destination certified CGSA, Scott Cybulski, as their new
the preeminent social and golfing for everyone, not just golfers. We really golf course superintendent, one of only
club in the Lewiston-Auburn area, want everyone to treat Martindales Grill three certified golf course superintendents
Martindale Country Club opens its doors Nineteen like they would any other fine in the state of Maine. Cybulski had served
and its links to the general public in a restaurant in town. the past 15 seasons at the Falmouth
semi-private nature. Co-owners Jim Day Martindale remains, foremost, a golf Country Club. Scott is one of the states Mondays, starting on May 17. Those playing
and Nick Glicos (who also serves as director facility. We want everyone members, top superintendents without question. will also be able to enjoy golf lessons, weekly
of golf) have committed to making every guests, and the general public to simply His work over the years at Falmouth games, wine tastings: Its all about having
aspect of the Martindale experience as have fun here and enjoy the exceptionally demonstrates this. Maine golf has been fun, said Glicos.
rewarding as possible, for both members conditioned golf course, superb given a nice head start by Mother Membership has its privileges, too,
and guests alike. food and beverage facility, and Nature this spring, Glicos said. The including a full tournament schedule,
The main dining hall, refurbished along professional atmosphere, said course came through the winter preferred tee times, billing privileges,
with the rest of the clubhouse, remains Glicos, who has a distinguished in amazingly good condition, discounts on lessons and club services,
available for weddings, business meetings, 20-year career in Maine golf and and players should have a great as well as a number of social functions
and all sorts of private functions, with is president of the Maine chapter experience right from the start. throughout the year. The membership is
exceptional menu options. The public is also of the New England PGA. All 18 greens are in super shape to enthusiastic about the outcome of the sale
invited to dine in the popular Grille Room, Jim and I are really committed start the year. We have a number of of the club, Glicos said. Were really excited
where there is also an ambitious new menu. to Martindale long-term, Glicos said. on-course upgrades, that will take place about bringing them a great product and
General manager Mike Williams said, We Jim is an exceptional businessman and has throughout the season, that will be evident service. The public is welcome at select
expect the new Martindale to be one of extensive experience in food and beverage, to everyone playing here this year. Players times each day. The cost of membership
the great dining experiences in Lewiston- real estate development, and brings a will also find an entirely new fleet of golf has gone down considerably and we expect
wealth of knowledge to the operation. Jim carts in place, another sign of how things that 75% of our play will be derived from our
has been a member of Martindale for many are changing. members. But it is a whole new experience,
years and is very active in the community. There are leagues for men, women, and and we really want everyone to be able to
For he and I to operate Martindale together couples. Women who are not members of enjoy this wonderful facility.
is very exciting. I think our skills complement the club are invited to play in leagues and
each other and we have worked closely on it is not necessary to commit to the entire Martindale Country Club
improving the clubs facilities and operations. season. They can play once, once in awhile, 527 Beech Hill Rd., Auburn
The keys to success at Martindale will be or as often as they like. Tee times for the nine- 782-9074
close professional management, both in the hole league will be between 4 to 5 p.m. on www.martindalecc.com
Affordable Eyes: Style and fit that fits your style
By Deborah Conway are crafted on-site in accordance with each Affordable Eyes is open every weekday from
Freelance Writer / Photographer customers prescription. 9:30 until 6:00 and Saturday from 9:30 until
1:00, although they do close the third Saturday
S
tepping into Affordable Eyes on Center Single vision, lined and no-line bifocals are of every month. For more information, they
Street in Auburn is like going on a shop- all available, as are sunglasses. Lenses can be can be reached by telephone at 333-6927.
ping trip with an old friend. Proprietor tinted to any color you like, and new lenses
Bill Nadeau believes that it is very important can be cut to fit in a frame that you have pur- Affordable Eyes stands behind its products
that his customers feel comfortable with chased elsewhere, or even an old frame that and Nadeaus goal is to make sure you will be
the process of purchasing eyeglasses and at you just dont want to give up. completely satisfied with the way you look
Affordable Eyes the customers do. and the way you see.
Perhaps the most striking difference between
Nadeau began his career in eye care more Joanne Hillwig, of Lewiston, sits with Bill Nadeau and Affordable Eyes and other eyewear retailers is Your comfort, both after you receive your
than 30 years ago as an optical technician. In tries on a pair of eyeglasses. the price. Depending on the brand of frame eyeglasses, as well as while you are choosing
1995, Nadeau became a certified optician and that you choose, and your prescription, your and fitting your face jewelry, is what makes
became passionate about providing excellent new eyeglasses will cost anywhere from $59 Affordable Eyes a clearly good choice when
customer service. to choose from, he takes his time helping you to $159, with a second pair starting at just $40. the time comes to purchase eyewear.
find a style and fit that fits your style.
Approximately four years ago he put his many
talents to use at Affordable Eyes. Nadeau con- From wire frames to plastic, black, brown, silver
siders the purchase of eyeglasses to be similar and gold to bursting with color and light, men,
to the purchase of a piece of jewelry. This women, boys and girls will find something
should be a fun experience, he exclaimed that looks great. Affordable Eyes has some-
with a smile, referring to his product as face thing for the entire family.
jewelry.
Born and raised in Maine, Nadeau understands
The simple coziness of the Affordable Eyes that Mainers want both friendly customer
showroom allows Nadeau to give friendly, service and quality products that will stand
honest and professional individual attention the test of time and wear. Although frames are
to each visitor. With more than 240 frame styles purchased from various distributors, all lenses 229 Center Street Auburn, Maine 333-6927
Spring blossoms at Donnas Greenhouses
By Deborah Conway other out-of-the-way places, and delight in
Freelance Writer bringing unique and affordable decorative
pieces to offer their clientele.
W
hat began as a small vegetable In addition to their five greenhouses and
stand in 1986, has grown and multiple meandering outdoor garden paths
blossomed into a colorful and with well-stocked tables and trays, bountiful
expansive array of products and services to hanging floral baskets, and landscaped areas
suit the fancy of any gardener. From soil and teaming with colorful flowers and delightful
compost materials, to annual and perennial statuary, Donnas has a lovely gift shop
flowers, vegetable plants and herbs, as stocked with locally made Blackcat Pottery,
well as fruit trees and bushes, Donnas can pottery by Wayne Messer of Cumberland,
get you started. With a variety of fertilizers bird feeders, sundials, candles and gifts for
and mulches, all available for pick-up or the nature enthusiast, as well as all of the
for delivery in bulk, Donnas will help you essential garden tools and seeds. classes in Growing Seedlings. Chuck will June, Donnas will participate in the annual
keep your garden healthy and beautifully provide all of the supplies and assistance Country Garden Tea & Tour over four days
maintained. needed to start and grow 72 plants for your of plants, tea and snacks. FMI, visit www.
For those who enjoy decorating, Donnas
carries a large assortment of Massarelli
April showers bring May garden. Donna will be leading Container
Gardening classes on how to create a
countrygardenteaandtour.com.
Donnas Greenhouses, 216 Ricker Road,
stone garden accent pieces and bubbling flowers, and so much window box or other container garden
with plants of your choosing, whether you
New Gloucester, is open every day until 6 p.m.
Visit their greenhouses and gift shop and take
fountains. Owners Donna and Chuck McNally
travel extensively, visiting art auctions and more this time of year at prefer flowering, vegetable or herb. These a stroll through their gardens, or call Donna
classes are offered through a local Adult & and Chuck at 926-3776 to see how they can
Donnas Greenhouses in Community Education program and require help you make the most of your green thumb
New Gloucester. preregistration by calling 345-3217.

In addition, every Saturday in May, Chuck
by gettin dirty at Donnas.
will teach a Raised Bed Gardening class

on techniques and resource development
Donnas
Donna and Chuck have mastered the
art of gardening and enjoy sharing their for creating raised bed gardens. Call or visit
Donnas Greenhouses for more information
Greenhouses
knowledge as much as they enjoy sharing
their flowers. For the gardener who wants to regarding classes. Although the raised 216 Ricker Rd., New Gloucester
enhance his or her ability to get a plant from bed gardening class is free, the fee for the
seed to garden, Donnas offers weekend Adult Education classes is minimal. In mid- 926-3776
24 SUN JOURNAL PR FILE 2010 Sun Journal, Lewiston, Maine, Saturday, April 10, 2010 Sun Journal, Lewiston, Maine, Saturday, April 10, 2010 SUN JOURNAL PR FILE 2010 25
6 SUN JOURNAL PR FILE 2010 Lewiston, Maine, April 10, 2010
Reggies Sales & Service: Time to grow and mow
By Rich Livingston Reggies may be among the biggest inde- nological innovations to the industry, Emery Ive been growing for years, Emery said.
Freelance Writer/Photographer pendent purveyors of snow blowers and added. But, while Reggies has always been Weve had commercial greenhouses in
home-oriented winter gear in the Lewiston- about managing things that grow, new the past. But moving to this location will be
Auburn area, but their biggest focus is on this year will be a focus on actually growing much more convenient for customers lots
Its name - Reggies Sales and Service may, what comes out of the ground rather than things. Beginning this spring, Reggies will of parking, more display space.
technically describe the business, but it what falls on to it. add a new commercial greenhouse capac-
doesnt begin to explain what they do or ity to the Minot Avenue location, providing For several years, Reggies has given away
how they do it. Specialists in a wide range Reggie Emery Sr., a supplier to the most unusual varieties of vegetables, savories, tomato plants through local foodbanks, and
of outdoor power equipment, for lawn, rugged outdoors industries for more flowers and seedlings. to school and veteran organizations. How
garden, commercial landscaping and for- than three decades, built the companys great is it for people to be able to grow their
estry, along with a broad array of protection reputation by servicing woodcutters. The Specialized peppers, for example, own food?
and safety gear, Reggies is as much about company always has at least 250 chain saws Emer y said, or Oriental eggplants.
service (and parts) as it is about sales. in stock, including more than 40 different
models, suitable for any size lot, variety of
People might be surprised by the
variety of produce that can be grown
Reggies
Our goal, said Reggie Emery Jr., a 20-year
veteran of the business, is to make sure our
tree or harvesting operation. And Reggies
will gladly fulfill any special orders that may
in Maine. Reggies greenhouse opera-
tion will offer grow-to-order plantings for
Sales & Service
customers can get their work done, whether be beyond their inventory, as well. landscapers, and also have a direct retail 1334 Minot Avenue,
were talking about homeowners or woods- element. Auburn, Maine 04210
men. We want to be sure they have the The company is a family-friendly enterprise
right equipment for their jobs, and that the that also meets homeowners needs, any 207-783-0558
equipment works the way its supposed to. time of year. We have a great reputation
for snow blowers and generators, Emery
With an extensive assortment of power said, but our busy season really starts in
equipment from such dependable names the spring, when mowers and landscap-
as Stihl, Husqvarna, Echo, Jonsered Chain ing equipment displace snow blowers in
Saws, and a new line of commercial-grade the big lot on the hill overlooking Minot
blowers and weed wackers from Shindaiwa, Avenue, in Auburn.
Reggies tools are built to last, to handle
tough jobs in the field. We know that time Exmark, for example, is among the biggest
is money, Emery explained. Well keep you names in mowing and landscaping, and
in the field. they are constantly bringing the latest tech-
Aqua-Max of Maine:
Free your home and water supply of pollutants and poisons
O
ver the last 16 years Dan and Brenda grams. Bates is proud to be a member of Side-by-side tap
Cote have expanded their busi- WQA; it makes his job easier to explain to water comparison:
ness at Aqua-Max of Maine, located the customer the importance of field testing Polluted (left)
at 914 Sabattus Street, Lewiston, with the and customizing options along with infor- versus
addition of four staff members. Today, they mation on new innovative techniques. Clean (right)
continue to educate the public about water
quality and its effects along with the impor- QUALITY
tance of buying products and services from Cheaper is not necessarily good or bad, but
people who are certified in their trade by the before, during, and after your water treat-
Water Quality Association. ment purchase, ask yourself, Who can and CASH-AND-CARRY
will answer your questions professionally? SHOWROOM
CERTIFICATION Dont be fooled; always get an independent For those who like to do
Cote said it is a great honor to be a member lab test done and always, always ask for a full their own home repairs,
of WQA, an international trade association explanation of the results, what they actually Aqua-Max of Maine
representing the residential, commercial, mean in regards to health and the effects on now offers a cash- sink. Cote said, As we
industrial and small community water treat- your home plumbing and heating. I promise and-carry showroom used to say, the proof
ment industry. Cote also sits as a Board it will save you dollars, said Cote. located at 914 Sab- is in the pudding.
Member for the Eastern Water Quality Asso- attus Street, Lew-
ciation which serves the eastern part to the INNOVATION iston. The team is An overview, whether
United States. Products constantly evolve and, said Cote, qualified to explain you are treating
We need to stay up-to-date with the current what equipment and water stains, odors
When making proper equipment com- changes to our environment. You can rest installation proce- or carcinogens such
parisons, who would you depend on for assure that when you buy from Aqua-Max of dures are needed to as arsenic, or water
the answers a store employee/ trades- Maine, youre dealing with educated instruc- properly fix issues the and air radon in your
man with generic knowledge or a certified tors/salespeople who will let you know what right way. We encour- home, Aqua-Max
knowledgeable educator/salesperson who your options are even before you make a age people to bring in of Maine can make
has passed WQA exams and has also been purchase. their water report for resolving such issues
factory trained? In a typical big box store or a full explanation of the less complicated with a
hardware supply house you may not be able Aqua-Max of Maine can help you deter- results. The showroom has visit to the showroom or call
to find an employee with knowledge about mine your living and working water needs. an area where we can test for some con- for an appointment and we will visit you.
water chemistry, or for that matter, proper Cote said, Not sure what the difference taminants. Cote added, Bring in a water
sizing experience. is between living and working water? Ask sample or obtain an A & L Laboratory kit at SAVINGS FOR YOU
us at Aqua-Max of Maine. Want to know if our showroom. The team at Aqua-Max of Maine can show
Cote noted that theres a move for national your existing water treatment products are you examples of untreated water along with
certification to be required of all vendors of efficient or wasteful or part of the go green TECHNOLOGY its effects. Cote said, As an example, most
water quality products and he is hoping that movement? Call us at Aqua-Max of Maine at The white mailboxes in front of the show- people dont realize that simple water treat-
certification does in fact catch on; this way, 782-1005. room have A & L Laboratory kits available for ment can cut energy costs by 29% that
consumers will feel safer and will have more pick-up and drop off during business hours is huge. Water treatment can lower main-
knowledge about their water chemistry and In addition to certified water treatment or after hours, which ever is more conve- tenance on heating elements and treated
how the system actually works. products, Aqua-Max of Maine provides nient for the customer. If a person wants an water will heat faster producing immediate
quality Water and Air Radon Mitigation appointment for in-home testing, Aqua-Max hot water savings.
At Aqua-Max of Maine, being certified Services. Reducing radon from your well or of Maine will dispatch a person to the home
means we have the knowledge and experi- the air in your home is a job for a certified for a free water analysis without any pres- Treated water means septic systems are not
ence to explain to the consumer the whys expert. sure to buy anything. exposed to harmful detergents, and even
and hows of a system and why quality of a results in huge savings on cleaning supplies.
product is important. Quality and proper Cote explained, Most people are not aware Aqua-Max of Maine staff carry an exten- Aqua-Max carries all natural biodegradable
sizing will give you more buy for the buck, that a home in the city can also have radon sive portable lab when they are on the cleaning and personal soap products that
Cote said, dont short change your options. issues in the air. Call A & L Laboratory for a road so we can bring the lab to your can save up to a $1,000 dollars per year, for
radon test kit at 784-5354 or pick up a kit at home to test and treat your water on an average family of four, said Cote, and all
At Aqua-Max of Maine, we are proud of Hotel Road, Auburn, Maine. site, said Cote. The benefit of having your of these products are manufactured with
Wayne Bates, our top educator/salesperson water tested on site, right in front of you, plant-based materials totally hypo-aller-
of the year for Hague Quality Water Prod- Aqua-Max staff are certified radon mitiga- is that the visibility of the test procedure genic concentrated soaps that dont have
ucts in the North East region which incor- tors and are registered with the state of should alleviate any skepticism you may any chemical preservatives and are ideal for
porates New Jersey, New York and the six Maine radon department. The Aqua-Max have about the integrity of the water test new front loading washing machines. Visit
New England States, said Cote. Bates follows team has been initially certified by the and actually see how well the recommended the showroom to see these products for
the WQA industry code of ethics along with Rutgers University in New Jersey following system would work by utilizing a miniature yourself and get a full explanation of their
participating in the annual certification pro- the Maine state standards. water treatment device at your own kitchen benefits to you.
Aqua-Max of Maine 914 Sabattus Street Lewiston, ME 04240 207-782-1005

www.aquamaxofmaine.com
Hammond Tractor wants to know: Is it spring yet?
By Rich Livingston Gary Hammond, an Edward Little gradu- work equipment including mini-excavators
Freelance Writer/Photographer ate, believes in investing in the city, and the and specialized agricultural tractors and
company is well-positioned to be here for a commercial mowing equipment, with the
A
long time. Stan Spilecki, general manager of latest technology and most ergonomically-
lthough Hammond Tractor, on
the Auburn dealership, explained that, We correct operator features.
Minot Avenue in Auburn, provides
do a lot of long-term, strategic planning,
a wide range of winter equipment, it
thats constantly updated. It helps keep us That diversity ensures that all customers,
is spring and summer when the company is
innovative and efficient. Thats especially regardless of how modest their needs might
busiest. The largest farm, garden, commer-
important in tough economic times, he be, have access to a level of professional
cial, golf and turf, and commercial chipper
added, because customers know they can knowledge and skills that is unchallenged
dealer in New England, Hammond Tractor
count on you. in the industry. Hammond Tractors motto is
helps you take care of the work that needs
Committed People, Exceptional Value.
to be done outdoors: dairy and vegetable
The business is built on the combination of
farms, construction job sites, golf courses,
superior service with a staff of thoroughly The Web site, www.hammondtractor.com,
and your own backyard.
experienced certified technicians, com- provides convenient links to all the brands
bined with a huge inventory. Hammond carried at all the Hammond locations,
Nothing runs like a Deere, is, of course, the
continues to service equipment that has making it easy to find the right equipment
famous signature of the company with its
been in the field for decades and has com- for the job. Back yard or back-40, Hammond
modest beginnings in the prairies of the
puter access to the lifetime history of every Tractor has what it takes to cut the work
1830s, and that philosophy is fulfilled every Kuhn, are well represented.
John Deere tractor brought to its service down to size.
day by the folks at Hammond Tractor.
department.
The company sells and services a large line
Although Hammond provides the most of Honda power equipment such as gen-
With additional locations in Union and Fair-
diverse inventory of John Deere equipment
of any retailer anywhere near its territory, it
erators, lawn mowers, pumps and more,
and has recently added Stihl chain saws
field, Maine, Hammond Tractor has a staff
of 90, and a massive inventory of all sizes of
Hammond Tractor
also offers a wide range of equipment from and trimmers. Theres a wide range of used
tractors suited to every size job and site, suit- 1110 Minot Avenue,
more than two dozen other dependable equipment and even an array of kid-sized
manufacturers, enabling a perfect match John Deere gear.
able for homeowners and small farmers. Auburn, Maine 04210
between the work that must be done and
the means to do it. Such familiar brands as Family-owned for more than a genera-
The company also stocks, sells and services 207-782-8921
workhorse tractors and commercial site- www.hammondtractor.com
Mahindra Tractors, DR, Walker Mowers, and tion, Hammond is dedicated to Auburn.
Pineland Lumber: Nearly 100 years of commonality
By Donna Keene Rousseau building contractors control the costs to can buy and thats relationships. Knowing, the extra time. Nearly 100 years of business
Freelance Writer their customers in a tough, competitive really knowing your customers, not only by success supports that statement and is yet
market. With this in mind, Pineland Lumber budget or project but by name, by family. one more good reason why supporting local
D
oing business locally is more is a member of Lumbermens Merchandising When you establish commonality, you take businesses benefits everyone.
important today than ever before. Corporation, the largest buying co-op
For nearly 100 years, Pineland available for independent lumber dealers.
Lumber has remained committed to its Pinelands membership allows them to level
community and responsive to their needs. the playing field, keeping them competitive
According to Neal Ouellette, who co-owns pricewise with the larger big box stores.
Pineland Lumber along with Ruth Gallagher,
the business has been a proud contributor to Perhaps one of Pineland Lumbers greatest
the economic growth in Lewiston-Auburn secrets to success in a slow economy,
and, throughout its history, has looked for however, is its ability to deliver customer
opportunities to give back to the community service with a veteran team of professionals
that has supported its business success. ranging from the company owners to
yardmen, from inside and outside sales staff
Ouellette expressed an increased need for to project designers. Together they boast
supporting local community organizations more than 250 years experience in the Pineland Lumber April 1962
and businesses in economic times like building industry. As Ouellette put it, Here,
these. As with many businesses, Pineland the owners are in the store. We dont need
Lumber receives solicitations weekly for to call a board meeting to make a decision
supplies and materials for various group about whether we can provide a product for
and organizational projects throughout a particular project. We can decide right here,
Androscoggin County. right now with a customer.
Alongside its community support is Ouellette continued, There is something

Pineland Lumbers effort to help individual that no amount of advertising or money
10 Avon Street Lewiston, ME 784-4524 www.pinelandlumber.com
Sherm Arnolds Flooring and Kitchen Design Center
By Dan Marois to plan out what they want to accomplish,
Freelance Writer / Photographer said Lebel, noting that improvements in the
With the click of the mouse, kitchen and bathroom can bring the greatest
F
rom the minute you enter Sherm you can see how your increase to a homes value. We work within
Arnolds Flooring and Kitchen Design the persons budget and show them the
selection of kitchen cabinets
Center, theres a friendly atmosphere options and selections that are available.
that you find only at a family-run business.
will look in your home.
There is a lot of conversation and good- A quick walk around the design centers
natured kidding going on, but its all business showroom reveals that there are many
when it comes to talking about home remod- and shell put together all the options that are design options from which a shopper can
eling and renovations. available for your project or plan. choose. In one area, customers get an up
close look at kitchen cabinets including
Denis Lebel, owner and self-proclaimed jack- Lebels son, Todd the kitchen specialist the wide array of colors, designs and brand
of-all-trades, is at the center of the activity is seated at a computer, putting the fin- names available.
from greeting customers, fielding questions ishing touches on a personalized design for
Meet the folks at Sherm Arnolds:
over the phone, and attending to whatever a kitchen remodeling. With the click of the Another showroom is filled with more floor- Todd Lebel, Denis Lebel, Diane Dube
needs to be done. computer mouse, Todd shows us exactly how ing selections than anyone ever thought pos-
the kitchen cabinets will look in the custom- sible. Theres one display after another with
Lebels sister, Diane Dube the flooring spe- ers home, including precise measurements samples of everything from the newest and can visit www.shermarnolds.com to start
cialist can be found introducing customers for the installation and a 3-D look at the color best laminate flooring to multiple racks with planning their home renovation projects.
to an endless selection of laminate tiles, vinyl and design selected. carpeting samples of various textures, colors There, youll find the selection of items that
flooring, and carpeting in hundreds of styles, and designs. can be seen at their location at 550 Lisbon
patterns, and colors. Dube has nearly three Lebel noted that hes owned Sherm Arnolds Street in Lewiston.
decades of experience in selecting exactly Flooring and Kitchen Design Center for two For the environmentally concerned shopper,
the right kind of flooring to meet the custom- and a half years, though the company has Sherm Arnolds offers bamboo flooring, Weve been blessed, said Lebel, stating that
ers needs. been around for three decades. In that time, one of the greenest materials available, as old and new customers alike trust their home
business has grown and hes proud of the well as carpeting made from 100% recycled projects to the family team of Denis, Todd,
Diane will come right to your house to special attention he gives his customers. materials. and Diane. We encourage people to stop by
measure your flooring and discuss what you and look at our showroom and meet our truly
are looking for, said Lebel. Shes the expert We sit down and work with the customer For the shoppers convenience, customers dedicated staff.
The Health Club & Spa: Our goal is to accommodate our members
By Donna Rousseau cut from their budgets. Not getting out We have seven treadmills, three recum-
Freelance Writer of the house or exercising will affect ones bent bikes, two uprights, three steppers,
health. Its like a vicious cycle, not working five elliptical machines, and two arc trainers.
T
he Health Club & Spa has been in out leads to medical issues, which leads to Also available are Cybex, Reflex and Nautilus
business for over 35 years and under future medication expenses. machines, as well as a free weight area.
the ownership of Lisa and Tony Fon-
taine for the past four and a half years. Many The Fontaines realize that not everyone We provide a free initial workout program
renovations have taken place and more are can pay a membership upfront so they with follow-ups to suit your individual
planned. The Health Club offers a variety offer payment plans. They dont charge any needs. The Health Club has aerobic classes,
of exercise choices from exercising in a extra fees for a workout program or for any strength training, stretching, kickbox-
class or on your own, on the aerobic floor, of their classes. We are here to help every- ing, step, and sculpting classes; Yoga, Tai
in the water, with or without weights or one in any way we can; we try and accom- Chi, and Zumba. These classes are offered
Members can use the pool area for exercise or to
equipment. modate their needs. throughout the week at no additional cost
relieve pain.
to members. The Health Club offers the
We are more than just cardio machines, The pool area can be used for exercise or SilverSneakers program, added Fontaine,
said Lisa. We have something for every- to relieve pain. There you will find a three- who described the fitness program as one to accommodate every pocket. Call for
one from ages 12 and older, at any stage of lane mineral pool, large mineral hot tub, designed specifically for seniors or those membership info.
fitness. There is a different workout area for wood-heated sauna and Danish plunge. The with disabilities. Completing the fitness
everyone. Health Club offers water aerobics classes at experience at the Health Club, members The goal for The Health Club & Spa is to con-
least seven times per week. can benefit from on-line nutritional meal tinue to renovate and expand to accom-
As the economy has affected everyone, planning, tanning, massage and physical modate their members needs. Our most
the Fontaines have noticed that fitness has Members benefit from cycling classes, a therapy on-site, all at additional costs. recent expansion provided a 26x76 physical
been one of those things that people have power-lifting room and, on the main floor, therapy business and a larger mens locker
Fontaine described the Health Club as room, Fontaine explained.
non-intimidating, family-oriented, where
members are not just numbers. We really For Fontaine, the key is moving ahead
make an effort to know all our members by responsibly. We want to continue to
name and, if we dont know them, we will at provide our members with fitness programs
some point. Knowing her clients and recog- designed to meet their individual needs. We
nizing their needs is what drives Fontaine to want our members to be comfortable and
offer a range of membership plans designed have fun while they work out.
Androscoggin Oral & Maxillofacial Surgeons: Comfortable dental treatments
D
o you have a toothache? In this Patients with knocked-out teeth must see These two brands of implants have wide
economy, all too often patients are the dentist within 90 minutes of the accident variability in size and shape making them
making hard decisions between for reinsertion and fixation. After that time, very versatile in the jaw no matter what your
restoring teeth in a normal conventional the chances of successful reinsertion drop individual circumstances. If you are missing
dental fashion or extracting them. This off dramatically. Frequently, these teeth will teeth, these two systems usually have a
unfortunate decision is usually forced upon require subsequent root canal therapy and solution and dental implants can be placed.
them by financial considerations. perhaps even restoration and crowns. Dr. If you have any questions about implants,
Kippax can initially stabilize the tooth and its very easy to arrange a free implant
Dr. Kippax at Androscoggin Oral & then help you arrange the appropriate follow consultation by calling 1-800-400-4665. We
Maxillofacial Surgeons can help you with up with your general dentist. Dr. Kippax and can advise you as to whether or not implants
the extraction, but also can help you realize staff are on call 24 hours a day, seven days a are possible for you, what type is best, and
what other options are available for you. week for just such emergencies. Dr. Kippax how much they will cost. We can also arrange
Every patient may have options among also treats facial fractures and lacerations in coordination with your general dentist for
several different treatment plans before Dr. Kippax at Androscoggin Oral & Maxillofacial his office as opposed to a potentially lengthy their part of your treatment plan.
making the decision to take the final step of Surgeons emergency room visit.
extraction, and Dr. Kippax is happy to advise For many people who have let their teeth
you of these options. Many patients have go, sometimes the only answer is a full-
fallen away from their dentists for routine care may be badly misaligned or not functional mouth extraction. We know that this is a
With dental implants,
and then have toothaches that force them or may develop pathology and infection difficult decision to make and we can help
to find a dentist immediately. In situations around them. If the wisdom teeth do require we have a variety of you figure out if it is the right thing for you.
like this, Dr. Kippax and his staff are available removal, we can make the experience We can then make sure the extractions are
aesthetic options to make
five days a week and every other Saturday for comfortable, in our office, with general performed in a comfortable professional
emergency care. anesthesia. our patients feel more manner perhaps with general anesthesia.
Following the healing period, we can
comfortable, function
Androscoggin Oral & Maxillofacial Surgeons, Many patients are involved in sports and we help you coordinate with your dentist or
P.A. can also help you with routine wisdom strongly recommend use of mouth guards normally and feel better denturist for fabrication of complete upper
tooth extractions. Wisdom teeth are not for any type of contact sport. Mouth guards and complete lower dentures.
about themselves.
useful teeth and may cause problems for and helmets with chin bars can virtually
the existing dentition by wearing away bone eliminate most dental trauma injuries. Any We strive to make this situation for patients
on the back side of the neighboring teeth. tooth that has been traumatically fractured or The Implant Center at Androscoggin Oral & comfortable and treat them with respect
Also, wisdom teeth may become decayed knocked out has a very short time period in Maxillofacial Surgeons uses the Nobel Biocare during the course of it. We understand
due to the difficulty of cleaning them, they which treatment must be rendered. and Nobel Active and Bicon Implant Systems. patients concerns and questions.
T
o Our Extended Family physicians, We Build It On-site
physical therapists and individuals
in need of orthotic and prosthetic
You Prescribe It fabrication.
services and products. Advance Orthotic and
Technicians, left to right:
Prosthetics offers the personal and professional
Nate Nichols, Nate Fish, John
help to both referral sources and patients that Roeger, and Jess Cook
cannot be found with off-the-shelf or online
products. AOPS repeatedly serves hundreds
of referral sources throughout Central and
Southern Maine. Its our full-service team
approach that makes the difference. We Bill It Our
dedicated specialists
Together, We Make It assure billing
Happen We Design It Based procedures resulting
on physician and patient in maximum insurance
We provide a wide range of Orthotic and information and practitioners reimbursement for our
Prosthetic services and we treat a wide variety evaluation. patients.
of patients, each of whom receives personalized
Practitioners, left to right: Dale Conlin, CP;
care and attention from one of our skilled Office staff, left to right: Front: Debbie Dean, Elaine Rowe;
David Johnson, CO; Sandra Marino, CO,
specialists and office staff. From pediatrics to Back: Brenda Hinkley, Karen Rodrigue, Cheryl Perry, Anita
C.Ped; Randy Shaw, CFo, R.T.,R
geriatrics, from your head to your toe, we can Maurice
help to alleviate pain and make life a little better.
World Class Athletes Require

Comfort and Stability for World Total Service,
Class Performance
Total Care
Facility accreditation with the American Board for
Certification in Orthotics and Prosthetics. Members
in good standing with American Orthotic and
Prosthetic Association, American Academy of Orthotist
& Prosthetists, Amputee Coalition of America,
Better Business Bureau, Androscoggin Chamber of
Commerce, and Auburn Business Association.
You can be confident in our ABC certified practitioners
with a combined experience of nearly 60 years.
Your needs will be met every time by our qualified
practitioners who offer personalized services to assist
each patient with their unique conditions.
Our comprehensive serves are all-inclusive. We do not
charge office visit fees. Dale Conlin, Certified Prosthetist at Advance Orthotic and
Alex Bump Heldman of Auburn, NCAA Division 1 Skier
Prosthetics, is shown here fitting a prosthetic leg to his
Advance Orthotics has enabled me to reach a higher level of No lengthy delays. We have an on-site fabrication
patient. Dales 25 years of experience in the O&P industry and
performance with the help of your ski boot orthotics, said department staffed with highly skilled technicians. the fact that he is himself an amputee helps him relate to his
Heldman. The comfort and stability of the orthotics has enhanced patients needs. From start to finish, Dales patients can rely
my performance to a higher level, much greater than the on his abilities to offer total prosthetic care.
competition. Sun Journal file photo
We accept Medicare, AOPS facilities are open from

MaineCare and Monday through Thursday
other managed care 8 a.m. to 5 p.m.,
Full-service offices in
companies. and Fridays from
Auburn 8 a.m. to 4 p.m.,
Brunswick Emergency coverage is provided on a
Westbrook 24-7 basis, as well.
Toll-Free Telephone: 1-877-877-7022
Since 1994, we have proven that your trust is well-placed at Advance Orthotic & Prosthetic www.advanceoandp.com
Majors Mobility navigates many twists and turns
By David A. Sargent needs, Hunter said. Whether the customer training. In addition to a certified reha-
Freelance Writer needs a lift chair, a power wheelchair or a bilitation specialist, the company has fac-
scooter, she said the objective is to provide tory-trained service technicians; even the
At
Majors Mobility, that goal is choices that are always medically appropri- delivery drivers are certified in deliveries.
achieved in many ways for people ate as well as aesthetically pleasing.
with an extremely wide range of Hunter is concerned that too many people
needs. The 15-year-old company is close to In the past year, Majors Mobility has added with critical mobility needs respond to long-
Lewiston-Auburn and they routinely come respiratory services. The company offers distance marketing offers that lack personal
to the Lewiston area several times a week. state-of-the-art oxygen equipment that is service or quality assurance. She named a
frequently seen television ad for scooters
Tyrrell Hunter, president of Majors Mobility, as an example of a company that has no
said the firm leads the way in the Durable presence in Maine in the form of a show-
Medical Equipment industry in Maine. It Getting around is room or qualified in-state evaluators. Hunter
is one of the only DME companies in the what its all about noted that no employees of Majors Mobility
state that offers the full array of mobility receive commissions on sales. We are con-
equipment and respiratory equipment and mobility for everyone sultants, not sales people, she said.
services. is a precious thing.
One of the main differences between
Majors Mobility is a company with a dedi- Majors Mobility and long-distance com- chair can cause medical problems. Majors
Tyrrell Hunter
cated, highly-trained and low-turnover staff panies is that Majors Mobility will bring a Mobility also provides hospital beds, manual
who can match a full selection of equip- power wheelchair or scooter to the home to wheelchairs and stair lifts.
ment with the specific requirements of each make sure it is the most appropriate model
customer, Hunter explained. Furthermore, much more energy efficient and quieter and the home environment is safe before
Hunter emphasized that Majors Mobil-
itys personnel have important expertise
than what other companies provide. Por-
table oxygen equipment can now be as
the customer takes delivery. Majors Mobility
in the extremely difficult task of navigating inconspicuous as a pocketbook and as light Another product that Majors Mobility spe- 49 Topsham Fair Mall Rd.
through all the twists and turns of Medi- as 4.5 pounds. cializes in is lift chairs. They have 14 differ-
care and insurance claims on behalf of their ent models in stock in different seat widths, Topsham, Maine
customers. Its so important to get set up with the right depths and heights to fit various peoples
equipment, Hunter said. All of the firms 11 shapes. A lift chair is not just a piece of fur- 1-800-570-3393
We know people have different tastes and staff members have received extensive niture, Hunter said. An improperly fitted lift
www.majorsmobility.com
At The Medicine Shoppe we believe that we provide caring and treatment beyond prescriptions.
The Medicine Shoppe Pharmacy is housed hormone replacement creams and associated rated as the top rated pharmacy for Highest in
in a building that is much more compact than prescriptions. Service and Knowledge by an independent
that of large chain store pharmacies and with We are deeply involved in the administra- consumer products magazine for the past two
good reason, stated Lana Hoang, registered tion of various clinics for our community. The years. With fast and friendly service, dedicated
pharmacist and owner. Our pharmacy is dedi- Medicine Shoppe regularly conducts blood healthcare professionals, extensive on-hand
cated 100% to healthcare, and we do not want pressure screenings, seasonal flu and H1N1 flu medical equipment and specialized medi-
any distractions from our main mission. That shot clinics and Zostavax administration, said cines the pharmacy is your one stop health
mission is the driving force in providing the Hoang. The Medicine Shoppe has another needs source point. It is the mission of The
finest medicines and products to guide our gifted pharmacist, Lou Gagne, R.Ph. who has Ann Loudermilk, manager, and Lana Hoang, owner Medicine Shoppe to provide the best treat-
customers to a much healthier state of living. over 33 years experience in pharmacy, with a and R.Ph. ment and outreach to our community.
Hoang continued, The pharmacists and wealth of knowledge in the science of com- Hoang encourages all patients to call or visit
staff are constantly upgrading their skills pounding pharmaceuticals to order. The regarding MaineCare, Medicare and private with any health concerns that they may have.
through continuing education so that we compounding process is necessary for varied insurance claims, and is an important We want you to feel like part of our extended
may provide the expert counseling service for reasons: sensitivity to ingredients, taste ingre- resource for the pharmacy and its family of family, one that you can turn to for professional
which we are known.The Medicine Shoppe is dients, how a medication is administered and patients. advice and services. We even offer free deliv-
also a training center for pharmacy students for medication strength. The Medicine Shoppe is proud to be asso- ery in the Lewiston and Auburn area.
from throughout New England. We take great Ann Loudermilk, The Medicine Shoppe ciated with The Sam and Jennie Breast Care
pride in our future pharmacists, that is why we pharmacy manager, stated, A very impor- Center, said Hoang. We are the sole provider
participate in the students formal training. tant link to the L/A community is the Durable of Amoena prosthetics for the center and we
Hoang and other bilingual staff members Medical Equipment department. The phar- provide the expertise of Joan Caron, a certified
can converse en francais and strive hard to macy is a Medicare Certified supplier of medi- mastectomy fitter. Joan takes precise mea-
communicate with all of their patients to cines, medical supplies and equipment for surements and fits the patients custom made
fully understand their prescription needs two area hospitals, several nursing facilities prosthetic replacements and also assists in the 373 Sabattus Street
and to assist them in understanding their and private individuals. It is important to us fitting of the patients garments as well. Joan Lewiston, Maine
role in improving their health and lifestyle. that patient and caretakers are fully trained has been on our team for 28 years and it is an
honor to work along side of her. Joan invites
P: (207) 783-3539
Hoang is an active member of The American regarding their use of supplies and equipment
Academy of Anti-Aging and is proactive in allowing them to become comfortable with all of her patients to ask her any questions that F: (207) 786-9252
staying current with the latest developments their treatment plans,said Loudermilk. apply to their needs, whether the questions 9 a.m. to 6 p.m. Monday-Friday
in anti-aging drug therapy management. Many of the pharmacys patients meet are about garments or prosthetics. 9 a.m. to 1 p.m. Saturday
Hoang has recently partnered with Dr. Sue Mercier while discussing billing of Loudermilk noted that the pharmacy has
Michael Bedecs, DO of the Age Management medical supplies for their insurance carrier, been honored by a nationally syndicated con- www.medicineshoppe.com/0550
Center in Portland. The Medicine Shoppe and with good reason Mercier is a sumer study group as Highest in Customer All prescriptions can be ordered online, by
offers his prescribed and compounded walking encyclopedia of billing information Satisfaction with Chain Store Pharmacies and phone, fax or in person at the store.
Center Street Dental: Where patients are family
By Deborah Conway as a colonel several years ago. to help you enjoy the benefits of good
Freelance Writer / Photographer dental health. From pediatric dentistry,
Dr. Chen grew up in Taiwan and came to soft tissue management and teeth whit-
C
enter Street Dental has been the United States to further his education. ening to root canals, implants and den-
brightening smiles in the twin He is a graduate of Georgia State Univer- tures, Center Street Dental can take care
cities for more than 30 years. James sity and Temple University. Dr. Chen is also of all of your dental health needs. For
Dunn, DMD and Yen-chang Chen, DMD, a student of the martial arts; his calm and more information regarding what Center
along with their dental hygienists and cheerful demeanor can make even the Street Dental has to offer, please visit
administrative support personnel, wish most nervous patients comfortable in his their Web site at www.centerstreetden-
to express their sincere thanks to all of dental chair. tal.net or call 784-2211.
their patients, friends and families for their Dr. Chen DMD and Dr. Dunn DMD
patronage and their commitment to good Though their histories and personal styles
dental health. may be strikingly different, Drs.
According to Dr. Dunn, Dunn and Chen compliment each
Located at 26 Cross Street, just a stones- other well. They share a passion for
Center Street Dental can the art of dentistry and both will
throw from Center Street in Auburn, Dr.
Dunn has been improving dental health at take care of all your tell you that they enjoy making
this location since 1984. In 2003, Dr. Chen their patients smile brightly.
dental health needs.
arrived in Maine and became the other Center Street Dental has five
half of this dynamic duo of dentistry. dental hygienists on its team; two
A graduate of Tufts University, Dr. Dunn have worked with Dr. Dunn for
With extensive renovations to their offices began practicing dentistry in his late 20s. more that 20 years. The dentists,
completed about six years ago, and with Dr. Dunn taught high school science in hygienists and administrative personnel Center Street Dental
the addition of the latest in state of the Augusta, Maine before attending dental at Center Street Dental work well together
art equipment and technologies, Center school, and has enjoyed coaching foot- and all maintain the same high standards 26 Cross St.
Street Dental provides a full spectrum ball, hockey and baseball. He spent 28 with respect to the care and treatment of Auburn, Maine
of dental services in an office that is as years in the United States Army where he their patients.
friendly, comfortable and diverse as it is was the commander of a unit that pro- 207-784-2211
professional. vided dental services to soldiers, retiring At Center Street Dental, it is our goal www.centerstreetdental.net
The Meadows: The amenities of home, convenience, security

By Dan Marois niently located near shopping malls, doctors offices,
Freelance Writer / Photographer hospitals, and anything else residents might need.
At The Meadows, three meals a day are provided in
Your needs, problems and favorite things become the rental cost and if you want to go shopping, we
familiar to the staff and we can give you the special provide transportation or a personal shopper at no
attention that you need, said Rebecca Laliberte, additional charge, said Laliberte. The Meadows is
the proprietor and heart and soul of The Meadows affordable with rates starting at $800 a month for the
which provides retired residents with safety, secu- room, meals, housekeeping, linen services, transpor-
rity, and, quite possibly, some of the best home tation and personalized services. Resident assistance
cooking around. Once the site of a motel and sub- is available 24 hours a day.
sequent nursing home, the Meadows is uniquely Laliberte says that some people get anxious
constructed to meet the needs of elderly residents. about making a move to a living center, fearing
The hallways are wide and level so residents have a whether they will know anyone or miss having
large area to roam about the facility. While residents their privacy. She assures residents that theres
enjoy the privacy of their own rooms, they also can no problem for people who have chosen The
gather in many different sitting areas, in a library/ Meadows. You dont have to worry about who you
pool room, outside on the patio, or in the home-like know, what you did for a living, or what your back- The Meadows
atmosphere of a spacious dining room. Situated only
a few miles from Lewiston, The Meadows is conve-
ground is, assured Laliberte. At The Meadows, you Route 202, Greene, Maine 946-3007
are instantly family.
www.mainemeadows.com
Assisted Home Care: Fostering independence
By Deborah Conway ranging in length from a couple of hours is caregiver continuity. Merrill explained the individuals and families they serve.
Freelance Writer / Photographer to around-the-clock care. that the elderly are often wary of allowing
a stranger into their home and resistant After so much time spent living and
U
nder most circumstances, to accepting assistance. Therefore, it is working in our community, Merrill and
the words independent and important to keep the same personnel in others at Assisted Home Care are familiar
assisted have dissimilar, if not the home. with the many community resources that
opposite, meanings. With an elderly pop- are available to the elderly and can help
ulation, however, assistance can mean Although some individuals are assisted with necessities such as heat, food and
independence. For our elderly loved on a long-term basis, some require ser- transportation.
ones, Assisted Home Care offers services vices for short periods of time; perhaps
that allow each to live independently, in as a respite for family members who Working in harmony with other agencies,
their own home. provide care on a regular basis or for the they are able to foster the development
Snowbirds amongst us who split their of support systems for their clientele.
Although its offices are located and affili- time between the northeast and warmer Assisted Home Care is able to respond
ated with Montello Heights, a gracious climates. quickly when called upon, and there are
residential facility in Lewiston, the services caregivers available 24 hours per day, 7
that Assisted Home Care provides reach Carol Fontnette sits with client Joan Merrill. Families whose loved one has come for days per week, by calling 212-6736.
so much further. From Bath-Brunswick to a visit or has just been discharged from
Oxford County, Assisted Home Care offers a hospital or other facility may also need
temporary assistance and would do well
Assisted Home
in-home services to people who prefer to
live at home, but need some assistance to Though supervised by a registered nurse, to consider Assisted Home Care as a com-
do so. each of the 32 carefully chosen profes- fortable way to provide care.
Services offered by Assisted Home Care

sionals employed by Assisted Home Care
is fully certified as a nurses aide, medical Assisted Home Care has served our com- Care
technician, residential medication aide munities for 13 years. According to Merrill,
include personal care, light housekeep-
and/or a personal care assistant. 10 of her caregivers have been with 550 College St.
ing, meal preparation, feeding assistance,
medication reminders and laundry, as well
According to Nancy Merrill, administra-
Assisted Home Care since its inception.
With such longevity, Assisted Home Care
Lewiston, ME
as errands, companionship and respite
service for other caregivers. In addition, tor of Assisted Home Care, one of the considers itself family, and this attitude of 783-7375
Assisted Home Care can provide services most important aspects of in-home care friendship and support transfers well to www.assistedhomecare.org
Baseball, apple pie and Emerson Chevrolet
By Rich Livingston and perhaps on General Motors in particular, features of sports utility vehicles, family vans, and
Freelance Writer Emerson anticipates a market rebound that is the old station wagon concept.
both need-driven and supported by more realis-
Chevy
helped build tic credit options. Chevy is leading the CUV category with the 2010
the Ameri- Chevy Traverse, ranked by U.S. News and World
can middle Consumers have been using this time to pay Report as #1 (of 27 entries) among Affordable
class in the first place, said Emerson Chevrolets down their household debt, he said, and so Mid-sized SUVs. The Traverse is a contender for
John Emerson. And, he added, theyre in a great many people are better able to buy a car now 2010 Car of the Year, and like its compact cousin,
position to help rebuild it now. I cant remember than they might have been a year or two ago. the 2010 Chevy Equinox, the Traverse is available neered Chevrolets to hit the market, within
ever being so excited about what is coming from Plus, there is greater need now than there has with either front wheel or all wheel drive. The months, but it will be followed quickly by a whole
Chevrolet. been in years as people have held onto older cars whole new car market will be revolutionized this new generation of completely redesigned, more
longer than they might have liked. summer, said Emerson, when the Chevy Cruze efficient vehicles.
Speaking from a dealership that has been a vital gets here. I cant ever remember as much excite-
component of the social, economic and cul- The reduction in the number of brands that GM ment about any single new model. Upcoming releases, likely for the 2011 model
tural fabric of Lewiston-Auburn for more than needs to support will be helpful, too, Emerson as- year, include the breathtaking Orlando CUV and
four decades, such observations are both reas- serted. We wont be competing with ourselves The 2011 Cruze, a new compact sedan, will be the eagerly anticipated Chevy Spark mini-car,
suring and encouraging, and there can be no so much anymore. More specifically focused re- the first truly global car ever designed and built both of which are expected to average between
more authoritative source than Emerson himself. sources, vastly improved inventory control and by Chevrolet, and will compete on the ground 35 and 40 miles per gallon. But Chevy will also re-
For the arts, education, sports: there has been more rigorous financial management will all help throughout Europe and Asia, as well as North engineer its more familiar models, too, with com-
no more dependable corporate citizen for the restore the brand to prominence, Emerson feels, America. Stylish, peppy and extremely efficient, plete makeovers planned for both the popular
past half-century than Emerson Chevrolet. The but the real key to Chevrolets future are all the the Cruze will be considered either a family car Malibu and Impala nameplates: more power-
company and the brands it represents are all really innovative, cutting-edge new models that a sedan that will comfortably seat five, in what ful and roomier, but with efficiencies and gas
about fundamental community values. are starting to come into the market. has been described as a surprising amount of mileage far in excess of any medium or full sized
room, even for big people, or a performance car sedans currently available, regardless of brand.
The restructuring of General Motors means We havent seen that kind of innovation in with both guts and efficiency.
that the resources and the focus are all in place maybe a generation or more, he explained. And Weve survived the toughest times in the U.S. car
to help Chevy return to the kind of dominance of while such stalwarts as Chevrolet pick up trucks It will be about connecting the driver to the car, industry since World War II, Emerson said, and
the automotive market we all remember. While remain a cornerstone of the brand, the hottest Emerson said, with such features as an optional now its time to move on. I really believe that the
acknowledging that the economy has been activity is in the crossover-utility market, a series six-speed transmission. The Cruze will be the thrill of driving that Chevrolet brought to us origi-
tough on the automotive industry in general, of vehicles that combine the most appealing first of the next, more fuel-efficient, newly engi- nally, is coming back. And coming back, big.

An In-Depth Look at Businesses Throughout Central and Western Maine

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An In-Depth Look at Businesses Throughout Central and Western Maine

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An in-depth look at businesses throughout Central and Western Maine

SPECIAL SECTIONS EDITOR

COVER / DESIGN MANAGER

Chapman Collision Center went green from day one

Chapman Collision Center 2085 Lisbon Rd., Lewiston 782-2022

John Isaacson, CEO of The Lee Auto Malls, said,

In the face of recession, the past year has seen

Shopping for a new or used car at Lee Auto Malls

Isaacson outlined the company history that goes

Bill Menke, Lee Auto Malls general manager, said

Whited Motorhome & RV

Martindale Country Club opens its doors and links

New Gloucester. preregistration by calling 345-3217.

will teach a Raised Bed Gardening class

Aqua-Max of Maine 914 Sabattus Street Lewiston, ME 04240 207-782-1005

Alongside its community support is Ouellette continued, There is something

10 Avon Street Lewiston, ME 784-4524 www.pinelandlumber.com

World Class Athletes Require

We accept Medicare, AOPS facilities are open from

The Meadows: The amenities of home, convenience, security

Services offered by Assisted Home Care

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