Matthew U.

Garman
20 Coughlin Lane, Berkeley Springs WV 25411

Phone: (907) 450-9499

mugarman@gmail.com

CAREER SUMMARY:
Results-oriented Information Technology Specialist offering leadership from a position of strength, focus
and results. Strong background in LAN/WAN, training, support, e-mail and security. Adept at all aspects of
computer network operations with an extensive background in computer support. Skilled at developing
prioritizing heavy workloads and managing unexpected events. Awarded Secret security clearance.

LEADERSHIP

A REAS OF EXPERTISE
PROJECT MANAGEMENT
INFORMATION T ECHNOLOGY

LAN/WAN NETWORKS

T ECHNOLOGY SKILLS AND T RAINING:

Proficient in Windows XP, Vista, Windows 7, Server 2003/2008/2008R2/2012/2012R2 , Remedy, Excel, PowerPoint, Microsoft
Office, Foundry/Brocade, Cisco, Active Directory, and Grandstream PBX.
Trained in: Net +, A+, and Windows 7 configurations. Security+ (certified)

Digital Communications Systems

Information Security Management
PC Repair and Maintenance
Computer Networking Fundamentals

Extensive military training in:

Computer Operating Systems
Computer Systems and Applications
Custom Electronics Installation

Specialist (E-4)
United States Army

Dec. 2008 Present

Systems Administrator
Allied Defense Industries

Apr. 2014 Jan. 2015

Kearneysville, West Virginia

Effectively served as Regional Administrator for ADI Services and AMS Groups, overseeing 60+ computers and 5 Servers,
utilized by 50+ Users.
Created ticketing and tracking system to prioritize problems, improve efficiency, and ensure quality control.
Professionally administer W indows-based systems in a Small Business environment.
Provide superior technical assistance and support for hardware and software running on Windows 7 and Vista desktops for local
and remote users.
Administer system for Windows Server 2008 R2/ 2012.
Display top-notch customer service skills in responding to inquiries via phone, email, and in person.

Developed strong interpersonal, consulting, and relationship management skills.

Enterprise Operations Senior Technician

198th Expeditionary Signal Battalion

Effectively served as Site Administrator for southern Afghanistan region, overseeing 500+ computers utilized by 552 soldiers.
Created ticketing on Remedy ticketing system to prioritize problems, improve efficiency, and ensure quality control.
Professionally administer W indows-based systems in an enterprise environment.
Provide superior technical assistance and support for hardware and software running on Windows 7, Vista, and XP desktops for
local and remote users. Administer system for W indows Server
2003/2008.
Display top-notch customer service skills in responding to Helpdesk inquiries via phone, email, and in person.
Developed strong interpersonal, consulting, and relationship management skills. Liaised with regional and global staff to
ensure real-time data processing.

Network Administrator
507th Signal Company

Sept. 2012 Apr. 2014

Kandahar, Afghanistan

July 2011 Sept. 2012

Ft. Wainwri ght, AK

Oversaw 410 switches and routers valued at $4.13million affecting 20,000 users. Maximized strong organizational skills and
adeptly communicated at all levels.
Meticulously installed and supported LANs, WANs, network segments, Internet, and intranet systems. Analyzed and monitored
networks to ensure security and availability to users.
Assigned routing protocols and routing table configuration. Maintained network servers including file servers, VPN gateways,
and intrusion detection systems. Oversaw desktop computers, printers, routers, switches, firewalls, phones, personal digital
assistants, smart-phones, software deployment, security updates and patches.

Matthew U. Garman
20 Coughlin Lane, Berkeley Springs WV 25411

Network Technician
507th Signal Company

mugarman@gmail.com

Oct. 2010-July 2011

Ft.Wainwri ght, AK

Delivered simple, sustainable and repeatable solutions and processes for 15,000 users. Worked closely with
network engineering and technical project management teams to ensure fast, smooth rollout of new designs
and products.
Collaborated with key stakeholders to remove project obstacles, and solved networking, routing and interconnectivity
issues.

Information Systems Specialist

447th Signal Company

Phone: (907) 450-9499

Dec. 2008 Oct. 2010

Ft. Gordon, GA

Gained critical understanding of military-specific digital communications systems.

Worked with Battlefield Information Services (BIS) covering printing, publication management, files, form
management, reproduction services, Freedom of Information Act (FOIA)/Privacy Act (PA), correspondence
management and classified document control.

EDUCATION:
Shepherd University Shepherdstown, WV

B.S. Health Promotion and Exercise Science

York Technical Institute York, PA

Diploma in Custom Electronic Installation

First Aid/AED/CPR

Diploma in Custom Electronic Installation

Est. Graduate date Jan. 2019 GPA 3.8

Graduated Jun. 2008 GPA 3.64

May / 2016

CompTIA Security+

April / 2010

OSHA

July / 2008

Certification [COMP001020023038]
Certification [001873997]

REFERENCES:
Available upon request.