-H8
CANIULC-S3Ol-M88
NATIONAL
STANDARD
OF CANADA
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u
Underwriters Laboratories of Canada
Copyright Underwriters' Laboratories of Canada
Provided by IHS under license with ULC
No reproduction or networking permitted without license from IHS
ULC CAN/ULC-S303
-M B
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7006329 0 0 0 3 3 2 2 7 5 T
NOTES:
1. The intended primary application of this standard is stated in its scope. It is important to note that it remains the respon-
sibilily of the user of the standard to judge its suitability for the particular application.
2. Copies of this National Standard of Canada may be ordered from Underwriters Laboratories of Canada.
LES NORMES NATIONALES DU CANADA SONT DISPONIBLES EN VERSIONS FRANCAISE ET ANGLAISE.
~~
ULC C A N / U L C - S 3 0 L
-NB8
B B M 9006329 0003323 6 9 6
CAN/uLcs301-M88
STANMRD
FOR
CENTRAL AND MNITRING STATION
BWGIAR AUSBIYI SYS-
Approved by
STANDARDS COZMCIL OF O
................................................. OCTOBER,
......................................................... MAY,
FIRST EDITION
AMENDED
AMNDK
.........................................................
1988
1990
HAY, 1992
No part of this publication may be reproduced in any form,in an electronic retrieval system or
otherwise, without prior permission of UttderwritersLaboratories of Canada.
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COMMITTEE MEMBERS
SUBCOMMITTEE MEMBERS
PREFACE
1 SCOPE
2 GLOSSARY
ALARM RECEIVING STATIONS
3 BUILDING REQUIREEIENTS
3.1
General
3.2
Protection Against Entry
4
ALARM RECEIVING EQU1PM.T
4.1
General
4.2 Direct-Wire Equipment
4.3
McCulloh Transmitter Equipment
5
EQUIPMENT
5.1
Fire Protection
5.2
Alarm Dispatching
5.3
Emergency Lighting
5.4 Clocks
6 POWER SUPPLY
6.1
General
6.2
Standby Power Supply
7 OUTSIDE CABLES
7.1
General
7.2
Underground Wires
7.3
Overhead Wires
PROTECTION SERVICE
8 REQUIREMENTS FOR ALL GRADES OF SERVICE
8.1
Tests
8.2 Operating Force
8.2.1 Central Station Service
8.2.2 Monitoring Station Service
8.3
Employee Training
8.4 Subscriber Training
8.5
Scheduled Openings
8.6
Nonscheduled Openings
8.6.1 General
8 . 6 . 2 Central Station Service
8.6.3 Monitoring Station Service
8.7
Closings and Closing Troubles
8.7.1 General
8.7.2 Central Station Service
8.7.3 Monitoring Station Service
8.8
Alarms and Unauthorized Openings
8.8.1 General
8.8.2 Central Station Service
General
Guard Response Time
Key Service
8.8.3 Monitoring Station Service
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TABLE OF CONTENTS
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ULC C A N / U L C - S 3 0 L
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PACE
8.9
Records......................................................
8.9.1 General..............................................~
8.9.2
8.9.3
8.10 Maintenance.................................*................
SATELLITE STATION..................................................
9.1
Building Requirements....
9.2
Equipment
APPENDIX A
Table of Features of Mercantile Premises Type Security
Al.
Alarm Systems
APPENDIX B
Table of Features of Safe and Vault Type Security
B1.
Alarm Systems...
9.
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18
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ULC C A N / U L C - S 3 0 L
-M88
88
REPRESENT1NG
NEMBER
Mr.
Mr.
Mr.
Mr.
Mr.
Mr.
Mr.
Mr.
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.................
REPRESENTING
Mr.
Mr.
Mr.
Mr.
Ltd., Ontario.
.........
Counterforce Inc., Ontario.
............. ADT Security Systems, Ontario.
D.W. Hollingshead
G.W. Leighton
J. McDonald
J.M. McInerney
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J. McCallister
ULC C A N / U L C - S 3 0 L
-M88
STANDARD
FOR
CENTRAL AND MONITORING STATION
BURGLAR ALARM SYSTEMS
PREFACE
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ULC CAN/ULC-S3OL
-M88 88
- 2 1. SCOPE
This Standard covers requirements applicable to
Central Station
Facilities and Protection Service, Monitoring Station Facilities and
Protection Service, and Satellite Stations.
2.3 COMBUSTIBLE - A material that does not meet the acceptance criteria of
CAN4-Sl14-MS0,
"Standard
Method
of
Test
for
Determination
of
Non-Combustibility in Building Materials .I'
2.4 COMBUSTIBLE CONSTRUCTION - A type of construction that does not meet
the requirements for non-combustible construction.
2.5 DATE-STAMP - A means whereby an event is permanently recorded either by
a mechanical date-stamp on paper or on computer tape records.
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_
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ULC CAN/ULC-S30L
-M
- 3 -
29
NON-COMBUSTIBLE
A material that meets the acceptance criteria of
CAN4-S114-M809
"Standard
Method
of
Test
for
Determination
of
Non-Combustibility in Building Materials."
2.1Q NON-COMBUSTIBLE CONSTRUCTION - A type of construction in which a degree
of fire safety is attained by the use of non-combustible materials for
structural members and other building assemblies.
2.11
NIGHT
2.14 STATION OPERATING AREA - The area of the alarm receiving 'station which
is used for the receipt of burglary signals.
2.15 SECURITY VESTIBULE
completely enclosed.
double-doored, walled
structure which
is
2.16 UNIFORM - A form of dress that has a badge which readily identifies the
alarm receiving station operating company.
R E C E I V I N G
S T A T I O N S
3. BUILDING REQUIREMENTS
3.1
GENERAL
3.1.1
The alarm receiving station shall be located in a building
constructed in accordance with the requirements contained in the National
Building Code of Canada for buildings classified as Group D.
(Amendment No. 1, Dated May 1990, Revised Clause 3.1.1.)
3.1.2
The station operating area shall be located in a building area
which is separated from the remainder of the building by a fire separation
having a fire resistance rating of 2 h, except that, where the building
contains other major occupancies the most restrictive separation between
major occupancies required by the National Building Code of Canada shall
apply
(Amendment No. 1, Dated May 1990, Revised Clause 3.1.2.)
ULC C A N / U L C - S 3 0 1
-M88
9006327 0001331 7 6 2
88
-4-
3.1.3
The electrical distribution panel, standby power panels or
supplies, the telephone interconnecting panel, and washroom and kitchen
facilities shall be located in the station operating area.
3.1.5
Where a station is below grade level, means shall be provided
to protect against flooding.
3.2
3.2.1
The station operating area and central station service guard
room shall have a security vestibule to protect against entry by unauthorized
persons.
3.2.2
The inner and outer doors to the station operating area shall
be kept locked at all times and interlocked so that the two doors cannot be
opened simultaneously during normal entry.
3.2.3
The interlocked doors shall be provided with means to allow
them to be opened from the interior side of the station operating area in an
emergency situation.
3.2.4
An intercom and a closed circuit television (CCTV) system shall
be located on the exterior side of the security vestibule to provide for the
positive identification of any person seeking admittance to the station
operating area.
3.2.5
The operator shall be provided with means to command a view of
any person within the security vestibule, regardless of where the person is
standing in the vestibule area.
3.2.6 The alarm receiving station shall be arranged such that persons
standing outside cannot command a view of the interior of the station
operating area. Where windows front the street at grade level, they shall be
screened or painted.
(Amendment No. 1, Dated May 1990, Revised Clause 3.2.6.)
3.2.7
Accessible openings in the station operating area and central
station service guard room shall be covered with iron bars, woven wire-mesh
guards, or equipped with wired glass or recognized burglary resistant glazing
material.
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3.1.4
Where two or more operators are maintained on duty at all
times, the washroom and kitchen facilities may be located outside the station
operating area.
U L C CAN/ULC-S30L
- M B B 88
- 5 -
3.2.8
Where an alarm receiving station is manned by one operator it
shall be connected, through a voice or data communication medium, to a
location other than a Police or Fire Department, that is manned on a 24 h
basis for calling help in the event of an emergency or the operator becoming
disabled.
(Amendment No. 1, Dated May 1990, Revised Clause 3.2.8.)
3.2.9
A signal shall be transmitted to the location referenced in
Clause 3.2.8
during nights, weekends and holidays at one-half hour
intervals. Where automatic transmission equipment is used, an emergency
signal shall be transmitted if the station operator fails to reset the
equipment at one-half hour intervals. Where more than one station operator
is on duty at one time, the reset interval may be extended to one hour.
GENERAL
4.1.1
Alarm receiving equipment shall meet the construction and
performance requirements specified in CAN/ULC-S304488, "Standard for Central
and Monitoring Station Burglar Alarm Units".
4.1.2
Wires to protective equipments shall be connected through
distribution panels with marked terminals to facilitate the transfer from
defective alarm receiving units to reserve units when necessary.
4.1.3
Reserve units shall be kept at each alarm receiving station,
and arranged so that they can be placed in service within 30 min.
4.1.4
Installation wiring connections shall be made to terminals with
upturned lugs or the equivalent, or shall be made mechanically secure and
then soldered.
4.1.5
Installation wire shall have current-carrying capacity and
insulation adequate for the service to which it may be subjected. It shall
be protected against physical damage and abrasion by conduit raceway or the
equivalent.
4.2
DIRECT-WIRE EQUIPMENT
4.2.1
Each direct-wire alarm receiving unit shall be connected to one
alarm system.
ULC CAN/ULC-S303
-MBB BB
9 0 0 b 3 2 9 O003333 5 3 5
- 6 -
4.3
4.3.1
Each subscriber's premises shall have at least one code
transmitter. Not more than 15 code transmitters may be connected in any one
alarm receiving station circuit.
4,3.2
Each transmitter shall give an individual signal different and
readily distinguishable from that of any other transmitter on the same alarm
receiving station circuit.
4.3.3
Inactive transmitters may be connected to alarm receiving
station circuits serving transmitter-type burglar alarm systems, provided
that the number of inactive transmitters does not exceed 20 on any one
circuit.
4.3,4
Where such units are used, the number of burglar alarm
transmitters on the circuit shall be reduced in the ratio of one to ten;
that is, for every ten inactive transmitters, the maximum number of 15
burglar alarm transmitters permissible under the Standard shall be reduced by
one. The maximum transmitter load for any one circuit with a combination of
the services mentioned would thus be 13 burglar alarms and 20 inactive
transmitters.
4,3.5
If provision is made to prevent signal clash and loss, the
maximum number of transmitters permitted by Clauses 4 . 3 . 1 through 4 . 3 . 4 may
be increased by a multiple of three.
5.
5.1
EQUIPMENT
FIRE PROTECTION
5.1.1
Each alarm receiving station shall be equipped with at least
two portable fire extinguishers rated a minimum of 2-A, 10-BC, where the area
of the alarm receiving station is 280 m2 or less. The maximum travel
distance to any extinguisher shall not exceed 9 m. Additional extinguishers
rated 2-A, 10-BC or higher shall be provided to maintain the travel distance
to units in alarm receiving stations larger than 280 m 2
5.1.3
Alarm receiving units shall be provided with watersheds
permanently installed if there is possibility of flooding or water damage
from sprinklers or water pipes located above the apparatus.
(Amendment No. 1, Dated May 1990, Revised Clause 5.1.3.)
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ULC CAN/ULC-S3OL
-M88
- 6A
devices
shall
be
ALARM DISPATCHING
5.2.1
Multiple
notification.
telephone
lines
shall
be
available
for
alarm
5.2.2
A single telephone line may be used, if a direct tie-line
telephone is provided to the police department for alarm notification. Where
the direct tie-line telephone is provided, it shall be tested each day.
5.2.3
When multiple telephone lines are not
station service dispatching of alarms to outside guard
there shall be a private line telephone connection or
two at all times. Where provided, the connection shall
EMERGENCY LIGHTING
5.3.1
Each alarm receiving station shall be equipped with self
contained emergency lighting units, conforming to CSA Standard C22.2
No. 141-Ml985, "Unit Equipment for Emergency Lighting", which shall continue
to supply lighting in the event that the regular lighting supply to the alarm
receiving station is interrupted.
5.3.2
The units shall be so designed and installed that, upon failure
of the regular lighting supply, they shall automatically provide emergency
lighting to the alarm receiving station for a period of at least 2 h.
5.3.3
Where the emergency lighting is supplied by a standby power
source in accordance with the requirements of Clause 6.2.1E, self-contained
emergency lighting units need not be provided.
5.4
CLOCKS
5.4.1
Each alarm receiving station shall be equipped with one or more
clocks and one or more date-time stamps, which shall include the year.
5.4.2
The clocks and date-time stamps shall be checked daily against
local time and adjusted as necessary.
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5.3
6B
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INTENTIONALLY
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ULC CAN/ULC-S30L
-MBB
88 I
I 9006327 O003336 2 4 4
-76.
6.1
POWER SUPPLY
GENERAL
6.1.1 The electrical system shall be supplied with power from the
building main service connected to a public electrical supply utility.
6.2
6.2.1
supply:
C Date-Time Stamps/Recorders;
Emergency Lighting
(if not provided by
emergency lighting units, See Subsection 5.3);
s.elf-contained
Intercom;
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(Amendment No. 1, Dated May 1990, Revised Clauses 6.2.1 and 6.2.1A.l
6.2.2
The Standby power shall be provided and arranged in any of the
following ways :
having
24 h
ULC CAN/ULC-S30L
-M88
-8-
6.2.3
The standby power supply shall be tested once a week, for a
minimum period of 30 min, and records shall be kept.
5.2.4
An
engine-generator
set
provided
in accordance with
Clause 6.2.2 B, C, D or E shall be installed, operated and maintained in
accordance with CSA Standard (2282-1977, "Emergency Electrical Power Supply
for Buildings".
6.2.5
An engine-generator set shall be located and installed so that
it will not interfere with operations in the alarm receiving station.
6.2.6
fuel supply.
EXCEPTION:
6.2.7
Separate battery rooms or enclosures, mechanically vented to
the outside atmosphere, will be required for unsealed type batteries.
6.2.8
Unsealed batteries of less than 5 kW'h capacity shall not be
employed in vaults or small rooms below grade level, or in equipment and
operating quarters, if there is danger that the maximum concentration of
hydrogen will exceed 2% of room volume with windows and doors'closed, or that
fumes will do harm to exposed electrical equipment within the room.
6.2.9
Batteries not located in separate battery rooms or enclosures
shall be protected against accidental shorting and physical damage.
6.2.10 Storage batteries shall be installed in accordance with the
Canadian Electrical Code.
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ULC C A N / U L C - S 3 0 1
7.
7.1
OUTSIDE CABLES
GENERAL
1.1.1
In general, for leased or other wires, standard telephone
operating practice will be accepted.
7.1.2
For requirements pertaining to protectors on each circuit,
aerial or underground, refer to the Canadian Electrical Code.
7.2
UNDERGROUND WIRES
7.2.1
Cables carrying leased wires shall enter the station building
underground and shall be protected against fire or other damage.
7.2.2
Conductors carried underground shall be grouped in cables
recognized for underground service, and shall have other mechanical
protection where necessary.
7.2.3
Cable terminals and distribution frames shall be placed inside
the station operating area.
7.2.4
Cables shall be run in locations which are normally free of gas
leaks from underground systems and which are not exposed to the fire hazard
of combustible material in the vicinity.
7.3
OVERHEAD WIRES
7.3.1
Where underground wire service is not available, the placement
of overhead wires shall be in accordance with accepted telephone company
practices and the requirements contained in Clauses 7.3.2 through 7.3.5.
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4.2.17
Means for the measurement of battery charge and discharge
currents and voltages without the disconnection of wiring shall be provided.
7.3.4
If not in rigid conduit or U guard, they shall be supported at
least every 4000 mm on standoffs and be kept at least 300 mm from electric
light and power wires.
7.3.5
Where required, each conductor shall be independently supported
on insulators.
P R O T E C T I O N
8.
8.1
S E R V I C E
TESTS
8.1.1
Systems having vibration sensors shall be tested automatically,
on closing, to determine operability of the alarm receiving units.
(Amendment No. 2, Dated May 1992, Revised Clause 8.1.1
Clauses 8.1.2 and 8.1.3)
OPERATING FORCE
8.2,1
8.2.1.1
The alarm receiving station operating company shall
have on duty at all times a sufficient number of trained operators, guards
and servicemen to receive and investigate troubles and alarms in order to
meet the applicable requirements of Subsection 8.5, Scheduled Openings;
Subsection 8.6, Nonscheduled Openings; Subsection 8.7, Closings and Closing
Troubles; and Subsection 8.8, Alarms and Unauthorized Openings.
8.2.1.2
The guard and operating forces are to be of good
character, properly selected and their backgrounds investigated.
8.2.1.3
The guard and operating forces are to be trained,
equipped, and disciplined to ensure reliable performance of their duties.
8.2.1.4
Guards shall be equipped with a flashlight,
identification badge, and with a uniform which readily identifies their
company affiliation.
8.2.1.5
Guards may be contracted from companies engaged in
the business of providing guard service.
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8.2
and Deleted
- 11
8.2.2
8.2.2.1
The alarm receiving station operating company shall
have on duty at all times a sufficient number of trained operators and
servicemen to receive and investigate troubles and alarms in order to meet
the applicable requirements of Subsection 8.5,
Scheduled Openings;
Subsection 8.6, Nonscheduled Openings; Subsection 8.7, Closings and Closing
Troubles; and Subsection 8.8, Alarms and Unauthorized Openings.
8.2.2,2
The operating forces are to be of good character,
properly selected and their backgrounds investigated.
8.2.2.3
The operating forces are to be
disciplined to ensure reliable performance of their duties.
8.3
trained,
and
EMPLOYEE TRAINING
8.3.1
An operations and/or training manual shall be provided in the
operations room for,the use of the alarm receiving station operators.
8.3.2
The operations and/or training manual shall contain details
concerning the following items:
Dispatch of guards (central station service only);
Dispatch of servicemen;
Emergency procedures;
Handling of keys (central station service only);
Opening and closing routines;
Operation of alarm receiving equipment;
Record keeping; and
Responsibilities of the operator.
8.3.3
The alarm receiving station operators shall be trained using
the manual(s) described in Clause 8.3.1 and the training time recorded.
8.4
SUBSCRIBER TRAINING
8.4.1
Subscribers of burglar alarm system installations shall be
trained (on site) by the installing alarm company, in the proper use of the
burglar alarm equipment, particularly with regard to the correct opening and
closing procedures.
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with
written
~~~
U L C CAN/ULC-S3OL
-NB8
88
9OOb329 O O O L 3 4 L bOL
- 12 8.5
SCHEDULED OPENINGS
8.5.7
The name of the authorized person, identification code, and
time of opening shall be recorded.
8.6
NONSCHEDULED OPENINGS
8.6.1
General
8.6.1.2
The word "code", as used herein, refers to any
acceptable secret means of identification: namely any word, number, or
signal which may be issued to an individual subscriber (or his agent) and
employed as a means of identifying that particular subscriber by
communication of the word, number, or signal over the burglar alarm or
telephone line.
8.6.1.3
Pass cards issued to a subscriber or his agent shall
show only the code or pass number.
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8.6.1.1
The permissible methods of handling certain classes
of nonscheduled openings, which are not classed as alarms or unauthorized
openings, are covered by Clauses 8.6.1.2 through 8.6.3.2.
- 13 T A B L E
CENT R A L
OF
SERVICE
SERVICE
RESPONSE
LEVEL
S T A T I O N
(HOURS)
I MONITOR STATION
.OCAL
-III
THREE
ONE
L i ne
# e c u rti b
Level
'ORTY
EIGHT IGHT
N/A
N/A
***
***
-30
III
Number
2
Installation
Number
3
Complete
***
30
45
45
***
45
45
45
***
***
P a r t ia l
I I I
30
30
30
45
45
45
N/A
45
N/A
45
N/A
30
N/A
---45
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I n s t a l 1a t i on
Number
N/A
30
N/A
45
N/A
--
I n s t a l l a t i on
Number
L
II
I n s t a l lation
Number
3
xis*
Complete
Partia l
Installation
Number
45
45
45
45
N/A
***
30
30
30
30
N/A
***
45
45
45
45
N/A
30
30
30
30
N/A
***
---
Number
45
I n s t a l l a t i on
Number
Complete
P a r t ia l
***
***
1 I 1
N/A
45
N/A
--
30
30
30
30
N/A
45
45
45
45
N/A
LLC C h N / U L C - S 3 O L
-M
7006329 0003343 4 8 4
88
14
8.6.1.4
When, preparatory to an opening not in accordance
with a schedule previously filed with the operating company, a properly
authorized representative of the subscriber appears at the alarm receiving
station, specifies the time of opening and is identified by signature, such
opening may be accepted as a scheduled opening.
8.6.1.5
The practice described in Clause 8.6.1.4 shall also
apply to an opening authorized by the subscriber by letter over the signature
of an authorized representative and received by the operating company prior
to the opening.
8.6.1.6
The opening shall be immediately accompanied by the
correct individual line or telephone code.
8.6.1.7
Nonscheduled openings by
subscribers may
also be
accepted:
kept of
time of
time of
closing.
8.6.2.1
The alarm receiving station operators shall be
required to check the code number and name against the authorization filed by
the subscriber and dispatch a guard to investigate if the code signal is
incorrect or is delayed more than 1 min after opening.
8.6.2.2
All nonscheduled openings not made in accordance with
the requirements of Clauses 8.6.1.8 and 8.6.2.1 shall be subject to full
guard investigation.
8.6.3
8.6.3.1
The alarm receiving station operators shall be
required to check the code number and name against the authorization filed by
the subscriber and, if the code signal is incorrect or is delayed more than
1 min after opening, the operator shall consider this an alarm condition.
8.6.3.2
All nonscheduled openings not made in accordance with
the requirements of Clauses 8.6.1.8 and 8.6.3.1 shall be considered to be an
alarm condition.
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ULC C A N / U L C - S 3 0 L
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88
8.7
15
General
8.7.2.1
If, at closing, trouble exists which cannot be
corrected by the subscriber, or if trouble develops upon exit of the
subscriber, the operating company shall dispatch a serviceman.
8.7.2.2
The time required to reach an individual protection
system, from the detection of the trouble condition, shall not exceed the
f o 11owing:
8.7.3.1
If, at closing, trouble exists which cannot be
corrected by the subscriber, or if trouble develops upon exit of the
subscriber, the operating company shall dispatch a serviceman.
8.7.3.2
The time required to reach an individual protection
system, from the detection of the trouble condition, shall not exceed the
following:
4 h; or
16
8.7.3.9
The time of detection of the trouble condition and
the time of arrival of the serviceman shall be recorded.
8.7.3.4
Failure to restore protection
operating company to notify the subscriber immediately.
8.8
shall
require
the
General
8.8.1.1
The alarm receiving station shall notify the local
police department and subscriber without delay in all cases of alarms or
unauthorized openings of the protected premises which have been duly closed.
8.8.1.2
Notwithstanding the requirements of Clause 8.8.1.1;
and where required by local jurisdiction or where false alarms are prevalent
due to subscriber misuse or equipment problems, the alarm receiving station
operator may telephone the subscriber's premises to verify the'alarm status
during the time period of 1 h prior to scheduled openings through to 1 h
after scheduled closing of the system.
--````,`-`-`,,`,,`,`,,`---
8.8.1.3
Where the alarm receiving station operator is unable
to verify the status of the alarm after four rings of the subscriber's
premises telephone, or if the person answering the telephone does not give
the correct pass code identification, the police and/or subscriber shall be
called in accordance with the requirement of Clause 8.8.1.1.
8.8.1.4
Hold-up
alarm
signals
shall not
be
subject
to
verification.
(Amendment No. 1, Dated May 1990, Revised Clause 8.8.1.1,
8.8.1.2 to 8.8.1.4.)
8.8.2
Added Clauses
8.8.2.1
A minimum of one guard shall be dispatched to answer
all alarms or unauthorized openings of equipments which have been duly closed.
8.8.2.2
Additional guards shall be dispatched to follow
guards from whom no communication is received within a 30 min from the
anticipated time of arrival of the first guard.
8.8.2.3
Guards shall be provided with mobile communication
facilities to the station.
8.8.2.4
Upon investigation of all irregular conditions,
guards shall obtain satisfactory evidence of the identity and authority of
the subscriber, or his employees, or others found on the premises, and shall
obtain the signatures of such persons.
8.8.2.5
When restoration of service is required following an
alarm, a serviceman shall be dispatched in accordance with Clause 8.7.2.2.
Prior to the arrival of the serviceman, the premises shall remain under the
surveillance of the guard unless other arrangements have been made with the
Copyright Underwriters' Laboratories of Canada
Provided by IHS under license
with ULC
subscriber.
No reproduction or networking permitted without license from IHS
Not for Resale
20 min; or
8.8.2.8
In determining the elapsed time for a central station
service guard response, the arrival time shall be understood to be the time
recorded by an operator in the alarm receiving station as a result of a
signal given by the guard(s) upon arrival at the premises. Alarms on which
the arrival signal is delayed abnormally and is not truly representative of
the service level may be excepted from the specified t h e limit. These
abnormal runs include delays caused by fires, riots , burglary attempts,
change in subscribers' keys without notification, traffic accidents, cable
breakdowns, open line, or other trouble which prevents signalling, etc. Also
included as abnormal runs are prearranged openings where a guard is
dispatched before the receipt of the opening signal.
8.8.2.9
Individual protection systems which cannot be reached
within 30 min shall not be considered for central station service.
Key Service
8.8.2.10
The character of search to be made shall be governed
by whether the premises is classed as a KEY or NO-KEY equipment.
8.8.2.11 A key installation is one for which the operating
company holds the necessary keys to permit immediate access of guards from
the street to the interior of the protected premises or the premises
enclosing a protected mercantile vault, safe, or stockroom.
8.8.2.12 Alarms from KEY installation shall require a complete
search of the premises and of such adjacent locations as are accessible.
8.8.2.13 Alarms from NO-KEY installations shall require a
complete exterior search of premises by guards who shall remain at the
premises if the subscriber, upon being notified, advises that he will arrive
within 1 hour to allow entry.
8.8.2.14 In alarm receiving stations, keys to buildings and
subscribers' premises shall be maintained in sealed individual envelopes in
metal cabinets under lock and key, and access thereto shall remain only with
the manager or his authorized assistant.
--````,`-`-`,,`,,`,`,,`---
~~
ULC CAN/ULC-S30L
-1
8.8.3.1
When restoration of service is required following an
alarm, a serviceman shall be dispatched in accordance with Clause 8.7.3.2.
8.9
RECORDS
8.9.1
General
8.9.1.1
Accurate records of the service
receiving station shall be kept for at least one year.
of
the
alarm
--````,`-`-`,,`,,`,`,,`---
8.9.1.2
Alarm records shall be marked to show the features
provided for the system. Refer to Appendix A and Appendix B for Tables of
Features of Security Alarm Systems.
8.9.1.3
8.9.1.4
pencil.
stamp.
NOTE:
adjustments,
8.9.1.5
Complete
records
of
repairs,
replacements, or additions made to equipments on premises and of regular
maintenance inspections shall be kept for at least one year.
ULC CAN/ULC-S303
-NB8
88
= 9OOb329
0 0 0 3 3 4 8 Tbb
- 19 8.9.2
8.9.2.1
The records f o r c e n t r a l s t a t i o n s e r v i c e s h a l l include
t h e time of r e c e i p t of alarms, names of guards, time dispatched, time guards
signal i n , time police n o t i f i e d , n a t u r e of alarms, scheduled opening times,
type of subscribers business, time of d i s p a t c h and arrival of serviceman,
a c t u a l time of opening and closing each day, t h e names of persons e n t e r i n g a
premises under a u t h o r i t y of the subscriber a f t e r t h e p r o t e c t i o n system has
been s e t , and t h e use of keys held by the operating company.
8.9.3
Monitoring S t a t i o n Service
8.9.3.1
The records f o r monitoring s t a t i o n s e r v i c e s h a l l
include the time of receipt of alarms, time p o l i c e and s u b s c r i b e r n o t i f i e d ,
n a t u r e of alarms, scheduled opening times , type of s u b s c r i b e r s business, time
of dispatch and a r r i v a l of servicemen, actual t i m e of opening and c l o s i n g
each day, and t h e names of persons e n t e r i n g a premises under a u t h o r i t y of t h e
subscriber a f t e r the p r o t e c t i o n system has been set.
8.10
MAINTENANCE
9.
9.1
S A T E L L I T E
S T A T I O N
BUILDING REQUIREMENTS
9.1.L
A s a t e l l i t e s t a t i o n i s a normally unattended l o c a t i o n remote
from, but linked by coinmunication channels t o , t h e alarm receiving s t a t i o n .
9.1.2
Signals from protection
systems are transmitted
to the
s a t e l l i t e s t a t i o n and then relayed t o t h e alarm receiving s t a t i o n by
multiplexing o r o t h e r means.
9.1.3
A s a t e l l i t e s t a t i o n s h a l l be located i n a b u i l d i n g which s h a l l
meet t h e requirements f o r an alarm receiving s t a t i o n building.
See
Section 3, Building Requirements.
9.2
EQUIPMENT
9.2.1.
A s a t e l l i t e s t a t i o n s h a l l be equipped so t h a t i t can be manned
and operated as an alarm receiving s t a t i o n . See Section 4, A l a r m Receiving
Equipment.
U L C CAN/ULC-S30L
-NB4
B B I9 0 0 b 3 2 9 O O O L 3 Y 9 9T2
- 20
--````,`-`-`,,`,,`,`,,`---
- 21 A P P E N D I X
Al.
TYPE
OF
SERVICE
SERVICE
RESPONSE
LEVEL
(HOURS)
S T A T I O N
C E N T R A L
II
III
ONE
TWO
THREE
II
III
20
30
nnn
nna
TWO
FORTY
FOU6 LIGHT EIGH1
N/A
N/A
N/A
NIA
nxn
nnx
xnn
n*x
The Service Response Levels (SRL) and Guard Response Levels (GRL) given i n the Table are drawn from
the Level I, II,and III response times contained i n CAN/ULC-S301-M88.
The Line Security Levels (LSL)
contained i n CAN/ULC-S304-M88.
--````,`-`-`,,`,,`,`,,`---
ULC CAN/ULC-S3OL
-M
= 900b329
OOOL35L 550 M
- 22 A P P E N D I X
61. TABLE OF FEATURES OF SAFE AND VAULT TYPE SECURITY ALARM SYSTEMS
(HOURS)
ONE
--````,`-`-`,,`,,`,`,,`---
LEGEND
The Service Response Levels (SRL) and Guard Response Levels (GRL) given i n the Table are drawn from
the Level I.II,and IIIresponse times contained i n CAN/ULC-S301-M88.
The Line Security Levels (LSL) given i n the Table are drawn from the l i n e s e c u r i t y requirements
contained i n CAN/ULC-S304-M88.
(EOP) l e v e l s are
The Extent-of-Protection
Complete ( C l contained i n ULC-S302-1974.
drawn
from
the
requirements
for
Partial
(P)
and