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48 649258
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CASE
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026780 52869
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Nittany Embroidery
Retail

Nittany Embroidery is a full-service screen-printing and embroidery company licensed with

Penn State University, State College Spikes and Miller Brewing Co. Although Nittany
Embroidery does not have a formal human resources department, it has a strong focus on
employee performance and talent management.
SuccessFactors Capabilities:
Performance Reviews
360-Degree Reviews

Live since:
December 2006

Revenue:
2.25M annually

Number of Employees:
20

Business Drivers

Business Results/Goals

Nittany Embroidery chose to adopt an automated Performance and Talent Management system to:

With SuccessFactors, Nittany Embroidery was able to effectively manage and formalize employee performance evaluations without an HR staff in place.

Establish a formal, high-quality review process without

investing in a large human resources department
Drive employee accountability with a better goal management process and increased visibility
Deliver an in-depth analysis of employee satisfaction,
providing the requisite data to develop employee retention plans
Help identify employee strengths and weaknesses
Align individual employee goals with management goals
Actively engage every employee to foster better communication and loyalty throughout the company

The company established mutual agreement on company

and individual goals, increasing accountability among
employees
Nittany Embroidery increased employee participation in the
review process identifying successes and areas for improvement
Performance evaluation and goal setting became a daily
process, instead of a yearly routine, to encourage employee
performance on a consistent basis;

enabled us to create an essential

SuccessFactors
HR function to increase employee retention and
satisfaction that we could never have supported
in a traditional model.

Why SuccessFactors?
Without a dedicated HR staff, the performance review
process wasnt delivering the improvements or goal alignment results they needed. Nittany chose SuccessFactors
because it automated employee performance management
to increase retention, satisfaction and overall business
success.

-- Erin OLeary,
Owner, Nittany Embroidery

SuccessFactors web-based review form could be customized to enable managers to create more consistent and
useful reviews
SuccessFactors offered a shorter, more efficient implementation and training schedule than any other solution
considered
SuccessFactors was affordable and fit within Nittany's
small business budget
SuccessFactors demonstrated a track record of providing
great customer service and technical support

12 7830927
85432
69 237 52893
5234785 2784
67413274
10 67126471
0689 07658932
82379057 82930758
8954
306
8 57832491627
928930189
21749783
48 649258
732814
78778 56784367
21 90
47823
9104721
4271894728

www.successfactors.com