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The document summarizes a case study about Hewlett-Packard's supply chain for its DeskJet printers. HP was facing issues with maintaining appropriate inventory levels while ensuring good customer service, especially in Europe. Several alternatives were considered to address the problems. The best option was found to be implementing a postponement strategy where distribution centers would only stock generic printers and customize them after receiving orders. This allowed for lower inventory levels since customization was delayed. Implementing this strategy was estimated to provide annual savings of $900,000 for HP without major investment costs.
The document summarizes a case study about Hewlett-Packard's supply chain for its DeskJet printers. HP was facing issues with maintaining appropriate inventory levels while ensuring good cus…