ON
RECRUITMENT AND SELECTION
AT
E- DURABLE
DEHRADUN
SUBMITTED IN PARTIAL FULFILLMENT OF THE
REQUIREMENTS OF THE DEGREE FOR THE BACHELORS OF
BUSINESS ADMINISTRATION AFFILIATED FROM
HNB GARHWAL UNIVERSITY, SRINAGAR
Submitted by:
KOMAL GUPTA
2013-2016
INTERNAL GUIDE
EXTERNAL GUIDE
SURBHI SHARMA
ROHIT SINGLA
LECUTURER
ITM
H.R MANAGER
E- DURABLES
DEPARTMENT OF MANAGEMENT
KOMAL GUPTA
CANDIDATE DECLARATION
KOMAL GUPTA
BBA V TH SEM.
(2013-16)
INDEX
CHAPTER-1
Company profile
Introduction
CHAPTER-2
Recruitment and Selection
introduction
CHAPTER-3
Recruitment and selection at e-durables
CHAPTER-4
Research methodology
Advantages of Research methodology
Source of data collection
CHAPTER-5
Conclusion
Chapter-6
Recommendations and suggestions
Chapter-7
Chapter-8
Bibliography
Annexure
CHAPTER-1
Company profile
COMPANY PROFILE
processes
and
methodologies
adopted
for
every
outcome.
E-Durables never lags behind when it comes to implementation of tools like justin-time delivery, Kaizen, Kanban, basics of Six Sigma and principles of lean
manufacturing.
methodologies
adopted
for
every
outcome.
E-Durables never lags behind when it comes to implementation of tools like justin-time delivery, Kaizen, Kanban, basics of Six Sigma and principles of lean
manufacturing.
E-Durables is backed by "SAP" ERP system which facilitates the integration and
co-ordination within the departments so that we never fall behind our commitments
made with our customers. E-Durables is today an ISO 9001(2008) & ISO 14000
company with a clients list that reads like an international "Who's Who".
Credit goes to the company's hard core technical and commercial team coupled
with financial soundness, systems driven & performance oriented culture, ethical
business practices and focus on innovations right formula for business growth.
Astute handling of prestigious MNC's is as assurance that E-Durables is poised on
the springboard of much greater achievements. While we are forging ahead from
success to success, at E-Durables we never loose sight of "Complete Delight" of
our external as well as internal customers.
quality
or
company
integrity.
To market value added branded products in the domestic and global markets.
Quality is accorded top priority to ensure cost effective and timely supply to our
Customers delight. We achieve this by total Involvement of our people, continuous
Improvement and Innovations.
CHAPTER-2
Recruitment and Selection
To understand the effectiveness of different functions of
recruiting agencies.
policy
affect
the
recruitment
policy
of
organisations;
Strategic plans:
Recruitment Criteria:
METHOD OF RECRUITMENT
Recruitment is one of the most important parts of HR, as if you get this process right
youre halfway there, as you have minimized any potential employees issues that can
arise in future.
However, if the recruitment is not done effectively then this will have wide reaching
implications for the organization long term.
Therefore, it is still quite amazing how often employers can get this process wrong,
either through neglect or ignorance. Even though everyone is aware how important and
more importantly how expensive it is to recruit employees in our current market. The
latest statistics show that to replace an existing member of staff it will cost you two and
a half times the employee's salary. Therefore, it is important that the HR is involved in
the entire recruitment and selection process.
Before recruiting for a new or existing position, it is important to invest time in gathering
information about the nature of the job and conducting a job/work analysis of that role,
asking the following questions:
Will there be any changes anticipated which will require different or more
flexible skills from the new candidate?
What skills do we need the new candidate to have that the existing job
holder didnt have but needed?
These answers will enable you to clarify the actual requirements of the job and how it
fits into the rest of the organization. It is recommended that you use the exit interview
from current job holders to identify any gaps, problem areas or skills that are required
for the new job holder to the employer's attention bring about effective change in that
role. A systematic approach towards this will show that you are not just thinking about
the content making up the job, but the jobs purpose, the outputs required by the job
holder, what skills and aptitudes are required and how it fits into the organizations
culture and structure.
Upon completing your job analysis for that role, you will be able to form the basis of your
new or modified job description and person specification. After updating your job
description and personal specification you will be able to start looking at methods of
how to attract the right type of candidate for the role, managing the recruitment process.
The entire recruitment and interview process must be conducted in a clear, fair,
transparent and unbiased professional manner.
Employers must be aware that all advertisements placed should be genuine and relate
to a job that actually exists. The adverts should appeal to all sections of the community
using positive visual images and wording. It is considered best practice to get another
HR colleague to proof read your advert before you take any action. Employers must
ensure that there is nothing discriminatory concerning age, sex, marital status, sexual
orientation etc within the advert. As your advert will have to adhere to the Human Rights
Act (HRA) 1993, the Fair Trading Act and the Privacy Act. Check out the Department of
Labor: Hire Guide or HRINZ Recruitment Guide.
Screening and Skill Matching is a specialist HR function. A vast range of psychological
testing and skills and competency matching software options are available. Normally,
the HR practitioner accompanies the interview panel with an organizational view to
helping line managers in making decisions on the suitability of the candidates to the
organizational culture. Check out the HR Tool Kit or HR Marketplace.
Successful recruitment depends upon finding people with the necessary skills, expertise
and qualifications to deliver organizational objectives and the ability to make a positive
contribution to the values and aims of the organisation.
After going through such a lengthy task of recruiting the right person for the job, you will
want to ensure that you keep this person for your organisation. Your new employees
impression of the organisation will be made on how well they have been treated on their
first day at the office. It is very important that someone inducts the new employee on
their first day or within the first week. Well-planned induction enables new employees to
become fully operational quickly and should be integrated with the recruitment
process. This approach also means that new employees can settle in and start
contributing effectively to the organisation's business as soon possible. All new
employees should know the organisation's aims, objectives, organizations policies and
what is expected of them.
Human resources recruitment methods vary according to staffing needs, company size,
recruiting staff expertise and budget for advertising, cost-per-hire and other employment
expenses. Depending on the jobs for which your company is recruiting workers, some
methods are more effective than others. Often, the way to determine the most effective
recruitment method is by experimenting with several methods until you find one that
uses your company's resources and time wisely.
monitor the systems and review applications with qualifications that match those
required for the vacancy.
Employee Referral
o
Many employers realize the value of recruiting via employee referrals, and
even offer referral bonuses to encourage employees to recommend friends, colleagues
and family members for jobs. If your company has a high-performing work force, this
could be a very effective recruiting method. Employees who are conscientious about
their job duties and responsibilities generally know other people who demonstrate the
same work ethic. Using this type of recruitment method minimizes the expense of online
advertising and recruiters' time expended sourcing qualified applicants.
College Recruiting
instance, the Society for Human Resource Management has a national database for job
seekers who are interested in HR positions. Likewise, professional associations for
engineers, accountants and lawyers also have listings for employment opportunities
within certain regions as well as jobs across the country.
EVALUATION
A recruitment and selection policy is a statement of principles, outlining how your
organisation will conduct its recruitment and selection process.
The aim of such a policy is to ensure that a transparent and unbiased recruitment and
selection process is followed; one that results in the appointment of the best candidate,
based solely on merit and best-fit with your organisational values, philosophy, and
goals.
1. Suitability
Writing an accurate position description is an important part of the recruitment process.
It describes the primary tasks involved as well as the core competencies required to
perform the role. A good recruitment and selection policy would require those writing job
descriptions to give precedence to the competencies that would make the most positive
Reference checks should be conducted before any appointment is made and should be
carried out in a consistent manner (i.e. asking similar questions of each candidates
referees and former employers).
It should be noted that treating everyone consistently does not always imply fairness. If
a candidate is at a disadvantage for any reason (i.e. has a disability), you may need to
take their individual circumstances into account, so they are given an equal opportunity
to present their case.
3.Legality
Privacy and equal opportunity legislation require that the recruitment process is
conducted in a fair and transparent manner and a good recruitment and selection
policy will always make this very clear to recruiters.
During no stage of the recruitment process (from advertisement to interview) can there
be any discriminatory behavior, based on a persons age, sex, marital status, religion,
nationality, sexual orientation or disability. A candidate may have recourse to legal action
if they feel they have been discriminated against, so impartiality is not only the right
thing to do, its also good risk management practice.
A recruitment and selection policy that reminds staff about the implications of possible
lapses such as these can go a long way towards ensuring they never happen.
4. Credibility
Not all job advertisements are genuine. Some are placed by organizations wishing to
build up a talent pool or to simply to test the waters and see whats out there.
Candidates can also see you are a reputable employer by the good practices you follow
and are more likely to want to become an employee of your organisation.
5. Transparency
By requiring transparent procedures at every step, the recruitment and selection policy
ensures that all stakeholders in the recruitment process (HR, department head, line
manager etc) are able to follow the process and be confident of the outcome.
Candidates should be kept informed of the status of their application and notified if
unsuccessful. Reasons for decisions made during the recruitment process should be
documented and a transparent appeals process put in place if a candidate is unhappy
with the outcome.
Conclusion
A good recruitment and selection policy should be based on principles such as:
Procedural fairness.
CHAPTER-3
Recruitment &
Selection at EDurables
Process at E- Durables
Calling the screened candidates for the initial interview at E- Durables to filter
the competition.
CHAPTER-4
Research
methodology
Advantages of
Research
methodology
Sources of data
collection
Objectives of
study
Purpose of
research study
Data analysis
and interpretation
Questionnaire
findings
RESEARCH METHODOLOGY
Research methodology is a systematic process of identifying and formulating by setting
objective and method for collecting, editing and tabulating to find solution.
Research design:
The problem that follows the task of defining the research problem is the preparation of
the design of the research project is called as research design.
The research design undertaken by researcher is Descriptive research design. This
research design concerned with the research studies with a focus on the portrayal of the
characteristics of a group of individual or a situation.
Problem Statement:
In order to understand the significance of the recruitment consultancy and how it is
beneficial in carrying out the outsourcing functions, there exists a need to verify the role
of recruitment consultancy in efficient furnishing ofmanpower to its concerned clients.
Thus a study is carried out at E- DURABLES (recruitment consultancy, Dehradun)to
justify the objective of the study.
Sampling technique:
The non- probability sampling procedure has been used by the researcher because it
does not give a representative sample of population.
Sampling method:
Convenience sampling method has been used by the researcher.
Sampling size:
The sample size chosen by the researcher is 32 respondents, which is 50 per cent of
the total employees in the organization.
Sample area:
Dehradun
Sample Unit:
Employees at E- DURABLES dehradun.
To find out the minimum input resource to complete the task and completion day.
To find out the most effective and efficient method/techniques of dealing the task.
PRIMARY DATA:
The Primary data used by the researcher is questionnaire.
SECONDARY DATA:
The secondary data used in this research are
Books referred and
websites
RESEARCH INSTRUMENT:
PURPOSE OF STUDY:
E- Durables are one of the well-known recruitment and service providing consultancy
firm in Dehradun. Being a multiple service providing unit there lies a requirement or
need to verify the efficiency of recruitment strategies as it is one of the vital function of
the firm and thus an analysis is carried out to study the effectiveness or the efficiency of
recruitment consultancy and its significance in service industry with reference to EDurables .
STATISTICAL TOOLS:
In order to come out with the findings of the study, the following statistical tools are used
by the researcher
Are you satisfied with the present Recruitment & Selection Practices at E-
Durable ?
Agree
Strongly agree
strongly disagree
satisfactory
25%
50%
10%
15%
a. Agree
b. Strongly agree
c. Disagree
d. Strongly disagree
e. Satisfactory
Disagree
agree
satisfactory
disagree
35%
65%
a.Agree
b.Dis agree
c. Satisfactory
Interpretation
Agree
Disagree
Strongly Agree
Strongly disagree
20%
45%
a.Agree
b.Strongly agree
c. disagree
35%
d.Strongly disagree
Interpretation
35% are agree, 45% are strongly
agree,20% are disagree and 0% are
strongly disagree
Agree
Disagree
Satisfactory
35%
50%
15%
a. Agree
b. Disagree
c. Satisfactory
Interpretation
35% are agree, 15% are disagree and 50% are
satisfactory.
Do you think the Direct Recruitment & Selection Practices is quite long
process?
Agree
Disagree
25%
Strongly Agree
Strongly disagree
10%
65%
a. Agree
b. Strongly Agree
c. Disagree
d. Strongly Disagree
hire
Agree
Disagree
Strongly Agree
Strongly Disagree
10%
20%
55%
15%
a.Agree
b.Strongly Agree
c. Disagree
d.Strongly Disagree
Agree
Disagree
28%
72%
a.Agree
b. Disagree
Interpretation
28% are disagree and 72% are agree
Agree
Disagree
15%
Strongly Agree
Strongly disagree
5%
45%
35%
a. Agree
b. Strongly agree
c. Disagree
d. Strongly disagree
Interpretation 45% are agree, 35% are strongly agree, 15%
are disagree and 5% are strongly disagree.
Agree
dis agree
strongly agree
strongly disagree
25%
40%
35%
e.Agree
f. Strongly agree
g.disagree
h.strongly disagree
interpretation
25% are agree, 35% are strongly agree,
40% are disagree, and 0% are strongly
disagree
Findings
CHAPTER-6
Suggestions And Recommendations
The organization can go for campus interview in order to
grab the fresh minds and talented candidates to furnish
better employees to their clients.
It can directly have the tie ups with various colleges and
universities of Dehradun to increase and improve the base of
HR inventory.
CHAPTER-5
CONCLUSION
Recruitment activity is always considered as the vital part of any manpower consultancy
or an outsourcing agency.
E- Durables
gathering the data of candidates and clients through various sources and there by
communicating with job seekers about the available profiles on one hand and
coordinating with placement activities with concerned firms(clients) on the other hand
and thus acting as a bridge between the employers and job seekers. This make them
stand unique and apart from their competitors and in turn helpful in maintaining the
rapport in the market and in the eyes of the public. Recruitment being a vital part of the
organization has become never ending processes which thus lead to the efficiency and
effectiveness of the consultancy. Also the activities pertaining to screening of resumes
calling process, data generation, and candidate feedback along with clients revert has
been one of the core competencies of the consultancy.
Thus it can be inferred that there is a systematic protocol being0 obeyed at the
consultancy in a defined manner which in turn projects that there exists a demand for
recruitment consultancy and it is significant in carrying out the outsourcing activities in
todays scenario.
CHAPTER-7
Bibliography
Bibliography
consultancies-in-india
http://www.google.co.in/imghp?hl=en&tab=wi
Industry guide support from E- Durable
Internal guide and Mentor assistance from educational institution
Self efficacy, effort and creativity
CHAPTER-8
Annexure
Name:
Designation:
Email ID:
Contact no.
Are you satisfied with the present Recruitment & Selection Practices at
E- Durable ?
i. Agree
j. Strongly agree
k. Disagree
l. Strongly disagree
m. Satisfactory
a. Agree
b. Disagree
c. satisfactory
a. Agree
b. Disagree
c. Satisfactory
Do you think the Direct Recruitment & Selection Practices is quite long
process?
a. Agree
b. Strongly Agree
c. Disagree
d. Strongly Disagree