Highlights of Qualifications
Successfully completed three clinical placements, including 448 hours of pre-graduate
experience in Paediatrics (784 hours total)
Developed successful working relationships with my peers, clinical instructors, and the
interdisciplinary healthcare teams at all three placements
Developed critical thinking skills
Excellent communication skills
Motivated to do well and maintain a career of lifelong learning
Education
Bridging RPN to RN
Centennial College/Ryerson University
Practical Nursing Diploma
Humber College
Graduated with a 3.33 GPA
Bachelor of Arts in Child & Youth Studies
Brock University
June 2019
June 2016
October 2008
Clinical Experience
Paediatric Care Unit
Brampton Civic Hospital
January 2016 - present
Developed a sound understanding and management of many childhood illnesses such as
RSV, bronchiolitis, pneumonia, gastroenteritis, myositis, jaundice and postoperative care
Demonstrated excellent communication skills by providing education to families and
patients; interactions with nursing staff
Experienced admissions and discharges
Further developed skills in medication administration including: inhalations via puffer
and nebulizer, and IV medications
Developed skills relating to IV maintenance
Demonstrated a sound understanding of documenting via Meditech
Developed relationships with the health care team
Developed a sound understanding of assessments such as vital signs, IV sites,
respiratory, neurological, and cardiovascular
March 2015
October 2014
Volunteer Experience
Knights Table Food Bank and Soup Kitchen (January 2015-June 2015 - 128 hours)
Work Experience
Pivotal Payments
St. Catharines, Ontario
November 2010 present
Learning & Development (Knowledge Management): responsible for the documentation
of the resource website used by multiple departments. Tasks include: adding new
information, revamping posts, managing the ticketing system, and consulting and
collaborating with multiple departments
Quality Assurance Coach: responsible for monitoring calls of call centre agents and
providing constructive feedback, providing input to improve client care processes,
creating quality assurance documents for more accurate call monitoring. Work remotely
therefore am able to work efficiently without a direct supervisor
Activations Agent: speaking to merchants to assist with activation of payment terminals
References Available Upon Request