Script for Personal Development

Intro: Defined as the skills or ability necessary to identify, assess and control the emotions of
oneself, other people or entire groups, emotional intelligence is a concept that has become
widely popular in management texts and related literature for its ability to enhance and
capitalize on the human potential of an organization.
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Further explanation: Seeking to support a leader's cognitive, emotional and physical resources,
the use of emotional intelligence is a modern tool of effective management, enabling the
individual to manage a wide range of employees that are often performing in a unique set of
roles.